187 results for Account Representative jobs

Account Services Representative

Little Rock, AR
onsite
Temporary
21 - 21 USD / Hourly
This role is responsible for processing daily order entry and billing transactions with a high level of accuracy and attention to detail. This role supports customer accounts, resolves issues, and collaborates closely with the sales team, internal departments, and clients to ensure timely and accurate handling of orders, billing, accounts receivable, and returns. Key Responsibilities:· Process multiple daily order entry and billing transactions with exceptional accuracy.· Maintain and update customer account records.· Research, troubleshoot, and resolve issues related to orders, billing, accounts receivable, and product returns.· Communicate directly with the sales force, internal departments, and customers to address inquiries and ensure timely resolution of issues.· Generate reports and perform data entry with a high degree of precision.· Support team operations and contribute to a collaborative, customer-focused work environment.
2026-03-20T00:00:00Z

Sales Representative

Chatham, VA
onsite
Permanent
70000 - 80000 USD / Yearly
We are looking for a motivated and dynamic Sales Representative to join our team in Roanoke, Virginia. This role requires an individual who is passionate about building lasting relationships with clients and delivering trustworthy, solution-oriented sales. You will play a key role in representing our brand and driving customer satisfaction through effective communication and problem-solving. Responsibilities:• Build and maintain strong relationships with clients to establish trust and promote long-term partnerships.• Communicate effectively with customers to understand their needs and present tailored solutions.• Proactively engage in both inbound and outbound sales activities to generate leads and close deals.• Collaborate with internal teams to ensure seamless customer service and satisfaction.• Identify customer pain points and provide thoughtful, problem-solving approaches to address them.• Represent the company with integrity, avoiding overpromising and ensuring honest communication.• Meet or exceed sales targets by consistently demonstrating a go-getter attitude.• Adapt to various customer backgrounds and levels of experience to provide personalized support.• Participate in team discussions and contribute to a family-oriented, collaborative work environment.
2026-03-27T00:00:00Z

Client Account Representative

Blue Grass, IA
onsite
Permanent
55000 - 65000 USD / Yearly
Are you passionate about helping customers, solving problems, and being the trusted point of contact they rely on? Do you enjoy managing accounts, coordinating orders, and building long‑term relationships?A highly respected, industry‑leading U.S. manufacturer is growing and looking for a Client Account Representative to support established customers and ensure a seamless experience from order to delivery. This company is known for exceptional tenured staff, a collaborative environment, and leaders who genuinely invest in their people. If you want a stable career with long-term growth potential, this is an excellent opportunity. Why You’ll Love This Company<ul><li>Strong, stable manufacturer with decades of success</li><li>Fun, low‑drama, team‑oriented culture</li><li>Supportive leadership that trains, mentors, and leads by example</li><li>Excellent internal mobility—employees often grow into roles like pricing, transportation, sales, operations, and more</li><li>A workplace where people feel valued, appreciated, and part of something meaningful</li></ul>What You’ll Do as a Client Account RepresentativeThis is a relationship‑driven position supporting returning customers—no cold calling.In this role, you will:<ul><li>Manage and support a dedicated portfolio of customer accounts</li><li>Build and maintain long‑term client relationships</li><li>Enter and review orders for accuracy and timelines</li><li>Prepare quotes and support customer projects</li><li>Troubleshoot customer needs and coordinate with internal teams</li><li>Handle 75–100 emails & ~10 calls daily</li><li>Navigate changing priorities in a fast-paced environment</li><li>Communicate updates professionally — including when delivering tough news</li></ul>Every day brings variety, problem‑solving, and opportunities to make a real impact.
2026-03-20T00:00:00Z

