<p>We are looking for a <strong>Customer Success Specialist/Claims Processor</strong> to support individuals with questions related to unclaimed property claims. This contract opportunity with permanent potential is ideal for someone who is comfortable managing a high volume of inbound calls, guiding customers through claim-related questions, and completing accurate follow-up work in a fast-paced environment. The person in this role will combine strong service skills with careful documentation and sound judgment to help ensure each claim is handled thoroughly and professionally.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Respond to inbound customer inquiries regarding unclaimed property claims with professionalism, patience, and clarity.</p><p>• Provide updates on claim progress and explain what records or supporting materials are needed to move a claim forward.</p><p>• Guide customers through the claim submission process, including assistance with using the online portal and resolving basic navigation issues.</p><p>• Locate existing records and set up new claims within the company database while maintaining complete and accurate information.</p><p>• Enter, review, and validate claim data according to established procedures and quality expectations.</p><p>• Examine submitted documentation to help determine ownership and identify the appropriate next steps for claim processing.</p><p>• Record detailed summaries of customer interactions and claim activity so files remain current and well documented.</p><p>• Recognize inconsistencies, recurring concerns, or unusual issues and elevate them to management or the appropriate team when necessary.</p><p>• Support additional administrative assignments and special projects as business needs require.</p>
<p><strong>IT Support Specialist</strong></p><p><br></p><p><strong>Overview</strong></p><p>Growing technology-driven organization seeking an IT Support Specialist to provide day-to-day end-user support and maintain core IT systems. This role will support employees across business applications, workstations, user accounts, and endpoint devices while helping ensure a reliable and secure computing environment.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide Tier 1/Tier 2 technical support for end users</li><li>Troubleshoot hardware, software, operating system, and application issues</li><li>Manage user account provisioning, access requests, and employee onboarding/offboarding</li><li>Support endpoint management, software deployment, and patching activities</li><li>Maintain ticketing systems, technical documentation, and knowledge base articles</li><li>Assist with basic network and connectivity troubleshooting</li><li>Track IT assets and equipment inventory</li><li>Escalate and coordinate issue resolution with internal and external support teams as needed</li></ul>
<p>We are looking for a Client Service Coordinator to support daily service operations at an in-person site in Indianapolis. This long-term contract position is ideal for someone who enjoys a client-facing environment, can manage multiple tasks independently, and communicates effectively with both vendors and internal partners. The role focuses on coordinating site activities, maintaining accurate asset and inventory information, and helping ensure laboratory support services run smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate vendor visits by arranging schedules, confirming site access, and supporting timely completion of service activities.</p><p>• Escort external service providers through laboratory and controlled areas while following site protocols and safety expectations.</p><p>• Maintain accurate records for assets, inventory, and service-related updates, including additions, changes, and removals.</p><p>• Work with internal teams to address client service needs and help keep operational requests moving forward efficiently.</p><p>• Support corrective and preventive maintenance activity coordination to help minimize disruptions to site operations.</p><p>• Monitor daily tasks with a high level of organization and follow-through while working independently within a team environment.</p><p>• Use Microsoft Office tools to document activity, track requests, and communicate updates clearly to stakeholders.</p><p>• Provide attentive front-line service to clients, vendors, and colleagues through responsive and courteous communication</p>
<p>We are seeking an IT Support Specialist to join a collaborative technology team supporting a professional office environment. This role is ideal for someone who enjoys helping users, troubleshooting technical issues, and expanding their knowledge across a variety of technologies. This role works closely with the IT Manager, and will provide day-to-day end-user support while gaining exposure to infrastructure, security, and systems administration projects. This position offers the opportunity to build technical skills beyond traditional help desk responsibilities.</p><p><br></p><p>Responsibilities</p><ul><li>Respond to and resolve technical support requests through the IT ticketing system.</li><li>Provide support for desktops, laptops, mobile devices, printers, and office technology.</li><li>Configure, deploy, upgrade, and troubleshoot Windows-based systems.</li><li>Manage user accounts, permissions, and groups within Active Directory and Microsoft 365.</li><li>Support conference room technology and virtual meeting platforms.</li><li>Perform device setup, imaging, deployment, replacement, and repair.</li><li>Coordinate employee onboarding and offboarding activities, including equipment provisioning and recovery.</li><li>Support mobile devices, including setup, troubleshooting, and redeployment.</li><li>Maintain hardware inventory and IT asset records.</li><li>Coordinate device repairs, recycling activities, and equipment tracking.</li><li>Package and ship technology equipment as needed.</li><li>Document procedures and maintain accurate technical records.</li><li>Collaborate with internal teams to resolve issues and improve IT services.</li><li>Assist with infrastructure and technology projects as opportunities arise.</li></ul><p><br></p>
