273 Results for Customer Service Supervisor Jobs in

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Accounting Supervisor

Issaquah, WA
onsite
Permanent / Full Time
110000 - 115000 USD / Yearly
We are looking for an Accounting Supervisor to lead key revenue and general accounting activities for our team in Issaquah, Washington. This position is responsible for guiding commission accounting operations, supporting an accurate and timely close process, and helping maintain strong financial controls across receivables, payables, and reconciliations. The ideal candidate brings hands-on accounting expertise, strong attention to detail, and the ability to coach staff while partnering effectively with internal teams and external vendors. Responsibilities:• Lead commission revenue accounting activities, including accrual tracking, invoice oversight, cash application, collections follow-up, and reconciliation of related balances.• Review vendor statements, chargebacks, deductions, and internal commission records to confirm accuracy and address variances promptly.• Research payment and commission exceptions, working with sales, operations, and external partners to resolve discrepancies and maintain reliable records.• Oversee recurring accounting tasks such as journal entries, estimates, accruals, account analysis, and month-end and year-end close support.• Prepare and evaluate bank and balance sheet reconciliations, ensuring open items are investigated and cleared within established timelines.• Support daily accounts receivable and accounts payable operations by monitoring workflow quality, resolving issues, and promoting timely processing.• Help ensure vendor invoices and employee reimbursements are coded correctly, approved appropriately, and paid with complete documentation.• Coordinate schedules and supporting materials for tax, audit, regulatory, and other business reporting requirements in partnership with external advisors.• Assign priorities, review team output, provide coaching, and contribute to employee development and performance management.• Strengthen accounting operations by documenting procedures, improving process consistency, assisting with benefits administration, and preparing ad hoc financial analyses as needed. The salary range for this position is $110,000 to $115,000. Benefits:<ul><li>Retirement: 401(k)</li><li>PTO: Accrued, 80 hours per year (increases with tenure)</li><li>Holidays: 11</li><li>Health Coverage: Medical, Dental, Vision (employer paid for employee and family)</li><li>Other: Discretionary annual bonus, Sick & Safe Leave (52 hrs/year), Life Insurance, free parking, quality breakfast/lunch provided daily </li></ul>
2026-11-04T00:00:00Z

Accounting Supervisor

Metairie, LA
onsite
Temporary to Hire
40 - 48 USD / Hourly
We are looking for an Accounting Supervisor to join a team in a contract-to-permanent capacity. This position will guide core accounting operations, support timely and accurate financial reporting, and help strengthen the reliability of day-to-day financial processes. The role is well suited for a hands-on accounting specialist who can balance detailed transactional oversight with team leadership, analysis, and continuous improvement. Responsibilities: • Direct daily accounting activities across the general ledger, payables oversight, fixed assets, project-related accounting, and intercompany transactions to maintain accurate financial records. • Manage monthly and quarterly close cycles by coordinating deadlines, reviewing key entries, and ensuring reporting is completed accurately and on time. • Prepare and evaluate journal entries, accruals, reconciliations, and supporting schedules to confirm completeness and compliance with accounting standards and company policies. • Produce recurring financial reports, including balance sheet and income statement packages, for leadership review and corporate consolidation. • Analyze revenue, cost activity, and account fluctuations, investigate unusual variances, and resolve discrepancies between operational records and the general ledger. • Partner with the accounts payable function and treasury-related stakeholders to review cash needs, payment activity, wire schedules, and disbursement support documentation. • Supervise and mentor three accounting team members by assigning work, reviewing output, reinforcing procedures, and promoting accountability and career growth. • Coordinate audit support by compiling schedules, reconciliations, and requested documentation while helping maintain strong internal controls and organized financial records. • Research tax and accounting matters, recommend practical resolutions to the Controller, and contribute to improvements in reporting, controls, automation, and workflow efficiency.
2026-11-11T00:00:00Z

