We are looking for a Customer Service Representative to support a busy animal hospital in California. This contract-to-permanent opportunity is ideal for someone who enjoys helping people, stays composed in a fast-paced setting, and can manage a high volume of phone interactions with accuracy and care. In this role, you will serve as a key point of contact for clients, assisting with appointment coordination and delivering a positive service experience on every call.<br><br>Responsibilities:<br>• Manage incoming calls from pet owners and provide courteous, timely assistance for a range of service needs.<br>• Coordinate appointment bookings, changes, and cancellations while maintaining accurate scheduling details.<br>• Respond to client questions clearly and direct more complex concerns to the appropriate hospital team members.<br>• Enter and update customer and service information in internal systems with close attention to detail.<br>• Make outbound calls as needed to confirm appointments, relay updates, or gather missing information.<br>• Maintain a calm, attentive approach during high-call-volume periods and sensitive customer interactions.
<p><strong>Plaintiff Employment Litigation Attorney - HYBRID 3 days on site, 2 days remote in Century City</strong></p><p><br></p><p><strong>Work Plan</strong></p><p>• Hybrid schedule – 3 days on site, 2 days remote</p><p><br></p><p><strong>About the Firm</strong></p><p>• Plaintiff employment litigation firm handling matters involving discrimination, wrongful termination, whistleblower retaliation, and sexual harassment claims</p><p>• Additional practice areas include real estate, business, wrongful death, and construction litigation</p><p>• Collaborative team environment consisting of 2 partners and 1 associate</p><p><br></p><p><strong>Responsibilities</strong></p><p>• Managing a high-volume plaintiff employment litigation caseload in a fast-paced environment</p><p>• Handling all aspects of law and motion practice, including drafting motions and oppositions</p><p>• Propounding and responding to written discovery</p><p>• Taking and defending depositions</p><p>• Assisting with trial preparation, including exhibit review, witness preparation, and case strategy support</p><p>• Communicating directly with clients and providing case updates throughout litigation</p>