We are looking for a Customer Success Specialist to join a manufacturing organization in North Aurora, Illinois on a contract-to-permanent basis. This role is ideal for someone who combines strong customer service instincts with a detail-oriented approach to order accuracy, cross-functional coordination, and issue resolution. You will serve as a key link between customers and internal teams, helping ensure orders move efficiently from intake through completion while supporting a high standard of service and compliance.<br><br>Responsibilities:<br>• Evaluate incoming customer orders to confirm accuracy, completeness, and alignment with required product specifications before processing.<br>• Partner with engineering teams to clarify configurations, confirm build viability, and resolve technical questions tied to customer requests.<br>• Manage special-order activity by directing requests through the appropriate review channels and following up to keep timelines on track.<br>• Administer change documentation, maintain accurate records, and coordinate approvals across relevant departments.<br>• Assist with customer portal activity and internal order workflows by investigating transmission errors, connectivity concerns, and related system issues.<br>• Provide timely updates to stakeholders regarding order status, processing developments, and resolution of service-related problems.<br>• Track daily performance indicators, prepare operational reporting, and contribute ideas that improve workflow efficiency and service quality.<br>• Support onboarding and team development by sharing best practices in order entry and maintaining current process documentation.<br>• Conduct restricted party screening to help uphold trade compliance requirements and internal policy standards.
<p>We are looking for a Customer Success Specialist in the Muskegon, MI area to support residents, contractors, and community partners with permit-related services. This Contract position is ideal for someone who enjoys delivering responsive customer service, managing detailed administrative processes, and keeping multiple requests moving efficiently. The person in this role will help guide customers through the permit lifecycle while maintaining accurate records and collaborating with internal technical staff to ensure dependable service. Possible contract to hire, 30 days minimum on contract, 100% onsite, Monday-Thursday, 7:30am-5:30pm, Fridays off. Start as soon as next day!</p><p><br></p><p>Responsibilities:</p><p>• Assist customers by phone, email, and in person with questions related to permits, application status, and building department services.</p><p>• Receive permit applications, review submitted information for completeness, and move requests through each stage of the approval and closeout process.</p><p>• Maintain organized records for permit files, correspondence, inspection documents, plans, drawings, and other departmental materials.</p><p>• Coordinate with inspectors and plan review personnel to support consistent workflows and timely communication across the permitting process.</p><p>• Monitor open permits and follow up on outstanding items to help keep applications, reviews, inspections, and final closures on schedule.</p><p>• Provide attentive support to contractors, government representatives, and members of the public while resolving service issues with sound judgment.</p><p>• Use office software and permitting systems to enter, update, track, and retrieve information accurately.</p><p>• Contribute to process consistency by helping document and uphold standard administrative practices within the building department.</p>
<p>We are looking for an Employer Shared Responsibility Specialist (Tier II) to support client issue resolution and service delivery for a payroll services organization in West Palm Beach, FL. This Long-term Contract position is ideal for someone who combines analytical thinking with strong client communication and can navigate regulatory and operational questions with accuracy. In this role, you will work across internal teams and external reference sources to investigate concerns, provide informed recommendations, and help maintain a high standard of client satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Investigate client questions by reviewing information from internal support platforms and authoritative external sources, including government and regulatory websites, to deliver accurate resolutions.</p><p>• Partner with clients as well as sales and operations teams to assess issues, identify practical solutions, and communicate recommendations clearly and professionally.</p><p>• Build a strong understanding of client account configurations, related service workflows, and operational procedures to resolve concerns efficiently.</p><p>• Document client interactions, research findings, and response details thoroughly to maintain complete and reliable service records.</p><p>• Contribute to product-focused initiatives such as regulatory updates, testing activities, and training efforts when subject matter support is needed.</p><p>• Provide guidance to newer team members and contract staff by sharing process knowledge and reinforcing current policies and expectations.</p><p>• Manage assigned work in alignment with departmental service level commitments and quality standards.</p><p>• Support long-term client satisfaction by identifying opportunities to improve responsiveness, accuracy, and overall service effectiveness.</p>