Patient Account Representative

Indianapolis, IN
onsite
Contract / Temporary to Hire
22 - 24 USD / Hourly
Join our team as a Patient Account Representative and help ensure high-quality care and service for our clients in a fast-paced healthcare environment. As a Patient Account Representative, you will play a key role in managing patient billing, resolving account inquiries, and supporting the revenue cycle process. Hours: Choice of Monday-Friday 8am – 5pm OR 4 10-hour shifts within Monday-Friday Responsibilities for the position include the following:<ul><li>Review and process patient accounts for accuracy and completeness, including billing and payment reconciliation</li><li>Respond to patient and insurance inquiries regarding account status, balances, charges, and payment options</li><li>Investigate and resolve discrepancies or denied claims with attention to detail and compliance guidelines</li><li>Collaborate with clinical and administrative staff to obtain necessary documentation for billing and collections</li><li>Maintain confidentiality and adhere to HIPAA standards in all activities</li><li>Document all patient account activity in internal systems accurately</li><li>Provide a positive, empathetic experience for patients and colleagues</li></ul>
2026-04-03T00:00:00Z

Account Specialist

Mason, OH
onsite
Contract / Temporary to Hire
20 - 20 USD / Hourly
We are looking for a dedicated Account Specialist to join our team in Mason, Ohio. This Contract to permanent position offers an exciting opportunity to work collaboratively with clients and internal teams to ensure customer success and satisfaction. The ideal candidate will excel in building relationships, managing data, and providing exceptional support to drive product adoption and client engagement. Responsibilities: • Update and manage customer data to ensure accuracy and accessibility. • Generate monthly and customized reports tailored to client needs. • Maintain and optimize organizational systems to support business functions. • Lead and participate in training sessions to educate clients on product usage. • Provide direct support to sales and account management teams to achieve business objectives. • Collaborate with multiple departments to address and fulfill client requirements. • Assist in the onboarding process for new clients, ensuring a smooth transition. • Conduct outbound calls to clients to promote product adoption and enhance engagement.
2026-04-02T00:00:00Z

Account Specialist

Mason, OH
onsite
Contract / Temporary to Hire
18 - 20 USD / Hourly
We are looking for a dedicated Account Specialist to join our team in Mason, Ohio. This Contract to permanent position offers an excellent opportunity to contribute to customer success by managing client accounts, supporting internal teams, and ensuring seamless operations. If you are detail-oriented and skilled in accounting functions, this role could be a great fit for you. Responsibilities: • Manage and update customer account information to ensure accuracy and reliability. • Generate monthly and customized reports tailored to client needs. • Maintain and optimize organizational systems for better efficiency. • Lead and actively participate in client training sessions to enhance product understanding. • Provide support to sales and account management teams for seamless client interactions. • Collaborate with various departments to address and resolve client concerns. • Assist in onboarding processes for new clients to ensure smooth transitions. • Conduct outbound calls to clients to promote product adoption and engagement.
2026-04-03T00:00:00Z

Account Specialist

Del Mar, CA
onsite
Temporary
25 - 27 USD / Hourly
Our company is seeking a reliable and detail-oriented Account Specialist to join our Finance & Accounting team. This role is ideal for professionals who excel in managing account relationships, processing financial transactions, and supporting organizational goals. Key Responsibilities:<ul><li>Handle daily account management activities, including processing transactions and resolving account discrepancies</li><li>Manage client or vendor communications, ensuring timely issue resolution</li><li>Maintain accurate records and update account information in relevant systems</li><li>Assist in preparing reports and analyzing financial data as requested</li><li>Support month-end close and reconciliation procedures</li></ul>
2026-03-20T00:00:00Z

Account Specialist

San Diego, CA
onsite
Temporary
28 - 33 USD / Hourly
Our client is a dynamic organization recognized for its commitment to service excellence and operational efficiency. They are seeking an Account Specialist to join their collaborative team. If you’re detail-oriented and thrive in a fast-paced environment, this opportunity may be right for you. Key Responsibilities:<ul><li>Manage daily account operations, including processing invoices, payments, and reconciliations.</li><li>Maintain accurate records and ensure compliance with company policies.</li><li>Assist in resolving customer inquiries and discrepancies efficiently.</li><li>Support month-end close processes and generate routine reports for management.</li><li>Collaborate with internal departments to support financial and administrative functions.</li><li>Identify process improvement opportunities to enhance workflow.</li></ul>
2026-03-20T00:00:00Z

