<p>We are looking for a Collections Specialist to join our team in Metairie, Louisiana in a contract capacity with the potential for a long-term opportunity. This position focuses on managing both commercial and consumer accounts, maintaining consistent communication with customers, and helping reduce outstanding balances through consistent and timely follow-up. The ideal candidate is organized, attentive to detail, and comfortable working with billing and collection activities while using Excel to track account status and support reporting.</p><p><br></p><p>Responsibilities:</p><p>• Contact commercial and consumer customers to follow up on overdue balances and secure payment commitments</p><p>• Review account histories, billing details, and payment activity to identify collection issues and determine next steps</p><p>• Maintain accurate records of collection efforts, customer conversations, disputes, and payment arrangements</p><p>• Work closely with internal teams to resolve billing discrepancies that may delay account payment</p><p>• Monitor assigned accounts and prioritize collection activities to improve recovery results</p><p>• Prepare and update spreadsheets and account reports in Microsoft Excel to track aging and collection performance</p><p>• Apply collection procedures consistently while delivering attentive customer service during all interactions</p>
<p>We are looking for a detail-oriented Collections Specialist to support accounts receivable efforts for both commercial and consumer accounts in Georgia. This contract opportunity with potential for a permanent role is ideal for someone who can communicate effectively, resolve outstanding balances efficiently, and help maintain healthy cash flow through consistent follow-up. The right candidate will be comfortable handling billing-related collection activity, reviewing account status, and working with customers to secure timely payment.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage a portfolio of clients with outstanding balances and proactively contact them by phone, email, and other communication channels to drive collections activity.</li><li>Follow established processes, decision trees, and documented client agreements to resolve delinquent accounts and secure payment commitments.</li><li>Work closely with the Client Success team to review account status, supporting documentation, retention requirements, and next steps for collection efforts.</li><li>Maintain detailed and accurate account notes, payment arrangements, and collection activity within the company's CRM and proprietary portal.</li><li>Handle difficult collection conversations with professionalism while educating clients on their obligations and available resolution options.</li><li>Meet daily activity expectations, including approximately 200 outbound calls and 3 hours of talk time.</li><li>Monitor deadlines and account milestones to ensure timely follow-up and escalation when necessary.</li><li>Achieve collection goals through a combination of consistent activity, persistence, and effective negotiation skills.</li></ul><p><br></p>
<p>Our client is seeking a <strong>Collections Specialist </strong>to support their team on a project basis through the end of the year. The position focuses on maintaining account performance, resolving delinquency issues, and delivering effective customer interactions. This role is fully onsite in Somerset County, NJ. </p><p><br></p><p><strong>Collection Specialist Responsibilities:</strong></p><p><br></p><p>• Manage a portfolio of past-due consumer and commercial accounts, following established collection practices to reduce delinquency.</p><p>• Contact customers by phone and written correspondence to discuss outstanding balances, secure payment commitments, and document all collection activity accurately.</p><p>• Review account histories and billing details to identify payment issues, recommend next steps, and support timely resolution.</p><p>• Coordinate with internal teams to address account discrepancies, update records, and ensure collection efforts align with institutional policies.</p><p>• Monitor repayment arrangements and follow up consistently to improve account recovery and maintain service standards.</p><p>• Apply banking or credit union collection procedures while handling sensitive financial conversations with care and discretion.</p>
<p>Robert Half has partnered with a thriving manufacturer on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, applying daily payments, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>How you will make an impact</p><p>· Review and assess customer credit applications, financial statements, and payment history to establish appropriate credit limits </p><p>· Monitor accounts receivable aging and proactively follow up on past-due balances </p><p>· Perform collections activities via phone, email, and written correspondence </p><p>· Investigate and resolve billing discrepancies, short payments, and disputes </p><p>· Maintain accurate and up-to-date customer credit files and account records </p><p>· Collaborate with sales, customer service, and accounting teams to address account issues </p><p>· Recommend accounts for credit holds or escalation based on risk assessment </p><p>· Prepare and analyze reports related to credit exposure, delinquency trends, and collections performance </p><p>· Support month-end close activities, including reconciliation of A/R accounts </p><p>· Ensure compliance with company policies and applicable regulations</p>
