<p>A Hospital is seeking a detail-oriented and organized Patient Biller to support our hospital’s revenue cycle operations. This role is responsible for preparing and submitting accurate patient claims, following up on outstanding balances, and managing insurance collections to ensure timely reimbursement. The ideal candidate has hospital billing experience, strong knowledge of insurance processes, and a commitment to delivering excellent service to patients and internal stakeholders.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare, review, and submit patient billing claims to commercial insurance, Medicare, Medicaid, and other third-party payers</li><li>Perform insurance collections activities, including follow-up on unpaid, denied, or underpaid claims</li><li>Investigate and resolve billing edits, denials, rejections, and payment variances</li><li>Contact insurance companies to verify claim status, obtain payment updates, and appeal denied claims as needed</li><li>Post payments, adjustments, and contractual allowances accurately in the billing system</li><li>Review patient accounts for accuracy and ensure compliance with hospital billing policies and payer requirements</li><li>Work closely with coding, patient access, and clinical departments to resolve account discrepancies</li><li>Communicate with patients regarding billing questions, insurance coverage, and payment responsibilities</li><li>Maintain accurate documentation of collection efforts, account activity, and claim resolutions</li><li>Support month-end billing and accounts receivable goals by prioritizing aged accounts and high-dollar claims</li></ul><p><br></p>
<p>We are looking for a Medical Receptionist to support a busy patient-facing office in Ithaca, New York. This contract opportunity is ideal for someone who brings strong front-desk experience, excellent communication skills, and a thorough approach to patient service. In this role, you will help coordinate appointments, guide patients through insurance and payment questions, and contribute to a smooth and welcoming office experience.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming and outgoing patient calls, turning inquiries into scheduled visits while addressing questions related to upcoming appointments and billing.</p><p>• Coordinate appointment scheduling, confirmations, and reminders to help maintain an organized calendar and a positive patient experience.</p><p>• Review insurance details and complete required administrative documents so products and services are prepared on time for scheduled visits.</p><p>• Maintain accurate patient account information with discretion while following healthcare regulations and office standards.</p><p>• Explain service pricing, available coverage, and payment arrangements, then organize follow-up visits or additional outpatient appointments as needed.</p><p>• Support office performance goals by promoting service quality, following best practices, and encouraging referrals from existing patients when appropriate.</p><p>• Build productive relationships with outside providers and vendors while assisting with supply and inventory oversight for the practice.</p><p>• Participate in ongoing learning through scheduled training sessions, team meetings, and development activities.</p>
<p>We are looking for a Medical Receptionist to support a busy healthcare office in Union, New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who enjoys creating a welcoming patient experience while keeping front desk operations organized and efficient. The person in this role will serve as a key point of contact for patients, manage appointment flow, and help maintain accurate administrative and clinical records.</p><p><br></p><p>Responsibilities:</p><p>• Greet patients and visitors warmly, provide guidance upon arrival, and ensure they are directed to the appropriate area or staff member.</p><p>• Coordinate appointment calendars by booking new visits, adjusting existing schedules, and confirming upcoming patient appointments.</p><p>• Help patients complete intake paperwork, verify required information, and support an efficient registration process.</p><p>• Receive copayments and assist with answering routine questions related to office payment procedures.</p><p>• Enter and update patient information accurately in the electronic medical record system to support smooth daily operations.</p><p>• Respond to phone calls and front desk inquiries, escalating messages or service requests to the correct team when necessary.</p><p>• Carry out administrative support tasks such as scanning documents, filing records, and completing data entry with attention to detail.</p><p>• Contribute to the overall workflow of the office by assisting with day-to-day front desk coverage and other assigned operational duties.</p><p><br></p><p><br></p>
<ul><li>Greet patients and visitors in a friendly, courteous, and professional manner</li><li>Answer and direct incoming phone calls</li><li>Schedule, confirm, and reschedule patient appointments</li><li>Check patients in and out and update demographic and insurance information</li><li>Verify insurance coverage, collect copays, and process payments</li><li>Maintain accurate patient records in electronic medical record systems</li><li>Handle referrals, authorizations, and other administrative paperwork</li><li>Coordinate communication between patients, providers, and clinical staff</li><li>Manage incoming mail, faxes, and office correspondence</li><li>Ensure the reception area remains organized, clean, and welcoming</li><li>Support general administrative tasks as needed</li></ul><p><br></p>
We are looking for a dependable Medical Receptionist to support a busy healthcare office in Massachusetts. This Contract position is ideal for someone who enjoys creating a welcoming patient experience while keeping front-desk operations organized and efficient. The person in this role will manage daily administrative activities, assist with patient flow, and help maintain accurate records in a detail-oriented clinical setting.<br><br>Responsibilities:<br>• Welcome patients upon arrival, provide courteous front-desk assistance, and help create a positive first impression of the office.<br>• Manage patient intake and departure processes by confirming information, updating records, and ensuring visits are documented accurately.<br>• Coordinate appointment-related tasks, including patient scheduling support and communication at the reception area.<br>• Open the office at the start of the day and complete closing procedures independently when coverage requires it.<br>• Organize, retrieve, and maintain medical records with attention to confidentiality and accuracy.<br>• Answer routine front-office inquiries and direct patients or visitors to the appropriate staff member as needed.
