<p>The Healthcare Business Analyst – Pharmacy API Integrations is responsible for managing and improving API integrations between the organization and external pharmacy partners. This role serves as a key point of contact for API-related initiatives, ensuring integrations are well-documented, reliable, secure, and designed to support efficient pharmacy operations and a positive customer experience.</p><p><br></p><p>The individual will collaborate with external partners and internal teams across software engineering, quality assurance, project management, and operations to define requirements, resolve integration challenges, and deliver effective technical solutions. A major focus will be monitoring operational KPIs and identifying opportunities to improve performance, including faster prescription fulfillment, fewer escalations, and reduced manual intervention.</p><p><br></p><p>The ideal candidate combines strong technical and analytical skills with excellent communication, customer service, and project ownership capabilities.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee pharmacy API integrations and continuously improve the experience for internal users, external pharmacy partners, and software implementation teams.</li><li>Consult with external customers and technology partners to provide guidance on API integration requirements, implementation, and best practices.</li><li>Maintain accurate, comprehensive, and up-to-date API documentation for external partners and internal stakeholders.</li><li>Collaborate with business analysts, project managers, software engineers, QA, and operations teams to define integration designs, data requirements, and workflows.</li><li>Translate business needs into clear technical requirements and develop integration solutions that support customer and operational objectives.</li><li>Investigate and troubleshoot integration issues, identify system gaps, and recommend solutions to improve reliability and performance.</li><li>Evaluate proposed solutions for technical and operational feasibility, ensuring they meet business requirements.</li><li>Monitor integration performance and operational KPIs, identifying opportunities to improve prescription fulfillment speed, reduce escalations, and minimize manual processes.</li><li>Apply a strong understanding of software development principles and API technologies to connect systems across organizations.</li><li>Stay current with emerging API technologies, industry standards, and integration best practices.</li><li>Maintain technical knowledge through ongoing professional development, industry research, and participation in relevant professional networks.</li><li>Follow established security, privacy, and administrative safeguards when performing job responsibilities.</li><li>Ensure compliance with HIPAA requirements and applicable healthcare data protection standards.</li></ul><p><strong>Performance Expectations</strong></p><p>Success in this role will be measured by the quality and accuracy of API documentation, effectiveness and reliability of integration solutions, and timely communication with external partners, vendors, business users, and internal IT teams. Additional performance measures include code resiliency, defect rates, integration stability, and improvements in operational efficiency.</p>
We are looking for a Project Coordinator to support the successful execution of projects from initial intake through final completion in Minneapolis, Minnesota. This role works closely with the Project Manager to keep assignments organized, maintain accurate project information, and ensure timely communication across teams and clients. The ideal candidate is highly detail-oriented, comfortable managing multiple priorities, and committed to delivering accurate, high-quality work in a fast-paced environment.<br><br>Responsibilities:<br>• Partner with the Project Manager to coordinate project activities from kickoff through completion, helping keep timelines, deliverables, and documentation on track.<br>• Gather project details, assist with estimate requests, and share pricing or scope information with the Project Manager for review and follow-up.<br>• Monitor project progress against approved estimates and flag discrepancies so adjustments can be addressed promptly.<br>• Create and maintain job tickets for print-related work when needed, ensuring production requirements are documented correctly.<br>• Communicate project updates, change requests, and emerging issues to the Project Manager while keeping records and system information current.<br>• Maintain complete and accurate project files, including status updates, specifications, approvals, and related correspondence.<br>• Review proofs for color, content accuracy, registration, and part number correctness before submitting them for internal or client approval.<br>• Coordinate press checks with customers and internal stakeholders when required to support quality standards and project expectations.<br>• Contribute to a collaborative, safety-conscious work environment by following workplace policies and supporting team-wide operational standards.
We are looking for a Project Manager/Sr. Consultant to support a pharmaceutical client in Warren, New Jersey on a contract position. This role will lead configuration and delivery efforts for engagement management and transparency reporting processes, partnering with business, compliance, finance, and technical teams to align system capabilities with operational needs. The ideal candidate brings hands-on experience with MediSpend solutions and can guide implementation activities from requirements through testing, user readiness, and deployment.<br><br>Responsibilities:<br>• Lead workshops with business and compliance stakeholders to define operational needs and convert them into effective system configurations for healthcare practitioner and healthcare organization engagement processes.<br>• Build and refine workflow components such as assessments, qualification steps, approvals, documentation controls, and contract routing to support compliant engagement execution.<br>• Establish payment-related processes by coordinating request flows, approval paths, and connections with finance and accounts payable teams.<br>• Configure rules for spend categorization, validation logic, exception handling, and reporting outputs to support aggregate spend and transparency obligations.<br>• Create and maintain data mappings across source systems, ensuring engagement and payment information is accurately transferred, reconciled, and aligned with master data.<br>• Investigate workflow and transaction issues, resolve data discrepancies, and partner with cross-functional teams to correct incomplete, duplicate, or inaccurate records.<br>• Oversee testing activities by developing scenarios, supporting user acceptance efforts, documenting defects, and confirming resolutions before release.<br>• Prepare training materials, user guidance, and operational documentation while providing go-live assistance and post-launch stabilization support.<br>• Manage implementation work using structured project management practices, tracking deliverables, priorities, risks, and progress through tools such as Jira.<br>• Support data migration and integration troubleshooting as part of the overall deployment and configuration effort.