<p>We are seeking a detail-oriented <strong>Collections Specialist</strong> to support account resolution and receivables management for a growing healthcare organization in Houston. This role is responsible for reducing outstanding balances, resolving payment discrepancies, and partnering with customers and internal teams to improve collection performance. The ideal candidate is proactive, customer-focused, and skilled at managing complex accounts while maintaining positive business relationships.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage an assigned portfolio of accounts, monitoring aging reports, payment activity, and outstanding balances.</li><li>Investigate and resolve payment discrepancies, underpayments, short-pays, and billing issues.</li><li>Perform account reconciliations, adjustments, write-offs, and credit-related documentation as needed.</li><li>Drive collection efforts to reduce delinquency, improve cash flow, and minimize aged receivables.</li><li>Partner with customers, sales, and internal stakeholders to resolve payment barriers and secure required documentation, including purchase orders.</li><li>Lead account review meetings to discuss aging trends, open issues, and action plans.</li><li>Escalate high-risk or overdue accounts to leadership when necessary to accelerate resolution.</li><li>Provide timely updates to internal teams regarding collection activity, account status, and potential risks.</li><li>Prepare and present reporting on key accounts, collection metrics, and credit hold activity.</li><li>Resolve customer disputes professionally while maintaining strong internal and external relationships.</li><li>Maintain knowledge of company policies, procedures, and services to support effective collections and account management.</li></ul>
<p>We are looking for a Collections Specialist to join our team in Georgia in a contract capacity with the potential for a permanent role. This role focuses on managing business to business receivables, improving payment performance across an assigned portfolio, and addressing billing concerns with a strong balance of customer service and business judgment. The ideal candidate brings solid collections experience, communicates account status clearly, and works effectively with both clients and internal partners to reduce risk and support healthy cash flow.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of commercial accounts by following up on outstanding balances and driving timely payment resolution.</p><p>• Review short-paid and overpaid invoices, reconcile discrepancies, and determine appropriate next steps to resolve account variances.</p><p>• Prepare weekly portfolio updates that summarize account status, payment trends, and collection risks for leadership review.</p><p>• Investigate billing questions and payment disputes by examining account history and coordinating with clients to reach accurate resolutions.</p><p>• Record customer payments received by check, ACH, wire, and lockbox activity in accordance with established timelines and controls.</p><p>• Partner with Sales, Account Management, Client Services, Finance, and Vehicle Operations to support collection efforts and maintain strong client relationships.</p><p>• Maintain detailed documentation of client communications, follow-up actions, and escalation needs within designated systems.</p><p>• Provide analysis on customer payment behavior and account issues to help internal teams prioritize collection strategies and minimize losses.</p>
<p>We are looking for a detail-oriented Collections Specialist to support accounts receivable operations for an organization in Brookfield, WI. This role centers on maintaining strong customer relationships while helping reduce outstanding balances through timely follow-up and clear communication. The ideal candidate is organized, responsive, and comfortable assisting with related payment processing tasks when needed.</p><p><br></p><p>Responsibilities:</p><p>• Monitor overdue customer balances and contact clients by phone or email to secure payment and resolve outstanding invoices.</p><p>• Provide courteous and effective customer support by responding to account-related questions and helping customers understand billing details.</p><p>• Maintain accurate records of collection activity, payment commitments, and account status updates within internal systems.</p><p>• Work closely with the accounting team to support accounts receivable efforts and help keep aging reports current.</p><p>• Assist with cash application activities as needed by posting payments and helping reconcile customer accounts.</p><p>• Handle inbound calls related to billing, payment status, and past-due balances in a courteous and service-focused manner.</p>
