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7912 results for 6he jobs
- Long Beach, CA
- onsite
- Permanent / Full Time
- 160000.00 - 205000.00 USD / Yearly
- <p><strong>National High‑End Trial Firm Seeks Litigation Associate</strong></p><p><br></p><p><strong>About Firm & Position:</strong></p><p>A nationally recognized trial firm with a multi‑office footprint is hiring a Litigation Associate to handle complex injury and toxic tort matters, as well as commercial disputes. The associate will join a close‑knit team of courtroom‑focused trial lawyers known for high‑stakes verdicts and a track record in catastrophic injury, products liability, and toxic tort cases. The culture emphasizes collaboration, trial readiness, and end‑to‑end ownership of cases.</p><p><br></p><p><strong>Litigation Associate Responsibilities:</strong></p><ul><li>Manage 5–20 cases from A–Z in state and federal court, including pleadings, written discovery (with in‑house discovery support), depositions, pre‑trial preparation, and trial.</li><li>Draft complaints, discovery requests/responses, deposition outlines, pre‑trial filings, and trial materials; coordinate experts and fact witnesses.</li><li>Take and defend depositions; prepare clients and witnesses for testimony.</li><li>Collaborate with in‑house law & motion and discovery teams (role does not require heavy motion practice).</li><li>Appear in court for case management, evidentiary hearings, and pre‑trial conferences; support trial teams during trial.</li><li>Maintain organized case workflows, deadlines, and strategic plans in alignment with supervising partners.</li></ul><p><strong>Hours</strong>:</p><p>This is a trial‑focused environment. Hours are steady overall, with longer days during trial. </p><p><br></p><p><strong>Perks</strong>:</p><ul><li>Sophisticated work and consistent courtroom experience.</li><li>Strong culture with family‑style team environment and mentorship.</li><li>We’ve had multiple successful placements at this firm with long tenure and positive feedback. One attorney celebrated 9 years and another 5 years!</li><li>Multi‑office platform with national litigation footprint.</li></ul><p><strong>Salary: </strong>$160,000 - $225,000 (DOE) </p><p><strong>Discretionary year‑end bonus</strong> based on firm performance and individual contribution.</p><p><br></p><p><strong>Benefits:</strong></p><ul><li>Full medical benefits; 50% coverage for dependents.</li><li>401(k) with 4% match.</li><li>14 days PTO.</li><li>Paid parking.</li><li>Firm‑paid cell phone/laptop.</li></ul><p><br></p>
- 2026-10-28T16:28:48Z
- Seattle, WA
- onsite
- Permanent / Full Time
- 225000.00 - 350000.00 USD / Yearly
- <p><strong>Senior Commercial Litigation Counsel</strong></p><p><em>Confidential Opportunity | Seattle, WA</em></p><p><strong>For confidential consideration, please contact Sam Sheehan at Robert Half Legal.</strong></p><p><br></p><p>Robert Half Legal is partnering with a highly respected, full-service Seattle law firm to identify an experienced <strong>Senior Commercial Litigation Counsel</strong> for its established litigation practice. This is an excellent opportunity for a senior attorney seeking sophisticated litigation work, a collegial and collaborative culture, and a potential path toward long-term leadership and partnership.</p><p><br></p><p>The firm represents businesses, developers, property owners, and other stakeholders in complex disputes across a variety of industries. The ideal candidate will bring significant courtroom experience, strong client-management skills, and a proven ability to independently manage high-value litigation matters from inception through trial.</p><p><br></p><p>Key Responsibilities</p><ul><li>Lead and manage complex commercial litigation matters through all phases of litigation, including trial.</li><li>Develop and execute case strategy while serving as a trusted advisor to clients.</li><li>Handle disputes involving commercial contracts, business torts, real estate matters, construction claims, professional liability, and insurance coverage issues.</li><li>Draft and argue substantive motions, pleadings, briefs, and other litigation-related documents.</li><li>Manage all aspects of discovery, including written discovery, document review, ESI management, and depositions.</li><li>Represent clients in hearings, mediations, arbitrations, and court proceedings in both state and federal courts.</li><li>Communicate effectively with clients, opposing counsel, courts, experts, and other stakeholders.</li><li>Supervise and collaborate with paralegals and litigation support personnel on complex matters.</li><li>Participate in business development initiatives, client relationship management, and practice growth efforts.</li></ul><p>Compensation & Benefits</p><p>The anticipated base salary range for this position is <strong>$200,000 to $350,000+</strong>, depending on experience, expertise, and business-generation capabilities.</p><p>In addition to a competitive base salary, the firm is open to discussing:</p><ul><li>Performance-based bonus opportunities</li><li>Additional incentive compensation</li><li>Partnership-track considerations</li><li>Customized compensation structures for candidates with portable business</li></ul><p>Comprehensive benefits include:</p><ul><li>Medical and vision insurance</li><li>Voluntary dental coverage</li><li>Health reimbursement account (HRA)</li><li>Flexible cafeteria plan options</li><li>Life and AD& D insurance</li><li>Long-term disability coverage</li><li>Supplemental whole life insurance with long-term care rider</li><li>401(k) retirement plan</li><li>Paid vacation time</li><li>Sick and safe leave</li><li>Commuter benefits, including ORCA pass or parking subsidy</li></ul>
- 2026-10-23T16:14:09Z
- Los Angeles, CA
- onsite
- Permanent / Full Time
- 200000.00 - 450000.00 USD / Yearly
- <p><strong>National Plaintiff Trial Firm Seeks Personal Injury Litigation Associate Attorney (CAN BE REMOTE IN CALIFORNIA)</strong></p><p><br></p><p><strong>About Firm & Position:</strong></p><p> A large and well-established plaintiff litigation firm seeks a Personal Injury Litigation Associate Attorney to join its litigation team. The firm represents plaintiffs in high-value matters including catastrophic injury, wrongful death, employee rights disputes, and consumer-related litigation. With several offices nationwide and a large team of attorneys and legal professionals, the firm is widely known for pursuing complex cases involving traumatic brain injuries, severe orthopedic injuries, and other significant personal injury claims. The firm has received repeated recognition from national legal publications for its litigation results and continues to expand its plaintiff-side practice.</p><p><br></p><p><strong>Personal Injury Litigation Associate Attorney Responsibilities:</strong></p><ul><li>Draft pleadings, motions, and other litigation documents in personal injury matters.</li><li>Assist with depositions, hearings, and other litigation proceedings.</li><li>Conduct legal research and develop litigation strategies for complex injury cases.</li><li>Communicate with clients regarding case progress and litigation strategy.</li><li>Assist in preparing matters for mediation, settlement negotiations, and trial.</li><li>Participate in developing arguments and representing plaintiffs in personal injury litigation.</li></ul><p><strong>Perks:</strong></p><ul><li>Opportunity to work on sophisticated catastrophic injury and wrongful death litigation matters.</li><li>Collaborative litigation environment focused on plaintiff advocacy.</li><li>Opportunities for professional growth and advancement within a large litigation platform.</li><li>Fully remote structure for the Personal Injury Litigation Associate Attorney position.</li></ul><p><strong>Salary:</strong></p><p> $200k-$320k base salary + performance-based incentives.</p><p><br></p><p><strong>Benefits:</strong></p><ul><li>Paid time off and paid holidays</li><li>Medical coverage with employer-paid options available</li><li>Life and AD& D insurance</li><li>Dental and vision plans</li><li>401(k) plan</li></ul><p><br></p><p>TO APPLY, ONLY send resume directly to Vice President of Direct Hire, Samantha Graham at Samantha [dot] Graham [at] RobertHalf [dot] [com]</p>