<p><em>The salary range for this position is $100,000 - $110,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><strong><u>RESPONSIBILITIES </u></strong></p><p>• Research and document complex accounting issues under U.S. GAAP and prepare technical accounting memos for management and auditors.</p><p>• Actively utilize agentic AI tools – including Claude (Anthropic), Microsoft Copilot, ChatGPT or OpenAI Codex to automate recurring accounting tasks, accelerate research, and generate technical accounting memos or policies.</p><p>• Lead/participate in assigned special projects within technical accounting (i.e., goodwill impairment analysis, leases, acquisitions, divestitures, joint ventures, share-based compensation and debt transactions).</p><p>• Assist with development and maintenance of critical global accounting policies and help define ongoing processes for technical accounting research and global policy setting.</p><p>• Subject matter expert on ASC 842 (Leases), including lease modifications, classification analysis and footnote disclosure support.</p><p>• Manage goodwill and intangible asset accounting, including annual impairment analyses and coordination with third party specialists.</p><p>• Support business combinations, including purchase price allocation, contingent consideration, and post-acquisition adjustments.</p><p>• Monitor, understand and identify potential impact(s) of new accounting on financial statements and disclosures, and support project managers for certain projects, which includes optimization of business processes.</p><p>• Assist with the preparation of the 10-K, 10-Q and various other reporting requirements as required</p><p>• Prepare and review journal entries, account reconciliations and supporting schedules for complex accounting areas.</p><p>• Assist in developing processes to maintain and ensure compliance with internal controls related to global accounting policies and new accounting and reporting guidance issued by the FASB and SEC.</p><p>• Support development of AI-assisted workflows for accounting processes and continuously evaluate emerging AI capabilities and applicability to technical accounting and financial reporting functions.</p><p>• Work closely with external auditors on technical issues and new guidance implementation</p><p>• Respond to adhoc accounting inquiries related to complex accounting topics such as leases, equity method investments, revenue recognition, purchase accounting, acquisitions, debt transactions, share-based compensation and other matters</p><p>• Develop content and facilitate training sessions for relevant accounting topics</p><p>• Support key “customers,” including External Reporting, Treasury, Legal, Tax, Investor Relations, FP& A and operational teams as needed.</p><p>• Participate in assigned ad hoc requests and special projects as necessary</p><p> </p>
<p>We are seeking an ambitious Project Manager who is ready to make a meaningful impact from day one. Construction or similar industry experience required. In this role, you will take ownership of key projects, drive cross-functional collaboration, and ensure initiatives are delivered on time, within scope, and with exceptional quality. You will work closely with senior leaders and subject-matter experts, gaining exposure to strategic decision-making while developing the skills to become a high-performing project leader. This is a direct-hire position. If interested, please contact Cody Marshall at Robert Half or apply to this posting. </p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Coordinate and execute project plans from initiation through completion, ensuring alignment with business objectives</li><li>Work closely with project engineers and architects</li><li>Read through blueprints</li><li>Manage timelines, milestones, budgets, and risks across multiple workstreams</li><li>Facilitate effective communication between teams, stakeholders, and leadership</li><li>Analyze project performance data to identify issues, propose solutions, and improve efficiency</li><li>Prepare clear and compelling project documentation, status reports, and presentations</li><li>Champion continuous improvement by implementing best practices in project management</li><li>Support change management activities to ensure successful adoption of project outcomes</li></ul>
<p>Jenny Bour with Robert Half is looking for an experienced <strong>Industrial HVAC Project Manager</strong> to lead mechanical construction projects in the WNY area! This Project Manager role oversees planning, execution, and financial performance across HVAC, industrial, and process piping work while keeping teams aligned from kickoff through closeout. The ideal Project Manager candidate brings strong construction knowledge, sound judgment in the field, and the ability to build productive relationships with clients, subcontractors, and internal leadership.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Direct project planning activities by establishing schedules, coordinating milestones, and anticipating labor and material needs with owners, field teams, and trade partners.</li><li>Conduct routine site visits to review progress, confirm work aligns with contract requirements, and address issues before they affect schedule or cost.</li><li>Keep project communication organized through meetings, status updates, and daily documentation so all stakeholders remain informed.</li><li>Monitor project financials by reviewing costs, approving invoices, and helping maintain performance against budget expectations.</li><li>Manage change orders by evaluating scope adjustments, negotiating terms, and ensuring revisions are documented and executed promptly.</li><li>Arrange the resources needed for successful delivery, including personnel, equipment, and tools required at each phase of the work.</li><li>Provide clear reporting to company leadership on project status, risks, timelines, and overall performance throughout the engagement.</li><li>Strengthen long-term business relationships by working closely with customers, general contractors, and subcontractors in a thorough and responsive manner.</li></ul>
We are looking for a Sage Project Manager to support a healthcare and social assistance organization in Auburn, New York through a Contract engagement. This role will focus on strengthening financial operations within Sage Intacct by resolving post-implementation issues, improving reporting capabilities, and refining accounting workflows across a complex nonprofit environment. The ideal candidate will bring strong ERP project leadership experience and a practical understanding of grant-based funding structures, departmental tracking, and process optimization.<br><br>Responsibilities:<br>• Lead ongoing improvement efforts within Sage Intacct, addressing system issues and enhancing day-to-day usability after go-live.<br>• Configure and refine dimensional structures to support department-level reporting, program activity, and multiple funding streams.<br>• Oversee allocation processes, including recurring entries and indirect cost distribution, to improve accuracy and consistency.<br>• Develop and enhance financial reports using Report Writer and other custom reporting tools to meet operational and leadership needs.<br>• Create meaningful dashboards that provide clear visibility into financial performance and organizational activity.<br>• Improve accounts payable operations by streamlining automated invoice routing and approval workflows.<br>• Support nonprofit and grant accounting requirements by aligning system functionality with funding, compliance, and reporting expectations.<br>• Identify underused Sage Intacct features and recommend process improvements that increase efficiency, control, and reporting value.<br>• Coordinate project planning, resource alignment, and quality oversight as the organization expands programs and reporting demands.