Account Executive

Springfield, MA
onsite
Permanent
65000 - 80000 USD / Yearly
Account Manager with 5+ years of relevant experience needed for a full-time, mostly onsite (4/1) position in Western Mass. Must be able to work four days a week onsite (no exceptions). Must have experience in account/project management within an agency or within a professional services firm. Must have a bachelor’s degree in communications, business administration, Marketing/advertising, or related field. Salary range is 65-80K (DEO). Responsibilities:<ul><li>Act as main contact between clients and agency teams, ensuring excellent service and communication.</li><li>Develop and manage project plans, timelines, and deliverables for client campaigns.</li><li>Oversee campaign execution, addressing issues and ensuring deadlines and quality standards are met.</li><li>Support the creation of client strategies, messaging, budgets, and creative materials.</li><li>Coordinate meetings, client documentation, and campaign reports.</li><li>Collaborate on media plans, proposals, and creative brainstorming sessions.</li><li>Assist with identifying opportunities for client growth and agency brand advancement.</li></ul>
2026-03-28T00:00:00Z

Account Executive

Davenport, IA
onsite
Permanent
70000 - 95000 USD / Yearly
Robert Half is seeking an Account Executive (Client Solutions Manager) to join our Technology division in Davenport, Iowa.This is an excellent opportunity for a driven sales professional who enjoys building relationships, creating opportunities, and growing business from the ground up. If you’re energized by connecting with new clients, uncovering needs, and winning new partnerships, this role offers both autonomy and strong upside.As an Account Executive, you’ll take ownership of your own book of business—developing new client relationships through strategic outreach, prospecting, and consultative conversations. You’ll work closely with decision‑makers to understand their technology talent needs and deliver customized staffing solutions that make a real impact.What you’ll do:<ul><li>Grow your client portfolio: Proactively develop and expand a client base by promoting Robert Half’s technology contract talent solutions. Engage clients through phone, video, in‑person, and virtual meetings, and build long‑term partnerships with leaders at all levels, including C‑suite executives.</li><li>Drive new business development: Build and manage a strong pipeline through consistent prospecting, cold outreach, and relationship‑building activities. Represent Robert Half at local networking and association events to strengthen our presence in the Davenport market.</li><li>Deliver exceptional results: Partner with recruiting teams to match top technology talent with client needs. Maintain ongoing relationships with both clients and consultants to ensure a high‑quality experience and address any issues quickly and professionally.</li><li>Achieve and exceed goals: Consistently meet or surpass weekly business development and performance targets.</li><li>This role is ideal for someone who is competitive, relationship‑oriented, and excited by the opportunity to grow a territory while being supported by a well‑established brand and collaborative team.</li></ul>
2026-04-03T00:00:00Z

Patient Account Rep

Van Nuys, CA
onsite
Contract / Temporary to Hire
22.8 - 30.01 USD / Hourly
A Healthcare Company in Van Nuys is in the need of Patient Account Rep. The Patient Account Rep requires a strong background in medical billing and collections, with a focus on managed care and commercial claims. As a Patient Account Rep this role offers a pathway to long-term employment for a detail-oriented individual ready to make a meaningful impact in the healthcare industry. Responsibilities:• Handle hospital billing and collections processes, including inpatient and outpatient claims.• Manage the resolution of denied claims and appeals across Medicare, managed care, and commercial insurance providers.• Ensure timely and accurate processing of payments within hospital revenue cycles.• Collaborate with insurance companies to resolve discrepancies and secure reimbursements.• Utilize knowledge of HMO and PPO plans to navigate complex billing scenarios effectively.• Provide training and support to entry-level collectors as needed.• Conduct thorough account reviews to identify outstanding balances and address payment issues.• Maintain compliance with healthcare regulations and billing guidelines.• Communicate with patients and providers to clarify billing concerns and payment plans.• Prepare detailed reports on collection activities and outcomes for management review.
2026-04-03T00:00:00Z