<p><strong>Overview</strong></p><p>We are seeking an experienced, customer-focused IT Support Specialist to support attorneys, legal assistants, and business professionals in a fast-paced law firm environment. This role is responsible for resolving hardware, software, Microsoft 365, and legal technology issues while delivering exceptional customer service and supporting the adoption of new technologies.</p><p>The ideal candidate will have strong experience with <strong>Microsoft 365, iManage Cloud, Litera products, Windows endpoint support, and legal technology platforms</strong>. Prior law firm experience is required.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide remote and onsite technical support to attorneys, legal assistants, and business professionals.</li><li>Troubleshoot hardware, software, endpoint devices, plugins, peripherals, networking, VPN, Wi-Fi, and connectivity issues.</li><li>Manage incidents and service requests through the ticketing system, escalating when appropriate.</li><li>Support Microsoft 365 applications, identity services, collaboration tools, Microsoft Copilot, MFA, device enrollment, user access, and account administration.</li><li>Perform basic Azure AD/Active Directory administration, including password resets and user account support.</li><li>Configure, deploy, maintain, and troubleshoot Windows laptops and desktops.</li><li>Support legal technology platforms including <strong>iManage Cloud, Litera products, BigHand, Docket Enterprise, DocuSign, Adobe Acrobat Pro, and Harvey AI</strong>.</li><li>Assist attorneys and staff with document management, document creation, workflow tools, and software integrations.</li><li>Coordinate with software vendors to troubleshoot and resolve application issues.</li><li>Create and maintain technical documentation, knowledge base articles, ticket notes, and support procedures.</li><li>Participate in technology rollouts, office upgrades, and continuous process improvement initiatives.</li></ul>
<p>Remote Paralegal Market Analyst Position Must Reside in Denver Metro Area </p><p><br></p><p>Our client, an established company serving the personal injury legal industry, is seeking a Market Analyst / Portfolio Servicing Specialist to support its Denver-area market. This is a great opportunity for someone with experience in plaintiff personal injury law, legal services, or litigation funding who enjoys building relationships with law firms and managing an active client portfolio.</p><p>The role combines portfolio servicing, legal case monitoring, local market engagement, and lead processing.</p><p>Key Responsibilities</p><p>Portfolio Servicing (60%)</p><p>Manage a portfolio of approximately 200 active law firms, along with additional firms without currently open cases.</p><p>Build and maintain relationships with attorneys, paralegals, case managers, and law firm staff.</p><p>Monitor active cases, review court dockets, track case developments, and ensure timely follow-up.</p><p>Handle inbound and outbound communications using Five9 and other company systems.</p><p>Partner with internal teams to address client needs and resolve case-related issues.</p><p>Market Development & Relationship Building (20%)</p><p>Strengthen the company's presence within the Denver-area personal injury legal community.</p><p>Visit existing law firm clients approximately 20% of the time to maintain relationships and obtain case updates.</p><p>Attend local industry events, CLE programs, and professional networking functions.</p><p>Monitor attorney and law firm movements and maintain accurate CRM records.</p><p>Collaborate with Marketing and leadership on local market initiatives.</p><p>Lead Processing (20%)</p><p>Review and process incoming leads during extended coverage hours</p><p>Create new lead records and update pending files.</p><p>Maintain accurate and timely information in the lead management system.</p><p>Qualifications</p><p>Minimum of 1+ years of experience in plaintiff personal injury law, legal services, litigation support, or litigation funding.</p><p>Must reside in Denver metro area for local law firm client meetings</p><p>Experience as a personal injury case manager, paralegal, or in a similar client-facing legal role is preferred.</p><p>Strong relationship-building and client service skills with a sales-oriented mindset.</p><p>Position Details</p><p>Remote position based in the Denver metro area.</p><p>Monday–Friday, 9:00 AM–6:00 PM MT.</p><p>Company-provided car allowance for local travel.</p><p>One week of paid training at company headquarters in Florida, including airfare and hotel.</p><p>Our client offers a competitive pay, incentive bonus, and excellent benefits. If you are qualified for this position, please email your resume to Director, mala.saraogi@roberthalf[dot][com] for immediate consideration!</p>
