We are looking for a Benefits Specialist to support employee benefits administration for a long-term contract opportunity based in Boston, Massachusetts. This role is ideal for someone who brings strong knowledge of benefits operations and can manage employee support with accuracy, discretion, and a service-focused approach. The position will oversee core benefits activities, including leave coordination and COBRA-related processes, while helping maintain consistent and compliant administration.<br><br>Responsibilities:<br>• Administer day-to-day benefits programs and ensure employees receive accurate support regarding available plans and coverage options.<br>• Coordinate enrollments, status changes, and terminations across benefit offerings while maintaining complete and reliable records.<br>• Manage COBRA-related activities, including required notifications, participant tracking, and ongoing compliance with program guidelines.<br>• Support leave of absence administration by tracking cases, communicating with employees, and coordinating with internal and external partners as needed.<br>• Assist with compensation and benefits processes by helping organize data, validate updates, and support routine program administration.<br>• Respond to employee questions about benefits in a timely and thorough manner, providing clear guidance on policies and procedures.<br>• Review benefits information for accuracy, resolve discrepancies, and help ensure smooth execution of recurring administrative tasks.
We are looking for a detail-oriented Renewal Coordinator Specialist to join our team in Lowell, Massachusetts. In this long-term contract position, you will manage customer retention activities, ensuring excellent service and high renewal rates while fostering strong client relationships. The role requires proactive communication, accurate pricing updates, and collaboration to meet customer needs and drive satisfaction.<br><br>Responsibilities:<br>• Oversee all retention efforts within an assigned customer base, ensuring timely and effective communication.<br>• Initiate contact with customers 120 days prior to contract renewal to address concerns and confirm details.<br>• Update and re-estimate contracts to reflect current labor rates and service needs.<br>• Participate in monthly Service Contract Renewal meetings, providing updates and following through on assigned tasks.<br>• Resolve customer issues and secure agreement before renewal deadlines.<br>• Maintain an organized list of customers and track annual renewal dates.<br>• Identify opportunities to expand services or cross-sell products based on customer needs.<br>• Collaborate with internal teams to improve service delivery and address customer concerns.<br>• Provide regular updates during sales meetings regarding the status of renewals.<br>• Conduct in-person meetings with customers as required to strengthen relationships and address needs.
<p>Communications Manager/Specialist with 10+ years of relevant experience needed for a full-time, hybrid (3/2) position in Boston. Will be working on a variety of communications including promotional materials, media outreach, award submissions, and multimedia storytelling campaigns. Must be able to show relevant work samples to be considered. Salary is 95-125K.</p><p> </p><p>Seeking a strategic storyteller with a passion for architecture and design to conceive, write, and produce content that elevates people, clients, projects, and ideas. This role partners with regional leadership to develop and execute communications strategies that support business goals across multiple studios.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and manage regional communications, including promotional materials, media outreach, awards submissions, and multimedia storytelling campaigns.</li><li>Research clients and market trends to support business development.</li><li>Support thought leadership by helping draft articles, essays, and coordinating promotional plans.</li><li>Mentor junior writers and content creators.</li><li>Coordinate closely with regional and firmwide leaders to ensure cohesive communication strategies.</li><li>Build and nurture relationships with key journalists and media contacts to enhance PR efforts.</li><li>Organize project photoshoots and collaborate with external communications consultants as needed.</li></ul>
We are looking for a Benefits Specialist to support employee benefit and retirement programs for a healthcare organization in Boston, Massachusetts. This Long-term Contract position focuses on delivering accurate benefits administration, assisting employees with plan-related questions, and helping maintain compliance across leave and retirement processes. The ideal candidate brings strong attention to detail, clear communication skills, and hands-on experience managing benefits data in a fast-paced environment.<br><br>Responsibilities:<br>• Administer employee benefit programs, including health, dental, vision, life, disability, and retirement offerings, while maintaining accurate participant records.<br>• Support onboarding activities by explaining benefit options to new employees and providing enrollment guidance during orientation.<br>• Review benefits information for accuracy, complete routine audits, and correct discrepancies before updates are shared with external providers.<br>• Serve as a point of contact for employees and managers by addressing questions related to coverage, eligibility, status updates, and claim concerns.<br>• Coordinate benefit enrollments, process qualifying life event changes, and ensure timely communication with insurance carriers and plan partners.<br>• Manage leave and disability documentation for medical, personal, and accommodation-related requests while helping ensure proper handling of each case.<br>• Interpret applicable policies and regulatory considerations connected to leave administration and disability programs.<br>• Assist with retirement plan administration by responding to 401(k) questions, supporting contribution changes, and coordinating annual catch-up enrollment activity.<br>• Contribute to open enrollment planning and execution, including distribution of materials and support for employee elections.<br>• Partner with internal teams on workers’ compensation updates and prepare reports or billing documentation related to benefit allocations and program costs.
