We are looking for a dedicated and organized Office Assistant to join our team in Youngstown, Ohio. In this long-term contract position, you will play a vital role in supporting the daily operations of a financial institution by managing document scanning, filing, and other essential clerical tasks. This is an onsite role that requires attention to detail and a commitment to maintaining confidentiality while handling sensitive information.<br><br>Responsibilities:<br>• Scan and convert paper documents into electronic format following established procedures.<br>• Operate office equipment, including Xerox machines, to complete scanning and copying tasks efficiently.<br>• Ensure the accurate organization and filing of digital records for easy access and retrieval.<br>• Maintain confidentiality while handling sensitive financial and client information.<br>• Assist with answering incoming calls and directing them appropriately.<br>• Perform general clerical duties, such as sorting mail and managing office supplies.<br>• Collaborate with team members to ensure smooth daily operations.<br>• Address any equipment issues and coordinate maintenance when necessary.<br>• Maintain a clean and organized workspace to support efficient operations.
We are looking for a detail-oriented Administrative Assistant to join our team in Cleveland, Ohio. This Contract to permanent position requires someone who thrives in a fast-paced environment, excels at managing schedules, and communicates effectively with upper management. The ideal candidate will bring strong organizational skills and professionalism to ensure the smooth operation of daily administrative tasks.<br><br>Responsibilities:<br>• Coordinate and manage calendars, including scheduling meetings with internal teams and external partners.<br>• Organize virtual meetings, share screens, and utilize platforms such as Microsoft Teams.<br>• Prepare detailed meeting minutes, document tasks, and follow up to ensure deadlines are met.<br>• Collaborate with executive directors to maintain accountability for assigned tasks and projects.<br>• Provide general clerical support, ensuring timely and accurate completion of administrative duties.<br>• Monitor and prioritize incoming requests, maintaining an organized workflow.<br>• Assist in problem-solving and troubleshooting administrative issues as they arise.<br>• Communicate professionally and effectively with upper management and other stakeholders.<br>• Maintain a high level of attention to detail in all tasks.<br>• Adapt to a dynamic office environment while ensuring consistent productivity.
We are looking for a dedicated and detail-oriented Accounting Clerk to join the team on a contract basis in Youngstown, Ohio. This part-time position offers an opportunity to support a local government office in managing tax collections and performing essential accounting tasks. If you thrive in an environment that values attention to detail and excel at handling financial transactions and customer interactions, we encourage you to apply.<br><br>Responsibilities:<br>• Process and record payments related to tax collections, ensuring accuracy and compliance with government regulations.<br>• Manage customer payments through multiple methods, including cash, checks, and credit/debit transactions.<br>• Collaborate with team members to address customer inquiries and ensure smooth operations.<br>• Perform accurate data entry for financial records and maintain organized documentation.<br>• Assist with accounts payable and accounts receivable tasks as needed.<br>• Utilize QuickBooks and other accounting software to manage invoices and financial reports.<br>• Ensure confidentiality and security of sensitive financial information.<br>• Provide exceptional customer service by addressing questions and concerns promptly.<br>• Support general office functions, including filing, organizing, and maintaining records.
We are looking for an Administrative Assistant to join our team in Cleveland, Ohio. This is a Contract to permanent position offering an exciting opportunity to support upper management in a dynamic and fast-paced office environment. The ideal candidate will excel at managing schedules, maintaining organization, and ensuring tasks are completed efficiently.<br><br>Responsibilities:<br>• Coordinate and schedule meetings with internal departments and external stakeholders regularly.<br>• Manage calendars extensively, including organizing virtual meetings, screen sharing, and utilizing tools like Teams.<br>• Record detailed meeting minutes and create actionable tasks based on discussions.<br>• Monitor and follow up on assigned tasks to ensure timely completion.<br>• Collaborate with executive team members to support their daily operational needs.<br>• Maintain a detail-oriented and organized approach to clerical and administrative duties.<br>• Solve problems proactively and provide solutions to streamline office operations.<br>• Communicate effectively and respectfully with upper management and team members.<br>• Assist in maintaining office documentation and digital records.