We are looking for a Contract L2 IT Support Specialist to deliver advanced technical support for employees in Pennsylvania, while helping keep day-to-day technology operations stable and efficient. This role serves as a key escalation point for complex end-user issues and contributes to the administration of systems, devices, and core business applications across multiple locations. The position also works closely with internal teams and external service partners to support infrastructure improvements, site growth, and broader IT initiatives.<br><br>Responsibilities:<br>• Resolve escalated support requests involving desktops, laptops, printers, mobile devices, and related hardware that require Tier II technical expertise.<br>• Diagnose and correct issues affecting Windows environments, endpoint performance, application functionality, network access, and user connectivity.<br>• Provide both onsite and remote assistance to employees across corporate and branch locations, ensuring timely and attentive service.<br>• Administer user accounts, access rights, security groups, and identity-related tasks within Active Directory and Microsoft Entra ID.<br>• Support endpoint management, device security controls, and Windows-based infrastructure in coordination with internal standards and operational needs.<br>• Assist with Azure administration and hybrid cloud support activities, including troubleshooting access and environment-related issues.<br>• Investigate network-related problems involving TCP/IP, wireless connections, remote access, and overall branch connectivity.<br>• Support enterprise applications and other operational platforms by handling incidents, upgrades, testing, and vendor coordination.<br>• Manage imaging, deployment, replacement, repair, and tracking of IT hardware while maintaining accurate asset inventory and documentation.<br>• Contribute to office expansions, branch integrations, infrastructure enhancements, and technology standardization efforts, including recommendations for improved tools and solutions.
<p>We are looking for a Patient Access Specialist to support front-end patient services in a busy healthcare setting in Roanoke, Virginia. This contract to permanent oppportunity is ideal for someone who enjoys helping patients, maintaining accurate information, and keeping daily administrative workflows organized. The person in this role will serve as a key point of contact for patients and visitors while helping ensure each interaction is handled efficiently and professionally.</p><p><br></p><p>Responsibilities:</p><p>• Greet patients and visitors in a courteous manner and create a welcoming experience from arrival through check-in.</p><p>• Complete patient intake tasks by entering demographic details, confirming coverage information, and maintaining accurate records.</p><p>• Coordinate appointment scheduling, send confirmations, and assist with follow-up changes to support clinic operations.</p><p>• Receive payments such as co-pays and reconcile daily collections with accuracy and attention to detail.</p><p>• Partner with medical and administrative staff to keep patient movement and office activity running smoothly throughout the day.</p><p>• Respond to patient questions and concerns with professionalism, and route more complex issues to the appropriate team members when needed.</p><p>• Safeguard sensitive health information by following privacy standards and established confidentiality procedures.</p>
<p>We are seeking a professional and client-focused <strong>Client Services Representative</strong> to join our growing Financial Services team. This individual will serve as a primary point of contact for clients, providing exceptional service and support related to investment accounts, financial products, account maintenance, and operational inquiries. The ideal candidate is detail-oriented, organized, and committed to delivering a high-quality client experience while working collaboratively with advisors, portfolio managers, and internal operations teams.</p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as a primary contact for clients via phone, email, and in-person meetings.</li><li>Respond to client inquiries regarding account activity, investment statements, transactions, and service requests.</li><li>Assist with account opening, onboarding, transfers, and maintenance activities.</li><li>Process and monitor client paperwork, ensuring accuracy and completeness.</li><li>Coordinate client requests with advisors, investment professionals, custodians, and operations teams.</li><li>Maintain detailed and accurate client records within CRM and portfolio management systems.</li><li>Prepare client meeting materials, reports, presentations, and account documentation.</li><li>Support the collection and review of compliance and regulatory documentation.</li><li>Assist with money movement requests, account updates, beneficiary changes, and other service-related transactions.</li><li>Track outstanding client requests and ensure timely resolution.</li><li>Help identify opportunities to improve service processes and enhance the overall client experience.</li><li>Maintain confidentiality and safeguard sensitive client and financial information.</li><li>Stay informed on firm policies, procedures, and industry regulations.</li></ul><p>Qualifications</p><ul><li>Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field preferred.</li><li>3+ years of experience in financial services, investment management, asset management, corporate trust, loan administration, or client relationship management.</li><li>Strong understanding of capital markets, investment products, and financial services operations.</li><li>Knowledge of corporate trust, fund administration, loan servicing, syndicated loans, or related financial products.</li><li>Experience supporting institutional clients, asset managers, investment firms, banks, or alternative investment funds.</li></ul>