<p>We are looking for a welcoming and organized individual to support front-desk operations for our client in Canyon Country as a Medical Receptionist. This contract Medical Receptionist position focuses on creating a positive experience for patients while managing registration, insurance intake, and routine administrative support. The person in this role will work closely with medical assistants, clinicians, and nursing staff to help keep daily patient flow efficient and accurate. Apply to become a Medical Receptionist today!</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients upon arrival, guide them through check-in, and ensure each visit begins with a courteous and friendly experience.</p><p>• Collect and update patient demographic details, insurance information, and registration records with a high level of accuracy.</p><p>• Place appointment reminder calls and help confirm schedules to support attendance and clinic efficiency.</p><p>• Scan, index, and organize patient-related documents so records remain complete and easy to retrieve.</p><p>• Perform day-to-day front office tasks such as handling clerical paperwork, managing intake materials, and supporting reception coverage.</p><p>• Coordinate with clinical team members, including medical assistants, nurses, and providers, to keep patient visits moving smoothly.</p><p>• Verify coverage details and assist with insurance-related documentation as part of the registration process.</p><p>• Use computer-based systems and electronic medical record tools to enter, review, and maintain patient information.</p>
<p>A busy specialty medical practice is seeking a dependable Medical Receptionist to support its front office and patient services team. The ideal candidate is personable, detail-oriented, and comfortable balancing patient interactions with scheduling and administrative responsibilities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Welcome patients and assist with check-in and check-out procedures.</li><li>Schedule appointments and coordinate provider calendars.</li><li>Verify patient demographics, insurance information, and eligibility.</li><li>Collect copayments and outstanding patient balances.</li><li>Answer incoming calls and respond to appointment inquiries.</li><li>Maintain accurate electronic patient records and scan documentation.</li><li>Coordinate with clinical staff regarding scheduling changes and patient needs.</li></ul><p><br></p>
We are looking for a Medical Receptionist to support a busy healthcare setting. This long-term contract opportunity is ideal for someone who enjoys creating a welcoming patient experience while keeping front-desk operations organized and efficient. The person in this role will help coordinate daily administrative activities, manage patient-facing communication, and maintain accurate information within the electronic medical record system.<br><br>Responsibilities:<br>• Welcome patients and visitors in a courteous and attentive manner, providing clear guidance throughout the check-in process.<br>• Register incoming patients, confirm demographic and insurance details, and enter accurate information into the electronic medical record system.<br>• Answer phone calls, respond to routine questions, and direct messages to the appropriate clinical or administrative staff.<br>• Coordinate appointment flow by monitoring schedules, preparing for arrivals, and helping keep the front office running smoothly.<br>• Address patient questions or concerns with care and escalate sensitive issues when needed.<br>• Perform data entry and general clerical tasks such as scanning, filing, and maintaining organized records.<br>• Use standard office equipment including phones, copiers, scanners, and printers to complete daily administrative work.<br>• Support patient intake activities by collecting required forms and ensuring documentation is complete before visits begin.