<p>We are seeking an experienced Collections Specialist to join a well-established, family-owned technology company near Lakeville, MA. For over 100 years, this organization has served as a trusted technology partner to clients across a variety of industries, earning a reputation for exceptional service and long-term customer relationships.</p><p><br></p><p>In this role, you will work closely with a loyal client base to resolve billing discrepancies, manage outstanding receivables, and ensure timely collections. As a key member of the accounting team, you will play an important role in supporting the company's financial health and cash flow.</p><p><br></p><p>If you are looking for a stable, long-term opportunity with a growing organization that values its employees and promotes a collaborative culture, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Evaluate customer and distributor credit worthiness.</p><p>• Assess credit risk in granting credit terms and establish credit lines.</p><p>• Collect from all our customers and record payments.</p><p>• Communicate via email and telephonically with customers, vendors, and Ockers employees.</p><p>• Investigate disputed balances and correct errors such as misapplied payments, late charges, direct deposit errors, or overpayments.</p><p>• Create AR reports and work both internally and externally to keep accounts current.</p><p>• Keep information in an organized and accessible system for review and backup.</p><p>• Perform other duties as requested.</p><p><br></p><p>Required Experience:</p><p>• 5+ years' experience in a Collections role</p><p>• Bachelor's degree or experience equivalent</p><p>• Basic understanding of the Fair Debt Collection Practices Act and state and federal laws pertaining to collection activities</p><p>• Experience with ERP systems and proficiency in Excel and Outlook</p><p>• Strong internal and external customer service abilities</p>
<p><strong>Strong collections isn't about making calls all day. It's about getting results.</strong></p><p>A growing North County distribution company is seeking a <strong>Collections Specialist</strong> to manage a portfolio of commercial customer accounts and help improve cash flow while maintaining positive business relationships. This position is ideal for someone who is comfortable discussing outstanding balances, investigating payment delays, and working with customers to find practical solutions. You'll partner with accounts receivable, sales, and customer service to resolve disputes and prevent small billing issues from turning into long-overdue accounts.</p><p><br></p><p>The company is looking for someone who can balance persistence with professionalism. You'll have ownership of your assigned accounts, visibility into aging trends, and the opportunity to help improve collection procedures.</p><p><strong>What you'll be responsible for:</strong></p><ul><li>Manage a portfolio of business-to-business customer accounts.</li><li>Review aging reports and prioritize past-due invoices for follow-up.</li><li>Contact customers by phone and email regarding outstanding balances.</li><li>Secure payment commitments and follow up to ensure agreed-upon payments are received.</li><li>Research short payments, unapplied cash, billing disputes, and account discrepancies.</li><li>Coordinate with billing and AR teams to resolve invoice issues.</li><li>Partner with sales and customer service when account disputes require additional support.</li><li>Document collection activity, customer conversations, and payment arrangements.</li><li>Escalate seriously delinquent or high-risk accounts according to company procedures.</li><li>Assist with credit holds and account reviews when appropriate.</li><li>Prepare aging summaries and collection status reports for management.</li><li>Identify recurring payment delays and recommend ways to improve collection performance.</li></ul>
<p>We are seeking a Collections Specialist in Middlesex County, NJ. In this role you will be responsible for handling the collections process, monitoring aging reports, following up on outstanding invoices, and more. If you are looking for a new opportunity, this might be the role for you! </p><p> </p><p>Responsibilities:</p><p>• Review delinquent accounts and determine appropriate collection actions.</p><p>• Contact customers regarding past-due accounts and negotiate payment arrangements.</p><p>• Process customer payments and update account information accurately.</p><p>• Monitor and manage aging reports to prioritize past-due accounts.</p><p>• Document all collection activities accurately in the company's account management system.</p>
We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for a long-term contract opportunity based in Pasadena, Texas. This position focuses on business-to-business collections within a commercial environment and will work closely with customers and internal teams to help maintain timely payment activity and accurate account records. The ideal candidate brings experience in collections for construction or industrial clients and is comfortable managing vendor-related updates while working within rental management systems.<br><br>Responsibilities:<br>• Contact business customers regarding outstanding balances and follow up consistently to secure timely payment.<br>• Review customer accounts, investigate past-due invoices, and resolve billing or payment discrepancies in coordination with internal teams.<br>• Maintain accurate notes, collection status updates, and supporting documentation within account records and system tools.<br>• Process vendor maintenance activities and ensure related information is current, complete, and properly documented.<br>• Work within rental management software to monitor account activity, update records, and support day-to-day collections workflows.<br>• Communicate professionally with customers to negotiate payment arrangements and reduce delinquent balances.<br>• Partner with billing, credit, and operations teams to address account issues that may delay collections.<br>• Prepare routine reports on collection efforts, aging trends, and account status for management review.
