We are looking for a Senior IT Support Specialist to provide hands-on technical support for end users and office technology in New York. This contract opportunity with permanent potential is ideal for someone who enjoys resolving complex support issues, maintaining reliable workstation performance, and assisting with a wide range of hardware, software, and connectivity needs. The role will support daily operations across desktops, mobile devices, collaboration tools, and core business applications while contributing to broader IT improvement efforts.<br><br>Responsibilities:<br>• Oversee incoming support requests, prioritize open incidents, and drive issues through to completion within expected service levels.<br>• Set up, maintain, and troubleshoot desktops, laptops, monitors, mobile devices, and other end-user equipment to ensure dependable day-to-day performance.<br>• Provide assistance with collaboration platforms, communication tools, and workplace technology used across the organization.<br>• Diagnose and resolve problems affecting essential business applications and internal technology systems.<br>• Contribute to device rollouts, workstation deployments, hardware refreshes, and other IT-led implementation projects.<br>• Maintain accurate records for technology assets, equipment assignments, and support documentation.<br>• Investigate network and connectivity problems involving local infrastructure, wireless access, and related hardware components.<br>• Support the installation, replacement, and upgrade of network equipment and assist with cabling or physical connectivity tasks as needed.<br>• Work with outside technology vendors to coordinate issue resolution, infrastructure support, and hardware-related project activity.
<p>We are seeking a<strong> Smart Hands Technicians</strong> to support a short-term healthcare technology deployment across multiple hospital locations in the New Orleans area. This is an excellent opportunity for someone who is reliable, professional, can follow directions, and is comfortable working in active healthcare environments.</p><p>What You'll Be Doing</p><ul><li>Walk hospital facilities using an iPad to verify wireless access points (APs) are properly connected to security systems</li><li>Collaborate with engineers to validate installed equipment and associated hardware/software</li><li>Assist with basic low-voltage and technology infrastructure tasks</li><li>Read and interpret blueprints, schematics, and installation documentation</li><li>Test and troubleshoot equipment as directed</li><li>Mount and secure cabling, conduits, and brackets when needed</li><li>Document completed work, site findings, and installation activities</li><li>Work closely with technical teams to ensure project milestones are met</li></ul><p><br></p>
<p><strong>Position Summary</strong></p><p> </p><p>We are seeking a skilled and customer-focused Desktop Support Technician to provide advanced technical support for end users across the organization. This role serves as a primary escalation point for Tier I support issues and is responsible for troubleshooting hardware, software, network connectivity, and endpoint-related issues. The ideal candidate will possess strong technical expertise, excellent customer service skills, and the ability to work independently in a fast-paced environment.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier II support for desktops, laptops, mobile devices, printers, and related peripherals.</li><li>Diagnose and resolve complex hardware, software, operating system, and application issues.</li><li>Install, configure, maintain, and upgrade workstations, software, and equipment.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Manage user accounts, permissions, and access within Active Directory and Azure Active Directory (Entra ID).</li><li>Assist with onboarding and offboarding activities, including equipment deployment and account provisioning.</li><li>Troubleshoot network connectivity issues, including VPN, Wi-Fi, and basic LAN/WAN problems.</li><li>Document incidents, resolutions, and procedures within the IT ticketing system.</li><li>Escalate issues to appropriate teams when necessary and track resolution through completion.</li><li>Maintain inventory of IT assets and assist with technology refresh initiatives.</li><li>Support conference room technology, audio/video equipment, and meeting room setups.</li><li>Participate in after-hours support, maintenance activities, and on-call rotations as required.</li><li>Follow company security policies and assist with endpoint compliance initiatives.</li></ul><p><br></p>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify an <strong>IT Support Specialist (contract).</strong> In this role, you are responsible for providing advanced technical support, systems administration, infrastructure maintenance, and project coordination for a multi-site organization. This role serves as an escalation point for complex technology issues while ensuring the stability, security, and performance of systems that support both clinical and business operations. <strong>This role is onsite in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 2 support for escalated hardware, software, network, and system issues</li><li>Troubleshoot and support desktops, laptops, mobile devices, printers, VoIP systems, and other peripherals</li><li>Administer user accounts, permissions, group policies, and multi-factor authentication solutions</li><li>Support Microsoft 365, Active Directory, server environments, and endpoint management platforms</li><li>Assist with network administration, connectivity issues, wireless infrastructure, and firewall troubleshooting</li><li>Monitor system performance, availability, and security to ensure reliable operations</li><li>Support business-critical applications and coordinate issue resolution with vendors and internal stakeholders</li><li>Maintain technical documentation, knowledge base articles, and standard operating procedures</li><li>Participate in technology deployments, upgrades, hardware refreshes, and infrastructure projects</li><li>Identify and recommend process and technology improvements that enhance operational efficiency</li><li>Provide guidance and knowledge sharing to junior team members and end users</li><li>Ensure adherence to organizational security standards, compliance requirements, and IT best practices</li></ul><p><br></p>