Member Services Representative

Southgate, MI
onsite
Contract / Temporary to Hire
17.1 - 19.8 USD / Hourly
We are looking for a detail-oriented Member Services Representative to join our team in Southgate, Michigan. This Contract to permanent position offers an opportunity to contribute to a dynamic service-focused organization by delivering exceptional customer support and ensuring the accuracy of approval processes. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a commitment to maintaining high standards of productivity and quality. Responsibilities: • Use independent judgment and advanced critical thinking to evaluate complex approval codes with precision. • Compare and analyze images against established criteria to ensure accurate decision-making. • Conduct thorough research to address exceptions, enhance processes, and support approval decisions. • Enter, manage, and validate large volumes of data efficiently and accurately. • Apply strong reading comprehension skills to identify relevant information and adhere to established standards. • Maintain detailed records by documenting decision rationales and ensuring clarity in documentation. • Meet or exceed productivity and quality benchmarks consistently. • Provide exceptional customer service in a fast-paced call center environment. • Collaborate with team members to improve workflows and maintain service excellence.
2026-03-18T00:00:00Z

Member Services Representative

Pasadena, CA
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
We are looking for a dedicated Member Services Representative to join our team in Pasadena, California. In this Contract to permanent position, you will play a vital role in assisting members with their financial needs while delivering exceptional service and personalized solutions. This role requires a proactive approach to account management, sales, and operational tasks, ensuring a seamless member experience. Responsibilities: • Assist members in opening, managing, and closing a variety of accounts, including consumer and business accounts. • Process financial transactions with accuracy and efficiency while maintaining high service standards. • Address member inquiries and resolve issues, escalating complex matters with thoughtful recommendations as needed. • Maintain precise and up-to-date account information in internal systems. • Identify opportunities to offer additional financial products and services tailored to member needs. • Meet or exceed individual performance goals in both service and sales metrics. • Manage cash operations, including balancing, replenishing funds, and adhering to policy guidelines. • Perform transactions requiring higher approval levels, such as check negotiations within authorized limits. • Ensure compliance with regulatory standards and internal policies through regular training and adherence. • Travel to nearby branch locations to provide operational and service support when required.
2026-03-20T00:00:00Z

Member Services Representative

Pearland, TX
onsite
Temporary
13 - 13.41 USD / Hourly
We are looking for a dedicated Member Services Rep to join our client's team in Pearland, Texas, on a contract basis. This position focuses on supporting the Utilization Management department by ensuring accurate and timely processing of authorization requests while maintaining clear communication with providers and members. The role offers an opportunity to contribute to operational efficiency, regulatory compliance, and quality patient care in a health insurance environment. Key Responsibilities:<ul><li>Handle inbound calls from providers, members, and facilities regarding authorization requests, status updates, and coverage questions</li><li>Review and process authorization requests received via phone, fax, and electronic systems</li><li>Create and document authorization cases accurately within utilization management systems or EHR platforms</li><li>Route cases requiring medical necessity review to clinical staff (RNs, LVNs, Medical Directors)</li><li>Communicate authorization determinations to providers and members in compliance with regulatory requirements</li><li>Maintain accurate, timely documentation to support compliance and operational standards</li><li>Collaborate with internal teams to ensure efficient case processing and resolution</li></ul>
2026-04-02T00:00:00Z