- 2026-10-11T15:58:44Z
- Houston, TX
- onsite
- Permanent / Full Time
- - USD / Yearly
- <p>Follow Shad on LinkedIn at #chalkboardtalk for videos on his open roles in the Houston Marketplace. Shad and his Team at Robert Half are working with a publicly held client in the City Centre area on the west side of Houston. Company is looking to add a Treasury Analyst to the team. This person will be heavily involved with cash management. One of the key questions that will be asked will be the candidates interactions with banks they have had in the past. Candidate must have a strong understanding of treasury and bring a passion to look at the little things and question the why and be a problem solver. This person needs to work in a very fast pace environment. Candidate must have a bachelor’s degree in Accounting or Finance, certification a plus, 3 plus year’s treasury experience and experience with an ERP. Company's compensation make up is base salary, bonus potential and benefits. For confidential consideration for this opportunity please e-mail Shad at [email protected] with your Microsoft Word Resume with Treasury Analyst in the subject line.</p>
- 2026-10-09T20:53:47Z
- Greenwich, CT
- onsite
- Permanent / Full Time
- 140000.00 - 160000.00 USD / Yearly
- <p><strong>Tax Manager</strong></p><p><strong>Greenwich, CT | $150,000–$160,000 + Bonus</strong></p><p>We’re partnering with a growing global organization to find a <strong>Tax Manager</strong> who wants to take on a highly visible, high-impact role. Reporting directly to the CFO, this position offers the opportunity to own the tax process end to end and act as a key strategic partner across an international business.</p><p>This is an excellent opportunity for someone who enjoys being both <strong>hands-on technically</strong> and <strong>highly collaborative</strong>, with the ability to connect the dots across corporate leadership, global entities, and external advisors.</p><p><br></p><p><strong>Why this role stands out:</strong></p><ul><li>Direct exposure to the CFO and senior leadership</li><li>Opportunity to serve as the key tax lead across a global organization</li><li>Broad scope covering compliance, international tax, transfer pricing, and tax analysis</li><li>High-visibility role with the chance to build structure and improve processes in a growing environment</li><li>Strong compensation package with bonus potential</li></ul><p><strong>Key responsibilities:</strong></p><ul><li>Own and manage the tax calendar and overall tax process</li><li>Review tax filings and coordinate with outside advisors</li><li>Lead international tax provisions, cross-border tax matters, and transfer pricing support</li><li>Provide analysis and guidance on intercompany transactions, withholding tax, and other international tax issues</li><li>Partner with finance teams across multiple jurisdictions to ensure compliance and alignment</li><li>Monitor tax law changes, assess risk, and recommend practical solutions</li><li>Support audits, notices, and tax-related inquiries as needed</li></ul><p><strong>What we’re looking for:</strong></p><ul><li>Strong background in corporate and international tax</li><li>Experience with cross-border tax issues and transfer pricing</li><li>Someone who thrives in a hands-on, independent role</li><li>A strong communicator who can coordinate effectively across a global organization</li><li>Ability to operate as the “quarterback” for tax matters across multiple business units</li></ul><p><em>Benefits available with this position include: Medical, dental and vision, retirement plans, paid vacation, sick days and holidays.</em></p>
- 2026-10-09T13:38:44Z
- Rockaway, NJ
- onsite
- Permanent / Full Time
- 85000.00 - 90000.00 USD / Yearly
- <p>We are seeking an experienced Cybersecurity & Infrastructure Engineer to support and strengthen an organization's cybersecurity strategy, enterprise infrastructure, and technology operations. This role combines enterprise security architecture, infrastructure engineering, cybersecurity governance, and endpoint management to ensure secure, reliable, scalable, and high-performing technology environments.</p><p>The individual will play a key role in protecting and optimizing systems across on-premises data centers, cloud platforms, enterprise networks, end-user computing, and critical business applications.</p><p>In addition to cybersecurity and infrastructure responsibilities, this position will oversee desktop support operations, endpoint lifecycle management, hardware provisioning, and new-hire technology onboarding. The ideal candidate brings a balance of hands-on technical expertise, strategic thinking, operational leadership, and strong security governance.</p><p>This role will collaborate with technology leadership, infrastructure teams, and business stakeholders to establish security standards, manage risk, enforce controls, and drive continuous improvement across the organization's technology environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p><strong>Cybersecurity & Risk Management</strong></p><ul><li>Support the development and execution of cybersecurity strategies, policies, standards, and governance frameworks.</li><li>Oversee vulnerability management, threat detection, incident response, and disaster recovery planning.</li><li>Conduct security risk assessments and support compliance with applicable industry standards and regulatory requirements.</li><li>Implement and maintain security best practices across identity and access management, data protection, and network security.</li><li>Administer, maintain, and optimize cybersecurity tools, platforms, and technologies.</li><li>Support security awareness initiatives and promote a security-first culture.</li><li>Develop and contribute to cybersecurity roadmaps aligned with business priorities.</li></ul><p><strong>Infrastructure & Systems Engineering</strong></p><ul><li>Support the architecture, administration, optimization, and operations of on-premises, hybrid, and cloud infrastructure.</li><li>Manage and optimize enterprise systems, including servers, networks, cloud environments, Microsoft Azure, and Microsoft 365.</li><li>Participate in infrastructure troubleshooting, complex incident resolution, and continuous improvement initiatives.</li><li>Help ensure infrastructure environments remain secure, scalable, reliable, and highly available.</li></ul><p><strong>Endpoint & Desktop Management</strong></p><ul><li>Provide technical leadership and oversight of desktop support operations, serving as the Tier III escalation point for complex end-user technology issues.</li><li>Manage the organization's hardware and endpoint lifecycle, including deployment, maintenance, patching, encryption, and identity management.</li><li>Design and optimize automated desktop provisioning and configuration processes.</li><li>Oversee new-hire technology onboarding, including hardware imaging, user account creation, equipment provisioning, and role-based access control (RBAC).</li><li>Ensure endpoint management processes are efficient, secure, standardized, and compliant with organizational policies.</li></ul>