<p><strong>Senior L& D Specialist</strong></p><p>Onsite | Austin, TX | Contract-to-Hire</p><p><br></p><p>We are looking for a Senior L& D Specialist to support learning initiatives for an organization in Austin, Texas. This position is ideal for an experienced instructional design specialist who can create engaging training experiences and lead live learning sessions for diverse audiences. The role focuses on building effective instructional content, partnering with stakeholders to identify development needs, and delivering high-quality learning programs that improve employee performance.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Design and produce end-to-end learning solutions that align with business goals, using sound instructional systems design practices.</p><p>• Develop interactive eLearning modules, job aids, facilitator guides, and participant materials with tools such as Articulate Storyline, Articulate Rise, and Adobe Captivate.</p><p>• Lead instructor-led and virtual training sessions, presenting content clearly and adapting delivery methods to meet audience needs.</p><p>• Partner with business leaders and subject matter experts to assess learning gaps and translate complex information into practical training resources.</p><p>• Evaluate course effectiveness through feedback, performance metrics, and learner outcomes, then refine content to strengthen results.</p><p>• Manage multiple training projects at once, balancing timelines, priorities, and quality standards in a fast-paced environment.</p><p>• Support updates to learning materials when processes, systems, or operational workflows change.</p><p>• Maintain consistency in branding, instructional quality, and learner engagement across all development efforts.</p>
<p>Help Create an Exceptional Workplace Experience-</p><p><br></p><p>We're seeking a <strong>Workplace Experience Support Specialist</strong> to help deliver a best-in-class experience for employees, clients, and visitors within a professional office environment. This role is responsible for supporting daily office operations, hospitality services, facilities coordination, reception activities, and workplace culture initiatives.</p><p><br></p><p>The ideal candidate enjoys being the go-to resource for office support, thrives in a fast-paced environment, and takes pride in creating a welcoming, organized, and efficient workplace.</p><p><br></p><p><strong>If you enjoy creating exceptional experiences, staying organized, and being the person who helps keep an office running smoothly, we'd love to hear from you. Apply today or give our team a call at 563-359-3995!</strong></p><p><br></p><p><strong><u>What You'll Do</u></strong></p><ul><li>Serve as a primary point of contact for employees, visitors, clients, and vendors</li><li>Create a welcoming and professional experience for all office guests</li><li>Manage visitor check-in processes and reception responsibilities</li><li>Answer and direct calls through a multi-line phone system</li><li>Coordinate meeting rooms, hospitality services, and office-related events</li><li>Support daily office operations to ensure the workplace remains organized, functional, and professional</li><li>Partner with building management and service vendors regarding facility needs and maintenance requests</li><li>Help maintain a safe, clean, and well-maintained office environment</li><li>Coordinate office equipment, furniture, telephones, security badges, and workplace resources</li><li>Manage office and breakroom supply inventory, ordering, and replenishment</li><li>Prepare presentations, meeting materials, reports, handouts, charts, graphics, and supporting documentation</li><li>Support employee engagement and workplace culture initiatives</li><li>Assist with special projects and operational requests across multiple business areas</li><li>Serve as a liaison between office leadership and workplace support functions as needed</li></ul><p><strong><u>Why You'll Love This Opportunity</u></strong></p><ul><li>Diverse responsibilities that blend office operations, employee experience, hospitality, and facilities coordination</li><li>High-visibility role supporting employees, leadership, clients, and visitors</li><li>Opportunity to contribute to a positive and engaging workplace culture</li><li>Collaborative, professional, and team-oriented environment</li></ul><p>If you enjoy creating exceptional experiences, staying organized, and being the person who helps keep an office running smoothly, we'd love to hear from you.</p>
We are looking for a Senior Client Services Specialist to join our team in a Contract role. This 12-week opportunity is ideal for a client-focused specialist who can manage commercial portfolio support, strengthen exhibitor and stakeholder relationships, and help deliver high-quality event experiences. The position combines day-to-day service coordination with process improvement, cross-functional collaboration, and occasional travel to support on-site event operations.<br><br>Responsibilities:<br>• Act as the main point of contact for assigned commercial accounts, delivering responsive support and building strong client relationships throughout the event lifecycle.<br>• Create and carry out outreach efforts that keep clients informed, address questions early, and encourage greater participation and satisfaction.<br>• Gather input from exhibitors and internal partners, review service workflows, and recommend practical changes that improve the overall customer experience.<br>• Work closely with cross-functional teams to coordinate service delivery, resolve issues efficiently, and maintain smooth operational execution.<br>• Travel to event sites as needed to oversee service areas, support floor operations, and help ensure a well-organized experience for clients and attendees.<br>• Partner with contractors and external vendors to align service expectations, support event execution, and maintain productive working relationships.<br>• Contribute to the preparation and review of exhibitor service materials, ensuring information is clear, accurate, and aligned with event policies and safety requirements.<br>• Assist with financial and account-related activities such as billing coordination, reconciliations, and other support tied to client service operations when needed.
