We are looking for a dedicated Service Technician to join our team in Akron, Ohio. In this role, you will specialize in installing, maintaining, and troubleshooting video surveillance systems, alarms, access control systems, and other low-voltage technologies. Your work will contribute directly to ensuring the safety and security of our clients' properties.<br><br>Responsibilities:<br>• Install, maintain, and repair video surveillance systems, burglar alarms, fire alarms, and access control systems.<br>• Diagnose and resolve technical issues related to low-voltage wiring and security systems.<br>• Perform routine inspections and preventative maintenance to ensure optimal system performance.<br>• Collaborate with clients to understand their security needs and deliver tailored solutions.<br>• Adhere to industry standards and client specifications during all installations.<br>• Document all work performed, including system configurations and maintenance activities.<br>• Provide both on-site and remote technical support to address system concerns.<br>• Work closely with team members to ensure the successful completion of projects.
<p>We are looking for a skilled and proactive Help Desk Technician to join our team in Greater Cleveland, Ohio. In this role, you will be responsible for ensuring the optimal performance of computer systems and providing technical support to end-users. This opportunity is ideal for individuals with a strong background in troubleshooting and IT systems maintenance.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and maintain the integrity of operating systems and various computer systems to ensure seamless functionality.</p><p>• Perform routine maintenance tasks such as system backups, recovery procedures, and file management to optimize system performance.</p><p>• Install, test, and upgrade system software and hardware components to meet organizational needs.</p><p>• Configure software settings and resolve technical issues to enhance user experience.</p><p>• Create and maintain detailed documentation for IT infrastructure and troubleshooting processes.</p><p>• Diagnose and resolve computer errors, providing timely technical support to end-users.</p><p>• Troubleshoot and resolve issues related to software, hardware, and basic network configurations.</p><p>• Train users on the setup and operation of new technologies to maximize efficiency.</p><p>• Install, configure, and upgrade PC software, operating systems, and related tools.</p><p>• Utilize specialized help desk software to remotely access user systems and address complex technical issues.</p>
<p>We are looking for a skilled Access Control Technician to join our team in Greater Cleveland, Ohio. In this role, you will be responsible for installing, maintaining, and troubleshooting advanced security systems, including video surveillance and access control solutions. The ideal candidate will have a strong background in network cabling and low voltage systems, along with a commitment to delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Travel to customer sites to install and configure video, security, and access control systems, including solutions from manufacturers such as Verkada, Hanwha, and Honeywell.</p><p>• Perform routine maintenance, diagnose issues, and repair access control components like electric strikes, mag locks, card readers, sensors, and control boards.</p><p>• Interpret technical documents such as blueprints, schematics, and manuals to ensure accurate equipment installation.</p><p>• Ensure compliance with local codes and regulations related to access control and fire safety during installations.</p><p>• Collaborate with customers to assess their security needs and recommend appropriate solutions.</p><p>• Maintain detailed documentation of installations, repairs, and maintenance activities, adhering to company policies and customer requirements.</p><p>• Work with network cabling, fiber-optic systems, and low voltage equipment to support security infrastructure.</p><p>• Provide technical support and guidance to customers, ensuring their systems are fully operational and optimized.</p><p>• Stay updated on industry trends and advancements in security technology to continuously improve service offerings.</p>