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207 results for Account Representative jobs

Bilingual Customer Service Representative

Columbia, SC
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a bilingual customer service specialist who can support Spanish- and English-speaking customers with confidence, accuracy, and empathy. This contract opportunity is based in Columbia, South Carolina, and is ideal for someone with a strong background in customer support or banking operations. The role requires excellent communication skills and comfort handling a high volume of calls. Responsibilities:• Assist customers in both Spanish and English by answering questions, resolving issues, and providing clear guidance over the phone.• Manage a steady flow of inbound calls while also making outbound follow-up calls as needed to address customer requests or obtain additional information.• Accurately document customer interactions, update account details, and enter service-related information into internal systems.• Support mortgage servicing inquiries with a high level of care and attention to compliance requirements.• Deliver a positive customer experience by handling concerns efficiently and escalating complex matters when appropriate.• Apply banking or financial services knowledge to explain processes, respond to account-related questions, and assist with service requests.
2026-04-30T00:00:00Z

Bilingual Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
19 - 22 USD / Hourly
Our company is searching for a dedicated Bilingual Customer Service Representative to be the first point of contact for clients and customers, delivering outstanding service in both English and a second language (such as Spanish, French, Mandarin, or others). This role is ideal for individuals who excel at clear communication, cultural sensitivity, and problem solving in a fast-paced environment. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in both languages, providing timely and accurate solutions.</li><li>Address and resolve customer complaints, offering information about products or services.</li><li>Document and track customer interactions following established protocols.</li><li>Maintain professionalism and adhere to service standards at all times.</li><li>Collaborate with internal teams to ensure customer needs are met.</li><li>Assist in identifying opportunities for process improvement based on customer feedback.</li></ul>
2026-04-16T00:00:00Z

Bilingual Customer Service Representative

Atlanta, GA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a skilled Customer Service Representative to join our team in Atlanta, Georgia. This is a Contract to permanent position offering the opportunity to make a meaningful impact by providing exceptional support for medical device products and services. The ideal candidate will thrive in a remote work environment, demonstrate strong problem-solving skills, and deliver outstanding service to customers. Responsibilities: • Deliver high-quality customer service and technical support for a range of medical device products and services. • Collaborate with a diverse team to investigate, assess, and resolve customer issues in line with established policies. • Document all customer interactions, keeping detailed and accurate records of actions taken. • Educate customers on the features and benefits of medical device products and services to ensure optimal use. • Proactively retain customers by resolving concerns and providing superior service. • Communicate unresolved issues to the Customer Service Manager for further action. • Utilize Salesforce and other tools to manage customer data and streamline support processes. • Work independently while contributing to a dynamic, team-oriented environment. • Adapt quickly to a wide range of technical and non-technical issues to provide effective solutions.
2026-04-20T00:00:00Z

PART TIME Call Center Rep

Camp Hill, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
Looking for a flexible, part-time role where you can put your communication skills to work? Join a fast-paced, friendly team as a Call Center Agent and make an impact with every call! What You’ll Be Doing<ul><li>Handle inbound and/or outbound calls with professionalism and a positive attitude</li><li>Assist customers by answering questions, providing information, and resolving issues</li><li>Accurately document calls and update systems</li><li>Follow call scripts and quality guidelines while still being personable</li><li>Work collaboratively with a supportive team</li></ul>
2026-04-28T00:00:00Z

Bilingual Spanish Customer Service Representative

Tempe, AZ
onsite
Temporary to Hire
20 - 21 USD / Hourly
We are looking for motivated Bilingual Spanish Speaking Customer Service Representatives to join our team in Tempe, Arizona. This contract-to-permanent position offers an excellent opportunity to build a career in the mortgage and financial services industry, working in a dynamic and fast-paced call center environment. As the first point of contact for customers, you will play a key role in delivering exceptional service and ensuring customer satisfaction. Responsibilities:• Respond to inbound calls from customers with inquiries about mortgage payments, escrow accounts, and loan information.• Make outbound calls to customers to address missed or overdue payments and provide guidance on account resolution.• Deliver accurate and customer-focused assistance, ensuring all questions are addressed promptly and professionally.• Maintain detailed and precise records of all customer interactions in the internal system.• Adhere to company policies and compliance standards while providing consistent and reliable service.• Participate in training sessions and ongoing coaching to enhance skills and stay updated on industry practices.• Collaborate with team members to ensure a seamless and efficient customer service experience.
2026-04-20T00:00:00Z

Bilingual Spanish Customer Service Representative

Los Angeles, CA
onsite
Temporary / Contract
19 - 21 USD / Hourly
Summary:The role includes providing support to English and Spanish calling queues through answering and transferring calls, assisting callers and providing information. The support staff would also provide child care referrals to families. Support staff would assist with provider update calls, updating provider profiles and data entry (English and Spanish). DUTIES <ul><li>Assist with R&R English and Spanish Calling Queues (assisting callers, transferring calls)</li><li>Provide child care referrals to families</li><li>Provide child development and community resources to callers</li><li>Update computerized provider records</li><li>Assist with provider updates (data entry, provider profiles)</li><li>Assist with department special projects and events (mass mailings, trainings/workshops)</li></ul>
2026-04-09T00:00:00Z

Recovery Representative I (Tier II)

Rochester, NY
onsite
Temporary / Contract
24 - 25 USD / Hourly
We are looking for a Recovery Representative I (Tier II) to join a customer service team supporting payment recovery and account resolution activities in Rochester, New York. This Long-term Contract position focuses on resolving returned banking items, assisting clients and internal partners with service-related questions, and helping reduce financial exposure through accurate, timely follow-up. The ideal candidate brings strong collections and call center experience, sound judgment, and the ability to work effectively in a fast-paced environment while maintaining compliance with established guidelines. Responsibilities: • Review and resolve returned banking transactions promptly and accurately to support recovery efforts and minimize outstanding losses. • Respond to questions from clients, branches, and internal teams with attentive service while balancing customer needs with company risk controls. • Investigate payment, payroll, and service issues by analyzing account details, identifying root causes, and determining appropriate next steps. • Guide customers and internal partners through the resolution process, including alternative service options when standard methods are not available. • Monitor daily payment and payroll-related reports to ensure updates are completed on time and to help prevent penalties or service disruptions. • Assess account standing and service eligibility to determine approved solutions and reduce operational and financial risk. • Maintain expected call volume and documentation standards while following departmental procedures and compliance requirements. • Build working knowledge of payroll, tax, benefits, garnishments, retirement, debit card, and related service offerings to support sound decision-making. • Participate in ongoing coaching and training to strengthen product knowledge, collection techniques, and regulatory adherence.
2026-04-30T00:00:00Z