We are looking for a Collections Specialist to support a contract opportunity with a growing organization in Massachusetts. This position focuses on managing commercial accounts, maintaining positive client relationships, and helping improve cash flow through timely follow-up on outstanding balances. The ideal candidate brings strong communication skills, sound judgment in resolving account issues, and confidence working with billing information and Excel-based reporting.<br><br>Responsibilities:<br>• Contact commercial customers regarding past-due balances and follow up consistently to secure timely payment<br>• Review account activity, invoices, and payment records to identify discrepancies and determine appropriate collection actions<br>• Work directly with customers and internal teams to investigate billing concerns and resolve disputes that may delay payment<br>• Maintain accurate documentation of collection efforts, customer communications, and account status updates<br>• Prepare and update Excel reports to track aging balances, payment trends, and collection progress<br>• Support billing and collection processes by ensuring account information is current and aligned across records<br>• Provide attentive customer service while balancing relationship management with effective recovery of outstanding receivables
We are looking for an Accounting Specialist to support day-to-day financial operations for a Long-term Contract position based in Danvers, Massachusetts. This opportunity is well suited for someone who brings strong experience across payables, receivables, billing, and account reconciliation, and who can maintain accuracy in a high-volume accounting environment. The role will contribute to donation and gift-related accounting activity while helping ensure timely processing and reliable financial records.<br><br>Responsibilities:<br>• Process invoices, payment requests, and disbursements with close attention to accuracy, approvals, and established accounting procedures.<br>• Support gift and donation-related accounting tasks, including proper recording, tracking, and reconciliation of incoming funds and related transactions.<br>• Assist with accounts receivable activity by applying payments, reviewing outstanding balances, and helping maintain current customer or donor accounts.<br>• Prepare and manage billing transactions, ensuring charges are entered correctly and supporting documentation is complete.<br>• Reconcile account activity on a routine basis to identify discrepancies, research variances, and help resolve issues promptly.<br>• Maintain organized financial records and documentation to support reporting, audits, and internal review needs.<br>• Collaborate with accounting team members and business partners to address transaction questions and improve day-to-day workflow efficiency.<br>• Contribute to general accounting support as needed, including data entry, transaction review, and assistance with periodic close activities.
We are looking for a detail-oriented Payroll Specialist to support accurate and timely payroll operations for a large employee population in Seabrook, New Hampshire. This Long-term Contract position is ideal for someone with strong experience managing full-cycle, multi-state payroll while maintaining compliance with company policies and applicable wage and tax regulations. The successful candidate will play a key role in ensuring employees are paid correctly, resolving payroll issues efficiently, and supporting reliable payroll administration in a high-volume environment.<br><br>Responsibilities:<br>• Process end-to-end payroll for a workforce of more than 500 employees, including regular earnings, supplemental pay, and bonus payments.<br>• Review payroll data for completeness and accuracy, identify discrepancies, and make corrections before final submission.<br>• Administer multi-state payroll activities in compliance with applicable tax, wage, and hour requirements.<br>• Maintain payroll records and supporting documentation to ensure organized, audit-ready files.<br>• Use Workday to enter, validate, and manage payroll-related information and employee updates.<br>• Investigate payroll questions from employees and internal stakeholders, providing timely and accurate resolution.<br>• Coordinate with HR, finance, and other business partners to ensure payroll inputs are properly captured and approved.<br>• Support payroll compliance activities, including deductions, tax reporting, and adherence to internal controls.