<p>We are looking for a Billing Specialist to join a respected law firm in Washington, District of Columbia. In this role, you will support accurate and timely client invoicing, coordinate billing activity with attorneys and administrative teams, and help maintain strong accounts receivable processes. This position is ideal for a billing specialist with law firm experience who enjoys working in a collaborative, client-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Generate client invoices and ensure billing is completed accurately and on schedule.</p><p>• Examine prebills, coordinate revisions with attorneys, and distribute finalized billing documents as needed.</p><p>• Apply outside counsel guidelines and firm billing policies while confirming compliance with client engagement terms.</p><p>• Partner with attorneys, support staff, and clients to resolve billing questions in a responsive and effective manner.</p><p>• Support accounts receivable efforts by assisting with collections follow-up and preparing recurring aging and receivables reports.</p><p>• Validate billing entries and related documentation to ensure charges are supported and correctly presented.</p><p>• Investigate invoice discrepancies and provide timely solutions to billing concerns raised by internal or external stakeholders.</p><p>• Develop customized invoice layouts, reporting formats, and billing schedules based on client or matter requirements.</p><p>• Process electronic billing submissions and help maintain e-billing platform activity and related records.</p><p><br></p><p>All interested candidates in this Senior Billing Coordinator and other fulltime permanent opportunities across the D.C. area please send your resume to Justin Decker via LinkedIn. </p>
<p><strong>Customer Service Representative | South San Francisco, CA</strong></p><p><br></p><p><u>Position Description:</u></p><p><br></p><p>Our client in South San Francisco is seeking a customer-focused and detail-oriented <strong>Customer Service Representative</strong> to join their team. This role is responsible for delivering exceptional service by assisting customers via phone, email, text, and in person, while ensuring inquiries are resolved accurately and efficiently.</p><p>The Customer Service Representative will manage incoming customer requests, establish and maintain customer accounts, process payments, update customer information within the CRM system, and address billing and service-related inquiries. This position is ideal for someone who enjoys interacting with customers, thrives in a fast-paced environment, and can balance multiple priorities while maintaining a high level of professionalism.</p><p><br></p><p><u>Key Responsibilities:</u></p><p><br></p><ul><li>Respond to customer inquiries by phone, email, text, and in person</li><li>Handle high-volume inbound customer calls</li><li>Establish and maintain customer accounts</li><li>Process payments and assist with billing inquiries</li><li>Accurately update customer information within CRM systems</li><li>Resolve customer concerns and service issues in a timely manner</li><li>Support general office and administrative functions</li><li>Collaborate with team members to ensure a positive customer experience</li></ul><p><br></p>
We are looking for a detail-oriented Commercial Support Specialist to join our team in Irving, Texas in a contract capacity with the potential to become permanent. This position supports senior leaders through high-level coordination, administrative execution, and cross-functional communication while helping keep daily operations and project activities on track. The ideal candidate is organized, adaptable, and confident managing schedules, correspondence, travel logistics, and follow-through in a fast-paced environment.<br><br>Responsibilities:<br>• Support two leaders by coordinating priorities, handling day-to-day administrative needs, and ensuring key activities move forward efficiently.<br>• Manage complex calendars and arrange meetings across multiple time zones, resolving scheduling conflicts and confirming attendance details.<br>• Coordinate domestic and international travel plans, including transportation, lodging, and related documentation requirements.<br>• Prepare and refine emails, reports, presentations, proposals, meeting materials, and other business communications with a high level of accuracy.<br>• Organize meetings from start to finish by securing space, arranging refreshments, developing agendas, documenting discussion points, and tracking follow-up actions.<br>• Submit and monitor expense reports and invoice processing through designated online platforms while maintaining accurate records.<br>• Assist with office and team support activities, including room bookings, internal event coordination, and coverage for senior executive support when needed.<br>• Contribute to project execution by monitoring timelines, gathering updates from stakeholders, and sharing progress information with leadership.<br>• Help plan and deliver team engagement activities such as recognition events, social gatherings, and charitable initiatives.