Accounting Supervisor

San Francisco, CA
onsite
Permanent / Full Time
90000 - 120000 USD / Yearly
Natalie Lue with Robert Half is partnering with a well-established accounting services firm seeking an experienced Accounting Supervisor to join their team. This is a hands-on leadership role ideal for someone who enjoys managing client relationships, mentoring staff, and overseeing the full accounting cycle. Responsibilities: • Full-charge bookkeeping for multiple clients• Manage AP, AR, and account reconciliations• Process payroll and support payroll-related inquiries (Paychex, ADP, or similar platforms a plus)• Prepare financial statements, reporting, and analysis• Supervise, mentor, and review the work of accounting staff• Serve as a trusted point of contact for clients This is an excellent opportunity for a detail-oriented professional who enjoys wearing multiple hats, working directly with clients, and making a visible impact within a growing organization.
2026-11-13T00:00:00Z

Accounting Supervisor

Hartford, CT
onsite
Permanent / Full Time
90000 - 110000 USD / Yearly
Job Title: Accounting Supervisor – Financial Reporting & Process ImprovementLocation: Hartford, CT Area (Hybrid – 3–4 days on-site after training)Position Type: Full-Time / PermanentCompensation Range: $90,000–$110,000, depending on experienceBenefits: Medical, dental, and vision insurance; paid time off; 401(k) with company match, and additional benefitsRecruiter Contact: Abby Harpp – abby.harpp@roberthalfJob Reference: AH0013515037 A growing organization is seeking an Accounting Supervisor to oversee financial reporting and accounting for multiple locations. This role combines team leadership, client reporting, P&L analysis, and process improvement, with a strong focus on using AI and technology to improve reporting and efficiency. What You'll Do:<ul><li>Lead monthly financial reporting across multiple locations</li><li>Partner with clients and Operations leadership on reporting and financial performance</li><li>Review financial statements, bank reconciliations, and balance sheet reconciliations</li><li>Analyze regional P&L results and location profitability</li><li>Oversee and support a small team of accountants</li><li>Coordinate accounting activity for new locations, terminations, and ownership changes</li><li>Partner with Tax on required filings and payments</li><li>Drive AI, automation, and process improvement initiatives</li><li>Contribute to leadership meetings and special projects</li></ul>
2026-10-30T00:00:00Z

Accounting Supervisor

Chicago, IL
onsite
Permanent / Full Time
110000 - 120000 USD / Yearly
The salary range for this position is $110,000-120,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] Position Detail<ul><li>Review of tax returns for Partnerships (1065), and S and C-corps (1120), Individuals (1040) and others, as assigned.</li><li>Handle routine client tax questions, research tax issues, and work with clients to collect necessary information for tax return completion and compliance.</li><li>Assist in tax field exams and any tax notice resolutions.</li><li>Recognize and inform senior management of opportunities to increase level and types of services to clients.</li><li>Assist with training and developing staff and interns.</li></ul>
2026-11-12T00:00:00Z

Accounting Supervisor

Glens Falls, NY
onsite
Permanent / Full Time
65000 - 80000 USD / Yearly
We are working with a growing non-profit looking for an Accounting Supervisor to join a mission-focused organization in Glens Falls. This fully onsite, direct-hire role combines hands-on accounting oversight with team leadership, supporting accurate daily operations and dependable month-end reporting. The position works closely with finance leadership on budgeting, audit preparation, and financial analysis while helping strengthen processes across the department. Responsibilities:• Lead the daily activities of accounting personnel across payables, receivables, payroll support, purchasing, and other core financial functions.• Examine and authorize accounting entries, reimbursements, and related financial transactions to maintain accuracy and policy compliance.• Oversee the monthly closing cycle by reviewing reconciliations, journal entries, and supporting documentation for the general ledger.• Prepare and organize financial reporting materials, including internal reporting packages, expense analysis, and summaries for leadership review.• Work with senior finance leaders to support annual audit activities and fulfill required state-level financial reporting obligations.• Contribute to annual budget development and assist with ongoing forecasting and financial planning efforts.• Identify opportunities to improve workflows, strengthen internal controls, and increase efficiency within accounting operations.• Coach and support team members through training, performance guidance, and day-to-day problem solving.• Partner with departments across the organization to promote timely, complete, and reliable financial information.• Help maintain consistent departmental coverage so essential accounting responsibilities are completed without interruption. Salary Range: $65,000 - $80,000
2026-11-13T00:00:00Z