<p>We are looking for a Senior Client Services Specialist to join our team in Las Vegas, Nevada. for a Contract assignment with the potential to extend into a longer-term opportunity. This position supports commercial event portfolios by delivering high-quality client service, coordinating exhibitor needs, and helping create smooth event experiences from planning through on-site execution. The role is ideal for someone who thrives in a fast-paced environment, communicates confidently with clients and internal teams, and brings a practical approach to solving operational challenges.</p><p><br></p><p>Responsibilities:</p><p>• Act as the main point of contact for assigned commercial clients, guiding them through event-related services and ensuring their questions and needs are addressed promptly.</p><p>• Build strong client relationships through proactive communication, sharing important event information and helping participants prepare effectively for upcoming programs.</p><p>• Gather feedback from exhibitors and internal stakeholders, review service workflows, and identify opportunities to improve efficiency and the overall customer experience.</p><p>• Partner with cross-functional teams to coordinate logistics, resolve service issues, and maintain consistent support across multiple event activities.</p><p>• Travel to event locations as needed to provide on-site leadership, support front-line operations, and help ensure a well-organized attendee and exhibitor experience.</p><p>• Work closely with external vendors and service partners to support event readiness, maintain service standards, and align execution with event requirements.</p><p>• Assist with the preparation and review of exhibitor support materials, including service documentation and compliance-related guidance for event participation.</p><p>• Monitor operational details throughout the event cycle and respond quickly to changing priorities to keep deliverables on track.</p>
<p>Robert Half is working with one of our top client to identify a interim EA We are seeking a polished and detail-oriented <strong>Executive Assistant to support the Teaching & Learning Department.</strong> This is an excellent opportunity for an experienced administrative professional to work closely with district leadership, support educational initiatives, and help ensure the department operates efficiently.</p><p><br></p><p>The ideal candidate is proactive, resourceful, and comfortable managing competing priorities while handling confidential information with professionalism and discretion. Strong calendar management, communication, and organizational skills are essential, along with proficiency in Microsoft Office and collaboration tools.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide high-level administrative and executive support to department leadership within the Teaching & Learning Department.</li><li>Manage complex calendars, coordinate meetings, and organize appointments, ensuring schedules remain accurate and up to date.</li><li>Coordinate meetings with district administrators, school site leaders, staff, and other stakeholders.</li><li>Prepare, format, proofread, and maintain correspondence, reports, presentations, meeting agendas, and other departmental documents.</li><li>Support virtual and in-person meetings through scheduling, invitations, materials preparation, and follow-up communications.</li><li>Maintain organized electronic files, records, and documentation while ensuring confidentiality and accuracy.</li><li>Monitor incoming communications, prioritize requests, and facilitate timely follow-up on important matters.</li><li>Assist with departmental projects, special assignments, and administrative initiatives related to teaching, learning, and educational programs.</li><li>Troubleshoot scheduling conflicts and technology-related calendar issues, including Outlook and Zoom, to maintain seamless coordination.</li><li>Track deadlines, action items, and deliverables to help ensure projects and departmental priorities remain on schedule.</li><li>Serve as a professional point of contact for internal staff and external partners, providing responsive and courteous administrative support.</li><li>Perform additional administrative duties as needed to support the overall effectiveness of the department.</li></ul><p><br></p>
<p>We are seeking a skilled Desktop Support Technician to provide technical support and troubleshooting for end users in a hybrid work environment. This position is based in Dallas, TX and requires three days onsite and two days remote each week.</p><p><br></p><p><strong>POSITION: IT SERVICE DESK</strong></p><p><strong>LOCATION: DALLAS (HYBRID)</strong></p><p><strong>DURATION: 3 MONTH CONTRACT </strong></p><p><strong>RATE: $25-29/HR DEPENDING ON EXPERIENCE </strong></p><p><br></p><p><strong>End User Support</strong></p><ul><li>Provide desktop and end-user support for both Windows and macOS devices, including laptops, peripherals, printers, docking stations, and mobile accessories.</li><li>Troubleshoot hardware, software, networking, VPN, connectivity, and application issues.</li><li>Support employees both remotely and onsite while delivering a positive customer experience.</li><li>Assist users with login issues, password resets, account lockouts, software requests, and access-related questions.</li><li>Diagnose and resolve endpoint issues efficiently to minimize user downtime.</li></ul>