- 2026-11-12T16:48:44Z
- San Rafael, CA
- onsite
- Permanent / Full Time
- 150000.00 - 190000.00 USD / Yearly
- <p>We are seeking a Tax Manager - Public to join our team located in Marin County, California. The Tax Manager will play a critical role in managing and facilitating the accurate preparation and filing of our company’s state and federal tax forms. The role will also involve recommending effective tax strategies that align with the company's business needs and comply with laws, promoting our company’s financial well-being.</p><p><br></p><p>Responsibilities:</p><p>• Create and utilize financial and logistical reports to prepare and file federal, state, and local tax documents accurately.</p><p>• Develop and implement tax strategies that align with the company's business goals.</p><p>• Conduct research to develop tax-saving strategies and identify tax savings in prospective and recurring business deals.</p><p>• Maintain and update the company's tax database regularly.</p><p>• Assess and research complex tax issues using internal revenue code, tax regulations and relevant case law.</p><p>• Prepare for audits and collaborate with auditors to reach an agreement on contested issues or deficiencies.</p><p>• Consult with executives regarding the tax implications of various corporate strategies.</p><p>• Ensure all legal requirements are met in assessing the tax impact on company’s financial planning.</p><p>• Perform audits and negotiate tax resolutions with taxing authorities.</p><p>• Use accounting software systems, ADP - Financial Services, CaseWare, CCH ProSystem Fx, CCH Sales Tax, and other accounting functions to perform annual income tax provision and auditing.</p>
- 2026-10-26T16:34:05Z
- Pasadena, CA
- remote
- Permanent / Full Time
- 125000.00 - 200000.00 USD / Yearly
- <p>We are looking for a REMOTE, CA-barred attorney to support a busy litigation practice. This position offers the opportunity to work on complex, defense-side cases (labor & employment, construction, AI, business litigation) while building hands-on experience across multiple stages of the litigation process. <strong>This firm will entertain attorneys with 3+ years of experience, who are local to SoCal for occasional depos/appearances.</strong> <em>The salary listed is entirely commensurate with experience. </em></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li> Managing a variety of defense-side litigation matters</li><li>Attending depos</li><li> Answering discovery</li><li> Drafting pleadings, motions, pre-trial reports</li><li> Performing risk analysis</li><li>Negotiating settlements</li></ul><p><strong><u>Perks of Company</u></strong>:</p><p>· Majority women-owned</p><p>· A partner leads the DEI efforts – he writes articles, leads seminars, and bakes it into firm culture – and the office celebrate Juneteenth</p><p>· The firm has multiple initiatives to give back to the community: various food banks, domestic violence shelters, and educational efforts</p><p>· 2-week training program is robust, teaching the practice area (silicosis and asbestos!). They ensure people have the tools they need to be successful. Our two recently-placed attorneys have corroborated this! </p>
- 2026-11-02T23:48:44Z
- Houston, TX
- onsite
- Permanent / Full Time
- 110000.00 - 115000.00 USD / Yearly
- We are inviting applications for the role of Sr. Accountant based in Houston, Texas. The role is centered around the manufacturing industry and involves the management of accounting operations for a specific manufacturing unit. You will be in charge of the Profit & Loss statements, Manufacturing Statement, and Balance Sheet accounts, and will be expected to coordinate and support activities across various locations and departments.<br><br>Responsibilities:<br>• Oversee the accounting operations for a particular manufacturing plant, including the management of Profit & Loss (P& L), Manufacturing Statement, and Balance Sheet accounts.<br>• Coordinate and support activities across different locations and departments.<br>• Execute month-end, quarter-end, and annual close duties, including accruals and reviewing financial information to ensure the financials are accurately and timely reported.<br>• Ensure adherence to and effectiveness of internal control in the area of responsibility. <br>• Analyze variances with balance sheet accounts and income/expense reports (manufacturing statements), to identify any potential issues prior to close.<br>• Prepare and distribute daily, monthly, and quarterly reports, including the monthly reporting packages including variance analysis.<br>• Assist in the preparation of monthly forecasts and annual operating expense and capital budgets.<br>• Ensure accuracy of inventory and handle overall costing of inventory. <br>• Manage AP/AR intercompany transactions between companies and balance monthly with counterparts.<br>• Operate as the key financial accountant for the assigned plant, providing overall control of the balance sheet and P& L for the assigned plant. <br>• Assist plant management with cost savings/profit improvement programs.<br>• Facilitate internal and external audit needs.<br>• Research and application of technical US GAAP requirements. <br><br>Skills: <br>• Proficiency in Month End Close processes<br>• Proficiency in SAP
- 2026-11-05T18:38:43Z
- Fort Mill, SC
- onsite
- Temporary / Contract
- 65.00 - 75.00 USD / Hourly
- <p>We are seeking several Software Implementation Project Managers with strong software implementations background and experience with Oracle products.</p><p>Position Summary</p><p>As the Senior Project Manager, you will play a crucial role in ensuring the successful delivery of our corporate strategic and large transformational projects to ensure it meets committed cost, timelines, and quality standards. We are looking for an experienced project manager to join our team and lead the transformation of project management practices. This role is a great fit for someone who excels in managing complex technical projects, vendor relationships, and embraces Agile principles, including Scrum. You will report to the IT Director PMO. This job is on-site in Fort Mill, SC.</p><p>Essential Functions:</p><p>• Implementation and Integration:</p><p>o Lead the implementation of Oracle/Microsoft projects, ensuring seamless integration with existing systems and processes</p><p>o Collaborate with stakeholders to gather requirements, develop specifications, and ensure the solution meets business needs</p><p>o Coordinate with Oracle and other third-party vendors to ensure timely and effective delivery of services</p><p>• Project Planning and Management:</p><p>o Develop comprehensive project plans, including scope, objectives, timelines, and resource allocation</p><p>o Manage project budgets, track expenditures, and deliver projects within budget.