Inside Sales Representative

Houston, TX
onsite
Temporary
20 - 25 USD / Hourly
We are looking for a detail-oriented Inside Sales Representative to join our team in Houston, Texas. In this long-term contract role, you will play a pivotal part in supporting our sales efforts by managing quotes, assisting external sales teams, and ensuring seamless communication with clients. This position offers an excellent opportunity to contribute to a dynamic and collaborative sales environment. Responsibilities: • Prepare and deliver accurate quotes by analyzing drawings and calculating costs. • Collaborate with the external sales team to provide administrative support and ensure smooth operations. • Communicate effectively with both internal teams and external clients through written correspondence. • Utilize sales strategies to maximize revenue and achieve company goals. • Maintain a strong understanding of margins to ensure profitable pricing. • Foster relationships with clients to enhance customer satisfaction and drive repeat business. • Assist in streamlining sales processes to improve efficiency. • Use tools and resources to support quoting and sales activities. • Contribute to the development of sales strategies and initiatives. • Monitor sales performance and provide insights to improve outcomes.
2026-04-02T00:00:00Z

Inside Sales Representative

Virginia Beach, VA
onsite
Contract / Temporary to Hire
25 - 32 USD / Hourly
We are looking for an Inside Sales Representative to join our team in Virginia Beach, Virginia. This Contract to permanent position offers an exciting opportunity to support various sales and operational functions, including order management, customer service, and inventory coordination. The ideal candidate will have strong analytical skills and a proactive approach to problem-solving, ensuring seamless communication between departments and customers. Responsibilities: • Process and manage customer orders with accuracy, ensuring timely fulfillment and delivery. • Coordinate production schedules, inventory availability, and delivery timelines to meet customer expectations. • Handle shipment issues, including tracking lost or damaged goods and managing returns. • Analyze and approve pricing requests while evaluating cost structures and margin impacts. • Generate and maintain competitive pricing reports to support sales strategies. • Oversee new account applications, verify creditworthiness, and maintain accurate account records. • Address customer concerns, including complaints, disputes, and return logistics, with a focused and solution-oriented approach. • Monitor consignment inventory and reconcile discrepancies to ensure accurate reporting. • Support accounts receivable processes by assisting with past-due balances and customer portal uploads. • Collaborate with Territory Sales Managers to prepare profitability analyses and sales activity reports.
2026-04-02T00:00:00Z

Inside Sales Representative

Chesapeake, VA
onsite
Contract / Temporary to Hire
17.4135 - 18 USD / Hourly
We are looking for an Inside Sales Representative in Chesapeake, Virginia, to join our team on a contract with the potential for a long-term position. In this role, you will play a pivotal part in driving sales success by engaging with customers, identifying their needs, and providing tailored solutions. This Inside Sales Representative position offers an excellent opportunity to collaborate with a dynamic sales team, utilize digital tools for customer interactions, and contribute to building strong, lasting relationships. Responsibilities:• Respond to inbound customer inquiries by identifying their needs and recommending suitable solutions to minimize downtime.• Partner with Outside Account Executives to coordinate sales efforts and activities for shared accounts.• Conduct product presentations and demonstrations using web platforms and tools like Microsoft Teams.• Generate detailed sales quotes, pricing information, and terms using the point-of-sale system.• Maintain accurate customer records and document interactions within the CRM system.• Convert inbound leads into actionable sales opportunities to meet and exceed targets.• Arrange and coordinate customer training sessions as required.• Resolve customer concerns related to delivery, objections, or issues to ensure satisfaction.• Build strong relationships with customers and prepare reports on business transactions.• Participate in trade shows and manufacturer training sessions to stay updated on industry trends.
2026-04-02T00:00:00Z