We are looking for a dedicated Service Delivery Manager to join our team in Lutz, Florida. This role is ideal for someone who is detail oriented, possesses strong technical expertise and leadership skills, and is capable of overseeing operations while ensuring exceptional service delivery. The position requires hands-on management of technicians, collaboration with project teams, and the ability to implement effective processes in a dynamic environment.<br><br>Responsibilities:<br>• Supervise and manage daily activities of 12-18 technicians to ensure efficient and timely completion of tasks.<br>• Collaborate with in-house project managers to align operational goals and maintain seamless project execution.<br>• Monitor technical systems, including Cat6 cabling, intercom systems, readers, lock sets, and cameras, ensuring functionality and resolving issues.<br>• Develop and implement standardized operating procedures to improve service delivery and operational efficiency.<br>• Maintain open communication with technicians and stakeholders, providing updates and addressing concerns effectively.<br>• Oversee scheduling and resource allocation to optimize performance and meet project deadlines.<br>• Identify areas for improvement within service operations and propose innovative solutions.<br>• Ensure compliance with company policies, procedures, and industry standards.<br>• Conduct regular reviews of technician performance, offering guidance and support to enhance productivity.<br>• Address technical challenges and provide insight to troubleshoot and resolve complex issues.
<p>We are looking for a detail-oriented Project Coordinator - Level 2 to support active facility renovation and improvement projects in Greensboro, North Carolina. This long-term contract position will partner with site teams, contractors, suppliers, and internal stakeholders to coordinate physical projects such as facility renovations, building improvements, equipment replacements, and mechanical or infrastructure upgrades. The ideal candidate will have experience supporting projects within existing facilities and be comfortable coordinating vendors, schedules, materials, project documentation, and on-site activities from planning through completion.</p><p><br></p><p>This role is fully in-person and is well suited for someone who communicates effectively, stays organized in a fast-paced environment, and can balance administrative coordination with hands-on project support.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Coordinate physical renovation, facility improvement, and building-related projects by tracking schedules, reviewing work priorities, and helping align contractors, labor, materials, and equipment with current project needs.</p><p>• Work directly with contractors, vendors, suppliers, site teams, and client contacts to confirm project status, resolve follow-up items, and support successful completion and closeout.</p><p>• Conduct on-site check-ins to monitor project progress, identify issues or delays, and communicate next steps to appropriate stakeholders.</p><p>• Maintain and update project plans, schedules, timelines, work orders, and related documentation to reflect current milestones, risks, changes, and outstanding tasks.</p><p>• Support coordination of projects involving renovations, repairs, equipment replacements, mechanical/building-system upgrades, and other physical improvements to existing facilities.</p><p>• Participate in project meetings with internal teams, contractors, vendors, and client stakeholders to review progress and identify required follow-up.</p><p>• Prepare and distribute progress summaries, status reports, and downtime updates so project participants remain informed and aligned.</p><p>• Organize meetings, manage calendars, and handle logistical arrangements such as travel coordination, time entry, and expense documentation when needed.</p><p>• Provide broad administrative and coordination support to project managers and project teams to keep deliverables on schedule and project documentation complete.</p>
<p>We are looking for a Project Accountant to join our team in Blue Bell, Pennsylvania in a contract-to-permanent capacity. This role supports the financial administration of project-based work by managing contract setup, invoicing, cost tracking, and billing accuracy across active assignments. The ideal candidate brings strong project accounting experience within construction or consulting services environments and is comfortable working closely with project managers and internal stakeholders to maintain financial integrity throughout the project lifecycle.</p><p><br></p><p>Responsibilities:</p><p>• Establish new projects in financial systems by interpreting contract terms, building budgets, applying billing structures, and configuring rate schedules and markups.</p><p>• Prepare and finalize client invoices by reviewing draft billings, incorporating project manager updates, and ensuring all supporting documentation meets customer requirements.</p><p>• Monitor accounts receivable activity, follow up on outstanding balances, and help maintain timely collection of past-due invoices.</p><p>• Review employee timesheets for accuracy, process needed corrections, and support proper allocation of labor charges to the appropriate projects.</p><p>• Examine expense submissions and reconcile project-level financial activity, including adjustments, credits, and debits.</p><p>• Oversee subcontractor billing records, validate pay applications, and confirm that billing practices align with contract terms and payment timelines.</p><p>• Maintain accurate project financial data across systems such as Infor, Deltek, or comparable enterprise platforms.</p><p>• Use Excel tools such as PivotTables and lookup functions to analyze project costs, billing details, and financial trends.</p><p>• Partner with project leaders and accounting teams to resolve discrepancies and support consistent financial reporting throughout project execution.</p>
We are looking for an experienced Network Manager to lead technical operations and team performance in Jacksonville, Florida. This role blends hands-on engineering oversight with people leadership, cross-functional coordination, and customer-facing communication to ensure projects are delivered on time, within budget, and to required quality standards. The ideal candidate brings strong design knowledge, management experience, and the ability to improve processes across engineering, manufacturing, and support functions.<br><br>Responsibilities:<br>• Direct engineering and technical activities from initial concept through final delivery, ensuring schedules, budgets, and quality expectations are achieved.<br>• Plan team capacity, assess resource needs, and adjust assignments to support shifting project demands and priorities.<br>• Lead employee performance management by contributing to hiring decisions, conducting evaluations, and addressing development or performance issues when needed.<br>• Partner with program leadership to establish project timelines, cost targets, and measurable execution plans.<br>• Introduce and refine operational processes that strengthen efficiency, consistency, and overall productivity across the department.<br>• Support enhancements to product data workflows, configuration control practices, and formal change review activities.<br>• Collaborate with quality, procurement, manufacturing, and proposal teams to align technical work with broader business and production goals.<br>• Provide regular progress updates to senior leadership and serve as a point of contact for customer communication when required.<br>• Verify that designs satisfy technical requirements, applicable standards, and performance expectations for reliability and safety.<br>• Mentor technicians and mechanics while working closely with production teams on tooling, fabrication methods, assembly improvements, and equipment selection.