Inside Sales/Customer Service

Wheatland, PA
onsite
Permanent / Full Time
60000 - 75000 USD / Yearly
We are looking for a motivated Inside Sales / Customer Service Representative to support business growth through lead generation, customer engagement, and sales performance tracking. This role is well suited for someone who combines strong analytical thinking with a proactive approach to outreach and relationship building. The selected individual will help identify opportunities, maintain accurate sales data, and contribute to revenue goals by supporting the full sales cycle. Responsibilities:• Analyze sales activity and pipeline data to identify trends, opportunities, and areas for improvement.• Conduct outbound outreach to prospective customers, assess interest, and develop leads for the sales team.• Maintain accurate customer and opportunity records within the company CRM system and track progress across the sales process.• Prepare sales reports, dashboards, and performance summaries to support business decisions and revenue planning.• Coordinate with internal teams to assist with quotations, purchase order processing, and customer follow-up.• Communicate with customers to answer questions, provide updates, and strengthen ongoing business relationships.• Support lead management efforts by nurturing prospects and helping move promising opportunities toward conversion.
2026-10-15T00:00:00Z

Payroll Supervisor

Roseville, CA
onsite
Permanent / Full Time
100000 - 120000 USD / Yearly
We are looking for a Payroll Supervisor to lead accurate, timely payroll operations and compliance for a large workforce in Roseville, California. This role oversees end-to-end payroll processing, supports compliance across multiple states, and helps maintain reliable payroll records and reporting. The ideal candidate brings strong leadership, deep technical payroll knowledge, and hands-on experience with high-volume payroll environments. For immediate consideration, please contact Shantel Poole via LinkedIn or call 916-649-0832. Responsibilities:• Oversee complete payroll processing from data review through final submission for a workforce of more than 500 employees.• Direct bi-monthly payroll cycles and ensure all payments, adjustments, and deductions are completed accurately and on schedule.• Monitor payroll activities across multiple states to maintain compliance with varying tax rules, wage laws, and regulatory requirements.• Supervise daily payroll operations, provide guidance to team members, and resolve escalated payroll issues in a timely manner.• Manage payroll administration within ADP Workforce Now and support payroll-related recordkeeping, auditing, and reporting activities.• Review employee earnings, garnishments, benefits, taxes, and other payroll changes to ensure correct application each pay period.• Partner with internal stakeholders to investigate discrepancies, answer payroll questions, and improve process consistency.• Support payroll system-related updates and workflows involving platforms such as Viewpoint Vista and other payroll tools when needed.
2026-11-06T00:00:00Z

Guest Services Representative

Memphis, TN
onsite
Temporary to Hire
15 - 15 USD / Hourly
We are offering a contract to hire employment opportunity for a diligent and attentive Customer Service Representative in the museum industry located in downtown Memphis. This role involves providing exceptional guest services, maintaining the flow of traffic, working in the gift shop, and becoming an expert on the museum. This is an on-your-feet role and does require working every Saturday and Sunday, plus three other days during the week to be a full-time 40 hour work week. Hours are 8:30-5:30. Please apply for this role if you have great customer service experience, can stand for periods of time, and able to commit to weekend hours Responsibilities:• Greet guests at the entrance and box office, ensuring a warm and welcoming experience.• Become proficient in knowledge about the museum to accurately and enthusiastically share information with guests.• Monitor assigned areas within the museum exhibit halls, ensuring all areas are covered and maintained.• Assist guests by providing directions and answering any inquiries they may have about the exhibits.• May be stationed at various points within the museum, including the entrance, hallways, etc. and are expected to manage these stations effectively.• Provide talking points and relevant information to guests.• Achieve organizational sales and service goals by promoting and selling museum merchandise.• Assist in managing store inventory and ensuring the retail store is well-stocked and organized.• Maintain a high level of customer service and retail sales skills to effectively engage with guests and enhance their museum experience.• Direct guests efficiently throughout the museum to maintain a smooth flow of traffic.
2026-11-10T00:00:00Z