<p>We are looking for a Customer Service Representative to join a mission-driven non-profit organization in Lorain, Ohio. This on-site opportunity is a contract position, designed for someone who brings strong customer support experience, sound judgment, and a compassionate approach when assisting community members. The person in this role will help applicants navigate services, manage required documentation, and keep records organized and secure while contributing to a responsive and well-organized office environment.</p><p><br></p><p>Responsibilities:</p><p>• Assist clients with the application process by explaining next steps, gathering required information, and ensuring submissions are completed accurately.</p><p>• Review documents for completeness and accuracy, follow up on missing items, and maintain records in accordance with agency guidelines and confidentiality standards.</p><p>• Respond to inbound questions by phone, in person, and through virtual interactions, providing clear and courteous service to applicants and community members.</p><p>• Conduct applicant interviews, coordinate appointment scheduling, and help keep daily workflows moving efficiently.</p><p>• Enter and update case or client information in internal systems with a high level of precision and attention to detail.</p><p>• Identify issues that may delay processing, communicate concerns promptly, and support timely resolution of client service matters.</p><p>• Perform general administrative support such as typing correspondence, handling mail, organizing files, and operating standard office equipment.</p><p>• Participate in training activities and follow established procedures to support consistent service delivery across the office.</p>
We are looking for a Logistics Customer Service Specialist for a Contract to Permanent position based in Columbia City, Indiana. This role is essential in ensuring smooth warehouse operations by managing supply chain procedures, coordinating deliveries, and handling shipping documentation. The ideal candidate is highly organized, detail-oriented, and capable of maintaining accurate records while ensuring timely order fulfillment.<br><br>Responsibilities:<br>• Coordinate shipments based on product availability and customer requests, ensuring timely and accurate delivery.<br>• Monitor and track orders, booking freight appointments to meet delivery deadlines.<br>• Prepare and process both physical and electronic shipping documents, including purchase orders, sales orders, and bills of lading.<br>• Optimize supply chain procedures to improve delivery quality and efficiency.<br>• Maintain accurate records of orders, inventory levels, suppliers, and customer information.<br>• Oversee warehouse stock levels and generate reports, such as cut reports, as required.<br>• Communicate with customers to provide updates on the status of their orders and address inquiries.<br>• Collaborate with team members to streamline logistics operations and resolve any issues promptly.
<p>Robert Half is recruiting for a Compliance Operations Specialist to join a specialized professional services organization providing regulatory compliance support to financial services clients.</p><p>This is a fully remote opportunity for an experienced administrative or operations professional who excels at managing detailed processes, maintaining accurate documentation, and independently coordinating multiple responsibilities.</p><p>This is a hands-on, execution-focused position requiring exceptional organization, attention to detail, and follow-through. The ideal candidate enjoys structured, process-driven work and takes ownership of responsibilities without requiring constant direction.</p><p>Prior regulatory compliance experience is not required. We are particularly interested in candidates with backgrounds in professional services, accounting or audit support, legal administration, compliance coordination, or other documentation-intensive environments.</p><p>Key Responsibilities</p><ul><li>Manage recurring administrative and compliance-related processes across multiple client accounts.</li><li>Maintain compliance calendars, task trackers, checklists, and documentation to ensure deadlines and deliverables are met.</li><li>Administer information and documentation within multiple web-based compliance platforms.</li><li>Monitor outstanding items, identify discrepancies, and follow through on missing or incomplete information.</li><li>Assist with regulatory filings by gathering information, maintaining records, and coordinating required documentation.</li><li>Prepare and customize client-facing materials, presentations, and training documents using established templates.</li><li>Document client meetings, maintain action items, and coordinate follow-up activities.</li><li>Support senior consultants with administrative components of ongoing client engagements.</li><li>Identify opportunities to improve workflows, documentation, and recurring administrative processes.</li></ul>