</p><p>o Define project success criteria and communicate them to involved parties throughout the project lifecycle</p><p>• Jira Administration, Team Leadership and Collaboration:</p><p>o Administer, configure, and optimize Jira Cloud to support project, workflow, permission, and automation needs across technology teams</p><p>o Assemble and lead cross-functional project teams, providing direction and support to team members</p><p>o Foster a collaborative and high-performance team environment</p><p>o Communicate project status, risks, and issues to stakeholders and senior management</p><p>• Risk Management:</p><p>o Identify, analyze, and mitigate project risks</p><p>o Develop contingency plans to address potential challenges and ensure project continuity</p><p>• Change Management:</p><p>o Develop and implement change management strategies to support the adoption of Oracle Field Services</p><p>o Provide training and support to end-users to ensure successful system utilization</p><p>• Vendor Management:</p><p>o Identify and engage with third-party vendors and suppliers to support program and project needs</p><p>o Negotiate and manage vendor contracts and relationships, ensuring quality, cost-effectiveness, and on-time delivery of goods and services</p><p>• Stakeholder Communication</p><p>o Be the primary point of contact for project stakeholders, ensuring open and transparent communication</p><p>o Develop and execute communication plans to keep stakeholders informed and engaged</p>
- 2026-11-04T16:05:06Z
- Jacksonville, FL
- onsite
- Permanent / Full Time
- 140000.00 - 160000.00 USD / Yearly
- <p>Our client is seeking a Controller / Accounting Manager for an in-office leadership role reporting directly to the CFO. This position will oversee the integrity, accuracy, and timeliness of financial reporting while leading day-to-day accounting operations across multiple branches and business lines.</p><p>This role is ideal for a hands-on accounting leader with strong construction accounting experience and a proven process improvement and problem-solving mindset. The client is looking for someone who can step into an environment, assess current workflows, improve processes, drive efficiencies, revamp systems, and strengthen accounting operations. Just as important, this person must be operations driven and understand how accounting works hand-in-hand with operations to support margins, profitability, and overall business performance. CPA is preferred, but not required. Experience in construction and/or manufacturing is a plus.</p><p>Key Responsibilities:</p><ul><li>Lead the monthly, quarterly, and annual close process and ensure accurate financial reporting in accordance with GAAP</li><li>Prepare and review consolidated financial statements across branches, entities, and business lines</li><li>Oversee the general ledger, account reconciliations, chart of accounts, and daily accounting operations</li><li>Manage project and contract accounting, including revenue recognition and profitability analysis</li><li>Oversee rental and equipment revenue accounting, fixed assets, depreciation, and utilization reporting</li><li>Supervise AP, AR, billing, cash application, bank reconciliations, and cash reporting</li><li>Ensure timely and accurate customer billing, including progress billings and retainage</li><li>Strengthen and maintain internal controls, compliance processes, and financial reporting reliability</li><li>Oversee multi-state sales and use tax, licensing, audit coordination, and external tax support</li><li>Partner with the CFO on budgeting, forecasting, cash flow management, KPIs, dashboards, and leadership reporting</li><li>Drive process automation, system improvements, and ERP/accounting system enhancements</li><li>Lead, mentor, and develop the accounting team while building strong policies, procedures, and close processes</li><li>Serve as a key business partner to operations, branch leadership, and the executive team</li></ul><p><br></p><p><br></p><p><br></p><p>For immediate consideration regarding the role, please send your resume to Molly Helfer Waldman. You can also message me on LinkedIn at Molly Helfer Waldman to send me your resume directly. My email is also located on LinkedIn.</p>
- 2026-10-29T15:04:35Z
- Palo Alto, CA
- remote
- Permanent / Full Time
- 110000.00 - 130000.00 USD / Yearly
- <p><strong>Jennifer Fukumae</strong> is a direct-hire recruiter specializing in Financial Services, partnering with firms and professionals to connect top talent with the right opportunities. <u>Reach out via LinkedIn or email to start a conversation.</u></p><p> </p><p><strong>Venture Capital/Family Office | Palo Alto, CA | Hybrid (2 Days in Office)</strong></p><p>An established and highly respected venture capital firm in Silicon Valley is seeking a <strong>Senior Tax Accountant</strong> to join its collaborative team. This is an excellent opportunity for someone looking to build their career in the venture capital and investment space while working alongside a knowledgeable, tenured team in a family office-style environment.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Prepare and support the preparation of complex tax filings for high-net-worth individuals, partnerships, and trusts within the family office.</li><li>Calculate quarterly estimated tax payments and coordinate annual tax extensions across individual, partnership, and fiduciary entities.</li><li>Research and analyze tax matters to help identify implications and support tax planning decisions.</li><li>Review and address tax notices, coordinating appropriate responses and follow-up as needed.</li><li>Partner with Tax Managers on various tax-related initiatives, research, and special projects as business needs arise.</li></ul><p><br></p>
- 2026-11-10T04:08:46Z
- Chicago, IL
- onsite
- Permanent / Full Time
- 135000.00 - 155000.00 USD / Yearly
- <p><em>The salary range for this position is $135,000-$155,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this role please send your resume to [email protected]</em></p><p><br></p><p>Time to bust out the fall jacket and ditch the job that doesn’t pay you what you’re worth.</p><p><strong> </strong></p><p><strong><u>Job Description</u></strong></p><ul><li>Monthly and Quarterly Close - Oversee and support the monthly financial statement close process, ensuring that all financial transactions are recorded accurately and timely. Ensure effective operation of Sarbanes-Oxley controls and identify any changes that may be necessary. (20%)</li><li>Reporting and Analysis � Prepare monthly and quarterly reports, including analysis for use in internal and external reporting. Research variances, identify trends in data (at times working with large data sets), determine root causes and make recommendations for adjustments and/or enhancements. Approve, review and analyze account reconciliations. (20%)</li><li>Collaboration and Communication � Engage and collaborate with cross-functional business partners to identify and resolve accounting issues proactively and to assist with planning, forecasting, regulatory, and business decision processes. Present and communicate operating results as needed to Leadership. Provide insights and recommendations to drive business decisions. (20%)</li><li>Audit and Regulatory Support - Interact with internal and external auditors to support required audits. Support the regulatory process, including various data requests, which could include interaction with external stakeholders. (15%)</li><li>Process Improvements and Special Projects � Analyze current processes and procedures and leverage new and emerging technologies to recommend, develop, and drive improvements. Participate in and lead various special projects related to process improvements, automation, and/or changes in regulatory or accounting requirements. (15%)</li><li>Team Leadership and Development - Manage and mentor a team of accountants, providing guidance and support to ensure professional growth and high performance. Foster a collaborative and inclusive team environment. (10%)</li><li>Oversee day-to-day activities associated with the monthly financial statement close process</li><li>Ensure financial transactions are recorded accurately and timely.