Accounts Receivable Supervisor

Columbia, MD
onsite
Permanent / Full Time
80000 - 90000 USD / Yearly
Robert Half has a new direct-hire opportunity for an Accounts Receivable Supervisor in Columbia, MD. This role is responsible for overseeing the full AR cycle, with a strong emphasis on evaluating credit risk, optimizing collections strategies, and improving cash flow. The ideal candidate brings both analytical rigor and leadership capability, ensuring the team operates efficiently while maintaining strong customer relationships. If interested, please apply directly to this posting or contact Cody Marshall at Robert Half to learn more. Key ResponsibilitiesCredit Management<ul><li>Establish, review, and enforce customer credit policies and procedures</li><li>Evaluate creditworthiness of new and existing customers using financial data, credit reports, and payment history</li><li>Set and adjust credit limits based on risk assessment</li><li>Partner with Sales and Finance to balance revenue growth with risk mitigation</li></ul>Collections Oversight<ul><li>Supervise daily collections activities to ensure timely resolution of outstanding invoices</li><li>Develop and implement effective collection strategies to reduce DSO (Days Sales Outstanding)</li><li>Handle escalated collection issues and negotiate payment plans when necessary</li><li>Monitor aging reports and drive accountability for delinquent accounts</li></ul>Accounts Receivable Operations<ul><li>Ensure accuracy and timeliness of invoicing and payment posting</li><li>Maintain compliance with internal controls and audit requirements</li><li>Identify and implement process improvements and automation opportunities</li></ul>Team Leadership<ul><li>Lead, coach, and develop a team of AR specialists</li><li>Set performance goals, track KPIs, and conduct regular performance reviews</li><li>Foster a collaborative and accountable team environment</li></ul>Reporting & Analysis<ul><li>Prepare and present AR metrics, including aging, DSO, and bad debt reserves</li><li>Analyze trends and provide actionable insights to leadership</li><li>Support month-end close and financial reporting activities</li></ul>
2026-11-10T00:00:00Z

Helpline Customer Service Representative

Miami, FL
onsite
Temporary / Contract
20 - 20 USD / Hourly
We are seeking a compassionate and dedicated professional to join our team in supporting individuals in crisis. The ideal candidate will have a background in psychology, behavioral health, or a related medical field, along with experience in patient-facing healthcare support. <ul><li>Provide support to individuals experiencing crisis situations with empathy, professionalism, and care. </li><li>Communicate effectively with individuals in both Creole and English. </li><li>Assist with crisis intervention, emotional support, and connection to appropriate resources.</li><li>Maintain calm and professionalism in high-pressure or emotionally charged situations.</li><li>Support patient services functions, including coordination, communication, and follow-up as needed. </li><li>Participate in training related to suicide prevention and crisis intervention techniques. </li></ul>
2026-10-23T00:00:00Z