<p><strong>SCADA Systems Analyst</strong></p><p><br></p><p><strong>Overview</strong></p><p>A well-established public sector organization serving a large and dynamic community is seeking a SCADA Systems Analyst to support critical infrastructure operations. Based in Los Angeles, CA, this organization is dedicated to delivering reliable utility and operational services through innovative technology solutions. The team values collaboration, continuous improvement, and the effective use of automation and control systems to enhance service delivery.</p><p><br></p><p>The SCADA Systems Analyst is responsible for the design, implementation, maintenance, and optimization of Supervisory Control and Data Acquisition (SCADA) and industrial control systems that support essential utility operations. This role plays a key part in ensuring system reliability, operational efficiency, and data integrity while partnering with internal stakeholders, vendors, and consultants. The position supports mission-critical infrastructure and contributes to long-term technology and automation initiatives.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design, implement, configure, and maintain SCADA, DCS, HMI, and related control system applications.</li><li>Provide technical support, troubleshooting, and administration for industrial automation systems and associated hardware.</li><li>Develop, maintain, and optimize reports, queries, dashboards, and operational data solutions.</li><li>Program, troubleshoot, and support PLCs, control modules, instrumentation, and network-connected equipment.</li><li>Assist in designing and maintaining networks that support industrial control and automation environments.</li><li>Manage system upgrades, enhancements, migrations, and integration projects from planning through implementation.</li><li>Create and maintain technical documentation, diagrams, schematics, system configurations, and operational procedures.</li><li>Collaborate with vendors, consultants, and internal teams to support new installations, upgrades, and maintenance activities.</li><li>Support contract administration, procurement activities, technology evaluations, and budget planning related to control systems.</li><li>Deliver end-user training and provide ongoing technical guidance to operational and maintenance teams.</li></ul><p><strong>Additional Details</strong></p><ul><li>Work Model: Hybrid schedule with three on-site days per week (Tuesday, Wednesday, and Thursday)</li><li>Participation in a rotating on-call schedule supporting critical systems that operate 24/7 (approximately two times per month)</li><li>Position involves both office-based work and support of operational environments</li><li>Occasional physical activity may be required, including bending, kneeling, reaching, and working in confined spaces</li></ul><p><strong>Compensation & Benefits</strong></p><ul><li>Competitive salary ranging from $110,000 to $137,000 annually</li><li>Additional on-call compensation equal to 8% of the employee’s hourly rate during scheduled on-call assignments</li><li>Comprehensive benefits package, including healthcare, retirement, and paid time off</li><li>Opportunities for professional development and technical training</li><li>Stable, mission-driven work environment with long-term career growth potential</li></ul>
<p>We are looking for an experienced ERP Digital Program Manager to lead enterprise digital initiatives for a local manufacturing organization. This role oversees a complex portfolio of ERP and integration programs, working across business and technology teams to align priorities, delivery plans, and measurable outcomes. The ideal candidate brings strong program leadership, excellent communication skills, and a proven ability to guide cross-functional teams through large-scale Agile execution.</p><p><br></p><p>Responsibilities:</p><p>• Shape and advance the digital portfolio by aligning transformation initiatives with organizational objectives and long-term business priorities.</p><p>• Partner with business and technology leaders to develop strategic roadmaps, forecast demand, and plan capabilities across the ERP and integration landscape.</p><p>• Support portfolio governance through regular planning, leadership updates, operating review preparation, and day-to-day coordination with senior stakeholders.</p><p>• Oversee financial activities tied to the portfolio, including annual planning, budget alignment, capital request development, and value tracking against defined goals.</p><p>• Lead complex programs and project streams by establishing execution plans, clarifying ownership, and maintaining progress across interdependent initiatives.</p><p>• Communicate program health clearly to stakeholders by escalating risks, surfacing issues, and guiding decision-making at multiple levels of the organization.</p><p>• Facilitate Agile delivery practices by guiding backlog prioritization, coordinating planning events, and coaching Product Owners and team leads on effective execution.</p><p>• Manage external partners and vendor contributions by reviewing statements of work, monitoring deliverables, and ensuring agreed outcomes are met on time.</p><p>• Build resource plans across programs while helping teams define meaningful performance indicators to measure business impact and investment effectiveness.</p><p>• Promote change adoption within the digital operating model and help teams navigate evolving priorities in a fast-moving manufacturing environment.</p>
<p>An established and growing organization is seeking a <strong>Project Accountant</strong> to join its Accounting & Finance team. This role will serve as a key liaison between Accounting, Operations, Project Management, and other business partners to ensure accurate financial management of projects from setup through completion.</p><p><br></p><p>Key Responsibilities</p><ul><li>Manage project accounting activities including project setup, maintenance, billing, revenue recognition, and financial analysis.</li><li>Track project budgets, costs, labor utilization, funding, and overall financial performance.</li><li>Partner with Project Managers and operational teams to ensure expenses, labor, and subcontractor costs are properly recorded and allocated.</li><li>Support customer invoicing, project reconciliations, month-end close activities, and project-related journal entries.</li><li>Prepare budget-to-actual reporting, profitability analysis, funding utilization, and project forecasting.</li><li>Identify financial risks, process improvement opportunities, and operational issues before they impact reporting.</li><li>Assist with system enhancements, process documentation, audit requests, and continuous improvement initiatives.</li></ul><p><br></p><p><br></p>