</li><li>Challenge current processes and collaborate across the company to identify and lead opportunities for improvement, accomplish goals, and resolve issues.</li><li>Work is varied and difficult in nature and requires the exercise of judgment, initiative, and ingenuity to select the most appropriate course of action.</li><li>Work under minimal supervision and demonstrate situational leadership coaching and mentoring team members.</li><li>Position, at times, may require overtime, weekend work and limited travel.</li></ul><p><strong><u> </u></strong></p>
- 2026-10-16T22:14:00Z
- Maple Grove, MN
- onsite
- Permanent / Full Time
- 120000.00 - 160000.00 USD / Yearly
- <p>RHL is partnering with a well‑established law firm located in a northwest Twin Cities suburb - offering the advantages of a collaborative, close‑knit firm environment without the congestion, parking challenges, or commute associated with downtown practice. In the Business & Nonprofit Department, they serve entrepreneurs, business owners, and nonprofit organizations with practical, relationship‑driven legal counsel. Firm attorneys are trusted advisors to their clients, handling sophisticated matters while maintaining a personalized, client‑focused approach.</p><p> </p><p>Our client is a collaborative firm that values professional autonomy, rewards individual performance, and fosters a family‑friendly environment with strong community ties. Our attorneys enjoy meaningful responsibility, long‑term client relationships, and the ability to build a practice with true independence and support.</p><p> </p><p>Here, your work directly impacts both the firm’s growth and your own professional success. This role is ideal for an attorney seeking substantive, engaging work, the opportunity to grow a book of business, and a compensation structure that rewards productivity and initiative.</p><p> </p><p><strong>Why You’ll Love This Position:</strong></p><ul><li><strong>Close-Knit Team Environment:</strong> As part of our small litigation team, you’ll play an active and integral role in the success of the firm. Your contributions will matter from day one!</li><li><strong>Diverse Caseload:</strong> You’ll gain exposure to a broad range of litigation matters, handling cases that span <strong>construction litigation, contract disputes, employment litigation and more.</strong></li><li><strong>Low Billable Hour Expectation:</strong> <u>1,200 hours,</u> intentionally set to promote a genuine work-life balance while still allowing attorneys to build and grow your practice. We believe strong client relationships and personal sustainability go hand in hand. </li><li><strong>Mentorship and Growth:</strong> Work alongside experienced attorneys dedicated to your professional development. This is a tremendous opportunity for mentorship and long-term career growth.</li></ul><p><strong>Job Responsibilities: </strong>As an Associate Attorney in the Business & Nonprofit Department, you will be expected to:</p><ul><li>Provide counsel on a broad range of business law matters, including entity formation, governance, restructuring, mergers and acquisitions, employment law, intellectual property, and succession planning.</li><li>Form, structure, and dissolve business entities while advising clients on optimal organizational strategies.</li><li>Draft, review, and negotiate contracts across diverse industries.</li><li>Advise clients on state and federal employment law compliance and prepare employment agreements, severance agreements, policies, and employee handbooks.</li><li>Counsel nonprofit organizations on governance, employment issues, regulatory compliance, and operational matters.</li><li>Support business owners with general corporate and business law guidance to help them grow and manage their organizations.</li><li>Advise clients on intellectual property matters and prepare related state and federal filings.</li><li>Balance independent work with collaboration within a team‑oriented environment.</li><li>Manage multiple ongoing projects and deadlines with efficiency and strong attention to detail. </li></ul><p><br></p>
- 2026-11-06T14:38:43Z
- Palo Alto, CA
- remote
- Permanent / Full Time
- 110000.00 - 130000.00 USD / Yearly
- <p><strong>Jennifer Fukumae</strong> is a direct-hire recruiter specializing in Financial Services, partnering with firms and professionals to connect top talent with the right opportunities. <u>Reach out via LinkedIn or email to start a conversation.</u></p><p> </p><p><strong>Venture Capital | Palo Alto, CA | Hybrid (2 Days in Office)</strong></p><p>An established and highly respected venture capital firm in Silicon Valley is seeking a <strong>Senior Tax Accountant</strong> to join its collaborative team. This is an excellent opportunity for someone looking to build their career in the venture capital and investment space while working alongside a knowledgeable, tenured team in a family office-style environment.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Prepare and support the preparation of complex tax filings for high-net-worth individuals, partnerships, and trusts within the family office.</li><li>Calculate quarterly estimated tax payments and coordinate annual tax extensions across individual, partnership, and fiduciary entities.</li><li>Research and analyze tax matters to help identify implications and support tax planning decisions.</li><li>Review and address tax notices, coordinating appropriate responses and follow-up as needed.</li><li>Partner with Tax Managers on various tax-related initiatives, research, and special projects as business needs arise.</li></ul><p><br></p>
- 2026-11-03T02:14:03Z
- Houston, TX
- onsite
- Permanent / Full Time
- 130000.00 - 170000.00 USD / Yearly