We are looking for a detail-oriented Medical Receptionist to support a busy plastic surgery and med spa practice in Conroe, Texas. This Contract position is ideal for someone who enjoys creating a welcoming front-desk experience while keeping daily office operations organized and efficient. The person in this role will assist patients from arrival through administrative follow-up and help maintain smooth communication across the office.<br><br>Responsibilities:<br>• Welcome patients upon arrival, confirm appointment details, and guide them through the check-in process.<br>• Answer the front desk and manage daily reception activities to ensure visitors and callers receive prompt assistance.<br>• Receive incoming deliveries and route packages to the appropriate staff members or departments.<br>• Enter routine information accurately into office records and maintain up-to-date administrative documentation.<br>• Scan, file, and organize paperwork so patient and office documents remain easy to access.<br>• Provide general clerical support to the team by assisting with a range of day-to-day administrative tasks.<br>• Help coordinate patient scheduling needs and communicate appointment-related updates when needed.
<p>We are looking for a detail-oriented Medical Receptionist to support daily front-desk operations for a healthcare setting, splitting time between offices in Warrendale, PA and Butler, PA. This contract to hire position is ideal for someone who enjoys creating a welcoming patient experience while managing scheduling, check-in activities, and administrative coordination. The role requires strong communication, attention to detail, and the ability to keep the front office organized in a fast-paced medical environment. Monday - Friday 7:15am - 3:30pm, pay range $16- $18/hr.</p><p><br></p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Welcome patients and visitors warmly, provide front-desk assistance, and help maintain an efficient and organized reception area.</p><p><br></p><p>• Coordinate appointment calendars by arranging, confirming, and updating patient visits based on office procedures and provider availability.</p><p><br></p><p>• Manage patient check-in processes by collecting required information, verifying details, and preparing records for upcoming appointments.</p><p><br></p><p>• Answer incoming calls, respond to routine questions, and direct messages or requests to the appropriate clinical or administrative team members.</p><p><br></p><p>• Perform day-to-day administrative support tasks such as filing, data entry, and maintaining accurate front-office documentation.</p><p><br></p><p>• Communicate clearly with patients regarding scheduling changes, office expectations, and general visit preparation instructions.</p><p><br></p><p>• Support office workflow by identifying appointment updates or registration issues and escalating concerns when needed</p>
<p>We are seeking a compassionate, professional, and detail-oriented Medical Receptionist to join a busy healthcare office in the Syracuse area. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while supporting daily front-office operations. This position requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced medical environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Greet and check in patients in a courteous and professional manner</li><li>Answer and direct incoming phone calls and respond to patient inquiries</li><li>Schedule, confirm, and reschedule patient appointments</li><li>Verify patient demographics, insurance information, and medical records</li><li>Collect copays and process payments as needed</li><li>Maintain accurate patient files and electronic medical records (EMR)</li><li>Assist with patient registration and intake paperwork</li><li>Coordinate communication between patients, providers, and clinical staff</li><li>Handle incoming and outgoing mail, faxes, and medical documentation</li><li>Ensure compliance with HIPAA and confidentiality regulations</li><li>Perform other administrative and clerical duties as assigned</li></ul><p><br></p>
We are looking for a Medical Receptionist to support daily front desk operations for a healthcare office in New Jersey. This long-term contract position is ideal for someone who creates a welcoming patient experience while managing appointments, records, and insurance-related administrative tasks. The role requires strong communication, attention to detail, and the ability to keep the office running smoothly in a fast-paced medical setting.<br><br>Responsibilities:<br>• Welcome patients and visitors with a courteous, detail-oriented approach and provide front desk assistance throughout the day.<br>• Answer incoming calls, route messages or transfers to the appropriate staff members, and respond to routine inquiries clearly and efficiently.<br>• Coordinate patient appointments based on office instructions and communicate any forms or documents needed before visits.<br>• Confirm demographic and insurance details, update patient records, and ensure files remain accurate and organized.<br>• Prepare charts, documentation, and other materials ahead of scheduled appointments to support efficient patient flow.<br>• Gather insurance information and required paperwork for billing purposes and follow up when additional details are needed.<br>• Receive patient payments, post transactions accurately, and help arrange payment plans when appropriate.<br>• Maintain financial logs and other front office records with a high level of accuracy and confidentiality.<br>• Monitor inventory levels for office supplies and place orders to keep the reception area and administrative functions fully supported.<br>• Assist with additional administrative or front office duties as needed to support daily clinic operations.