We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for a logistics organization in Blue Ash, Ohio. This Long-term Contract position focuses on applying incoming payments, reviewing customer accounts for accuracy, and following up on overdue invoices while maintaining a thorough and service-minded approach. The ideal candidate will balance strong collection practices with careful recordkeeping and effective communication to help keep cash flow on track.<br><br>Responsibilities:<br>• Apply customer payments promptly and accurately to the appropriate accounts and invoices.<br>• Review account activity to identify discrepancies, outstanding balances, and items that require follow-up.<br>• Communicate with customers regarding overdue payments and work toward timely resolution of open receivables.<br>• Reconcile account records by researching payment details, credits, deductions, and unapplied cash.<br>• Maintain complete and organized documentation of collection efforts, payment updates, and account status changes.<br>• Partner with billing and internal stakeholders to address invoice questions and remove obstacles to payment.<br>• Monitor aging reports and prioritize collection activities based on risk, volume, and due dates.<br>• Support process updates or operational changes impacting receivables activities when needed.
<p>We are looking for a <strong>Collections Specialist</strong> to support accounts receivable and payment recovery efforts for a cleaning industry organization in Omaha, Nebraska. This Long-term Contract position is ideal for someone who can balance clear customer communication with accurate billing follow-up and strong record management. The role will focus on resolving past-due balances, maintaining collection activity documentation, and helping keep billing operations organized and current.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Contact commercial and consumer customers regarding outstanding balances and guide them through payment resolution options.</p><p>• Review account histories, billing details, and payment records to identify discrepancies and determine appropriate collection actions.</p><p>• Maintain accurate documentation of collection activity, customer conversations, disputes, and promised payment dates in internal systems.</p><p>• Work closely with billing and internal support teams to address invoice issues, reconcile account concerns, and improve payment turnaround.</p><p>• Monitor aging reports and prioritize delinquent accounts based on risk, balance size, and follow-up timelines.</p><p>• Process account updates, enter payment-related information, and ensure records remain current and complete.</p><p>• Escalate unresolved or high-risk accounts according to established collection procedures and company guidelines.</p>
We are looking for a Collections Specialist to support accounts receivable efforts for a Contract position based in Rhode Island. This role focuses on maintaining healthy cash flow by engaging with customers, resolving outstanding balances, and promoting timely payment across commercial and consumer accounts. The ideal candidate brings strong follow-up skills, sound judgment, and the ability to handle billing concerns effectively while maintaining positive client relationships.<br><br>Responsibilities:<br>• Manage collection activities for commercial and consumer accounts by contacting customers regarding past-due balances and securing payment commitments.<br>• Review account status, aging reports, and payment history to identify overdue accounts and determine appropriate next steps.<br>• Investigate billing questions and work with internal partners to resolve discrepancies that may delay payment.<br>• Document conversations, promised payment dates, dispute details, and collection outcomes accurately within account records.<br>• Follow established collection procedures to reduce outstanding receivables while maintaining a detail-oriented customer experience.<br>• Monitor credit-related collection issues and escalate complex or high-risk accounts when additional action is needed.<br>• Prepare updates on collection progress, unresolved balances, and account trends for management review.
We are looking for a Collections Specialist to join a long-term Contract opportunity in Earth City, Missouri. This role is ideal for an accounts receivable specialist who can balance billing, cash application, and collections work while maintaining accurate records and strong follow-through. The position will focus on reducing overdue balances, resolving account concerns, and partnering with internal teams to keep receivables moving efficiently.<br><br>Responsibilities:<br>• Oversee daily accounts receivable tasks, including invoicing support, payment posting, and collection outreach to maintain steady cash flow.<br>• Review aging reports and contact customers regarding overdue balances to encourage timely payment and reduce delinquency.<br>• Investigate billing variances, payment exceptions, and disputed items, then work toward accurate and timely resolution.<br>• Keep customer account details current by recording transactions, updates, and follow-up activity with precision.<br>• Partner with cross-functional teams to address account-related issues and improve the effectiveness of receivables operations.<br>• Recommend practical enhancements to collection methods, accounts receivable workflows, and related procedures.<br>• Adjust to changing priorities, team structures, and updated processes while continuing to meet business needs.<br>• Handle assigned accounts independently, using sound judgment to solve problems and escalate issues when necessary.<br>• Learn unfamiliar tools and procedures quickly and apply them effectively with limited direction.