- <p><strong>Senior Financial Analyst / Finance Manager</strong></p><p><strong>Houston, TX</strong></p><p><strong>About the Company</strong></p><p>Our client is a well-capitalized private investment organization with a highly diversified portfolio spanning real estate, hospitality, industrial services, oilfield services, private equity investments, and joint ventures. Operating within a large family office environment, the firm manages approximately 100 investments across a variety of asset classes, ranging from operating businesses to passive equity holdings and strategic partnerships.</p><p>This position offers a unique opportunity to work directly with ownership and executive leadership, providing meaningful input into investment decisions, portfolio strategy, and business performance improvement initiatives.</p><p><br></p><p><strong>Position Summary</strong></p><p>The company is seeking a highly analytical finance professional to support investment analysis, portfolio management, financial modeling, and strategic decision-making across its diverse investment platform. The role will serve as a trusted partner to ownership and senior leadership, working closely with portfolio company CFOs, Controllers, operators, and investment stakeholders.</p><p>The level of the position is flexible and may be filled by either a high-performing Senior Financial Analyst or a Finance Manager-level professional, depending on experience and qualifications.</p><p>This is not a traditional accounting role. While candidates with accounting backgrounds are welcome, the primary focus is on financial analysis, business performance evaluation, investment modeling, and executive-level decision support.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Build and maintain financial models used to evaluate existing investments, acquisitions, capital projects, and strategic opportunities.</li><li>Analyze operating and financial performance across portfolio companies and provide actionable insights to ownership and executive leadership.</li><li>Evaluate trends, risks, operational metrics, and financial results to identify opportunities for value creation and performance improvement.</li><li>Support investment underwriting, due diligence efforts, and analysis of prospective investment opportunities.</li><li>Monitor and assess the performance of existing investments, including operating companies, equity investments, and joint ventures.</li><li>Partner with portfolio company leadership teams to gather information, validate assumptions, and develop recommendations.</li><li>Collaborate directly with Controllers, CFOs, and executive management teams across multiple businesses.</li><li>Develop presentations, reports, dashboards, and ad hoc analyses for ownership and key stakeholders.</li><li>Assist with portfolio planning, capital allocation decisions, and long-term strategic initiatives.</li><li>Leverage data analytics tools, business intelligence platforms, and financial systems to improve reporting and decision-making processes.</li><li>Participate in special projects related to growth initiatives, operational improvement, acquisitions, and investment strategy.</li></ul>
- 2026-10-16T17:24:04Z
- Rosemont, IL
- onsite
- Permanent / Full Time
- 120000.00 - 140000.00 USD / Yearly
- <p><em>The salary range for this position is $120,000-$140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Is your current job giving “all-work-no-play” when it should be giving “work-life balance + above market pay rates”? </p><p><br></p><p><strong>Position Overview:</strong></p><p>The Accounting Manager plays a pivotal role in overseeing the day-to-day operations of the accounting department, with a focus on maintaining the integrity of financial processes and facilitating month-end close activities. This role involves managing a team, implementing process improvements, ensuring compliance, and providing valuable insights to internal stakeholders.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage and lead the accounting department, supervising basic accounting functions including Accounts Receivable (A/R), Accounts Payable (A/P), Payroll (P/R), General Ledger (G/L), and tax payments.</li><li>Drive process improvement initiatives within the accounting department to enhance efficiency and accuracy.</li><li>Prepare and review journal entries and monthly general ledger account reconciliations to ensure accurate financial reporting.</li><li>Assist in establishing and documenting internal controls to maintain a robust control environment, overseeing adherence to control procedures.</li><li>Monitor and assess departmental activities, optimizing procedures and resource allocation while upholding a high level of precision.</li><li>Lead the development and growth of the accounting team, providing coaching, performance management, and development planning.</li><li>Collaborate with cross-functional teams and Finance, Planning & amp; Analysis (FP& A) to provide analysis, support, and insights to internal stakeholders and executive leadership.</li><li>Generate supporting schedules for audits and tax-related activities, ensuring accurate and timely information.</li></ul><p><br></p>
- 2026-11-12T17:13:48Z
- Baltimore, MD
- onsite
- Temporary / Contract
- 22.49 - 25.02 USD / Hourly
- <p>We are looking for a detail-oriented Accounts Payable Clerk on a contract basis with the potential for a permanent position. This position focuses on supporting daily payables activity, maintaining accurate financial records, and ensuring vendors are paid correctly and on time. The ideal candidate brings strong organizational skills, clear communication, and the ability to manage multiple priorities in a fast-paced accounting environment.</p><p><br></p><p>Responsibilities:</p><p>• Review incoming invoices for completeness, confirm proper approvals are in place, and ensure expense coding aligns with the general ledger.</p><p>• Enter vendor invoices into the accounting system with accuracy and maintain organized records for payment tracking.</p><p>• Compare vendor statements against internal records, investigate discrepancies, and help resolve outstanding balances promptly.</p><p>• Maintain orderly filing of accounts payable checks and related documentation to support audit readiness and record retention.</p><p>• Communicate with internal teams and external vendors to address payment questions and ensure timely follow-up on open items.</p><p>• Support the accounting team with additional assigned tasks that contribute to the efficiency of the accounts payable function.</p>
- 2026-11-12T14:04:28Z
- New Orleans, LA
- onsite
- Permanent / Full Time
- 100000.00 - 135000.00 USD / Yearly
- <p>Robert Half is partnered with a highly successful New Orleans company in search of a Mergers & Acquisitions Accounting Manager. This role partners closely with corporate development, FP& A, accounting, and operational leaders to assess financial information, manage transition activities, and establish accurate reporting after a transaction closes. The position offers broad exposure across multiple business lines and is well suited for someone who thrives in a hands-on environment, can interpret complex financial data, and communicates effectively with both executives and non-finance stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Lead financial and accounting activities during acquisitions, coordinating diligence requests and organizing critical information needed to evaluate target companies.</p><p>• Develop detailed analyses from seller financial records, including reconciliations, margin reviews, receivables, fixed assets, labor costs, and operating expenses to support transaction decisions.</p><p>• Convert acquired company financials into company reporting standards and contribute to working capital assessments, pro forma performance analysis, and executive update materials.</p><p>• Direct the post-close finance integration process through the first accurate month-end close, including account mapping, banking setup, billing workflows, payables, payroll, and expense administration.</p><p>• Prepare key closing documents such as the opening balance sheet and working capital settlement schedules while ensuring financial records are complete and properly aligned.</p><p>• Partner with HR, IT, operations, and local teams to coordinate onboarding activities, process alignment, access needs, purchasing setup, and other transition priorities at acquired locations.</p><p>• Travel to newly acquired sites as needed during the early integration period to provide hands-on support and resolve operational accounting issues.</p><p>• Maintain and improve diligence templates, request trackers, and integration checklists, while also assisting with budgeting, monthly reporting, and preliminary reviews of new acquisition opportunities between active deals.</p>