<p>We are looking for a friendly and organized Medical Receptionist to support a patient-focused healthcare office in Cortland, New York. This contract-to-permanent opportunity is ideal for someone who enjoys creating a welcoming experience while keeping scheduling, patient communication, and front-desk operations running smoothly. The person in this role will help patients navigate appointments, insurance questions, and follow-up care while maintaining accurate records and attentive service throughout each interaction.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate incoming and outgoing patient calls, respond to pre-appointment questions, and guide conversations toward confirmed office visits when appropriate.</p><p>• Arrange appointments, send reminders, and confirm upcoming visits to help maintain an efficient daily schedule and a positive patient experience.</p><p>• Review insurance details, collect required forms, and prepare documentation so products and services are ready in time for scheduled appointments.</p><p>• Support patient check-in and front-desk activities while handling account information with discretion and in accordance with privacy and compliance standards.</p><p>• Explain service fees, available coverage, and payment choices, then organize follow-up visits or additional outpatient scheduling as needed.</p><p>• Contribute to quality and service goals by promoting best practices and encouraging satisfied patients to refer others to the practice.</p><p>• Build productive relationships with outside service partners and vendors while assisting with supply and inventory coordination.</p><p>• Participate in ongoing learning through meetings, conference calls, and training sessions to stay current on office procedures and patient service expectations.</p>
We are looking for a Medical Receptionist to support a busy oncology practice on a short-term contract assignment. This onsite opportunity is expected to last 2 weeks and is ideal for someone who can step into a front office setting with confidence and provide excellent service to patients and staff. The person in this role will help keep daily reception and scheduling activities organized while ensuring a welcoming and efficient check-in experience.<br><br>Responsibilities:<br>• Welcome patients upon arrival, confirm appointments, and guide them through the check-in and check-out process.<br>• Coordinate daily patient scheduling, including booking visits, updating calendars, and helping manage changes to appointments.<br>• Handle front desk operations by answering calls, responding to routine questions, and directing inquiries appropriately.<br>• Collect and review intake information to help maintain accurate patient documentation before appointments.<br>• Support medical records tasks by organizing, updating, and filing patient information in the appropriate system.<br>• Maintain a well-organized reception area and contribute to smooth office flow throughout the day.<br>• Communicate clearly with clinical and administrative team members to help ensure timely patient service.
<p>Medical Receptionist (Phone Department) | Full-Time | Temporary-to-Hire</p><p><br></p><p>Are you someone who enjoys helping people, staying organized, and managing a high volume of calls in a fast-paced healthcare environment? We are hiring a Medical Receptionist to join our client's dedicated Phone Department team.</p><p><br></p><p>In this role, you'll be one of the first points of contact for patients and referring providers, helping ensure every caller receives exceptional service and reaches the right resource quickly. If you thrive in a team-oriented environment and enjoy making a difference in patients' experiences, we'd love to hear from you!</p><p><br></p><p><strong>What You'll Do</strong></p><ul><li>Answer and manage a high volume of inbound patient and provider calls professionally and efficiently</li><li>Route calls accurately to the appropriate department or provider</li><li>Schedule patient appointments and coordinate referral appointments</li><li>Assist with pre-authorizations and other administrative support tasks</li><li>Prepare and maintain patient charts according to established protocols</li><li>Provide outstanding customer service while maintaining accuracy and attention to detail</li><li>Collaborate with clinical and administrative teams to support overall patient care</li></ul><p><br></p><p><strong>Why Join This Team?</strong></p><ul><li>Full-time, temporary-to-hire opportunity</li><li>Be part of a supportive healthcare team focused on exceptional patient care</li><li>Opportunity to build long-term career stability within a respected medical practice</li><li>Collaborative environment where your work directly impacts the patient experience</li></ul><p><br></p><p>We're looking for someone who makes patients feel welcome, heard, and cared for from their very first interaction.</p><p><br></p><p>Interested? Contact our team today at (563) 359-7535 to learn more about this opportunity. Christin, Erin, and Tammy would be happy to discuss the position with you.</p>