We are looking for a Collections Specialist to join a manufacturing organization in New York on a contract basis. This position focuses on managing customer accounts, reducing outstanding balances, and supporting healthy cash flow through effective follow-up and issue resolution. The ideal candidate brings experience with both commercial and consumer collections, along with a strong understanding of billing and credit-related processes.<br><br>Responsibilities:<br>• Contact commercial and consumer customers regarding past-due balances and drive timely payment resolution through clear, effective communication.<br>• Review aging reports and account histories to prioritize collection efforts and identify high-risk receivables.<br>• Investigate billing questions, payment discrepancies, and account issues in partnership with internal teams to remove barriers to payment.<br>• Maintain accurate records of collection activity, customer commitments, and account status updates within company systems.<br>• Work closely with credit and finance personnel to support account evaluations and recommend appropriate collection actions.<br>• Monitor outstanding invoices and follow established collection procedures to improve recovery rates and reduce delinquency.<br>• Prepare account summaries and status updates for leadership to highlight collection trends and unresolved items.
<p>We are looking for a detail-oriented Part Time Collections Specialist to join our team in Greenwood Village, Colorado on a Contract basis. This role focuses on managing receivables, communicating with customers about outstanding balances, and supporting timely payment resolution across commercial and consumer accounts. The ideal candidate brings strong follow-up skills, sound judgment, and the ability to handle collection activities professionally while maintaining positive customer relationships. This role is fully remote but you MUST be local to Colorado. </p><p><br></p><p>Responsibilities:</p><p>• Contact customers regarding overdue balances and guide them through payment resolution for both commercial and consumer accounts.</p><p>• Review aging reports and account activity to prioritize collection efforts and reduce outstanding receivables.</p><p>• Investigate billing concerns, reconcile discrepancies, and coordinate with internal teams to support accurate account balances.</p><p>• Document collection interactions, payment commitments, and account updates in the appropriate systems.</p><p>• Monitor adherence to established collection procedures and escalate accounts when additional action is required.</p><p>• Work closely with credit and billing teams to support account review, dispute resolution, and risk assessment.</p><p>• Track payment trends and provide updates on collection status, unresolved issues, and recovery progress.</p>
<p>We are looking for a Collections Specialist to support receivables and payment recovery efforts for a company in Milwaukie, Oregon. This Long-term Contract position is ideal for someone who can balance customer service with consistent follow-through while helping reduce past-due accounts. The person in this role will work closely with tenants, vendors, and internal partners to address billing concerns, maintain account accuracy, and recommend practical solutions for delinquent balances.</p><p><br></p><p>Responsibilities:</p><p>• Review overdue accounts and propose appropriate next steps to improve payment status and reduce outstanding balances.</p><p>• Communicate with customers by phone and through written correspondence to resolve billing questions and secure payment commitments.</p><p>• Maintain accurate records of collection activity, account updates, and follow-up actions within the CRM system.</p><p>• Partner with colleagues and external contacts in a detail-oriented, team-focused manner to support efficient account resolution.</p><p>• Handle inbound calls related to account status, payment issues, and billing inquiries with a service-oriented approach.</p><p>• Monitor receivables aging and escalate concerns when patterns of delinquency require additional corrective action.</p><p>• Coordinate with billing and accounts receivable teams to verify charges, research discrepancies, and support account reconciliation.</p>
We are looking for a motivated Collections Specialist to join a growing organization in Florida. This contract opportunity is ideal for someone who communicates clearly, works with urgency, and is eager to build experience in a customer-facing financial role. You will support account resolution efforts through outbound outreach, billing review, and dispute follow-up while receiving training to succeed in the position.<br><br>Responsibilities:<br>• Place a high volume of outbound calls each day to connect with customers regarding past-due balances and payment activity.<br>• Review account details carefully to confirm charges are accurate and identify any billing concerns that may affect collection efforts.<br>• Investigate customer disputes by gathering relevant information, clarifying issues, and helping move accounts toward resolution.<br>• Maintain clear and respectful communication with clients while encouraging timely payment and positive account outcomes.<br>• Document conversations, payment updates, and account actions thoroughly to keep records current and accurate.<br>• Work closely with internal teams to resolve billing questions and support efficient follow-up on outstanding accounts.<br>• Prioritize tasks with a strong sense of urgency to manage assigned accounts and meet daily activity expectations.<br>• Learn collection practices, account procedures, and customer service standards through provided training and coaching.
