We are looking for an Account Manager to support office operations and customer account activities for a utilities and infrastructure client in Youngstown, Ohio. This contract-to-permanent position is ideal for someone who combines strong administrative skills with experience handling receivables, documentation, and day-to-day coordination across teams. The role offers the opportunity to contribute to a fast-paced environment by keeping records accurate, supporting internal workflows, and maintaining clear, attentive communication with customers and business partners.<br><br>Responsibilities:<br>• Manage incoming account-related documentation and support accounts receivable activities to help maintain timely and accurate payment tracking.<br>• Prepare, enter, and follow up on work orders while ensuring information is complete and aligned with operational needs.<br>• Provide broad administrative assistance to the office, including record maintenance, data updates, and general coordination tasks.<br>• Partner with the estimator and other internal team members to help keep daily assignments organized and moving forward efficiently.<br>• Maintain accurate customer, vendor, and job-related information within company systems and office records.<br>• Respond to inquiries from customers, vendors, and internal staff with clear and courteous communication.<br>• Support relationship management efforts by helping ensure a responsive experience for business clients and stakeholders.
<p>We are looking for an Account Manager to support order administration and customer-focused account coordination in our Akron, Ohio location. This role centers on retrieving vendor orders from multiple online portals, entering accurate data, and keeping documentation organized in a fast-moving environment. The position works closely with major retail accounts and helps ensure issues are resolved quickly while daily priorities remain on track.</p><p><br></p><p>Responsibilities:</p><p>• Access vendor systems to retrieve incoming orders and confirm they are captured accurately and on time.</p><p>• Enter order details, tickets, packing slips, and related paperwork into internal records with a high level of accuracy.</p><p>• Coordinate with customer and vendor contacts to address order questions, discrepancies, and service concerns through completion.</p><p>• Maintain organized documentation of transactions, communications, and service actions to support efficient follow-up.</p><p>• Support account activity for high-volume retail partners </p><p>• Help strengthen service processes by identifying workflow improvements and contributing to consistent operating practices.</p><p>• Manage competing priorities in a fast-paced setting, especially during heavier workloads at the beginning of the week.</p><p>• Use available resources effectively to keep work flowing smoothly and meet quality and productivity expectations.</p>