We are looking for a skilled Cyber Security Specialist to join our team in Mentor, Ohio. In this role, you will play a crucial part in safeguarding our systems by monitoring and responding to security threats, developing proactive measures, and ensuring compliance with industry standards. If you have a passion for cybersecurity and a proven ability to manage tools and platforms effectively, we encourage you to apply.<br><br>Responsibilities:<br>• Monitor and analyze security events and incidents using Splunk and other tools, ensuring prompt responses to potential threats.<br>• Design and manage dashboards, alerts, and reports in Splunk to enhance threat detection and support compliance efforts.<br>• Oversee the KnowBe4 security awareness platform, including conducting phishing simulations and implementing training campaigns.<br>• Perform vulnerability assessments and collaborate on remediation strategies to address identified risks.<br>• Work closely with IT and business teams to establish and enforce security policies and best practices.<br>• Investigate security incidents, create detailed documentation, and provide actionable recommendations for improvement.
We are looking for a skilled Infrastructure Engineer to join our team in Lakewood, Ohio. This Contract-to-permanent position offers an excellent opportunity to work in the banking industry, focusing on savings and loans. The ideal candidate will bring expertise in systems engineering and infrastructure management while contributing to the design, maintenance, and optimization of IT systems.<br><br>Responsibilities:<br>• Monitor, maintain, and troubleshoot network infrastructure, servers, applications, and telecom systems to ensure optimal performance.<br>• Design, build, upgrade, and update IT systems to align with organizational needs and technological advancements.<br>• Collaborate with vendors to manage services and resolve technical issues effectively.<br>• Develop and implement multi-year technology roadmaps to enhance system capabilities and support business goals.<br>• Lead the selection and evaluation of IT processes and products to improve operational efficiency.<br>• Perform architecture updates and system integrations to ensure scalability and reliability.<br>• Manage IT projects, mentor team members, and provide guidance on infrastructure best practices.<br>• Ensure the security and integrity of data by implementing endpoint security measures and other protective strategies.<br>• Oversee Active Directory and Azure Active Directory configurations for seamless access management.<br>• Utilize Citrix, Microsoft Exchange, and Cisco networking technologies to support organizational IT needs.
<p>Enable business goals by working closely with personnel across the enterprise to capture requirements, research, evaluate, design, plan, implement, and support critical business software and services, and improve existing processes and infrastructure.</p><p>Maintain business availability by designing, implementing, and managing a monitor & alert system with automated processes/responses for key business systems.</p><p>Share information, mentor, and provide guidance to all technology related teams across the businesses.</p><p>Establish, document, and adhere to standards for systems design, testing, implementation, support, and security.</p><p>Document Standard Operating Procedures, Knowledge Base articles, and Fixing Guides to promote user and administrator self-service. Provide regular ticket updates to keep requestors and team members informed of progress and resolution know-how.</p><p>Drive scripting and automation to develop solutions for common problems.</p><p>Serve as the ultimate resource for resolution of sophisticated problems in a timely and proactive manner.</p><p>Work with the IT leadership team to identify skills gaps and evolve the IT function.</p><p>What you bring to the Team</p><p>Bachelor's Degree or equivalent experience in Information Technology (or related field).</p><p>7+ of demonstrated engineering ability to deliver new enterprise solutions from requirements gathering through implementation, documentation, and operational handoff. Demonstrated experience prioritizing and balancing workload for self and others</p><p>Over seven years of experience diagnosing and resolving IT issues with logical problem-solving and using industry standard methodologies.</p><p>5+ years of proven experience designing, managing, implementing, and supporting solutions on Microsoft Azure.</p><p>Experience managing sophisticated multi-forest / multi-tenant / multi-cloud environments.</p><p>Significant experience with Microsoft 365, specifically Entra ID (Azure Active Directory), Teams, SharePoint, Security and Compliance Center, Intune, and Defender for Endpoint. Also, significant experience with the Windows OS for Server and PCs.</p><p>Demonstrated experience with server services like DNS, DHCP, licensing, certificates, etc.</p><p>Demonstrated experience with designing and managing network infrastructure (including managed switches, routers, access points, VLANs, security, etc.), OT networking is a plus</p><p>Demonstrated experience performing all work using industry standard processes for security.</p><p>Experience with various Microsoft 365 integration and migration scenarios (e.g., on-premises to M365, M365 to M365, Google to M365, etc.), preferred.</p><p>Experience with ITIL processes, a plus</p><p>Experience with Fortinet network equipment, a plus.</p>
We are looking for an experienced Systems Administrator to join our team in Fairview Park, Ohio. In this role, you will manage and maintain critical IT infrastructure, ensuring smooth operation and robust security of systems. If you have a strong background in Microsoft technologies and a passion for problem-solving, this opportunity is ideal for you.<br><br>Responsibilities:<br>• Install, configure, and manage Microsoft Server 2025 to ensure efficient and secure operations.<br>• Maintain detailed and accurate documentation for network, server, and computer systems.<br>• Address and resolve daily service calls to support business operations effectively.<br>• Provide on-call support for urgent technical issues as needed.<br>• Travel approximately 15% of the time to support remote systems and teams.<br>• Collaborate on various projects and tasks as assigned to enhance IT functionality and security.
We are looking for a skilled SharePoint Administrator to join our team in Cleveland, Ohio. This Contract-to-Permanent position offers an opportunity to manage critical IT applications and support systems while driving innovation and efficiency. The role involves collaborating with various teams to ensure seamless application design, development, and ongoing maintenance.<br><br>Responsibilities:<br>• Oversee the design, development, and implementation of IT applications and ensure their ongoing support.<br>• Manage a team responsible for maintaining the City's administrative, financial systems, and web development.<br>• Collaborate with internal departments to establish policies and procedures for technical documentation, quality assurance, and staff training.<br>• Develop a comprehensive web presence strategy to enhance e-government capabilities across the organization.<br>• Coordinate with training teams to implement effective programs for PeopleSoft and other systems.<br>• Ensure applications run efficiently, error-free, and meet the needs of end-users.<br>• Lead interdisciplinary teams to deliver IT solutions on time, within budget, and aligned with organizational goals.<br>• Maintain a plan for continuous improvement of application development operations using state-of-the-art technologies.<br>• Engage with stakeholders to identify and implement effective IT solutions.<br>• Perform additional duties as required to support organizational goals.
<p>We are looking for a skilled Application Administrator to join our team in Greater Cleveland, Ohio. This role involves managing and supporting CargoWise One, ensuring seamless integration and functionality within logistics and supply chain operations. The ideal candidate will combine technical expertise with strong problem-solving abilities and excellent communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Administer and maintain the CargoWise One platform to ensure optimal performance and reliability.</p><p>• Collaborate with business stakeholders to identify and implement system improvements that enhance operational efficiency.</p><p>• Provide technical support and troubleshoot issues related to CargoWise One, APIs, and EDI integrations.</p><p>• Facilitate training sessions and create documentation to help team members effectively use CargoWise One.</p><p>• Support process automation initiatives within CargoWise One to streamline workflows.</p><p>• Manage Active Directory and other IT infrastructure components as needed.</p><p>• Work closely with cross-functional teams to align system functionalities with business objectives.</p><p>• Monitor and maintain database systems, ensuring data integrity and accessibility.</p><p>• Stay updated on industry trends and best practices to recommend innovative solutions.</p><p>• Participate in Agile (Scrum) methodologies to deliver high-quality solutions in a timely manner.</p>