<p>Our team is seeking an organized and detail-oriented Administrative Assistant for a contract role in Cuyahoga Falls, Ohio. The ideal candidate will deliver critical support to ensure smooth daily office operations and outstanding customer service. This position calls for strong communication skills, proven administrative capabilities, and proficiency with Microsoft tools.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors and clients, providing a welcoming atmosphere and high-quality service.</li><li>Manage incoming calls, route inquiries appropriately, and maintain professional phone etiquette.</li><li>Organize, scan, and file both physical and electronic documents, supporting efficient record-keeping and retrieval.</li><li>Handle copying and distribution of materials as needed to facilitate office operations.</li><li>Conduct accurate data entry and assist with maintaining company databases.</li><li>Collaborate with colleagues to support various administrative needs and contribute to team success.</li><li>Maintain an orderly and professional workspace that promotes productivity.</li><li>Monitor office supply levels and coordinate replenishment and purchasing when required.</li><li>Utilize Microsoft Office applications (Word, Excel, Outlook, etc.) to complete tasks and manage documentation effectively.</li></ul>
Administrative Assistant / Front Desk Job Description <br> Our team is seeking an Administrative Assistant / Front Desk detail oriented who will create a positive first impression and support essential office operations. This role is responsible for managing incoming packages and distributing them, greeting and assisting guests with the sign-in process, answering and directing incoming calls, and delivering exceptional customer service. Additional duties may be assigned as needed to support the office and leadership team. Key Responsibilities: Manage and distribute incoming packages and mail throughout the office. Greet guests in a courteous, detail oriented manner and assist with the sign-in sheet. Answer and route incoming telephone calls promptly and accurately. Serve as the first point of contact for visitors, maintaining a welcoming and organized front desk environment. Maintain office records, documentation, and other administrative files as requested. Support various administrative tasks as assigned by supervisor or outlined in the extended job description. Required Skills & Software: Proficiency in Microsoft Outlook, Excel, and Word. Excellent communication and interpersonal skills. Strong organizational abilities and attention to detail. Ability to prioritize and manage multiple responsibilities in a fast-paced environment.
<p>We are looking for an organized and detail-oriented Accounting Clerk to join our clients team in Stow, Ohio. In this role, you will handle key financial tasks such as managing accounts payable and receivable, processing invoices, and maintaining accurate records. </p><p><br></p><p>Responsibilities:</p><p>• Process and manage accounts payable transactions, ensuring accuracy and timeliness.</p><p>• Maintain and reconcile accounts receivable records, including customer payments and outstanding balances.</p><p>• Utilize QuickBooks to record and track financial data effectively.</p><p>• Perform precise data entry to update and maintain accounting records.</p><p>• Review and process invoices, ensuring compliance with company policies and procedures.</p><p>• Communicate with vendors and clients to resolve payment discrepancies.</p><p>• Assist with general administrative tasks related to the accounting department.</p><p>• Collaborate with team members to streamline accounting processes and improve efficiency.</p>
We are looking for a detail-oriented Administrative Assistant to join our team in Independence, Ohio. This position will provide critical support to multiple team members, with opportunities for growth into a more senior role. The ideal candidate will demonstrate strong organizational skills, the ability to manage multiple tasks, and proficiency in essential software tools.<br><br>Responsibilities:<br>• Assist a team of four by managing administrative tasks and ensuring smooth daily operations.<br>• Prepare and edit reports, letters, and other written communications with precision.<br>• Collaborate with various departments to provide support as needed.<br>• Coordinate updates for memberships, including sending letters to families regarding changes.<br>• Conduct audits and reviews of correspondence to ensure accuracy and compliance.<br>• Handle contractual language and documentation; a background in paralegal work is a plus.<br>• Utilize Adobe software extensively for document creation and editing.<br>• Support the National President in an expanded capacity as the role evolves.<br>• Explore AI tools and integrate them into administrative processes to improve efficiency.