- 2026-11-11T19:48:44Z
- Lexington, KY
- remote
- Temporary / Contract
- 14.25 - 16.50 USD / Hourly
- <p>Kentucky Residency Requirement</p><p><br></p><p>MUST LIVE IN KENTUCKY</p><p><br></p><p><br></p><p>To be considered, candidates:</p><p><br></p><p><br></p><p>MUST CURRENTLY RESIDE IN KENTUCKY</p><p><br></p><p>MUST WORK REMOTELY FROM A KENTUCKY HOME ADDRESS</p><p><br></p><p>MUST BE ABLE TO VERIFY KENTUCKY RESIDENCY</p><p><br></p><p>CANDIDATES LIVING OUTSIDE OF KENTUCKY ARE NOT ELIGIBLE</p><p><br></p><p>Technology Requirements</p><p><br></p><p>REQUIRED EQUIPMENT</p><p><br></p><p><br></p><p>Candidates must provide their own:</p><p><br></p><p><br></p><p>✅ Laptop or Desktop Computer</p><p><br></p><p>✅ USB Headset</p><p><br></p><p>✅ Ethernet Cable</p><p><br></p><p>✅ Reliable High-Speed Internet Service</p><p><br></p><p><br></p><p>IMPORTANT INTERNET REQUIREMENT</p><p><br></p><p><br></p><p>🚨 A HARDWIRED INTERNET CONNECTION IS REQUIRED.</p><p><br></p><p>🚨 WI-FI ONLY CONNECTIONS ARE NOT ACCEPTABLE.</p><p><br></p><p>🚨 CANDIDATES MUST CONNECT DIRECTLY TO THEIR ROUTER OR MODEM USING AN ETHERNET CABLE.</p><p><br></p><p>🚨 AN INTERNET CONNECTIVITY TEST MUST BE SUCCESSFULLY COMPLETED PRIOR TO STARTING.</p><p><br></p><p><br></p><p>Applicants who do not meet the technology requirements will not be eligible for this position.</p><p><br></p><p><br></p><p>Qualifications</p><p><br></p><p>Previous customer service, call center, telemarketing, outbound calling, or sales experience preferred</p><p><br></p><p>Comfortable making a high volume of outbound calls</p><p><br></p><p>Strong communication and active listening skills</p><p><br></p><p>Ability to follow scripts and maintain a professional phone presence</p><p><br></p><p>Strong attention to detail and data entry skills</p><p><br></p><p>Ability to work independently in a remote environment</p><p><br></p><p>Must successfully pass a background check and drug screen</p><p><br></p><p>Before Applying</p><p><br></p><p><br></p><p>Please ensure you can answer YES to all of the following:</p><p><br></p><p><br></p><p>✅ I CURRENTLY LIVE IN KENTUCKY.</p><p><br></p><p>✅ I HAVE A LAPTOP OR DESKTOP COMPUTER.</p><p><br></p><p>✅ I HAVE A USB HEADSET.</p><p><br></p><p>✅ I HAVE HIGH-SPEED INTERNET.</p><p><br></p><p>✅ I CAN CONNECT TO THE INTERNET USING AN EHTERNET CABLE (NOT WI-FI ONLY).</p><p><br></p><p><br></p><p>APPLICATIONS FROM INDIVIDUALS WHO DO NOT LIVE IN KENTUCKY OR DO NOT MEET THE TECHNOLOGY REQUIREMENTS WILL NOT BE CONSIDERED.</p><p> if you need help with this please let me know - if you don't know how to do it let me know</p><p> </p>
- 2026-11-03T20:44:12Z
- Rosemont, IL
- remote
- Temporary / Contract
- 35.00 - 48.00 USD / Hourly
- <p>We are looking for an experienced Senior Corporate Accountant to join the corporate finance organization in Rosemont, Illinois. This Long-term Contract position will play a central role in monthly accounting activities, financial analysis, and reporting support for both corporate and global finance teams. The ideal candidate brings strong technical accounting knowledge, confidence working with financial systems, and the ability to communicate effectively with stakeholders across the business.</p><p><br></p><p>Responsibilities:</p><p>• Drive key components of the monthly close cycle by preparing journal entries, completing reconciliations, reviewing account activity, and supporting timely reporting deliverables.</p><p>• Manage intercompany accounting activities, including billings, balance sheet analysis, investigation of discrepancies, and resolution of outstanding items.</p><p>• Oversee North America payroll accounting tasks such as recording entries, coordinating cash funding activity, reconciling related accounts, analyzing fluctuations, and addressing payroll issues promptly.</p><p>• Prepare and review assigned balance sheet reconciliations each month to ensure account balances are accurate, well-supported, and clearly explained.</p><p>• Use BlackLine to complete close-related activities, including journal entry processing and reconciliation workflows.</p><p>• Perform monthly reporting and analytical review through OneStream to support finance leadership and business decision-making.</p><p>• Assist with the annual external audit by developing schedules, gathering supporting documentation, responding to auditor requests, and resolving follow-up questions.</p><p>• Identify opportunities to improve efficiency by enhancing reporting, automating repetitive work, and strengthening accounting processes and controls.</p><p>• Provide ad hoc financial analysis and contribute to special projects and other accounting priorities as needed.</p>
- 2026-11-10T18:08:45Z
- Emeryville, CA
- remote
- Permanent / Full Time
- 70000.00 - 90000.00 USD / Yearly
- <p><strong>Jennifer Fukumae</strong> is a direct-hire recruiter specializing in Financial Services, partnering with firms and professionals to connect top talent with the right opportunities. <u>Reach out via LinkedIn or email to start a conversation.</u></p><p> </p><p><strong>Staff Accountant| Real Estate | Emeryville; Hybrid </strong></p><p>An established, nationally recognized real estate development firm who is known for transforming complex properties into thriving mixed-use communities across the country is seeking a Staff Accountant. Specializing in large-scale master-planned developments, the firm brings together residential, retail, commercial, and office spaces to create dynamic destinations that serve and strengthen local communities. With a strong track record of executing complex projects and partnering with leading organizations, the firm offers an opportunity to be part of an innovative team shaping the future of real estate development.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Manage the full-cycle accounts payable process, including invoice processing, vendor payments, and account reconciliations.</li><li>Prepare journal entries, reconcile general ledger accounts, and support the month-end and year-end close process.</li><li>Assist with preparing financial statements and maintaining accurate accounting records for real estate entities.</li><li>Support cash management activities, including bank reconciliations and monitoring account balances.</li><li>Prepare audit schedules and provide documentation for external audits, tax filings, and compliance reporting.</li><li>Ensure compliance with internal controls, accounting policies, and regulatory requirements.</li><li>Identify opportunities to improve accounting processes and contribute to special projects as needed.</li></ul><p><br></p>
- 2026-11-10T04:04:00Z
- Detroit, MI
- onsite
- Permanent / Full Time
- 175000.00 - 200000.00 USD / Yearly
