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11 results for Customer Experience Specialist in Alexandria, VA

Customer Support Specialist

Silver Spring, MD
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues and document outcomes in CRM systems</li><li>Escalate complex issues to internal teams</li><li>Identify service trends and improvement opportunities</li></ul>
2026-06-09T00:00:00Z

Customer Support Specialist

Rockville, MD
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities• Respond to customer inquiries via phone, email, and chat• Resolve issues and document outcomes in CRM systems• Escalate complex issues to internal teams• Identify service trends and improvement opportunities
2026-06-09T00:00:00Z

Customer Support Specialist

Rockville, MD
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues and document outcomes in CRM systems</li><li>Escalate complex issues to internal teams</li><li>Identify service trends and improvement opportunities</li></ul>
2026-06-09T00:00:00Z

Customer Service Manager

Washington, DC
onsite
Temporary / Contract
35.15 - 40.7 USD / Hourly
We are looking for a Customer Service Manager to lead a high-quality support experience for a cosmetics organization in Washington, District of Columbia. This Long-term Contract position is ideal for someone who can oversee customer accounts, guide call center service operations, and keep scheduling and dispatch activities running smoothly. The role focuses on building strong service standards, resolving customer needs effectively, and ensuring day-to-day coordination across service channels. Responsibilities: • Direct daily customer service operations, ensuring timely and attentive support across call center interactions. • Manage customer account activity, including issue resolution, service follow-up, and ongoing relationship support. • Coordinate dispatch and scheduling workflows to align service requests with team availability and operational priorities. • Monitor service performance, address escalated concerns, and implement improvements that enhance the customer experience. • Partner with internal teams to maintain accurate information flow related to appointments, requests, and account updates. • Train and support customer service staff on service expectations, communication standards, and problem-solving practices.
2026-06-16T00:00:00Z

Sales Support Specialist

Rockville, MD
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are seeking a detail-oriented and proactive Sales Support Specialist to assist our sales team with daily operations, client communication, order processing, and administrative support. This role is ideal for someone who thrives in a fast-paced environment, has strong organizational skills, and is committed to delivering excellent customer service. Responsibilities<ul><li>Prepare sales reports, proposals, and presentations</li><li>Maintain CRM records and client data</li><li>Process orders and ensure documentation accuracy</li><li>Support client follow‑ups and internal coordination</li></ul>
2026-06-10T00:00:00Z

Sales Support Specialist

Hyattsville, MD
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are seeking a detail-oriented Sales Support Specialist to support our sales team with administrative coordination, customer communication, and order-related activities. The ideal candidate is organized, responsive, and able to manage multiple priorities in a fast-paced environment. Responsibilities<ul><li>Prepare sales reports, proposals, and presentations</li><li>Maintain CRM records and client data</li><li>Process orders and ensure documentation accuracy</li><li>Support client follow‑ups and internal coordination</li></ul>
2026-06-10T00:00:00Z

Sales Support Specialist

Silver Spring, MD
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are seeking a detail-oriented Sales Support Specialist to support our sales team with administrative coordination, customer communication, and order-related activities. The ideal candidate is organized, responsive, and able to manage multiple priorities in a fast-paced environment. Responsibilities<ul><li>Prepare sales reports, proposals, and presentations</li><li>Maintain CRM records and client data</li><li>Process orders and ensure documentation accuracy</li><li>Support client follow‑ups and internal coordination</li><li>Assist with reporting, data entry, and general sales administration. </li></ul>
2026-06-10T00:00:00Z

Sales Support Specialist

Gaithersburg, MD
onsite
Temporary / Contract
28 - 32 USD / Hourly
We are seeking a detail-oriented and proactive Sales Support Specialist to assist our sales team with daily operations, client communication, order processing, and administrative support. This role is ideal for someone who thrives in a fast-paced environment, has strong organizational skills, and is committed to delivering excellent customer service. This role supports sales operations through reporting, CRM management, and client coordination. Responsibilities<ul><li>Prepare sales reports, proposals, and presentations</li><li>Maintain CRM records and client data</li><li>Process orders and ensure documentation accuracy</li><li>Support client follow‑ups and internal coordination</li></ul>
2026-06-10T00:00:00Z

Sales Support Specialist

Bethesda, MD
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are seeking a detail-oriented Sales Support Specialist to support our sales team with administrative coordination, customer communication, and order-related activities. The ideal candidate is organized, responsive, and able to manage multiple priorities in a fast-paced environment Responsibilities<ul><li>Prepare sales reports, proposals, and presentations</li><li>Maintain CRM records and client data</li><li>Process orders and ensure documentation accuracy</li><li>Support client follow‑ups and internal coordination</li></ul>
2026-06-10T00:00:00Z

Temporary Customer Service Representative

Herndon, VA
onsite
Temporary / Contract
18 - 18 USD / Hourly
<ul><li>We are seeking a Temporary Customer Service Representative to support daily customer interactions and help ensure a positive client experience. This role is ideal for someone with strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. if you are looking for temporary onsite summer work with availability on various days this is the position for you. </li></ul>Responsibilities:<ul><li>Respond to customer inquiries by phone, email, and chat in a professional and timely manner.</li><li>Maintain accurate customer records and document interactions in internal systems. </li><li>Process orders, returns, account updates, and related service transactions. </li><li>Coordinate with internal teams to escalate and resolve more complex concerns.</li><li>Provide product, service, and policy information to customers. </li><li>Support general administrative tasks as needed.</li></ul>
2026-06-15T00:00:00Z

Digital Marketing Specialist

Washington, DC
remote
Temporary / Contract
31.6635 - 38 USD / Hourly
Our agency client is seeking a Digital Marketing Specialist to join a detail-oriented Services team on a contract basis. This role supports the execution of digital campaigns, audience engagement initiatives, and content programs by managing project coordination, refining messaging, and keeping teams aligned on priorities and deadlines. The ideal candidate is highly organized with hands-on experience in social media, digital content, and marketing performance tools.This role sits at the intersection of content creation, digital marketing, and project coordination, helping translate complex, mission-driven work into clear, engaging, and performance-driven content across email, web, social media, and events. The ideal candidate is a strong writer, detail-oriented, and comfortable working in a fast-paced, collaborative environment. Key Responsibilities<ul><li>Support planning and execution of marketing campaigns across multiple workstreams</li><li>Track timelines, deliverables, and action items while flagging risks as needed</li><li>Coordinate meetings, agendas, notes, and cross-functional communication</li><li>Create and adapt content for email, social media, web, blogs, and basic graphics</li><li>Repurpose long-form content into channel-ready assets (social posts, emails, web updates)</li><li>Support social media calendars and contribute ideas for short-form content and campaigns</li><li>Assist with light video editing and digital content formatting</li><li>Monitor digital trends and basic performance metrics to inform optimization</li><li>Support event content capture, including photos, video, and live updates</li><li>Provide day-to-day support across clients and internal teams, ensuring smooth execution of marketing initiatives </li></ul>
2026-05-18T00:00:00Z