<p>We are seeking a detail-oriented and reliable Accounting Clerk for a contract position at our office in Stow, Ohio. This role is an excellent opportunity for a professional with strong experience in accounts payable and accounts receivable who excels in a dynamic and collaborative environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage day-to-day accounts payable and accounts receivable processes, including billing, invoicing, and collections activities.</li><li>Accurately code payables and process timely entry of invoices into accounting systems.</li><li>Execute payment processing and comprehensive data entry to support financial operations.</li><li>Utilize QuickBooks to track, record, and reconcile financial transactions.</li><li>Assist with general ledger coding while ensuring compliance with company accounting standards.</li><li>Provide backup coverage for all aspects of the accounts payable function as needed.</li><li>Efficiently and accurately handle high-volume financial transactions.</li><li>Work collaboratively in a small team environment (5-6 team members) to ensure smooth workflow and cross-functional support.</li><li>Maintain professionalism, confidentiality, and exceptional attention to detail in all financial operations.</li></ul>
<p>We are looking for a detail-oriented Payroll Clerk to join our team in Youngstown, Ohio. In this Contract to permanent position, you will play a vital role in managing payroll processes and ensuring employees are compensated accurately and on time. The ideal candidate will have strong organizational skills and experience with payroll systems and accounting functions.</p><p><br></p><p>Responsibilities:</p><p>• Process employee payroll accurately and on schedule, ensuring compliance with company policies and legal regulations.</p><p>• Utilize payroll software such as Paycom, ADP and Dayforce to manage payroll tasks efficiently.</p><p>• Maintain and update employee records related to compensation, benefits, and deductions.</p><p>• Collaborate with the accounting team to reconcile payroll accounts and ensure accurate financial reporting.</p><p>• Assist in auditing payroll data to identify and resolve discrepancies.</p><p>• Handle accounts payable tasks and ensure timely payments to vendors.</p><p>• Support benefit administration processes, including enrollment and updates.</p><p>• Generate reports on payroll activities and provide insights to management.</p><p>• Stay current on payroll regulations and best practices to adapt processes as needed.</p>
<p>We are looking for a detail-oriented Accounting Clerk to join our client's team in Orrville, Ohio. The ideal candidate will have a strong accounting experience, excellent organizational skills, and the ability to identify areas for improvement. This position offers full time benefits (medical/dental/vision/401k/PTO & More).</p><p><br></p><p>Responsibilities:</p><p>• Review accounts payable and receivable transactions, resolving inquiries and discrepancies.</p><p>• Reconcile bank statements, ensuring transaction accuracy and resolving any issues.</p><p>• Investigate and implement opportunities to improve processes, reporting, and analysis.</p><p>• Maintain accurate records through efficient data entry and invoice processing.</p><p>• Collaborate with other departments to ensure compliance with financial policies and procedures.</p><p>• Prepare and present financial reports to support decision-making processes.</p><p>• Assist in audits by providing necessary documentation and information.</p><p>• Support the accounting team in various administrative and operational tasks.</p>
<p>We are looking for a detail-oriented Accounting Clerk to join our clients team in Broadview Heights, Ohio. In this role, you will manage a variety of accounting tasks, including handling both accounts payable and receivable. </p><p><br></p><p>Responsibilities:</p><p>• Process and manage full-cycle accounts payable and accounts receivable transactions.</p><p>• Interact with manufacturers to maintain strong relationships and address any financial inquiries.</p><p>• Oversee day-to-day accounting tasks to ensure accuracy and compliance with company standards.</p><p>• Contribute to month-end and year-end closing activities, including preparing necessary reports.</p><p>• Perform data entry and invoice processing with a high level of precision and attention to detail.</p><p>• Act as a utility player by stepping into various accounting functions as needed to support the team.</p>
We are looking for a reliable and detail-oriented Administrative Assistant to join a government office in Youngstown, Ohio. This long-term contract position offers an excellent opportunity to contribute to a dedicated team while developing valuable skills in an administrative setting. The role requires onsite work and involves regular weekday hours.<br><br>Responsibilities:<br>• Prepare and edit detailed reports and documents with precision and attention to formatting.<br>• Provide courteous and efficient customer service to both visitors and phone callers.<br>• Perform a variety of administrative tasks, including filing, organizing, and scheduling.<br>• Manage data entry tasks to ensure information is accurate and up to date.<br>• Assist with receptionist duties, such as greeting guests and handling inquiries.<br>• Support office operations by coordinating communication and documentation.<br>• Handle confidential information with discretion and integrity.<br>• Collaborate with team members to complete assigned projects in a timely manner.<br>• Maintain office supplies inventory and ensure workspaces are well-organized.<br>• Generate correspondence and presentations using Microsoft Office tools as needed.