<p>We are looking for a detail-oriented and compassionate Medical Receptionist to support a busy clinic in Wisconsin. This contract opportunity with potential for a permanent position is ideal for someone who enjoys creating a welcoming experience for patients and caregivers while keeping front office operations organized and efficient. The right candidate will be comfortable handling scheduling, insurance-related administrative tasks, and day-to-day office support in a fast-paced healthcare setting. This role requires strong reliability, attention to detail, and the ability to communicate effectively with children, families, and clinical staff. Hours: Monday-Friday, 40 hours/week. Clinic Hours: 7:30 AM - 6:00 PM Shifts are on a rotating schedule: 7:30 AM - 4:30 PM and 9:00 AM - 6:00 PM. Applicants must be able to complete both shifts.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients, caregivers, and visitors with a courteous and supportive approach while managing the front desk experience.</p><p>• Coordinate appointment booking and maintain provider calendars to help ensure smooth daily clinic flow.</p><p>• Confirm insurance information and assist with related administrative follow-up before or during patient visits.</p><p>• Alert caregivers and clinical team members when patients arrive so appointments can begin on time.</p><p>• Prepare, review, and distribute daily schedules to support organized operations across the office.</p><p>• Keep patient records, paperwork, and files accurate, accessible, and properly organized.</p><p>• Handle light filing, scanning, and general document support to maintain orderly administrative processes.</p><p>• Assist with routine office tasks, including basic discount calculations using established reference materials and other clerical projects as needed.</p>
<p>Are you a caring and compassionate individual who enjoys helping others? Robert Half is looking for dynamic Medical Receptionists with healthcare specific experience to assist our clients in the area. These important care positions frequently become available and we’re looking for vibrant individuals to grow our talent pool. The ideal Medical Receptionist will have experience working in a community health center and have medical insurance knowledge. The Medical Receptionist will enter and review referrals and prior authorization requests, including researching and obtaining additional information as necessary or returning to sender, per standard policies and procedures. The Patient Access Specialist will also review claims for appropriate billing and correct payment, identify and route claims for advanced or clinical review, and assist in providing coordinated care. </p>
We are looking for a detail-oriented Medical Receptionist to support daily front desk operations for a healthcare facility. This is a contract position suited for someone who can create a welcoming patient experience while managing scheduling and administrative tasks with accuracy. The ideal candidate is comfortable working in a medical office environment, communicating clearly with patients, and handling a high volume of front office responsibilities. Spanish language skills and familiarity with basic medical terminology will be valuable in this role.<br><br>Responsibilities:<br>• Welcome patients upon arrival, assist with the check-in process, and ensure registration details are complete and accurate.<br>• Coordinate appointment scheduling, confirmations, and updates while maintaining an organized daily calendar for providers and staff.<br>• Answer incoming calls, respond to routine front office inquiries, and direct messages to the appropriate clinical or administrative team members.<br>• Manage patient intake documents, verify basic information, and support smooth front desk workflows throughout the day.<br>• Maintain a well-organized reception area and provide courteous service that helps patients feel informed and supported.<br>• Enter and update patient information in office systems with attention to detail and confidentiality.<br>• Assist with general reception and administrative duties that keep the medical office operating efficiently.<br>• Support office processes related to patient flow and scheduling adjustments as needed during busy periods.