<p>Jenny Bour with Robert Half looking for a <strong>Customer Service - Logistics Specialist</strong> to support commercial trading activity by coordinating order execution, shipment flow, and customer account needs from start to finish. This Customer Service - Logistics Specialist position works closely with internal trading partners as well as customers, suppliers, warehouses, and carriers to keep contracts moving accurately and on schedule. Based in Getzville, New York, the role calls for strong attention to detail, sound judgment, and the ability to manage multiple priorities in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the primary contact for assigned customer accounts, ensuring contract activity is handled accurately and service issues are addressed promptly.</li><li>Prepare, review, and maintain shipping and transaction records such as invoices, bills of lading, warehouse paperwork, and other required logistics documentation.</li><li>Coordinate daily movement of goods with warehouses, producers, and trucking providers to confirm shipments align with customer specifications and delivery commitments.</li><li>Arrange product releases and delivery schedules in accordance with contract terms and operational timelines.</li><li>Evaluate freight options, negotiate transportation pricing, and authorize appropriate logistics expenses when needed.</li><li>Resolve transportation and fulfillment challenges by adjusting shipment plans, communicating updates, and minimizing delivery disruptions.</li><li>Track billing activity and outstanding receivables, partnering with customers and internal teams to help keep accounts current.</li><li>Manage packaging details and unit-of-measure conversions to support accurate inventory handling and successful order fulfillment.</li></ul>
<p>We are looking for a Customer Accounts Specialist to support business customers by managing orders with accuracy, urgency, and a high level of service in Oxford area. This position plays a key role in keeping account activity organized from order receipt through final delivery while maintaining clear communication with customers and internal teams. The ideal candidate brings strong spreadsheet skills, sound judgment, and the ability to balance multiple priorities in a fast-moving environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee assigned customer accounts throughout the full order lifecycle, from order entry and confirmation to shipment coordination and completion.</p><p>• Enter, update, and maintain order information across ERP tools, customer-facing portals, and related account management systems.</p><p>• Track inventory levels, open orders, and delivery schedules to spot potential issues early and help prevent service disruptions.</p><p>• Resolve account concerns such as shipment exceptions, product returns, credit requests, claims, and order discrepancies in a timely manner.</p><p>• Work closely with carriers and internal partners to arrange shipments, replacements, return activity, and required transportation documents.</p><p>• Keep customers informed about product availability, expected turnaround times, and any changes that may affect delivery commitments.</p><p>• Maintain accurate account records, including shipping preferences, routing details, and customer-specific instructions.</p><p>• Build and analyze Excel reports, including pivot table summaries, to monitor orders, inventory activity, backorders, and shipment performance.</p><p>• Partner with Sales, Operations, Production, Logistics, Accounting, and IT to support efficient and accurate fulfillment.</p><p>• Recommend practical process improvements while maintaining strong attention to detail and accountability across assigned accounts.</p>
<p>email: valerie.montoya@roberthalf(.com)</p><p><br></p><p>Robert Half is seeking a customer-focused <strong>IT Support Specialist</strong> to provide hands-on technical support for employees in a Windows-based environment. This is an excellent opportunity for an IT professional who enjoys troubleshooting end-user issues, supporting Microsoft 365, managing devices, and delivering exceptional customer service.</p><p><br></p><p><strong>Required Qualifications</strong></p><ul><li>· 5+ years of IT Support, Help Desk, or Desktop Support experience</li><li>· Strong experience supporting Windows environments</li><li>· Experience troubleshooting Microsoft 365 and Office applications</li><li>· User account management and provisioning experience</li><li>· Experience installing, configuring, and troubleshooting software applications</li><li>· Familiarity with ticketing systems such as Freshservice, ServiceNow, or similar platforms</li><li>· Strong documentation and organizational skills</li><li>· Outstanding customer service and communication abilities</li></ul>
We are looking for a Compliance, Customer Specialist to support customer interactions and compliance-related account activities in Fresno, California. This Long-term Contract position is ideal for someone who is comfortable handling high-volume communication, reviewing documentation, and applying municipal code guidelines to determine account obligations. The role combines customer service, administrative coordination, and analytical work to help maintain accurate records and resolve account issues effectively.<br><br>Responsibilities:<br>• Manage incoming and outbound customer communications by phone and email, providing timely support and accurate account information.<br>• Review municipal code provisions and apply established guidelines to assess tax responsibility across assigned jurisdictions.<br>• Assist taxpayers with questions, explain account-related matters clearly, and deliver attentive service in a call center setting.<br>• Process submitted forms, statements, and supporting documentation while maintaining accuracy and completeness in records.<br>• Calculate charges on business tax invoices and verify account details to identify inconsistencies or missing information.<br>• Conduct follow-up outreach to obtain account details, resolve open items, and support collection efforts on outstanding balances.<br>• Maintain customer accounts, update relevant records, and prepare payment batch documentation for city-related transactions.<br>• Perform general administrative tasks such as scanning, filing, and organizing documents to support daily operations.<br>• Use available data to identify potentially non-compliant businesses and issue appropriate notifications or outbound correspondence.<br>• Monitor call activity and adhere to company policies, service standards, and compliance requirements in all interactions.