<p>We are looking for dedicated and detail-oriented individuals to join our team in Brecksville, Ohio as Data Entry Clerks. This is a 6-month contract position, offering the opportunity to work with both physical and digital documents to ensure accurate data processing. If you thrive in a fast-paced environment and have excellent typing and organizational skills, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Accurately input alpha-numeric data from physical and digital documents into proprietary systems.</p><p>• Maintain a high level of attention to detail to ensure data integrity and accuracy.</p><p>• Open and sort incoming mail efficiently, preparing documents for processing.</p><p>• Adhere to daily workflow schedules and complete tasks within assigned deadlines.</p><p>• Collaborate with team members to address and resolve data discrepancies.</p><p>• Follow established procedures and guidelines for handling sensitive information.</p><p>• Meet productivity targets, including maintaining a specific keystroke per hour rate with accuracy.</p><p>• Participate in occasional overtime to accommodate increased workflow demands.</p><p>• Ensure compliance with organizational standards and practices.</p><p>• Regularly review and verify entered data for completeness and accuracy.</p>
<p>We are looking for a detail-oriented Administrative Assistant to join our team in Oakwood Village, Ohio. This is an onsite position with working hours from 8:00 AM to 5:00 PM, Monday through Friday. As a Contract to permanent placement opportunity, this role offers the potential for long-term growth within the company while contributing to essential administrative and HR functions.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain employee files and ensure accurate record-keeping.</p><p>• Screen potential new team members and assist in onboarding processes.</p><p>• Support office administrative tasks such as scheduling meetings and maintaining organized workspaces.</p><p>• Utilize Microsoft Office tools to create and update Excel spreadsheets and other documents.</p><p>• Provide assistance with HR-related tasks as needed.</p><p>• Answer inbound calls and professionally address inquiries or redirect them to the appropriate departments.</p><p>• Perform data entry with a high level of accuracy and attention to detail.</p><p>• Prepare reports and documentation as required by management.</p><p>• Coordinate with internal teams to ensure smooth office operation </p>
<p>Looking to expand your accounting and Accounts Receivable career? We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Valley View, Ohio. In this role, you will play a vital part in managing financial transactions, ensuring accurate records, and maintaining efficient billing processes. This position offers an opportunity to contribute to the overall financial health of the organization through precise and timely work.</p><p><br></p><p>This is a direct hire position with standard Monday-Friday from 8:00 AM-5:00 PM in office hours. They do need someone who has previous AR experience and can work together in a team! Apply TODAY if this is a position that you are interested in. </p><p><br></p><p>Responsibilities:</p><p>• Record and scan checks to the bank to ensure accurate cash flow tracking.</p><p>• Process and document company payments with precision and efficiency.</p><p>• Manage accounts receivable aging to maintain accurate financial records.</p><p>• Prepare and issue invoices to customers in a timely manner.</p><p>• Generate and review open orders to support business operations.</p><p>• Compile tax exemption reports and ensure compliance with regulations.</p><p>• Perform credit analyses to assess financial risk and opportunities.</p><p>• Provide backup support for accounts payable functions as needed.</p><p>• Create and post journal entries to maintain accurate accounting records.</p><p>• Oversee invoicing processes to ensure accuracy and prompt delivery.</p><p><br></p><p>They do offer a full benefits package: medical/dental/vision, 401K match, generous PTO, paid holidays, bonus eligibility, and a wonderful culture. This company truly is a wonderful place to work! </p>
We are looking for a detail-oriented Accounting Clerk to join our team in Middlefield NT, Ohio. This Contract to permanent position offers the opportunity to contribute to essential financial operations while working onsite in a dynamic and growing environment. The role is ideal for candidates with strong organizational skills and a commitment to accuracy.<br><br>Responsibilities:<br>• Process and organize financial transactions with precision and attention to detail.<br>• Match vendor invoices to purchase orders to ensure accuracy and proper documentation.<br>• Manage customer credit card charges and verify correct processing.<br>• Enter vendor invoices into the system and assist in generating accounts payable reports.<br>• Support the Purchasing VP with various administrative tasks and financial data.<br>• Collaborate with the Controller to post inventory and sales batches accurately.<br>• Maintain organized records by filing all paid vendor invoices systematically.<br>• Prepare bank deposit slips and record customer cash receipts efficiently.<br>• Assist in the transition to D365 systems and ensure data integrity during the process.