<p>We are looking for a Technical Support Analyst to provide advanced technical assistance for connected healthcare technology used in hospitals and care environments in San Francisco, California. This contract position focuses on supporting wireless and embedded devices, resolving user issues across hardware, software, and network layers, and helping maintain reliable operation of critical safety and location-based systems. The role is well suited for someone who combines strong customer support instincts with hands-on troubleshooting experience in Windows-based and device-driven environments.</p><p><br></p><p>This is a remote, contract opportunity!</p><p><br></p><p>Responsibilities:</p><p>• Deliver front-line and intermediate technical support for healthcare clients using connected safety, tracking, and device-based solutions</p><p>• Diagnose and resolve issues involving Windows systems, embedded devices, wireless connectivity, software behavior, and peripheral hardware</p><p>• Manage incoming service desk requests, prioritize incidents appropriately, and follow cases through to completion</p><p>• Support remote troubleshooting sessions with end users by guiding configuration changes, diagnostics, and corrective actions</p><p>• Monitor reported performance concerns and investigate system reliability issues across deployed customer environments</p><p>• Record support activity thoroughly, including problem details, steps taken, outcomes, and recommended follow-up actions</p><p>• Partner with internal technical teams to escalate complex incidents and help drive timely resolution</p><p>• Contribute to product learning, support readiness, and knowledge-sharing efforts for specialized healthcare and IoT platforms</p>
<p>We are supporting a hospitality organization supporting 26 restaurant locations across multiple brands. Our client is seeking a hands-on Store/Restaurant Systems Support Engineer to provide Level 2/3 technical support for restaurant technology, POS systems, payment devices, networking equipment, and store operations technology. This role is ideal for someone who enjoys troubleshooting complex issues, working directly with hardware, supporting multiple locations, and occasionally traveling onsite when hands-on support is needed.</p><p><br></p><p>What You'll Do</p><ul><li>Provide Level 2/3 support for POS systems, payment terminals, kitchen display systems (KDS), printers, and restaurant technology</li><li>Troubleshoot networking issues involving routers, switches, wireless access points, and connectivity</li><li>Support restaurant managers and staff with escalated technical issues across multiple locations</li><li>Travel periodically to restaurant locations for installations, maintenance, upgrades, and repairs</li><li>Assist with new store openings, technology rollouts, and hardware deployments</li><li>Coordinate with third-party vendors for escalated support and warranty repairs</li><li>Maintain documentation, ticketing updates, and root cause analysis</li><li>Provide occasional desktop support for corporate users, including Windows, Microsoft 365, Google Workspace, hardware setup, and onboarding activities</li></ul>
<p>We are looking for an interim Senior Compensation & Benefits Specialist to support a Dallas, Texas team with end-to-end total rewards operations. This Long-term Contract position will play a key role in compensation planning, benefits administration, payroll coordination, and retirement program support while helping deliver a consistent and well-organized employee experience. The ideal candidate brings strong analytical ability, sound judgment with confidential information, and a service-focused approach when working with employees, leaders, and external partners.</p><p>This is a 6+ month contract position</p><p>Hybrid work schedule: Monday - Thursday in office in downtown Dallas, work remotely on Friday</p><p><br></p><p><strong><u>Interim Senior Total Rewards Contractor:</u></strong></p><p>Responsibilities:</p><p>• Support compensation programs by coordinating pay activities, incentive awards, equity-related processes, and related communications throughout the year.</p><p>• Prepare annual total rewards statements and develop clear materials that help employees understand the full value of their compensation and benefits.</p><p>• Create reports, analysis, and presentation materials for leadership and board-level compensation review meetings on a quarterly basis.</p><p>• Conduct market data reviews, contribute to salary structure updates, maintain pay ranges, and provide job evaluation support for new or revised positions.</p><p>• Review compensation records for accuracy, perform system audits, update data as needed, and escalate complex issues to Total Rewards leadership.</p><p>• Oversee day-to-day benefits administration across health, welfare, leave, disability, and voluntary plans while responding to employee questions and resolving issues with vendors when needed.</p><p>• Assist with semi-monthly U.S. payroll activities, including employee status changes, deductions, taxes, garnishments, and validation of bonus or commission payments.</p><p>• Support retirement and savings programs such as 401(k), profit sharing, and stock plans through employee communications, education efforts, and coordination of required testing and administration.</p><p>• Contribute to audits, reporting, open enrollment, training initiatives, vendor reviews, HR projects, and ongoing administration within UKG Pro and related systems.</p>