Inside Sales Representative

Amherst, MA
onsite
Contract / Temporary to Hire
20 - 22 USD / Hourly
Our client is seeking a driven and results-oriented Inside Sales Representative to join their growing team. This is an excellent opportunity for a motivated sales professional who thrives in a fast-paced environment and enjoys building strong customer relationships. Key Responsibilities:<ul><li>Proactively identify and qualify new sales opportunities through outbound calls, emails, and lead follow-up</li><li>Develop and maintain long-lasting relationships with new and existing customers</li><li>Conduct product demonstrations and educate prospects on solutions that meet their needs</li><li>Collaborate closely with outside sales, sales support, and other internal teams to ensure customer satisfaction</li><li>Meet or exceed monthly and quarterly sales targets</li><li>Maintain accurate records of customer activities and pipeline updates in the CRM system</li><li>Continuously learn about evolving products, services, and industry trends to effectively communicate value to customers</li></ul>Qualifications:<ul><li>1+ years of experience in inside sales, telesales, or a related customer-focused role</li><li>Excellent verbal and written communication skills</li><li>Strong ability to build rapport and influence decision-makers</li><li>Self-starter with proven track record of meeting or exceeding sales goals</li><li>Willingness to learn, grow, and adapt in a dynamic environment</li><li>Proficiency with CRM software and Microsoft Office suite is preferred</li></ul>
2026-03-30T00:00:00Z

Inside Sales Representative

Metairie, LA
onsite
Contract / Temporary to Hire
15 - 17 USD / Hourly
We are looking for a motivated Inside Sales Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers an excellent opportunity for growth and development within a dynamic Screen Print and Embroidery company. The role requires strong communication skills, attention to detail, and a proactive approach to sales and administrative tasks. Responsibilities:• Communicate effectively with current and potential clients to foster strong business relationships.• Collaborate on sales and marketing initiatives to drive project success.• Plan, organize, and execute special projects with precision and efficiency.• Deliver exceptional customer service while maintaining a results-driven focus.• Work independently to manage tasks and responsibilities with a high degree of organization.• Support business development activities by identifying opportunities and building connections.• Maintain positive and detail-oriented relationships with team members and management.• Utilize computer software, including Shopworx, to streamline sales and administrative processes.• Contribute to team goals by demonstrating initiative and adaptability.• Continuously seek personal and detail-oriented growth opportunities.
2026-03-27T00:00:00Z

Customer Service Representative

Houston, TX
onsite
Contract / Temporary to Hire
17 - 19 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Houston, Texas. This Contract to permanent position offers an exciting opportunity to provide exceptional support to customers by addressing inquiries, resolving issues, and ensuring a seamless experience. If you have strong communication skills and a passion for delivering outstanding service, we encourage you to apply. Responsibilities: • Respond to inbound customer calls promptly and professionally to address inquiries and resolve concerns. • Maintain accurate records by performing efficient data entry and order processing. • Manage email correspondence to ensure timely responses to customer questions and requests. • Schedule appointments and coordinate follow-ups to support customer needs. • Handle both inbound and outbound calls to deliver proactive and effective communication. • Utilize Microsoft Excel and Word to create and manage reports, documents, and schedules. • Ensure customer satisfaction by providing clear and concise information about products and services. • Collaborate with team members and other departments to enhance the customer experience. • Identify opportunities to improve processes and recommend solutions to streamline operations. • Uphold company standards and comply with procedures to maintain a high level of service quality.
2026-04-04T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary
18 - 20 USD / Hourly
We are seeking On-Line Tool Support Professionals to serve as the first point of contact for web-based tool support. This role supports clients and advisors through a high-volume inbound call environment, providing troubleshooting, education, and resolution for technical issues.Position OverviewThis role serves as the first point of contact for web-based tool support. You will assist clients and advisors in a inbound call environment, providing:<ul><li>Technical troubleshooting </li><li>Customer education </li><li>Issue resolution </li></ul>What They’re Looking For<ul><li>Strong personality and positive attitude </li><li>Highly process-oriented (technical skills can be taught) </li><li>Quick learner who can adapt easily </li><li>Strong customer service presence (internal + external) </li><li>Excellent communication and soft skills </li><li>Critical thinking and ability to problem-solve in real time </li><li>The “it factor” - someone who stands out and engages well </li></ul>Note: Call center experience is helpful but not required.
2026-04-02T00:00:00Z