We are looking for a detail-oriented Accounting Clerk to join our team on a contract basis in Elyria, Ohio. In this role, you will handle various accounting tasks, including managing payables, receivables, and billing through QuickBooks. This onsite position offers the opportunity to contribute to a dynamic environment while leveraging your expertise in accounting processes.<br><br>Responsibilities:<br>• Enter and process billing data accurately using QuickBooks software.<br>• Manage accounts payable and accounts receivable to ensure timely processing.<br>• Handle a small volume of collections activities as needed.<br>• Maintain organized records of transactions and financial data.<br>• Assist in reconciling accounts and resolving discrepancies.<br>• Collaborate with team members to support financial operations.<br>• Prepare reports and summaries related to invoicing and payments.<br>• Ensure compliance with accounting standards and practices.<br>• Provide support in other administrative accounting tasks as required.
We are looking for an experienced Accounts Payable Clerk to join our team on a contract basis in Burton, Ohio. This role involves managing vendor billing processes with precision, ensuring timely and accurate invoice handling. The position is 100% remote and offers an excellent opportunity for individuals with a strong background in high-volume AP operations.<br><br>Responsibilities:<br>• Process vendor invoices efficiently and accurately, ensuring compliance with company standards.<br>• Reconcile monthly vendor statements to identify and resolve discrepancies.<br>• Utilize online systems for invoice processing, maintaining organized and detailed records.<br>• Address vendor inquiries and provide timely resolutions to billing issues.<br>• Conduct check runs and verify payment details to ensure accuracy.<br>• Perform coding of invoices and ensure all entries are properly documented.<br>• Maintain familiarity with AP software systems, including Infor SXe, to support seamless operations.<br>• Apply 3-way match procedures to validate invoices against purchase orders and receipts.<br>• Collaborate with team members to improve workflows and enhance efficiency.
<p>We are seeking an experienced Accounts Payable Clerk to join our team in Canton, Ohio. This is a fully onsite, contract-to-permanent opportunity for a detail-oriented professional eager to thrive in a fast-paced environment. The ideal candidate will demonstrate strong organizational abilities and a commitment to accuracy in all financial processes.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Process a high volume of accounts payable invoices with accuracy, ensuring compliance with established policies and procedures.</li><li>Maintain positive relationships with vendors by handling inquiries and resolving discrepancies in a timely manner.</li><li>Complete weekly check runs and verify payment accuracy, ensuring timely disbursement.</li><li>Match invoices to purchase orders and receipts, utilizing a two-step matching process to validate transactions.</li><li>Work across multiple accounting systems, such as Tay BM and QAD, to support both manual and automated AP workflows.</li><li>Organize, analyze, and report data using Excel; demonstrate intermediate to advanced Excel skills.</li><li>Code and process invoices in accordance with company policies to ensure proper recordkeeping and compliance.</li><li>Collaborate with team members to identify opportunities for process improvements and increased efficiency.</li><li>Provide responsive customer service to both external vendors and internal stakeholders.</li><li>Maintain documentation and records in an organized and readily accessible manner to support audit and reporting requirements.</li></ul><p><br></p>
We are looking for a detail-oriented Billing Clerk to join our team in Cleveland, Ohio. The ideal candidate will be responsible for managing billing operations, ensuring accuracy in financial transactions, and delivering excellent customer service. This role requires strong organizational skills and proficiency in computerized billing systems.<br><br>Responsibilities:<br>• Generate and process accurate billing statements for clients and customers.<br>• Manage billing collections and follow up on outstanding payments.<br>• Review and verify billing information to ensure accuracy and compliance.<br>• Maintain and update records within computerized billing systems.<br>• Collaborate with other departments to resolve billing discrepancies.<br>• Provide support to customers by addressing billing inquiries and concerns.<br>• Prepare and submit reports related to billing activities.<br>• Ensure timely and efficient handling of billing functions.<br>• Implement best practices to improve billing procedures and reduce errors.
We are looking for a detail-oriented Accounts Payable Clerk to join our team in Cleveland, Ohio. In this role, you will play a pivotal part in managing invoice processes and ensuring accurate financial transactions. The ideal candidate has a strong background in accounts payable and thrives in a fast-paced environment.<br><br>Responsibilities:<br>• Process and verify invoices to ensure accuracy and proper coding.<br>• Manage check runs and ensure timely payments to vendors.<br>• Review and analyze invoice discrepancies, addressing issues as needed.<br>• Maintain organized records of all accounts payable transactions.<br>• Collaborate with vendors and internal teams to resolve payment inquiries.<br>• Ensure compliance with company policies and procedures in all financial activities.<br>• Assist in month-end closing processes related to accounts payable.<br>• Audit financial records to ensure accuracy and prevent errors.<br>• Support continuous improvement initiatives within the accounts payable function.