We are looking for an experienced Collections Specialist to join a financial institution in New York, New York on a Contract basis. This role is ideal for someone who is detail oriented and can manage assigned accounts with confidence, maintain consistent client communication, and drive timely payment resolution in a high-volume environment. The position partners closely with collections leadership and requires strong judgment, organization, and accuracy when working across financial records and account activity.<br><br>Responsibilities:<br>• Manage a designated portfolio of commercial and consumer accounts, prioritizing follow-up activities to support timely recovery of outstanding balances.<br>• Conduct a large volume of outbound collection calls and related outreach to clients, maintaining professionalism while working toward payment commitments and issue resolution.<br>• Review account status, billing details, and payment history to identify delinquency trends and determine appropriate collection strategies.<br>• Collaborate with the Collections Manager and Team Lead to address escalated matters, align on account actions, and support overall team performance.<br>• Record collection activity, client interactions, and payment arrangements accurately in tracking systems and supporting documentation.<br>• Use Excel and nCino to monitor account updates, organize portfolio data, and prepare reports related to collection efforts and aging balances.<br>• Coordinate with internal stakeholders to investigate account discrepancies, clarify billing questions, and help remove barriers to payment.<br>• Ensure collection activities are handled in accordance with established policies, regulatory expectations, and institution standards.
<p>We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for a client in the Pittsburgh Area, Pennsylvania. This position focuses on reducing overdue balances, reviewing customer credit exposure, and keeping account records accurate through consistent follow-up and documentation. The role partners with internal teams and customers to address payment concerns, resolve billing discrepancies, and promote timely cash flow.</p><p><br></p><p>Responsibilities:</p><p>• Review customer account activity, aging trends, and available credit to identify overdue balances and potential risk.</p><p>• Communicate with customers in a clear and courteous manner to secure payment, confirm commitments, and maintain productive business relationships.</p><p>• Investigate payment discrepancies such as deductions, short remittances, billing questions, and unapplied funds, and coordinate resolution with the appropriate teams.</p><p>• Record collection efforts, customer disputes, payment arrangements, and account updates with complete and accurate documentation.</p><p>• Reconcile receivable balances and maintain account records to ensure invoicing and payment information is current and correct.</p><p>• Assess customer credit details and provide informed recommendations on payment terms, credit exposure, and potential account restrictions.</p><p>• Partner with Sales, Customer Service, Billing, and Accounting to remove issues that could interfere with payment collection.</p><p>• Prepare aging summaries, collection status reports, and supporting account documentation for regular review.</p><p>• Elevate severely past-due or higher-risk accounts to management when additional action is needed.</p><p>• Support month-end and year-end accounts receivable tasks while following company policies and financial confidentiality standards.</p>
We are looking for a Collections Specialist to support revenue recovery efforts for a long-term contract opportunity in Minneapolis, Minnesota. This position focuses on managing account follow-up, resolving outstanding balances, and working across internal and external partners to improve payment outcomes. The ideal candidate brings a strong understanding of collections workflows, can navigate complex healthcare-related systems and programs, and communicates effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Manage assigned accounts and perform timely follow-up to secure payment resolution and reduce aging balances.<br>• Investigate unpaid or underpaid claims by reviewing account details, payer activity, and supporting documentation.<br>• Communicate with patients, payers, and internal teams to clarify discrepancies and move accounts toward closure.<br>• Apply knowledge of healthcare programs and coverage structures, including government-related plans, when addressing account issues.<br>• Document collection activity thoroughly and maintain accurate records within applicable systems and tracking tools.<br>• Partner with offshore or cross-functional support teams to coordinate workload, share updates, and maintain service expectations.<br>• Analyze account trends and identify recurring obstacles that may affect reimbursement or collection performance.<br>• Support process adherence by following established billing and collection procedures while meeting productivity goals.