<p>The Applications Manager is a hands-on technical leader responsible for the administration, support, enhancement, and strategic oversight of the organization's enterprise applications environment. This role combines technical leadership, people management, and advanced database expertise, with a primary focus on SQL development, reporting, analytics, integrations, and application support. The ideal candidate possesses deep SQL expertise, strong analytical capabilities, and the ability to balance hands-on technical execution with team leadership and operational planning.</p><p><br></p><p>Leadership & Team Management</p><ul><li>Lead, mentor, and develop a multidisciplinary team responsible for application support, reporting, GIS, CAD, and data analytics.</li><li>Establish priorities, assign workload, and monitor team performance to ensure service levels and business objectives are met.</li><li>Provide technical guidance and coaching to team members while fostering a collaborative, customer-focused environment.</li><li>Serve as the primary escalation point for complex application and data-related issues.</li><li>Coordinate resources, timelines, and deliverables across ongoing support and enhancement initiatives.</li></ul><p>Application & Database Management</p><ul><li>Serve as the technical lead for internally developed enterprise applications built on the Microsoft .NET platform.</li><li>Perform hands-on SQL development, database analysis, query optimization, troubleshooting, and reporting.</li><li>Support application functionality through database administration, data validation, and issue resolution.</li><li>Manage application maintenance activities, upgrades, performance tuning, and system enhancements.</li><li>Collaborate with business stakeholders to translate operational requirements into technical solutions.</li></ul><p>Reporting & Analytics</p><ul><li>Develop, maintain, and optimize enterprise reporting solutions using SQL and Power BI.</li><li>Support data analytics initiatives by ensuring the availability, accuracy, and integrity of business data.</li><li>Design and maintain data structures, views, stored procedures, and reporting datasets.</li><li>Provide insights and recommendations based on reporting and operational metrics.</li></ul><p>Integrations & Technical Support</p><ul><li>Support and troubleshoot XML- and API-based integrations across multiple enterprise systems.</li><li>Monitor and maintain data interfaces to ensure reliable data flow between applications.</li><li>Partner with technical and business teams to identify opportunities for process improvements and automation.</li><li>Assist with the design and implementation of new functionality and system enhancements.</li></ul><p>Strategic & Operational Responsibilities</p><ul><li>Balance day-to-day operational support with longer-term application strategy and roadmap planning.</li><li>Evaluate system performance, identify risks, and recommend technology improvements.</li><li>Support governance, documentation, security, and change management processes.</li><li>Participate in project planning and provide light project management oversight for application-related initiatives.</li></ul><p><br></p>
<p><br></p><p>Our client is looking to hire an Office Operations Manager to support two of the firm's largest branches. This person will serve as the operational leader for a multi-office professional services environment, overseeing day-to-day office operations, employee management, performance reporting, recruiting, onboarding, client service, and administrative processes. This individual acts as a key liaison between leadership and staff, ensuring efficient business operations, resource allocation, and exceptional client experience.</p><p><br></p><p>Key Responsibilities</p><p>Office & Operations Management</p><ul><li>Oversee daily operations for approximately 30 employees across multiple office locations.</li><li>Serve as the primary point of contact for attorneys, paralegals, client support staff, reception, and administrative personnel.</li><li>Manage and maintain operational workflows to ensure business objectives are met efficiently.</li><li>Monitor staffing resources and adjust schedules, calendars, and workloads to optimize productivity and service levels.</li></ul><p>Performance Metrics & Reporting</p><ul><li>Develop, track, and analyze key performance indicators (KPIs) to measure workload, productivity, and business performance.</li><li>Prepare and present bi-weekly and monthly operational reports to leadership, including:</li><li>Billing metrics</li><li>Revenue and collections reporting</li><li>Workload projections versus actual performance</li><li>Monthly production goals and benchmarks</li><li>Utilize data and reporting to identify trends, drive accountability, and support business growth initiatives.</li></ul><p>Recruitment & Onboarding</p><ul><li>Source, screen, and interview candidates for administrative and operational positions.</li><li>Manage the full onboarding process, including:</li><li>New hire orientation</li><li>Technology and environment setup</li><li>Training and process education</li><li>Support employee development and successful integration into the organization.</li></ul><p>Team Leadership & Employee Support</p><ul><li>Provide day-to-day management and support for office personnel.</li><li>Act as a resource for employee questions, operational issues, and process improvement initiatives.</li><li>Foster a collaborative and productive work environment.</li></ul><p>Client Service & Escalation Management</p><ul><li>Handle escalated client concerns and service issues with professionalism and empathy.</li><li>Serve as a brand ambassador while ensuring timely resolution of client matters.</li><li>Partner with internal teams to maintain high service standards and client satisfaction.</li></ul><p>Vendor & Technology Management</p><ul><li>Manage relationships with external service providers, including call center and help desk partners.</li><li>Serve as the escalation point for technology and operational issues.</li><li>Support technology initiatives and system implementations.</li></ul><p>Project Management</p><ul><li>Lead office and facilities projects from planning through execution.</li><li>Coordinate office relocations, renovations, and operational transitions.</li><li>Manage project timelines, budgets, vendors, and resource allocation.</li><li>Support technology upgrades and system migrations, including Office 365 implementations.</li></ul><p><br></p>