We are looking for an IT Site Support Specialist to provide hands-on technical assistance and dependable day-to-day support for end users in Lenexa, Kansas. This contract opportunity with permanent potential is ideal for someone who enjoys resolving hardware, software, and connectivity issues while helping maintain a stable and efficient technology environment. The role will work closely with employees and internal teams to troubleshoot incidents, support infrastructure needs, and deliver responsive service across the site.<br><br>Responsibilities:<br>• Provide frontline technical support for desktop, laptop, printer, and mobile device issues, ensuring timely resolution for end users.<br>• Diagnose and address problems related to operating systems, standard business applications, and basic network connectivity.<br>• Manage and document support requests through the ticketing system, keeping records accurate and users informed throughout the process.<br>• Install, configure, and maintain workstation hardware, peripherals, and approved software in alignment with company standards.<br>• Support onsite technology infrastructure by assisting with device setup, connectivity troubleshooting, and routine maintenance tasks.<br>• Escalate complex incidents to appropriate teams when needed and collaborate to drive issues through to completion.<br>• Assist with user account support, access-related requests, and general technology onboarding activities for employees.<br>• Contribute to a positive support experience by communicating clearly, prioritizing service requests, and following established processes.
<p>Robert Half is seeking an IT Support Analyst with hands-on experience supporting both Windows and macOS environments, including endpoint management through Microsoft Intune and Jamf Pro. This role will provide help desk and desktop support, manage device provisioning and application deployment, and maintain endpoint configurations across a mixed-device environment.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide hands-on help desk and desktop support for Windows and Mac users.</li><li>Provision, configure, and deploy Windows computers and Mac devices.</li><li>Manage Windows endpoints using Microsoft Intune and Apple devices using Jamf Pro.</li><li>Package, deploy, update, and troubleshoot applications across both platforms.</li><li>Create and maintain device configuration profiles, policies, and security settings.</li><li>Manage endpoint enrollment, device inventory, and mobile device management (MDM).</li><li>Deploy and troubleshoot printers, hardware, operating systems, and software.</li></ul><p><br></p>
<p>Accounting Specialist (AP/AR)</p><p>Overview</p><p>Our client is seeking an <strong>Accounting Specialist</strong> to take ownership of a highly visible accounting function supporting a well-established manufacturing organization with approximately 600 employees. This is an excellent opportunity for an experienced accounting professional who enjoys working independently, thrives in a hands-on environment, and is looking for a long-term career home.</p><p>This role plays a critical part in the day-to-day accounting operations, with a primary focus on <strong>Accounts Payable</strong>, while gradually taking on <strong>Accounts Receivable, billing, and inventory-related responsibilities</strong>. The ideal candidate is organized, detail-oriented, confident working independently, and comfortable managing manual accounting processes.</p><p>Why Join This Team?</p><ul><li>Stable, well-established organization with strong employee longevity</li><li>Professional, supportive, and respectful workplace culture</li><li>Collaborative team environment with approachable leadership</li><li>Opportunity to take ownership of key accounting functions</li><li>Broad exposure to AP, AR, billing, inventory, and month-end processes</li><li>Ideal for someone seeking long-term stability and growth in accounting knowledge</li></ul><p>Position Overview</p><p>This role operates within the Purchasing Department and works closely with vendors, internal departments, and operations teams. The successful candidate will be comfortable working in an open-office environment, collaborating with team members while independently managing daily accounting responsibilities.