<p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
<p>We are seeking a Payroll Tax Specialist to support payroll tax compliance and reporting in a fast-paced, team-oriented environment. This role is responsible for preparing, reconciling, and filing federal, state, and local payroll tax returns for multiple clients across various jurisdictions, with a strong focus on accuracy and regulatory compliance. The Payroll Tax Specialist will assist with quarter-end and year-end processes, including payroll tax reconciliations and year-end forms, maintain and reconcile unemployment tax rates, and research and resolve payroll tax notices and discrepancies. This position works closely with internal teams, clients, and taxing authorities to address payroll tax inquiries, submit required authorizations and agency documentation, and ensure timely filings. The ideal candidate brings hands-on payroll tax experience, strong analytical and organizational skills, proficiency with Excel and Word, and the ability to manage competing deadlines in a multi-state environment. Professional payroll certifications and experience with payroll tax systems are a plus, along with flexibility during peak filing periods.</p>
We are looking for an Accounts Payable Specialist to support a busy healthcare organization in Burlington, Massachusetts. This Long-term Contract opportunity is ideal for someone who thrives in a fast-paced environment and can manage large invoice volumes with strong accuracy and follow-through. The role focuses on end-to-end payable processing, payment coordination, and precise invoice handling while working closely with purchasing and internal stakeholders.<br><br>Responsibilities:<br>• Process a high volume of vendor invoices accurately and within established deadlines.<br>• Review and assign proper account codes to invoices to ensure correct financial posting.<br>• Reconcile invoices against purchase orders and receiving details by completing three-way matching activities.<br>• Prepare and coordinate ACH payments and check runs in alignment with payment schedules.<br>• Investigate and resolve invoice discrepancies, pricing issues, and payment exceptions with vendors and internal teams.<br>• Maintain complete and organized accounts payable records to support audits and reporting needs.<br>• Use D365 to enter, track, and manage payable transactions and related documentation.
We are looking for a detail-oriented Billing Specialist to manage and optimize client invoicing processes in a dynamic and fast-paced environment. This role will work closely with account teams and finance leaders to ensure accurate billing, resolve client issues, and contribute to overall revenue operations. If you are organized, proactive, and thrive in collaborative settings, we encourage you to apply.<br><br>Responsibilities:<br>• Prepare, review, and issue accurate client invoices while ensuring alignment with contractual agreements.<br>• Collaborate with account managers to verify proper coding and billing structures, including retainer, project-based, and hourly billing.<br>• Monitor unbilled revenue and address outstanding billing matters with account teams.<br>• Assist in accounts receivable processes by resolving client billing issues and ensuring timely collections.<br>• Support revenue reporting and contribute to month-end and period-end financial activities.<br>• Analyze contracts to confirm billing accuracy and compliance with agreed terms.<br>• Recommend and implement improvements to billing practices for greater efficiency.<br>• Manage billing system updates and ensure the integrity of computerized billing processes.<br>• Track billable activities and maintain clear documentation for audit readiness.
<p><br></p><p>Robert Half is partnered with a rapidly growing manufacturing company in the Andover, MA area in need of a Financial Sales Operations Specialist. This is a contract position, that has a chance of going permanent for the right fit. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Process and manage customer purchase orders with a high level of accuracy and urgency</li><li>Prioritize incoming requests to meet tight turnaround expectations</li><li>Communicate regularly with internal sales teams to support order fulfillment</li><li>Maintain and update order data in Salesforce and Excel</li></ul>
We are looking for an Accounts Payable Specialist to join a growing organization in Westborough, Massachusetts on a contract basis with the potential for a permanent position. This position is ideal for someone who brings strong attention to detail, enjoys managing high-volume payment activity, and can keep vendor transactions accurate and on schedule. The role offers the opportunity to support core accounting operations while contributing to process-related projects as needed.<br><br>Responsibilities:<br>• Process vendor invoices accurately and in a timely manner, ensuring charges are recorded to the appropriate accounts.<br>• Review and assign proper general ledger coding for incoming invoices before entry and payment.<br>• Manage scheduled payment cycles, including preparation and execution of check runs.<br>• Support electronic disbursements by coordinating ACH payments and verifying payment details.<br>• Reconcile accounts payable records and resolve discrepancies with vendors or internal stakeholders.<br>• Maintain organized documentation for invoices, approvals, and payment activity to support audit readiness.<br>• Assist with additional accounting assignments and departmental projects as business needs evolve.
We are looking for a detail-oriented Legal Billing Specialist to join our team in Manchester, New Hampshire. This role involves managing the preparation, review, and submission of client invoices while ensuring accuracy, compliance with billing guidelines, and adherence to firm policies. The ideal candidate will collaborate with attorneys, legal assistants, and finance personnel to support efficient billing operations and maintain confidentiality.<br><br>Responsibilities:<br>• Prepare, review, and process client invoices on a monthly and ad hoc basis for assigned attorneys and practice groups.<br>• Ensure all invoices meet client-specific billing guidelines, engagement terms, and firm policies.<br>• Collaborate with attorneys and legal staff to edit and finalize pre-bills.<br>• Submit invoices using electronic billing platforms such as Legal Tracker, CounselLink, and TyMetrix.<br>• Monitor invoice statuses, addressing rejections, reductions, and appeals as needed.<br>• Investigate and resolve billing discrepancies, including write-offs and adjustments.<br>• Handle special billing requests, alternative fee arrangements, and customized client formats.<br>• Assist with month-end and year-end billing processes, including related reporting.<br>• Maintain confidentiality of both client and firm financial data.<br>• Support additional accounting tasks and initiatives as required.