- <p><strong>Position:</strong> Controller</p><p><strong>Reports To:</strong> Chief Financial Officer (CFO)</p><p><br></p><p><strong>Location:</strong> Detroit, MI</p><p><strong>Minimum Experience:</strong> 8+ years of progressive accounting and finance experience, including at least 3 years in a leadership role</p><p><br></p><p><strong>About the Opportunity</strong></p><p>Our client, a manufacturer of premium, high-end products, is seeking a dynamic and experienced Controller to join their leadership team. This position plays a critical role in overseeing accounting operations, driving process improvements, and ensuring compliance and accuracy across all financial activities. The Controller will report directly to the CFO and partner with leadership across the organization to deliver strategic financial insights that support growth and operational excellence.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Day-to-Day:</strong></p><ul><li>Oversee accounting operations including AP, AR, payroll, and general ledger management.</li><li>Ensure accuracy, compliance, and timeliness of all financial transactions.</li><li>Lead, mentor, and develop a team of accounting professionals across multiple business lines.</li><li>Partner cross-functionally with leadership to deliver financial insights and drive process enhancements.</li></ul><p><strong>Month-End:</strong></p><ul><li>Manage month-end close, including reconciliations and preparation of accurate financial statements.</li><li>Analyze variances and deliver clear commentary to leadership.</li><li>Monitor cash flow and working capital performance.</li></ul><p><strong>Year-End:</strong></p><ul><li>Lead the annual close process and external audit coordination.</li><li>Oversee tax preparation and compliance through third-party providers.</li><li>Support annual budgeting, forecasting, and long-range planning cycles.</li></ul><p>If you have questions or would like more information please call Jeff Sokolowski directly at (248)365-6131. For immediate and confidential please apply today.</p>
- 2026-11-10T15:38:44Z
- Calumet City, IL
- onsite
- Permanent / Full Time
- 65000.00 - 75000.00 USD / Yearly
- <p>We are looking for an Accountant to join a client of ours. This role supports core government accounting operations, contributes to the annual budget and audit process, and helps maintain accurate financial reporting across multiple functions. The ideal candidate brings strong analytical skills, sound knowledge of accounting principles, and the ability to collaborate effectively with staff, departments, and the public in a detail-oriented environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Collaborate with finance leadership in preparing and coordinating the organization’s annual operating budget.</li><li>Compile, review, and organize financial schedules and supporting documentation for the annual external audit.</li><li>Perform bank reconciliations and investigate discrepancies to maintain accurate financial records.</li><li>Review general ledger activity and analyze financial information for accuracy, completeness, and consistency.</li><li>Support accounting operations across multiple functional areas, which may include accounts payable, payroll, cash receipts, general ledger maintenance, and utility billing.</li><li>Develop a working understanding of the organization’s financial software and related transaction-processing workflows.</li><li>Provide day-to-day direction and support to designated finance staff, with an emphasis on accounts payable and cash receipt activities.</li><li>Identify opportunities to strengthen accounting procedures, improve workflow efficiency, and enhance internal controls.</li><li>Contribute to effective financial planning, responsible resource management, and compliance with established policies and procedures.</li><li>Maintain clear communication regarding assignments, progress, issues, and deadlines.</li><li>Work collaboratively with colleagues across departments and with external partners to support accurate and timely financial operations.</li><li>Participate in knowledge sharing, cross-training, and professional development activities that strengthen departmental effectiveness.</li><li>Uphold high standards of professionalism, ethical conduct, accountability, and service in performing assigned duties.</li><li>Carry out additional responsibilities consistent with the scope and objectives of the position.</li></ul><p><strong>Benefits:</strong></p><ul><li>Medical/dental/vision</li><li>401K</li></ul>
- 2026-11-09T21:54:06Z
- Montvale, NJ
- onsite
- Permanent / Full Time
- 90000.00 - 100000.00 USD / Yearly
- <p>We are seeking a hands-on <strong>Help Desk Lead / IT Client Services</strong> to lead IT support and deliver an exceptional end-user experience.</p><p>This role combines <strong>hands-on technical support, help desk leadership, MSP management, and service improvement</strong>. The Manager will resolve complex issues while overseeing an outsourced Managed Service Provider (MSP).</p><p><br></p><p><strong><u>Keys:</u></strong><u> </u></p><ol><li>Extensive experience working as a "hands-on" Help Desk Lead</li><li>Somebody who can write technical documentation</li></ol><p><strong><u>Responsibilities</u></strong></p><p><br></p><p><strong>Hands-On Technical Support</strong></p><ul><li>Serve as a senior help desk resource and resolve end-user issues.</li><li>Troubleshoot hardware, software, networking, Microsoft 365, Teams, printing, mobile devices, and business applications.</li><li>Manage tickets through resolution and provide user updates.</li><li>Provide remote, desk-side, and executive support.</li><li>Build, configure, and deploy end-user systems.</li><li>Participate in on-call escalations as needed.</li><li>Document resolutions and maintain knowledge base articles.</li></ul><p><strong>Help Desk & MSP Management</strong></p><ul><li>Oversee daily help desk operations and ticket queues.</li><li>Monitor SLAs and ensure timely resolution.</li><li>Determine which issues should be handled internally vs. by the MSP.</li><li>Serve as the escalation point for complex issues.</li><li>Hold the MSP accountable for service quality and resolution times.</li><li>Lead recurring MSP operational reviews.</li><li>Increase the number of tickets efficiently handled by the MSP.</li></ul><p><strong>Customer Service & Service Improvement</strong></p><ul><li>Build strong relationships with employees across the organization.</li><li>Deliver excellent customer service and communicate effectively during outages.</li><li>Analyze ticket trends and recurring issues to identify process improvements and automation opportunities.</li><li>Develop support standards and procedures.</li><li>Reduce ticket volume, backlog, and aging while improving first-contact resolution.</li></ul><p><strong>Documentation & Knowledge Management</strong></p><ul><li>Develop and maintain SOPs, troubleshooting guides, knowledge base articles, and technical runbooks.</li><li>Document onboarding, offboarding, hardware deployment, software provisioning, account management, and common support procedures.</li><li>Ensure processes are consistently followed by internal IT staff and the MSP.</li><li>Partner with infrastructure, security, and application teams on operational documentation.</li><li>Audit MSP documentation and ensure critical IT knowledge remains within the organization.</li><li>Support business continuity and disaster recovery through operational runbooks.IT Client Services & Help Desk Lead</li></ul>
- 2026-11-10T14:14:06Z