</p><p>Key Responsibilities</p><p>Accounts Payable (Primary Focus)</p><ul><li>Manage high-volume accounts payable processing for approximately $80 million in annual payables</li><li>Review, process, and reconcile vendor invoices and purchase orders</li><li>Monitor vendor accounts and AP aging</li><li>Prepare and schedule payments based on due dates</li><li>Enter payment information into accounting systems and maintain payment tracking</li><li>Process check payments and maintain accurate records</li><li>Identify opportunities to improve efficiencies within existing processes</li></ul><p>Accounts Receivable & Billing</p><ul><li>Support full-cycle billing processes</li><li>Prepare and process customer invoices, including high-dollar transactions</li><li>Enter transactions into ERP systems </li><li>Assist with receivable tracking and collections activities</li><li>Support accrual accounting processes and related reconciliations</li></ul><p>Inventory & Accounting Support</p><ul><li>Assist with monitoring inventory valued between $40-$50 million</li><li>Support inventory-related reconciliations and reporting</li><li>Maintain accurate accounting records and documentation</li><li>Assist with month-end accounting activities as needed</li></ul><p>Communication & Administration</p><ul><li>Monitor multiple shared department inboxes</li><li>Respond professionally to vendor and internal inquiries</li><li>Collaborate with purchasing, operations, and other internal teams</li><li>Maintain strong written communication and documentation practices</li></ul><p><br></p>
We are looking for an IT Support Specialist to deliver responsive technical assistance and outstanding customer service to students, faculty, and staff in Utica, New York. This Long-term Contract position supports a diverse computing environment that includes Windows and Mac systems, core productivity tools, account administration, and end-user issue resolution. The role also includes a meaningful audio/visual component, assisting with meeting technology, web conferencing, and event support while contributing to reliable day-to-day IT operations.<br><br>Responsibilities:<br>• Resolve support requests for hardware, software, account access, and general desktop issues while documenting troubleshooting steps and outcomes in the ticketing system.<br>• Provide hands-on support for both Windows and Apple devices, including setup, diagnosis, repair coordination, and user assistance across a mixed-device environment.<br>• Administer user access and related tasks in Active Directory, Microsoft 365, and Exchange to help maintain secure and efficient account management.<br>• Assist with conferencing and AV needs by preparing rooms, launching meetings, supporting live events, and troubleshooting platforms such as Microsoft Teams, Zoom, and Webex.<br>• Maintain accurate asset records by helping track equipment through purchasing, deployment, relocation, and retirement processes.<br>• Support telecom and local network issue resolution, collaborating with specialized infrastructure teams when deeper technical escalation is required.<br>• Create and update knowledge articles, standard procedures, and support documentation to improve consistency and self-service resources.<br>• Participate in rotating escalation coverage and respond to urgent incidents, including occasional after-hours or off-site support when operational needs require it.<br>• Follow information security standards in daily work, safeguard sensitive data, and report potential security concerns promptly.<br>• Contribute to team meetings and cross-functional support efforts, including assisting service desk, network, or server teams as priorities shift.
We are looking for an IT Support Specialist to provide day-to-day technical support for a retail apparel environment in Bolingbrook, Illinois. This Long-term Contract opportunity is ideal for someone who enjoys solving hardware and software issues, supporting end users, and keeping service requests moving efficiently. The role includes hands-on troubleshooting for workplace technology, printer support, and occasional travel to a nearby company site once or twice per month.<br><br>Responsibilities:<br>• Provide front-line technical assistance for end users by diagnosing and resolving common hardware, software, and Windows-related issues.<br>• Manage incoming service requests by opening, updating, and closing tickets while maintaining clear documentation and timely follow-up.<br>• Support Zebra printer operations, including troubleshooting connectivity, printing errors, and routine device issues.<br>• Assist with user account support and access-related tasks within Active Directory and other standard support tools.<br>• Travel to an additional company location one to two times each month to deliver onsite technical support as needed.<br>• Follow established support procedures to ensure incidents are handled consistently and escalated appropriately when required.<br>• Contribute to operational support activities tied to warehouse technology, shipping, or logistics systems when needed.<br>• Participate in training for robotics or automation-related tools and help support those technologies in the workplace.<br>• Maintain an organized, process-driven approach to issue resolution while delivering reliable customer service to internal users.