We are looking for a dedicated IT Security Specialist to join our team in Cambridge, Massachusetts. The ideal candidate will play a key role in maintaining the integrity, confidentiality, and security of data across our systems. This position requires a proactive individual with a strong background in cybersecurity and governance practices.<br><br>Responsibilities:<br>• Implement and monitor security protocols to ensure the protection of sensitive data and systems.<br>• Conduct regular audits and assessments to identify vulnerabilities and ensure compliance with data privacy regulations.<br>• Develop and enforce security policies and procedures to safeguard computer files and databases.<br>• Collaborate with cross-functional teams to address cybersecurity risks and enhance overall security posture.<br>• Analyze security incidents and provide recommendations for mitigation and prevention.<br>• Manage and maintain secure access controls for databases and information systems.<br>• Provide training and awareness programs to educate staff on cybersecurity best practices.<br>• Stay up-to-date with emerging threats and technologies to continuously improve security measures.<br>• Assist in the development and execution of governance strategies related to cybersecurity.<br>• Prepare detailed reports on security performance and compliance findings for management review.
<p>Our client, a successful civil litigation law firm, is seeking an experienced Legal Billing Specialist to join their team in Boston, Massachusetts. In this role, you will play a crucial part in managing all aspects of legal billing and invoice processing, ensuring compliance and accuracy across various client platforms.</p><p><br></p><p><strong>Location: </strong>Boston, MA</p><p><strong>Schedule: </strong>Hybrid (3 days in office, 2 days remote)</p><p><strong>Salary: </strong>$100,000 - $125,000 (depending on experience)</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Prepare, generate, and manage attorney pre-bills for review and submission</li><li>Maintain and manage attorney time entries and billing data</li><li>Must be conversant in LEDES (Legal Electronic Data Exchange Standard)</li><li>Submit invoices and manage billing through client e-billing platforms, including but not limited to: TimeSlips, Tymetrix, Legal Tracker, Legal X, SimpleLegal, TeamConnect, Acuity, and Brightflag.</li><li>Ensure compliance with client billing guidelines and resolve billing rejections or issues</li><li>Track billing status and follow up on outstanding invoices</li><li>Coordinate vendor payments and ensure expenses are properly invoiced and billed</li><li>Work closely with the firm’s external bookkeeper during monthly visits</li><li>Assist with check requests and internal financial coordination</li><li>Interface with outsourced payroll and HR vendors as needed</li><li>Provide general administrative and billing support to attorneys and managing partners</li></ul>
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
<p>We are looking for a detail-oriented Part-Time Payroll Specialist to support payroll operations for a financial services organization in Concord, New Hampshire. This Long-term Contract position is ideal for someone who can manage payroll activities accurately and efficiently across a large employee population while maintaining compliance with multi-state requirements. The right candidate will bring hands-on experience with full-cycle payroll processing, strong familiarity with Paylocity, and the ability to contribute to benefits-related payroll support.</p><p><br></p><p>Responsibilities:</p><p>• Administer end-to-end payroll processing for employees, ensuring timely and accurate pay each cycle.</p><p>• Manage payroll activities across multiple states while applying current tax, wage, and compliance requirements.</p><p>• Maintain and audit payroll records for a workforce of more than 50 employees to verify accuracy and completeness.</p><p>• Use Paylocity to enter, review, and reconcile payroll data, deductions, taxes, and adjustments.</p><p>• Partner with internal stakeholders to address payroll discrepancies, respond to employee questions, and resolve issues efficiently.</p><p>• Support benefits-related payroll entries, including deductions, updates, and related reconciliations.</p><p>• Review payroll reports and perform quality checks to identify variances before final submission.</p><p>• Assist with payroll-related process updates or system-related changes as needed to maintain smooth operations.</p>
