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13 results for Customer Service Representative in Alexandria, VA

Customer Service Representative

Fairfax, VA
onsite
Temporary / Contract
18.5 - 19 USD / Hourly
We are seeking a Customer Service Representative to serve as the first point of contact for customers and provide prompt, professional support. This role involves answering inquiries, resolving issues, processing orders, and ensuring a positive customer experience across phone, email, and chat channels. Responsibilities:<ul><li>Respond to customer questions and concerns in a timely and professional manner</li><li> Handle a large volume of incoming calls and assist customers with clarity and efficiency.</li><li>Enter and update customer or account information with a high level of accuracy in internal systems.</li><li>Resolve product, service, billing, or order issues accurately</li><li>Process orders, returns, exchanges, and account updates</li><li>Document customer interactions in the appropriate system</li><li>Escalate complex issues to the appropriate department when needed</li><li>Meet service standards for quality, responsiveness, and customer satisfaction</li></ul>
2026-05-19T00:00:00Z

Customer Service Representative II

Ashburn, VA
onsite
Temporary / Contract
20 - 25 USD / Hourly
We are looking for a Customer Service Representative II to support customer interactions and sales-related activities for a busy team in Ashburn, VA. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing detailed information accurately, and working in a fast-paced environment. The person in this role will contribute to service quality, support revenue-related documentation, and help maintain smooth daily operations through strong communication and organization. Responsibilities:• Respond to customer questions and resolve service issues through clear, attentive communication across phone, email, and related channels.• Support sales-focused activities by identifying customer needs, providing accurate information, and helping strengthen client relationships.• Maintain customer records, financial notes, and database entries with a high level of accuracy and attention to detail.• Coordinate office and administrative tasks that keep daily service operations organized, efficient, and aligned with company policies.• Review order, costing, and account-related information to ensure documentation is complete and properly recorded.• Contribute to quality and continuous improvement efforts by identifying process gaps and recommending practical enhancements.• Assist with training and onboarding support for new team members by sharing procedures, service expectations, and best practices.• Monitor service trends and customer feedback to help improve performance, support revenue objectives, and maintain high service standards.
2026-05-14T00:00:00Z

Customer Support Specialist

Silver Spring, MD
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by answering inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is an excellent communicator, detail-oriented, and skilled at managing multiple priorities in a fast-paced environment. Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues and document outcomes in CRM systems</li><li>Escalate complex issues to internal teams</li><li>Identify service trends and improvement opportunities</li></ul>
2026-05-20T00:00:00Z

Customer Support Specialist

Bethesda, MD
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by answering inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is an excellent communicator, detail-oriented, and skilled at managing multiple priorities in a fast-paced environment. Based on general knowledge. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner. </li><li>Resolve issues and document outcomes in CRM systems. </li><li>Document customer interactions accurately in internal systems. </li><li>Maintain up-to-date knowledge of company products, services, and policies. </li><li>Identify service trends and improvement opportunities</li><li>Escalate complex issues to internal teams</li></ul>
2026-05-20T00:00:00Z

Customer Support Specialist

Silver Spring, MD
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by answering inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is an excellent communicator, detail-oriented, and skilled at managing multiple priorities in a fast-paced environment. Responsibilities: <ul><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner. </li><li>Resolve customer issues related to orders, accounts, billing, or products/services.</li><li>Document customer interactions accurately in internal systems. </li><li>Escalate complex concerns to the appropriate department when needed. </li><li>Maintain up-to-date knowledge of company products, services, and policies. </li><li>Collaborate with internal teams to improve service delivery and customer satisfaction. </li></ul>
2026-05-20T00:00:00Z

Patient Access Representative

Baltimore, MD
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a skilled and compassionate Patient Access Representative to join our team in Baltimore, Maryland. This long-term contract position offers an opportunity to support patients and healthcare providers in a dynamic, fast-paced environment. You will play a critical role in ensuring smooth front desk operations and delivering excellent customer service in a local government healthcare setting. Responsibilities:• Welcome patients and visitors warmly, ensuring a positive and attentive first impression.• Oversee front desk tasks such as patient check-ins, check-outs, and flow management.• Schedule and confirm appointments, coordinating with multiple service lines.• Verify insurance coverage, process referrals, and obtain necessary authorizations.• Collect co-pays and guide patients through forms and procedural explanations.• Serve as a communication bridge between patients, clinical staff, and care teams.• Ensure all patient information is handled with strict confidentiality and compliance.• Identify and address barriers to access or patient concerns, escalating issues as needed.• Perform administrative tasks including scanning, recordkeeping, and document management.
2026-05-26T00:00:00Z