<p>A growing service organization is seeking a Project Manager to oversee the coordination and execution of customer projects from initial scheduling through final invoicing. This role serves as the central point of communication between field technicians, customers, and internal teams to ensure projects are completed on time, accurately documented, and billed appropriately.</p><p>The ideal candidate is highly organized, proactive, detail-oriented, and capable of managing multiple projects simultaneously in a fast-paced environment. Experience working in an ISO 17025 laboratory, metrology, calibration, testing, or quality-focused environment is highly preferred.</p><p><br></p><p>Responsibilities</p><ul><li>Coordinate and manage customer projects from scheduling through completion.</li><li>Maintain project schedules and ensure milestones and deadlines are met.</li><li>Communicate with customers regarding upcoming service dates, scheduling changes, and project status updates.</li><li>Conduct regular follow-ups with field technicians to monitor job progress and resolve issues.</li><li>Review and audit project documentation for accuracy and completeness.</li><li>Ensure project records are properly maintained for compliance and audit purposes.</li><li>Coordinate with internal teams to facilitate timely invoicing and month-end close requirements.</li><li>Track project activity using Excel and company systems.</li><li>Confirm customer site requirements, safety protocols, and access needs prior to project execution.</li><li>Identify process improvement opportunities and help develop standardized procedures and templates.</li><li>Serve as a resource for project-related questions and escalations.</li></ul>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a <strong>Business Systems Engineer</strong> <strong>(contract).</strong> In this role, you will lead the architecture, integration, and optimization of critical business applications across ERP, e-commerce, warehouse management, and integration platforms. This role serves as the primary technical owner for enterprise business systems, translating operational requirements into scalable technology solutions that improve efficiency, data integrity, and business performance. <strong>This role is onsite in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Own the design, architecture, and integration strategy for enterprise business applications.</li><li>Define system ownership, data flows, and data governance standards to ensure reliable and accurate information across platforms.</li><li>Evaluate and enhance system architecture to support business growth and operational efficiency.</li><li>Design and implement integrations, workflows, and automations that reduce manual processes.</li><li>Identify opportunities to streamline operations and improve system effectiveness.</li><li>Leverage modern technologies and automation tools to increase scalability and productivity.</li><li>Serve as the lead technical resource for major application implementations, upgrades, and enhancements.</li><li>Translate technical risks, costs, and tradeoffs into actionable recommendations for leadership.</li><li>Support long-term technology roadmap planning and execution.</li><li>Lead technical projects from requirements gathering through deployment.</li><li>Coordinate and oversee the work of third-party vendors, consultants, and implementation partners.</li><li>Ensure projects are delivered on time, within scope, and aligned with architectural standards.</li><li>Develop and maintain system documentation, integration diagrams, workflows, and technical standards.</li><li>Provide knowledge transfer and training to IT support and operational teams.</li><li>Act as an escalation point for complex application and integration issues.</li></ul>
<p>We are looking for a Project Manager to support a healthcare initiative focused on building and launching a transportation reimbursement program for Medicaid patients in Louisiana. This is a Contract position based in Plano, Texas, and the person in this role will help shape a scalable operating model starting with an initial pilot site. The ideal candidate will bring strong experience in business process improvement, cross-functional project leadership, and operational documentation to turn an identified reimbursement opportunity into a repeatable, sustainable program. This is remote, with some travel to Louisiana. </p><p><br></p><p>Responsibilities:</p><p>• Evaluate existing transportation reimbursement activities to identify operational gaps, control weaknesses, and missed revenue opportunities.</p><p>• Create and document improved end-to-end workflows that support accurate reimbursement capture and consistent execution.</p><p>• Lead project activities from discovery through implementation, keeping milestones, deliverables, and stakeholder alignment on track.</p><p>• Partner with internal departments and external vendors to coordinate processes, clarify responsibilities, and improve reimbursement flow.</p><p>• Develop standard operating procedures, governance materials, and supporting documentation to strengthen process consistency.</p><p>• Guide change management efforts by preparing teams for new ways of working and helping drive adoption across impacted groups.</p><p>• Produce training resources and facilitate knowledge transfer so users can effectively follow the new procedures.</p><p>• Build a repeatable framework that can be expanded from the pilot location to additional facilities in the future.</p>