<p>We are looking for a Patient Service Rep to support patient registration and front-end service activities for a healthcare team in Blue Bell, PA. This Contract position focuses on delivering courteous patient support, coordinating appointment-related activities, and maintaining accurate records in a HIPAA-regulated setting. The ideal candidate is organized, responsive, and comfortable handling scheduling, documentation, and communication tasks in an onsite clinical environment.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist patients with registration activities, ensuring demographic, insurance, and referral information is entered accurately and completely.</p><p>• Coordinate patient appointments by managing calendars, confirming visit details, and adjusting schedules as needed to support clinic operations.</p><p>• Respond to incoming calls, voicemail, and email inquiries with professionalism, routing messages promptly and providing clear follow-up information.</p><p>• Maintain medical records and related documentation with strong attention to detail while following privacy and compliance standards.</p><p>• Review required forms, submissions, and supporting materials to help keep patient files current and ready for care delivery.</p><p>• Support clinical trial-related administrative tasks when applicable, including scheduling and document handling in accordance with established procedures.</p><p>• Assist with coordination of required candidate screening and other visit preparation activities to help patients move smoothly through the care process.</p><p>• Participate in training activities and apply updated procedures, modules, and workflow guidance to daily registration and service tasks.</p>
We are looking for a Patient Care Coordinator to support referral intake, insurance documentation, and service setup for patients in Riverside, Missouri. This Long-term Contract position plays a key role in connecting patients, families, providers, and internal care teams to ensure services begin smoothly and remain properly authorized. The ideal candidate brings strong judgment, attention to detail, and the ability to manage time-sensitive coordination in a regulated healthcare environment.<br><br>Responsibilities:<br>• Manage incoming referrals from physicians, hospitals, care facilities, and community partners, ensuring each case is processed accurately and promptly.<br>• Collect and organize the records needed to confirm medical insurance eligibility, authorization status, and approval for care initiation.<br>• Partner with clinical intake and interdisciplinary teams to coordinate admissions, required services, and readiness for new patient starts.<br>• Review patient financial and coverage documentation to confirm benefits are clearly documented, including any out-of-pocket responsibility.<br>• Maintain compliance with organizational procedures and applicable local, state, and federal requirements governing intake and admission activities.<br>• Oversee scheduling and service coordination for new referrals, making sure ordered equipment, supplies, and related support are available when needed.<br>• Track ongoing orders and authorizations for existing patients, including submitting renewal or updated requests to physicians as appropriate.<br>• Respond to patient and family questions, investigate issues, and resolve coordination problems in a thorough and timely manner.<br>• Prepare delivery-related paperwork and communicate clearly with clinicians, field staff, and support departments to keep patient services on schedule.
<p>We are looking for a detail-oriented Patient Care Coordinator to support front-end clinic operations in Greensburg, Pennsylvania. This contract position plays an important role in creating a welcoming patient experience while handling registration, appointment coordination, billing-related questions, and medical record support. The ideal Patient Care Coordinator is comfortable managing multiple priorities in a fast-paced healthcare setting and communicates effectively with patients, providers, and internal teams.</p><p><br></p><p>Clinic hours: Monday-Friday 6am -5pm and Saturday 6am-330pm Closed on Sundays. Position is 40 hours per week.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient check-in, pre-registration, and registration activities to ensure accurate and efficient intake processes.</p><p>• Arrange appointments for assigned departments using scheduling systems and provide patients with clear preparation or testing instructions.</p><p>• Gather and verify demographic, insurance, and claims-related information while maintaining professionalism and accuracy.</p><p>• Obtain required referrals, authorizations, signatures, and supporting documentation to help support reimbursement and revenue cycle workflows.</p><p>• Address patient and departmental inquiries promptly, resolving concerns with a strong focus on service quality and professionalism.</p><p>• Maintain and update patient records and account details in the appropriate systems in accordance with clinic procedures and compliance standards.</p><p>• Communicate operational issues, documentation gaps, and service concerns to leadership to support timely resolution.</p><p>• Contribute to a respectful team environment and recommend practical improvements that enhance workflow efficiency and patient satisfaction.</p>
We are looking for a Patient Care Coordinator to support patient registration and front-desk access services in Minneapolis, Minnesota. This Contract position plays an important role in creating a welcoming experience while ensuring accurate demographic, insurance, and financial information is captured in the electronic medical record. The person in this role will guide patients through check-in, answer registration-related questions, and help address account or coverage issues with care and attention to detail.<br><br>Responsibilities:<br>• Welcome patients upon arrival and create a positive, detail-oriented first impression during the registration process.<br>• Obtain and enter demographic, insurance, and financial details accurately into the electronic medical record system.<br>• Conduct patient check-in, review required forms, and ensure all necessary paperwork is completed correctly.<br>• Guide patients to scheduled visits or procedures and provide support with additional appointment coordination when needed.<br>• Research and resolve registration discrepancies, claim-related concerns, and account issues while documenting outcomes in the record.<br>• Confirm insurance eligibility, review benefit details, and explain coverage or estimated cost information to patients as appropriate.<br>• Collect copayments, deductibles, and other patient payments, and provide guidance on available financial assistance options.<br>• Support patients through financial assistance screening and application steps, referring complex matters to the appropriate team when necessary.<br>• Obtain required signatures, process information requests, and coordinate with internal departments to gather relevant medical record documentation.<br>• Provide day-to-day guidance to team members or assist with onboarding and mentoring activities as assigned.