We are looking for a detail-oriented Collections Specialist to support accounts receivable activity for an advertising organization in Fort Mill, South Carolina. This is a Contract position focused on managing outstanding balances, improving cash flow performance, and partnering with internal teams and customers to resolve payment obstacles efficiently. The ideal candidate brings strong collections experience, sound judgment, and the ability to work across billing, dispute resolution, and account reconciliation processes.<br><br>Responsibilities:<br>• Manage a designated portfolio of receivable accounts and drive progress toward established monthly cash collection targets.<br>• Contact customers regarding overdue balances, obtain specific payment commitments with agreed amounts and dates, and document follow-up activity accurately in Oracle.<br>• Review aging reports and weekly account priorities to organize outreach, focus on high-risk balances, and maintain an effective daily collection strategy.<br>• Investigate customer questions related to delinquent invoices by providing statements, invoice support, and account details needed to move payment forward.<br>• Identify the underlying reason for delayed payment, apply the appropriate resolution category, and update account status as new information becomes available.<br>• Partner with billing, sales, service operations, cash applications, and credit leadership to resolve disputes, deductions, short payments, and account discrepancies through completion.<br>• Reconcile remittance information and account activity using spreadsheets and reporting tools, while identifying unapplied or misapplied cash and coordinating corrections.<br>• Work within customer billing and accounts payable portals to submit documentation, confirm invoice receipt, secure purchase order details, and verify expected payment timing.<br>• Monitor collection trends, recommend process improvements, and escalate accounts for credit hold, service interruption, write-off, or outside placement when appropriate.<br>• Support strategic account collection efforts by aligning communication and next steps with account stakeholders and leadership teams.
We are looking for a Collections Specialist to support receivables management for a long-term contract opportunity based in Rollingwood, Texas. This position focuses on maintaining healthy account balances, communicating professionally with customers regarding outstanding payments, and helping resolve billing-related issues in a timely manner. The ideal candidate brings experience across consumer and commercial collections, strong attention to detail, and the ability to manage follow-up activities with consistency and professionalism.<br><br>Responsibilities:<br>• Contact consumer and commercial customers to follow up on overdue balances and secure timely payment commitments.<br>• Review account histories, open invoices, and payment activity to identify collection priorities and support accurate outreach efforts.<br>• Investigate billing concerns with customers and internal teams to help resolve issues that may delay payment.<br>• Maintain complete and up-to-date records of collection activity, customer conversations, and account status in designated systems.<br>• Monitor aging reports and take appropriate action to reduce past-due receivables while supporting overall cash flow goals.<br>• Coordinate with stakeholders to escalate high-risk or unresolved accounts and recommend next steps for recovery.<br>• Prepare routine updates on collection progress, outstanding balances, and account trends for management review.<br>• Use business tools such as NetSuite and Gmail to manage correspondence, track collection efforts, and organize account-related communication.
We are looking for an experienced Collections Specialist to support premium receivables and billing operations for a leading insurance organization in Warren, New Jersey. This Long-term Contract position is ideal for a detail-oriented individual who can manage complex accounts, strengthen cash recovery efforts, and work closely with internal teams as well as brokers and agents. The role requires sound judgment, strong negotiation skills, and the ability to resolve escalated collection and payment issues while helping improve operational controls and processes.<br><br>Responsibilities:<br>• Manage complex billing and collection activity tied to receivables, including deductible-related accounts and higher-risk portfolios.<br>• Investigate and resolve payment application discrepancies, outstanding balances, and unapplied cash to improve account accuracy.<br>• Develop and execute collection strategies for overdue accounts, including negotiated payment arrangements and recovery plans.<br>• Handle disputed receivables and other escalated matters by coordinating with stakeholders to reach timely resolution.<br>• Partner with Underwriting, Finance, brokers, and agents to address premium-related issues and support effective collections outcomes.<br>• Oversee recovery activity for aged and high-value balances, including coordination with external collection resources when needed.<br>• Serve as a senior point of contact for escalation matters arising from offshore support teams and complex account situations.<br>• Provide guidance to less experienced team members and share best practices that improve consistency and performance.<br>• Identify process gaps and recommend stronger digital or manual controls that support governance, reporting, and cash flow improvement.