Customer Service Representative

Des Moines, IA
onsite
Contract / Temporary to Hire
17.1 - 18 USD / Hourly
Robert Half is seeking dedicated Customer Service Representative to join a company in Urbandale, Iowa. This position involves assisting members of retired teachers and public employee associations with their dental and vision coverage inquiries. As part of a long-term contract opportunity, you will play a key role in delivering attentive and accurate support to enhance customer satisfaction. Responsibilities:• Handle inbound calls from members regarding dental and vision coverage obtained through their associations.• Process payments and provide detailed rate and plan information.• Submit updates and changes to members' insurance coverage as requested.• Direct members to the appropriate carrier for claims-related inquiries.• Utilize multiple systems and screens efficiently while maintaining accuracy.• Work collaboratively to ensure a consistent and high-quality customer experience. If you are looking to continue in your customer service-based career, please apply today! Please call 515.706.4974 or apply through our Robert Half website.
2026-03-10T00:00:00Z

Customer Service Representative

Lexington, KY
onsite
Contract / Temporary to Hire
13 - 13 USD / Hourly
Robert Half is looking for a dedicated Customer Service Representative to join a dynamic team in Lexington-Fayette, Kentucky. In this Contract to permanent position, you will play a key role in delivering exceptional service by assisting clients, managing reservations, and resolving issues efficiently. This role is ideal for someone who thrives in a fast-paced environment while maintaining professionalism and accuracy. 10 open positions - signing bonus - 2nd shift positions Responsibilities:• Respond to inbound and outbound calls, ensuring department goals are met.• Process client reservations accurately and within expected timelines.• Enter reservation details into the system with precision.• Communicate professionally with clients and internal departments to address issues.• Use proper grammar and clear communication to document client needs and concerns.• Begin assigned tasks promptly and ensure timely completion.• Adapt to various duties and responsibilities as assigned.• Collaborate with team members to maintain a seamless workflow.• Uphold high standards of customer service and problem resolution.
2026-04-02T00:00:00Z

Customer Service Representative

Saint Albans, WV
onsite
Temporary
22 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in St. Albans, West Virginia. This role focuses on ensuring exceptional customer experiences through effective communication, accurate order processing, and proactive issue resolution. As a key member of our team, you will manage the complete lifecycle of customer orders while collaborating across departments to ensure seamless service delivery. This is a long-term contract position offering stability and growth opportunities. Responsibilities: • Accurately verify shipping, billing, pricing, and purchase order information to ensure smooth order processing. • Enter detailed instructions and customer requests into the system, ensuring all special requirements are documented. • Maintain and update customer files with relevant information, including pricing, new items, address changes, and delivery preferences. • Provide support to sales staff by addressing inquiries and offering assistance while they are in the field. • Communicate regularly with internal and external customers to address issues and provide updates. • Collaborate with team members on data entry and order intake, offering support to other Customer Service Representatives as needed. • Audit customer purchase orders to confirm pricing, quantities, terms of sale, shipping details, and special instructions. • Document and resolve customer complaints effectively to maintain satisfaction and trust. • Process product returns promptly while adhering to documented procedures and company policies. • Ensure compliance with safety, quality, and regulatory standards across all daily functions and customer interactions.
2026-04-03T00:00:00Z

Customer Service Representative

Newark, NJ
onsite
Temporary
16 - 18 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively. Responsibilities: • Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns. • Process orders accurately and efficiently, ensuring all details are captured correctly. • Maintain detailed records of customer interactions and transactions in the system. • Resolve customer issues promptly, coordinating with internal teams when necessary. • Provide clear and accurate information about products, services, and company policies. • Strive to exceed customer satisfaction standards by offering exceptional service. • Follow established procedures and guidelines for call center operations. • Monitor and manage multiple customer accounts simultaneously. • Identify opportunities to improve service processes and share feedback with management.
2026-04-02T00:00:00Z