<p>We are looking for an IT Support Specialist to provide onsite technical assistance for a large healthcare organization in Michigan. This contract-to-permanent position is ideal for someone who enjoys solving everyday technology issues while delivering compassionate, high-quality support to staff working in a fast-paced and emotionally sensitive environment. The role focuses on desktop and mobile support, user onboarding, and hands-on troubleshooting across core Microsoft technologies.</p><p><br></p><p>Responsibilities:</p><p>• Provide onsite and remote technical support for end users, resolving routine hardware, software, and access-related issues in a timely manner.</p><p>• Set up and configure workstations, peripherals, and user accounts for new team members, supporting a steady monthly onboarding volume.</p><p>• Troubleshoot Windows-based environments, including Active Directory, Microsoft 365, Exchange Online, and related user access concerns.</p><p>• Assist employees in the field with remote issue resolution and guidance for laptops, mobile devices, and connectivity problems.</p><p>• Support Android phones and iPads by handling setup, basic troubleshooting, and user assistance.</p><p>• Diagnose deskside and network-related issues affecting day-to-day operations and escalate more complex problems when needed.</p><p>• Maintain accurate tracking of equipment and technology assets, including device distribution, recovery, and inventory updates.</p><p>• Deliver responsive, attentive customer service to staff members who may be working under stressful circumstances.</p><p>• Prepare stations and equipment so new and existing team members have reliable access to the tools they need to perform their work.</p>
We are looking for an IT Site Support Specialist to provide hands-on technical assistance and dependable end-user support in Kansas. This contract opportunity with permanent potential is ideal for someone who enjoys solving hardware, software, and connectivity issues in a fast-paced environment. The person in this role will help maintain day-to-day technology operations while delivering a positive support experience across the site.<br><br>Responsibilities:<br>• Provide front-line technical support for desktops, laptops, peripherals, and mobile devices, resolving issues efficiently and professionally.<br>• Troubleshoot hardware, software, network, and connectivity problems to minimize downtime for employees and business operations.<br>• Manage support requests through the ticketing system, ensuring accurate documentation, timely updates, and proper follow-through.<br>• Install, configure, and maintain workstations, printers, and other site technology equipment in alignment with company standards.<br>• Assist with user account support, device setup, and basic access-related issues to help employees stay productive.<br>• Support local technology infrastructure by identifying recurring issues, escalating complex problems, and coordinating with broader IT teams when needed.<br>• Contribute to system readiness by performing routine checks, updates, and maintenance on end-user technology and support tools.
We are looking for an IT Site Support Specialist to provide hands-on technical support for end users and maintain reliable workplace technology in Lenexa, Kansas. This contract opportunity is ideal for someone who enjoys resolving hardware, software, and connectivity issues while delivering a strong customer support experience. The person in this role will help keep day-to-day IT operations running smoothly by supporting desktop environments, infrastructure components, and service management processes.<br><br>Responsibilities:<br>• Deliver onsite technical assistance for desktops, laptops, peripherals, and mobile devices to minimize employee downtime.<br>• Diagnose and resolve incidents involving operating systems, basic network connectivity, user accounts, and standard business applications.<br>• Manage support requests through the ServiceNow platform, ensuring accurate documentation, timely updates, and proper ticket resolution.<br>• Install, configure, and replace end-user hardware and software in accordance with internal IT standards.<br>• Support local technology infrastructure by identifying issues, escalating complex problems when needed, and coordinating with broader IT teams.<br>• Perform routine workstation setup, imaging, and deployment for new employees, role changes, and equipment refreshes.<br>• Maintain inventory records for devices and accessories while helping ensure equipment is tracked and available for business needs.
We are looking for an IT Support Specialist II to provide dependable technical support and hands-on endpoint assistance for employees in Virginia Beach, Virginia. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving user issues, maintaining reliable device operations, and supporting core Microsoft and identity administration tasks. In this role, you will manage incoming support requests, contribute to system stability and security monitoring, and help keep IT processes and documentation current.<br><br>Responsibilities:<br>• Manage the daily support queue by assessing incoming issues, documenting activity, resolving Tier 1 and Tier 2 requests, and closing tickets within defined service expectations.<br>• Record all support interactions, including direct and walk-up requests, in the ticketing system so work can be prioritized, tracked, and reported accurately.<br>• Troubleshoot user-facing technical problems involving computers, software, printers, peripherals, connectivity, and account access, escalating more complex matters with complete notes when needed.<br>• Prepare, deploy, maintain, repair, and track inventory for workstations, mobile devices, printers, and related equipment across the organization.<br>• Carry out assigned administration tasks in Active Directory, Microsoft 365, and Entra ID, including account setup, group updates, licensing changes, onboarding, offboarding, and access management.<br>• Perform approved patching and update activities for workstations and servers, review backup results each day, and raise any failures or exceptions for further action.<br>• Monitor endpoint, backup, system, and security alerts, complete initial troubleshooting, and escalate suspicious activity or policy concerns to the appropriate technical lead.<br>• Create and update knowledge articles, runbooks, support procedures, hardware records, and recurring service trend reports to improve operational visibility and consistency.<br>• Assist with network and infrastructure troubleshooting, backup and recovery exercises, and evaluation or user support for approved technologies such as Microsoft Copilot.<br>• Travel occasionally to satellite offices as needed to provide onsite technical support and related IT assistance.
