We are looking for an experienced and dependable OSA (Reception) to support daily office services operations for a client site in New York, New York. This is a Contract position that combines front-desk support with copy, scanning, mail, and general back-office coordination in a corporate environment. The ideal candidate brings strong customer service instincts, handles time-sensitive requests with care, and maintains accuracy while working across multiple service areas.<br><br>Responsibilities:<br>• Manage reception coverage by greeting visitors, answering multi-line phone calls, and directing inquiries with courtesy and efficiency.<br>• Process incoming and outgoing mail, packages, and internal deliveries while maintaining accurate service records and tracking information.<br>• Complete copy, print, scan, and document production requests by reviewing instructions carefully and preparing work according to established service standards.<br>• Confirm that all job requests are properly documented before starting assignments and organize tasks based on urgency and committed turnaround times.<br>• Monitor workflow throughout the day, communicate promptly about changing priorities or deadlines, and escalate issues when additional support is needed.<br>• Perform basic troubleshooting on office equipment and replenish paper, toner, and other supplies to keep operations running smoothly.<br>• Check finished work for quality, accuracy, and completeness, and contribute to maintaining high service standards across the team.<br>• Handle confidential materials with discretion and follow both company and client-site procedures for security, safety, and appropriate conduct.<br>• Support additional office services needs such as intake, hospitality, facilities coordination, or audio/visual assistance as business demands require.