<p><strong>Customer Success Associate</strong></p><p><br></p><p><strong>Company Overview</strong></p><p>A software company based in Los Angeles, California is building enterprise solutions that help organizations integrate AI-powered agents into everyday business workflows. The company develops technology that connects AI with existing business systems to automate work, surface insights, and improve operational efficiency. This is an opportunity to join an emerging technology organization and work closely with customers adopting next-generation AI capabilities.</p><p><br></p><p><strong>Role Summary</strong></p><p>The Customer Success Associate will help customers successfully onboard, adopt, and realize value from an enterprise AI platform. This role will serve as a primary day-to-day contact for a portfolio of customers while partnering closely with Product and Engineering teams to address technical questions, capture feedback, and improve the customer experience. The ideal candidate combines strong relationship management skills with technical curiosity and a practical understanding of how AI and automation can improve business workflows.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage day-to-day relationships with a portfolio of customer accounts, providing responsive and consultative support.</li><li>Guide customers through onboarding, platform adoption, business system integrations, and identification of high-value AI workflows.</li><li>Help customers understand the capabilities and limitations of AI-powered workflows and establish realistic expectations for successful adoption.</li><li>Monitor customer health, usage, and engagement to proactively identify adoption risks, unresolved issues, and expansion opportunities.</li><li>Translate customer questions, product feedback, and technical issues into clear requirements for Product and Engineering teams.</li><li>Document and track customer requests, feature ideas, technical issues, and commitments using CRM and project management systems.</li><li>Analyze feedback related to AI-generated outputs and workflows to help technical teams identify opportunities for product improvement.</li><li>Prepare and deliver customer check-ins, status updates, and business reviews using account, product usage, and support data.</li><li>Leverage AI tools and automation to improve customer success processes while maintaining accountability for the accuracy and quality of customer-facing work.</li><li>Help develop scalable customer success playbooks, templates, processes, and automated workflows as the organization grows.</li></ul><p><strong>Additional Details</strong></p><ul><li>Fully onsite 5 days a week</li><li>Work closely with Customer Success, Product, and Engineering teams</li><li>High-growth environment requiring autonomy, adaptability, discretion, and strong ownership</li><li>Opportunity to work hands-on with AI-powered workflows and help shape how customers adopt emerging technology</li></ul>
We are looking for an experienced Change Management Lead to support a major modernization initiative for a Salesforce-based 311 platform in Baltimore, Maryland. This Long-term Contract opportunity is suited for a detail-oriented individual who can unite business stakeholders, technical teams, and end users around a shared transformation strategy while promoting strong adoption and measurable outcomes. The role will guide communications, training, and process alignment to help deliver a more effective service experience for residents and a more efficient operating environment for city teams.<br><br>Responsibilities:<br>• Lead organizational change activities for the Salesforce 311 modernization program, aligning people, processes, and project goals across multiple departments.<br>• Build and execute stakeholder engagement plans that encourage collaboration, address concerns early, and strengthen readiness for new ways of working.<br>• Oversee communication strategies and project messaging to keep leadership, business users, and partner teams informed throughout the initiative.<br>• Design and coordinate training materials, user support resources, and enablement sessions to improve user confidence and adoption.<br>• Partner with project managers, business analysts, and technical leads to translate business requirement documents into practical change and readiness plans.<br>• Monitor adoption progress, gather feedback from users and stakeholders, and recommend process improvements that increase long-term effectiveness.<br>• Identify change-related risks, develop mitigation strategies, and help reduce operational disruption during implementation activities.<br>• Support governance and reporting efforts by tracking milestones, readiness indicators, and change management deliverables for program leadership.
<p>We are looking for a Virtual Events and Webinar Producer to lead the delivery of a high-volume B2B webinar program based in San Francisco, California. This Long-term Contract position is ideal for a detail-oriented producer who can balance technical event execution, cross-functional coordination, and audience experience in a fast-moving software environment. The person in this role will guide webinars from initial planning through live delivery and post-event analysis while partnering closely with internal teams and presenters.</p><p><br></p><p>Responsibilities:</p><p>• Lead the end-to-end production webinars ensuring each event is delivered on schedule and aligned with program goals.</p><p>• Partner with teams across marketing, creative, operations, localization, and campaign management to keep webinar deliverables organized and moving forward.</p><p>• Create, configure, and thoroughly test registration pages and digital event environments to ensure a smooth attendee experience.</p><p>• Maintain detailed project plans, monitor milestones, and provide clear status updates to stakeholders throughout the production cycle.</p><p>• Run live webinar sessions by preparing speakers, conducting technical rehearsals, managing moderation tasks, and resolving real-time issues as they arise.</p><p>• Oversee audience engagement features during events, including interactive tools that support participation and improve the live experience.</p><p>• Complete follow-up activities after each webinar, including attendee communications, publishing on-demand content, and coordinating next-step actions.</p><p>• Measure program performance by tracking registration volume, attendance rates, and engagement results, then summarize findings for stakeholders.</p>