<p>We are looking for a detail-oriented Compensation and Payroll Specialist to join our client in Norton Massachusetts. This role requires someone who excels in managing payroll processes, HR data analysis, and compliance with labor regulations. You will play a key role in ensuring accurate payroll, maintaining HR systems, and contributing to compensation strategies.</p><p><br></p><p>Responsibilities:</p><p>• Collect, verify, and maintain accurate timekeeping records for employees to ensure precise payroll processing.</p><p>• Process bi-weekly and semi-monthly payroll cycles, calculating wages, overtime, bonuses, taxes, and deductions.</p><p>• Address and resolve payroll-related inquiries from employees and management in a timely manner.</p><p>• Compile and analyze HR metrics and data from various sources, including HR systems, payroll outputs, and labor statistics.</p><p>• Conduct market research to benchmark compensation ranges and ensure competitive pay structures for different roles.</p><p>• Perform classification audits to verify proper exemption status for job positions.</p><p>• Ensure compliance with federal, state, and local payroll regulations, including wage and hour laws.</p><p>• Conduct annual pay equity audits and provide actionable recommendations based on findings.</p><p>• Maintain and update HR databases, ensuring data integrity and alignment with finance systems.</p><p>• Collaborate with Operations to analyze labor and machine hour variances, driving continuous improvement efforts.</p>
We are looking for an Accounts Payable Specialist to join a growing organization in Brighton, Massachusetts within the health pharm/biotech sector. This position plays an important role in keeping payables operations accurate, organized, and responsive by processing invoices, supporting vendors, and partnering with internal teams. The ideal candidate brings strong attention to detail, sound financial judgment, and experience working in a structured purchase order environment.<br><br>Responsibilities:<br>• Process vendor invoices by reviewing documentation, assigning the correct general ledger classifications, and entering transactions accurately into the accounting system.<br>• Manage day-to-day accounts payable activity by monitoring shared inbox communications, responding to inquiries, and ensuring items are routed and completed promptly.<br>• Work directly with suppliers and internal departments to investigate payment questions, correct discrepancies, and resolve invoice-related issues in a timely manner.<br>• Maintain up-to-date vendor records, including payment details and supporting documentation, to help ensure compliance and accurate processing.<br>• Reconcile employee expenses, vendor credits, and other payable-related balances to support clean and accurate financial records.<br>• Track purchase orders and verify invoice alignment through established matching procedures before payment is approved.<br>• Support reimbursement and receipt collection activities by following up on missing documentation and confirming submissions meet policy requirements.<br>• Help ensure invoices, expense reports, and other payable transactions move through the approval process within expected deadlines.<br>• Contribute to routine payment operations, including check run support and accurate data entry across accounts payable workflows.
We are looking for a dedicated Procurement Specialist to join our team in Roxbury, Massachusetts. In this long-term contract role, you will play a key part in managing procurement processes, ensuring efficiency in purchasing activities, and driving cost-effective solutions. This position offers the opportunity to contribute to a dynamic educational environment.<br><br>Responsibilities:<br>• Oversee end-to-end procurement processes, including sourcing, purchasing, and vendor management.<br>• Manage and execute purchase orders, ensuring timely and accurate delivery of goods and services.<br>• Analyze buying processes to identify areas for improvement and implement streamlined solutions.<br>• Collaborate with internal teams to understand procurement needs and align them with organizational goals.<br>• Negotiate contracts with vendors to secure favorable terms and pricing.<br>• Monitor supplier performance and maintain strong relationships to ensure quality and reliability.<br>• Ensure compliance with corporate procurement policies and procedures.<br>• Prepare and maintain detailed procurement records and reports for auditing and tracking purposes.<br>• Research market trends and supplier options to support informed decision-making.<br>• Address any procurement-related issues or discrepancies promptly and effectively.