<p><strong>Office Administrator (HVAC/Plumbing/Construction)</strong></p><p><strong>Position Overview:</strong></p><p>We are seeking an experienced and self-driven Office Administrator to oversee day-to-day administrative operations in a fast-paced HVAC, plumbing, or construction office. This is a standalone position; the successful candidate will serve as the primary administrative resource and must demonstrate the ability to work independently, prioritize tasks, and maintain a high level of professionalism.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage all administrative functions within the office, including scheduling, correspondence, document control, and file maintenance</li><li>Process invoices, billing, and assist with payroll duties; accuracy and attention to detail are essential</li><li>Provide exceptional customer service to clients, vendors, and internal staff in person, via phone, and by email</li><li>Prepare estimates, proposals, and other documents relevant to HVAC/plumbing/construction projects</li><li>Track project timelines, maintain logs, and coordinate with field staff for job status updates</li><li>Maintain records related to compliance, certifications, and insurance</li><li>Efficiently utilize Microsoft Excel for reports, project tracking, and administrative support tasks</li><li>Identify opportunities to improve office processes and implement best practices to support business objectives</li></ul>
<p><strong>Employment Type:</strong> Direct Hire, Permanent</p><p><br></p><p><strong>About the Role:</strong></p><p>Our client, a well-established bank in Cleveland, is seeking a Bookkeeper with both bank teller and bookkeeping experience for a permanent, direct hire opportunity. This role is ideal for someone looking for a consistent schedule, who thrives in a detailed, transaction-focused environment.</p><p><br></p><p><strong>Schedule:</strong></p><ul><li>Tuesday: 9:00 AM – 3:00 PM</li><li>Wednesday: 9:00 AM – 1:00 PM</li><li>Thursday: 9:00 AM – 3:00 PM</li><li>Friday: 9:00 AM – 5:00 PM</li><li>Saturday: 9:00 AM – 12:00 PM</li></ul><p>This is an in office position. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage Accounts Payable and Accounts Receivable processes</li><li>Oversee and record daily transactions</li><li>Submit and manage payroll accounts, working closely with the President</li><li>Reconcile payroll accounts to ensure accuracy</li><li>Process recurring monthly bookkeeping and banking activities</li><li>Monitor and track investment deadlines and related transactions</li><li>Ensure compliance with relevant banking and accounting standards</li><li>Assist with general bookkeeping duties as needed</li></ul><p><strong>Qualifications:</strong></p><ul><li>Previous experience as a bank teller and bookkeeper (combined background is preferred)</li><li>Strong understanding of accounts payable/receivable and payroll processes</li><li>Detail-oriented with excellent organizational skills</li><li>Ability to work independently and handle recurring monthly functions</li><li>Experience with accounting software and Excel</li><li>Trustworthy, reliable, and discreet with confidential financial information</li></ul><p><strong>Why Join:</strong></p><ul><li>Enjoy a predictable, part-time schedule</li><li>Direct hire/permanent position in a reputable banking environment</li><li>Opportunities to make a meaningful impact on core bank operations</li></ul><p><br></p>
We are looking for a detail-oriented and approachable Receptionist to join our team in Youngstown, Ohio. This role is essential for ensuring exceptional customer service and efficient administrative support within our non-profit organization. As a long-term contract position, you will play a critical role in assisting customers, managing documentation, and maintaining confidentiality in all interactions.<br><br>Responsibilities:<br>• Welcome and assist walk-in and scheduled customers, delivering outstanding customer service.<br>• Conduct interviews with clients to gather household information and verify required documentation.<br>• Review, copy, and manage customer-provided documents to ensure accuracy and completeness.<br>• Support clients by printing missing or previously submitted documents as needed.<br>• Acquire and demonstrate comprehensive knowledge of available programs to effectively assist customers.<br>• Organize and maintain files, ensuring incomplete applications are handled promptly and securely stored at the end of each workday.<br>• Access and retrieve utility bills from online portals to support customer documentation.<br>• Uphold strict confidentiality regarding customer information and records.<br>• Attend training sessions to enhance program knowledge and stay updated on organizational processes.<br>• Follow instructions and directives provided by departmental supervisors and complete additional assigned duties.