<p>We are looking for an experienced Network/Systems Manager to join our team in Livermore, California. This is Network/Systems Manager a Contract-to-Permanent position offering an opportunity to lead and oversee critical network operations while collaborating with management and technical teams. The ideal Network/Systems Manager will take ownership of network systems, provide strategic recommendations for improvements, and ensure seamless technology operations across multiple sites. This is an onsite position sitting in Livermore, Ca. </p><p><br></p><p>The ideal Network/Systems Manager will have Palo Alto firewall experience, strong Cisco networking skills, and a background in Active Directory, VMware, and Google Workspace. The Network/Systems Manager will also help manage security in collaboration with our managed security provider, including patch management, configurations, and oversight of new firewall deployment. Experience with Cisco VoIP systems—particularly in design and configuration—is preferred. </p><p><br></p><p>When the current manager is out, this Network/Systems Manager role will act as the primary liaison to upper management, requiring excellent communication skills and the ability to present clearly to executives. You will also be the go-to person for staff when issues arise, ensuring problems are addressed quickly and effectively.</p><p><br></p><p>Responsibilities:</p><p>•<strong>Key Responsibilities</strong></p><ul><li>Oversee the network and virtual server environments, ensuring reliable and secure operations across all sites.</li><li>Administer LAN/WAN infrastructure including Cisco network equipment, virtualization platforms (VMware), Active Directory, user accounts, and network services.</li><li>Manage and configure firewalls (Palo Alto) and coordinate with security providers for patching, monitoring, and threat mitigation.</li><li>Oversee deployment of new network and security hardware, including upcoming firewall projects.</li><li>Configure and support Cisco VoIP systems, including design and implementation.</li><li>Troubleshoot and resolve hardware, software, and network issues to minimize downtime.</li><li>Evaluate requests for technical assistance, determine appropriate actions, and assign resources accordingly.</li><li>Collaborate with leadership to plan short- and long-term technology upgrades, replacements, and system improvements.</li><li>Design and optimize network architectures (e.g., VLAN, VPN, routing, content filtering, QoS, IDS/IPS, etc.) for high performance and security.</li><li>Install and update network software, service packs, and security patches across multiple platforms.</li><li>Monitor servers, appliances, and network devices to ensure proper performance and availability.</li><li>Lead technology projects, including migrations, new implementations, and product evaluations, ensuring they meet deadlines and quality standards.</li><li>Coordinate with internal teams, vendors, and contractors to complete projects and resolve issues efficiently.</li><li>Prepare documentation including network maps, technical reports, procedures, and recommendations for improvements.</li><li>Stay informed on industry trends, tools, and best practices to inform purchasing and operational strategies.</li><li>Act as a primary contact for management, providing updates, reports, and recommendations.</li></ul><p><br></p>
<p><em>The salary range for this position is $150,000-$160,000 and it comes with benefits, including Medical/Dental, 401k & time off. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Tax Manager. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1) The pay rates are above what their top competitors pay their employees</p><p>2) They have higher bonus structures</p><p>3) There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4) The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5) And more…</p><p><br></p><p>This person will work within the team as a key member and responsibilities will include but not limited to:</p><p> </p><ul><li>Supporting portfolio company finance teams (including direct interaction with CFOs, controllers, and FP& A managers) with tax reporting and supporting calculations, such purchase price allocations, transaction cost analysis, and coordinating tax work within required timelines.</li><li>Provide guidance and assistance with technical tax questions and research.</li><li>Understanding the necessary action items and processes needed to accomplish such benefits including purchase price allocations and tax step-up computations.</li><li>Participate in both sell side and buy-side tax due diligence for platform acquisitions, add-on acquisitions and carve outs and gather information, data, legal agreements, etc. for the service providers.</li><li>Monitor transaction tax benefits and tax refunds due after sale of portfolio company.</li><li>Assist coordination of service providers for provisions and compliance.</li><li>Review and summarize purchase agreements for tax deliverables.</li><li>Prepare special tax projects (like transaction tax benefit analysis) for certain acquisitions.</li><li>Provide technical assistance with new federal and state law changes.</li><li>Assist in coordinating the flow of K-1s for the fund in a timely manner.</li><li>Provide IRS audit support and project management.</li></ul><p> </p>
<p>Our client, a well-established and growing construction organization, is seeking a <strong>Project Coordinator</strong> to support project managers and field teams throughout the lifecycle of commercial and infrastructure projects. This role is ideal for a highly organized professional who thrives in a fast-paced construction environment and enjoys coordinating multiple moving pieces to keep projects on schedule and running efficiently.</p><p>The Project Coordinator will play a key role in purchasing, subcontractor coordination, project documentation, submittal tracking, and overall project support while working closely with project managers, superintendents, vendors, engineers, and owners.</p><p><br></p><p>Key Responsibilities</p><ul><li>Support Project Managers with day-to-day project coordination activities.</li><li>Prepare, issue, and track purchase orders for assigned projects.</li><li>Obtain vendor and subcontractor quotations as needed.</li><li>Review and process project-related invoices.</li><li>Coordinate project startup requirements, including field office setup, documentation, and administrative support.</li><li>Maintain project contact lists and distribute updates to project teams.</li><li>Track subcontractor insurance certificates and required compliance documentation.</li><li>Assist with subcontractor onboarding and project closeout requirements.</li><li>Maintain logs for project submittals, shop drawings, and related documentation.</li><li>Coordinate the submission and tracking of shop drawings and engineer approvals.</li><li>Follow up on material approvals, lead times, and project-critical deliveries.</li><li>Assist with managing project schedules and milestone tracking.</li><li>Track Operations & Maintenance (O& M) manuals and closeout documentation.</li><li>Communicate regularly with project managers, superintendents, engineers, vendors, and owners to ensure project requirements are met.</li><li>Participate in project meetings and provide status updates on assigned projects.</li><li>Perform additional project administration and coordination duties as needed.</li></ul><p><br></p>