Sales Support Specialist

Hyattsville, MD
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are seeking a highly organized Sales Support Specialist to support our sales team with administrative coordination, customer communication, and operational follow-through. This role helps keep sales processes moving efficiently by managing documentation, updating records, coordinating with internal teams, and supporting clients throughout the sales cycle. This role supports sales operations through reporting, CRM management, and client coordination.Responsibilities• Prepare sales reports, proposals, and presentations• Maintain CRM records and client data• Process orders and ensure documentation accuracy• Support client follow ups and internal coordination
2026-05-21T00:00:00Z

Sales Support Specialist

Silver Spring, MD
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are seeking a detail-oriented and proactive Sales Support Specialist to support our sales team with administrative, operational, and customer-facing tasks. This role is responsible for managing sales documentation, coordinating communication with clients, tracking orders, preparing reports, and helping ensure a smooth sales process from lead generation through post-sale support. This role supports sales operations through reporting, CRM management, and client coordination. Responsibilities<ul><li>Prepare sales reports, proposals, and presentations</li><li>Maintain CRM records and client data</li><li>Process orders and ensure documentation accuracy</li><li>Support client follow‑ups and internal coordination</li></ul>
2026-05-21T00:00:00Z

Sales Support Specialist

Rockville, MD
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are seeking a highly organized Sales Support Specialist to support our sales team with administrative coordination, customer communication, and operational follow-through. This role helps keep sales processes moving efficiently by managing documentation, updating records, coordinating with internal teams, and supporting clients throughout the sales cycle. This role supports sales operations through reporting, CRM management, and client coordination.Responsibilities• Prepare sales reports, proposals, and presentations• Maintain CRM records and client data• Process orders and ensure documentation accuracy• Support client follow ups and internal coordination
2026-05-21T00:00:00Z

Sales Support Specialist

Bethesda, MD
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are seeking a highly organized Sales Support Specialist to support our sales team with administrative coordination, customer communication, and operational follow-through. This role helps keep sales processes moving efficiently by managing documentation, updating records, coordinating with internal teams, and supporting clients throughout the sales cycle. This role supports sales operations through reporting, CRM management, and client coordination.Responsibilities<ul><li>Prepare sales reports, proposals, and presentations</li><li>Maintain CRM records and client data</li><li>Process orders and ensure documentation accuracy</li><li>Support client follow‑ups and internal coordination</li></ul>
2026-05-21T00:00:00Z

Sales Support Specialist

Gaithersburg, MD
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are seeking a detail-oriented and proactive Sales Support Specialist to support our sales team with administrative, operational, and customer-facing tasks. This role is responsible for managing sales documentation, coordinating communication with clients, tracking orders, preparing reports, and helping ensure a smooth sales process from lead generation through post-sale support. This role supports sales operations through reporting, CRM management, and client coordination. Responsibilities<ul><li>Prepare sales reports, proposals, and presentations</li><li>Maintain CRM records and client data</li><li>Process orders and ensure documentation accuracy</li><li>Support client follow‑ups and internal coordination</li></ul>
2026-05-21T00:00:00Z

Sales Support Specialist

Silver Spring, MD
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are seeking a detail-oriented and proactive Sales Support Specialist to support our sales team with administrative, operational, and customer-facing tasks. This role is responsible for managing sales documentation, coordinating communication with clients, tracking orders, preparing reports, and helping ensure a smooth sales process from lead generation through post-sale support. This role supports sales operations through reporting, CRM management, and client coordination. Responsibilities<ul><li>Prepare sales reports, proposals, and presentations</li><li>Maintain CRM records and client data</li><li>Process orders and ensure documentation accuracy</li><li>Support client follow‑ups and internal coordination</li></ul>
2026-05-21T00:00:00Z

Sales Support Specialist

Rockville, MD
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are seeking a detail-oriented and proactive Sales Support Specialist to support our sales team with administrative, operational, and customer-facing tasks. This role is responsible for managing sales documentation, coordinating communication with clients, tracking orders, preparing reports, and helping ensure a smooth sales process from lead generation through post-sale support. Responsibilities<ul><li>Prepare sales reports, proposals, and presentations</li><li>Maintain CRM records and client data</li><li>Process orders and ensure documentation accuracy</li><li>Support client follow‑ups and internal coordination</li></ul>
2026-05-21T00:00:00Z