<p><strong>Position Summary</strong></p><p> </p><p>We are seeking a skilled and customer-focused Desktop Support Technician to provide advanced technical support for end users across the organization. This role serves as a primary escalation point for Tier I support issues and is responsible for troubleshooting hardware, software, network connectivity, and endpoint-related issues. The ideal candidate will possess strong technical expertise, excellent customer service skills, and the ability to work independently in a fast-paced environment.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier II support for desktops, laptops, mobile devices, printers, and related peripherals.</li><li>Diagnose and resolve complex hardware, software, operating system, and application issues.</li><li>Install, configure, maintain, and upgrade workstations, software, and equipment.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Manage user accounts, permissions, and access within Active Directory and Azure Active Directory (Entra ID).</li><li>Assist with onboarding and offboarding activities, including equipment deployment and account provisioning.</li><li>Troubleshoot network connectivity issues, including VPN, Wi-Fi, and basic LAN/WAN problems.</li><li>Document incidents, resolutions, and procedures within the IT ticketing system.</li><li>Escalate issues to appropriate teams when necessary and track resolution through completion.</li><li>Maintain inventory of IT assets and assist with technology refresh initiatives.</li><li>Support conference room technology, audio/video equipment, and meeting room setups.</li><li>Participate in after-hours support, maintenance activities, and on-call rotations as required.</li><li>Follow company security policies and assist with endpoint compliance initiatives.</li></ul><p><br></p>
<p><strong>Jennifer Fukumae</strong> is a direct-hire recruiter specializing in Financial Services, partnering with firms and professionals to connect top talent with the right opportunities. <u>Reach out via LinkedIn or email to start a conversation.</u></p><p> </p><p>A growing, client-focused wealth advisory practice in the Bay Area is seeking a <strong>Client Service Associate</strong> to join its team. The Client Service Associate works closely with Financial Advisors and the broader client service team to provide a high level of service to clients and support day-to-day account and administrative needs.</p><p><br></p><p><strong>Job Duties</strong></p><ul><li>Serve as a primary point of contact for clients, responding to account and service-related questions and requests.</li><li>Support client onboarding, account maintenance, transfers, distributions, and other account servicing needs.</li><li>Provide day-to-day administrative and client support to Financial Advisors, including meeting preparation and follow-up.</li><li>Process client transactions accurately and ensure required documentation and approvals are completed.</li><li>Maintain accurate client records and follow firm policies, compliance requirements, and regulatory guidelines.</li><li>Collaborate with advisors, operations, and other team members to provide a seamless client experience.</li></ul><p><br></p>
We are looking for an Accounts Receivable Specialist to support day-to-day receivables operations for a team based in South Jordan, Utah. This is a Long-term Contract position suited for someone who can keep billing, payment posting, and customer account follow-up organized and accurate. The role offers an opportunity to work closely with finance and business partners to maintain timely collections and reliable account records.<br><br>Responsibilities:<br>• Process customer invoices and maintain accurate accounts receivable records to support timely payment activity.<br>• Apply incoming payments, reconcile cash receipts, and investigate discrepancies to ensure account balances are correct.<br>• Manage business-to-business collection efforts by contacting customers regarding past-due balances and resolving payment issues professionally.<br>• Review account activity, research unapplied cash, and coordinate with internal teams to clear outstanding items.<br>• Support billing operations by preparing, validating, and updating invoice details in line with customer agreements.<br>• Monitor aging reports, prioritize follow-up actions, and document collection activity to improve receivables performance.<br>• Resolve payment disputes by partnering with customers and internal stakeholders to identify causes and drive closure.<br>• Assist with cash activity reporting and complete routine account reconciliations to maintain clean financial records.