We are looking for a hands-on IT Support Specialist (macOS) to deliver dependable technical assistance for staff in Harrisburg, Pennsylvania. This contract opportunity with permanent potential is ideal for someone who enjoys resolving day-to-day user issues, supporting Apple-focused environments, and keeping endpoint and account services running smoothly. The role centers on Tier 1 and Tier 2 support, Microsoft 365 administration, device management, and clear communication with end users. You will also partner with vendors and elevate more advanced infrastructure or security matters to IT leadership when needed.<br><br>Responsibilities:<br>• Deliver first- and second-level support for employee technology requests, ensuring issues are logged accurately, prioritized appropriately, and carried through to completion.<br>• Provide day-to-day support for macOS systems, Apple hardware, mobile devices, and key workplace applications such as Microsoft 365, Teams, SharePoint, Outlook, OneDrive, Zoom, and Zoho One.<br>• Prepare, configure, enroll, and deploy devices while maintaining asset records, software distribution, compliance checks, and lifecycle updates for endpoints.<br>• Handle user account tasks including onboarding, offboarding, access adjustments, license administration, and other identity-related support activities.<br>• Diagnose and resolve common problems involving connectivity, authentication, conferencing tools, printers, copiers, peripherals, and general office technology.<br>• Create and maintain support documentation, end-user instructions, knowledge articles, and operational runbooks to improve consistency and service quality.<br>• Work with external vendors for troubleshooting, service coordination, and issue follow-up when third-party assistance is required.<br>• Escalate advanced technical, cybersecurity, or infrastructure concerns to IT leadership with clear documentation and context.
<p>We are looking for an experienced Senior Billing Specialist to support accurate and timely invoicing operations for a growing law firm in Washington, District of Columbia. This role is ideal for someone who can manage complex billing activity, maintain strong follow-through on collections, and ensure billing records are complete and dependable. The successful candidate will bring strong attention to detail, confidence working with electronic billing platforms, and the ability to partner effectively with internal teams to resolve billing issues.</p><p><br></p><p>Responsibilities:</p><p>• Prepare, review, and finalize client invoices to ensure charges are accurate, complete, and submitted within required deadlines.</p><p>• Monitor outstanding balances, follow up on past-due accounts, and support collection efforts through clear and timely communication.</p><p>• Generate and distribute billing statements while verifying that supporting details align with client guidelines and internal records.</p><p>• Maintain billing data within computerized billing platforms and update account information to support consistent and reliable reporting.</p><p>• Process electronic billing submissions and address rejections, edits, or resubmission needs to keep invoices moving efficiently.</p><p>• Work with attorneys and internal stakeholders to resolve billing discrepancies, clarify charge details, and respond to client inquiries.</p><p>• Use Aderant and other billing software to manage day-to-day billing activities, track status updates, and support month-end processes.</p><p><br></p><p> All interested candidates in this Senior Billing Specialist role and permanent opportunities across the D.C. area send your resume to Justin Decker via LinkedIn.</p>
<p><em>The salary range for this position is $100,000 - $120,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><b>Job Description</b></p><ul><li>Develop and promote standard and consistent business processes and internal controls across all Company product lines and business units.</li><li>Execute assigned components of the Internal Control Plan, supporting Internal Control Managers in their facilitation and management of annual program activities.</li><li>Perform procedures to assess and validate control design and operating effectiveness.</li><li>Drive continuous improvement, formulating appropriate and actionable recommendations to remediate potential control gaps.</li><li>Support certain centralized department activities, administration of the GRC tool, and prepare dashboarding and information gathering to support team reporting requirements.</li><li>Demonstrate excellent communication and relationship-building skills in formal and informal settings with various levels of Company leadership.</li><li>Serve as an educational resource for the broader organization on business process and control-related matters.</li><li>Support or lead ad hoc projects and initiatives, as assigned.</li></ul><p><br></p>