We are looking for a Patient Care Coordinator to support patient registration and front-desk operations for a contract position. In this role, you will create a welcoming experience for patients while ensuring accurate collection of demographic, insurance, and financial information within the electronic medical record. This opportunity is well suited for someone who combines strong customer service skills with attention to detail and the ability to navigate healthcare administrative processes.<br><br>Responsibilities:<br>• Welcome patients upon arrival and provide a welcoming, supportive first point of contact throughout the registration process.<br>• Gather and enter patient demographic, insurance, and financial details into the electronic medical record with a high level of accuracy.<br>• Complete check-in activities, conduct intake interviews, and ensure required forms and signatures are obtained before services are provided.<br>• Guide patients to scheduled visits or procedures and assist with additional appointment coordination when same-day needs arise.<br>• Investigate and address registration discrepancies, claim-related concerns, and account issues while documenting actions taken in the medical record.<br>• Review insurance eligibility, benefits, and payer responses, including more complex billing-related situations, to support accurate account setup.<br>• Communicate estimated costs, collect co-pays and deductibles, and answer routine questions related to payment expectations and available financial support options.<br>• Help patients navigate financial assistance processes by reviewing program criteria, supporting application completion, and routing complex matters to the appropriate team.<br>• Provide day-to-day guidance to team members, support request-for-information documentation, and assist with gathering records or other administrative tasks as needed.
We are looking for a Patient Care Coordinator to support patient registration and front-desk operations for a Long-term Contract position. In this role, you will help create a positive arrival experience while ensuring patient demographic, insurance, and financial details are accurately recorded in the electronic medical record. This opportunity is well suited for someone who combines strong customer service skills with attention to detail in a healthcare setting.<br><br>Responsibilities:<br>• Welcome patients upon arrival and provide a detail-focused, service-focused check-in experience.<br>• Gather and enter demographic, insurance, and financial information accurately within the electronic medical record system.<br>• Guide patients through registration forms, required documentation, and signature collection for appointments or procedures.<br>• Confirm coverage, review eligibility and benefit details, and address registration or claim-related account discrepancies.<br>• Explain estimated patient costs, collect copays or deductibles, and respond to questions about available financial assistance options.<br>• Support patients with financial assistance applications, including screening for eligibility and helping complete required paperwork.<br>• Coordinate appointment flow by directing patients to the correct area and assisting with additional scheduling needs when needed.<br>• Record issues, follow-up actions, and account updates in work queues and patient records while following established procedures.<br>• Provide day-to-day guidance to team members, assist with training as needed, and complete other assigned duties related to patient access operations.
<p>We are looking for a Patient Care Coordinator to support patient registration operations in Bakersfield, California. This position is fully onsite and plays an important role in delivering accurate intake, insurance verification, and financial clearance services in a fast-paced hospital setting. The person in this role will help create a positive patient experience while ensuring documentation, compliance, and billing-related information are completed correctly and on time.</p><p><br></p><p>Responsibilities:</p><p>• Register patients accurately by entering demographic, insurance, and visit-related details into hospital systems while minimizing duplicate records.</p><p>• Verify coverage information, review benefits, and obtain required forms, signatures, and supporting documentation before or during the registration process.</p><p>• Collect patient financial responsibility, process payments securely, and maintain proper cash-handling and payment documentation procedures.</p><p>• Support access workflows across multiple intake areas, which may include emergency, inpatient, outpatient, and maternity-related registration functions based on operational needs.</p><p>• Communicate professionally with patients, families, clinical teams, physician offices, and insurance representatives to resolve registration and coverage issues promptly.</p><p>• Maintain compliance with hospital policies, payer requirements, privacy expectations, and revenue cycle standards throughout each patient encounter.</p><p>• Monitor work queues and prioritize tasks effectively to prevent delays, reduce incomplete registrations, and support timely billing and reimbursement.</p><p>• Scan, review, and organize registration records so that patient files remain complete, accurate, and accessible for downstream processes.</p>