Position Purpose:<br><br>The Help Desk Support Specialist will provide Tier 1–2 technical support across the organization. The ideal candidate has strong troubleshooting abilities, excellent communication skills, and a proven track record of delivering high-quality end-user support in a fast-paced environment. This position will report into Manager, Help Desk.<br><br><br>Key Responsibilities:<br><br>· Provide Tier 1 and Tier 2 support for hardware, software, mobile devices, and network issues.<br><br>· Troubleshoot and resolve Windows and Microsoft 365 issues, including Teams, Outlook, OneDrive, SharePoint, and the Microsoft Office Suite (Excel, PowerPoint, Word).<br><br>· Support onboarding/offboarding processes: account provisioning, laptop setup, access permissions, and software installation.<br><br>· Monitor and respond to tickets via the help desk system within established SLAs.<br><br>· Assist with VPN, MFA, and SSO issues.<br><br>· Administer user accounts in Active Directory, Azure AD, and Microsoft 365 admin center.<br><br>· Perform routine system maintenance, updates, and security compliance checks.<br><br>· Support conference room video conferencing devices and systems (e.g., Teams Rooms, Neat, Zoom).<br><br>· Follow IT asset management procedures, tracking hardware inventory and lifecycle replacement.<br><br>· Provide clear, friendly, and effective communication to users at all technical levels.<br><br>· Document troubleshooting steps, resolutions, and knowledge-base articles.<br><br>Required Skills & Experience:<br><br><br>· 3+ years of experience in an IT help desk or technical support role.<br><br>· Strong understanding of Windows 10/11, macOS, Microsoft 365, and common enterprise applications.<br><br>· Experience with Active Directory, Azure AD, MFA, and identity management.<br><br>· Familiarity with ticketing systems (ServiceNow, Jira, Zendesk, etc.).<br><br>· Solid knowledge of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi).<br><br>· Strong customer service mindset and ability to multitask.<br><br>· Excellent communication and interpersonal skills.<br><br>· Ability to work independently and as part of a team.<br><br>· Problem-solving mindset with attention to detail.<br><br>· Strong organizational skills and ability to prioritize work.<br><br>· Experience supporting Teams Rooms or enterprise A/V equipment, compTIA A+, Network+, or Microsoft certifications, basic scripting knowledge (PowerShell) and familiarity with cybersecurity best practices and incident reporting is preferred.
We are looking for an experienced Business Analyst Advanced to support a client-facing onboarding program in Boston, Massachusetts. This Long-term Contract position will focus on coordinating third-party onboarding activities, aligning business needs with operational readiness, and driving clear communication across internal teams and external partners. The role suits a senior specialist who can manage competing priorities, operate effectively in a change-driven environment, and provide confident updates to stakeholders throughout delivery.<br><br>Responsibilities:<br>• Lead third-party onboarding activities from initial assessment through implementation, testing, launch preparation, and post-go-live stabilization.<br>• Act as the primary contact for clients and external service partners, translating current operating models into practical future-state onboarding plans.<br>• Coordinate closely with product, operations, reference data, testing, and technology teams to define scope, dependencies, and delivery milestones.<br>• Oversee connectivity and messaging readiness, including certification planning, issue resolution, and management of non-standard requirements.<br>• Monitor testing progress, guide defect triage, and confirm that entry and exit criteria are met before each implementation stage.<br>• Produce dashboards, status reporting, and metrics that highlight delivery progress, quality indicators, risks, and key decisions.<br>• Identify process gaps and strengthen controls to improve onboarding quality, transparency, and execution consistency.<br>• Provide day-to-day direction to offshore support resources, promoting strong service levels, accountability, and collaboration across locations.
<p>We are seeking a detail-oriented Payroll Specialist to manage accurate and timely payroll processing for multiple employee groups. This role plays a key part in ensuring compliance with local, state, and federal regulations while maintaining precise payroll, benefits, and leave records. The Payroll Specialist will be responsible for administering deductions such as taxes, insurance premiums, and retirement contributions; generating and submitting required payroll reports; and tracking employee leave accruals and usage. This position also supports benefits administration including enrollments, updates, and terminations, and partners closely with Human Resources, Finance, and other internal teams to ensure seamless payroll and benefits operations. The ideal candidate is comfortable working with payroll systems, adapting to new technologies, applying pay agreements and differentials accurately, and assisting with multi-state payroll processing when needed.</p>
We are looking for a highly skilled Senior Tax specialist to join a boutique wealth management firm located in Beverly, Massachusetts. This position requires expertise in tax compliance and planning for high-net-worth individuals and trusts, and offers the opportunity to work closely with clients and internal teams to deliver exceptional financial solutions. This is a fully on-site role that demands a strong background in tax preparation and fiduciary returns.<br><br>Responsibilities:<br>• Prepare and review federal and state tax returns for individuals and trusts with precision and efficiency.<br>• Oversee the collection and organization of client data, ensuring the accuracy of workpapers and filings during tax season.<br>• Develop comprehensive tax projections and schedules for estimated payments.<br>• Provide proactive tax planning services, address client tax notices, and handle extended returns.<br>• Collaborate with internal teams and maintain direct communication with clients to ensure seamless service delivery.<br>• Utilize tax software to streamline processes and ensure compliance with regulatory standards.<br>• Stay informed on changes in tax laws to provide clients with the most current advice.<br>• Manage fiduciary income tax returns for trusts and estates with thorough attention to detail.<br>• Conduct reviews of sales and use tax filings to ensure accuracy and compliance.