Senior Customer Success Manager

Monroe, NC
onsite
Temporary to Hire
37.2115 - 43.087 USD / Hourly
We are looking for an experienced Senior Customer Success Manager to lead customer-facing service operations for a wholesale distribution organization in Monroe, North Carolina. This contract opportunity with permanent potential is ideal for a leader who can strengthen service delivery, guide high-performing teams, and elevate the overall customer experience across technical support and account interactions. The role blends people leadership, process optimization, and cross-functional partnership to ensure customers receive responsive, consistent, and solutions-oriented support. Responsibilities: • Lead and coach customer success and technical service teams, creating clear goals, accountability measures, and development opportunities that support strong performance. • Oversee the full customer support experience, including onboarding, technical guidance, order-related assistance, delivery coordination, invoicing questions, credit adjustments, and issue resolution. • Champion a service culture centered on responsiveness, quality, and continuous improvement across every customer touchpoint. • Act as a senior point of contact for high-priority accounts and complex escalations, ensuring concerns are addressed effectively and professionally. • Establish and refine service standards, communication practices, and customer experience expectations to promote consistency across teams. • Review operational and service metrics to identify trends, measure effectiveness, and implement targeted improvements based on customer feedback. • Maintain and enhance customer-facing procedures, standard operating documentation, training resources, and best practice guidelines. • Partner with internal stakeholders to improve workflows, strengthen system adoption, and support automation and digital tools that improve customer outcomes. • Contribute to talent planning efforts by supporting employee growth, leadership development, and long-term team continuity.
2026-11-11T00:00:00Z

Member Services Representative

Jacksonville, FL
onsite
Temporary / Contract
17.1 - 19.8 USD / Hourly
We are looking for a fully on-site, Member Services Representative to support members with day-to-day financial transactions and account-related service needs in our Jacksonville, Florida offices. This Long-term Contract position is ideal for someone who enjoys delivering attentive service, handling cash accurately, and helping members understand solutions that fit their financial goals. The person in this role will contribute to branch success by completing transactions efficiently, maintaining compliance standards, and building positive member relationships through every interaction. Responsibilities:• Ability to work Monday through Friday fully on-site in our Jacksonville Florida based offices • Engage members in meaningful conversations to understand their banking needs and provide appropriate service options.• Handle routine financial transactions such as deposits, loan payments, transfers, withdrawals, and other teller activities with accuracy and efficiency.• Open new accounts, update existing account details, and add services while following established policies and compliance requirements.• Investigate member questions related to accounts, services, and transactions, and resolve issues in a timely and thorough manner.• Recommend relevant products and refer lending opportunities by maintaining working knowledge of consumer and mortgage offerings.• Balance an assigned cash drawer each day, maintain approved cash limits, and support deposit processing activities under dual-control procedures.• Monitor transactions for unusual activity, follow internal security practices, and help safeguard the branch against fraud or forged documents.• Support branch outreach, service initiatives, electronic member requests, and additional operational duties as needed, including backup coverage for team functions.• Assist with regulatory and audit-related procedures, including adherence to Bank Secrecy Act and Anti-Money Laundering requirements.• Travel to other branch locations when needed and provide language support or outbound member communication as assigned.
2026-11-12T00:00:00Z

Client Service Coordinator (General) - Level 1

Social Circle, GA
onsite
Temporary / Contract
26 - 27 USD / Hourly
. This long-term contract position offers the opportunity to work closely with customers and internal teams to address requests, share updates, and keep client programs running smoothly. The role is best suited for someone who communicates clearly, stays organized, and is comfortable handling administrative and service-related tasks in a structured environment. Responsibilities:• Build and maintain strong client relationships through regular communication, timely follow-up, and careful resolution of routine and escalated concerns.• Manage client support activities such as onboarding assistance, account administration, reporting coordination, and program-related requests.• Collaborate with service operations and other internal partners to help meet account expectations and maintain agreed service performance.• Gather customer needs and relay important details to the appropriate internal teams while helping address service issues and identify improvement opportunities.• Coordinate system setup, user access, usability support, and client training to help ensure a smooth customer experience.• Prepare and distribute standard operating procedures, reports, data summaries, and dispatch-related updates for assigned accounts.• Lead scheduled client check-in calls to provide status updates, answer questions, and share relevant program information.• Offer day-to-day guidance and basic training support to teammates when questions arise around processes or tools.• Complete assigned tasks by following established procedures, escalating issues when needed, and working under close supervision to deliver accurate results.
2026-11-13T00:00:00Z

Client Service Coordinator (General) - Level 1

Indianapolis, IN
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are looking for a Client Service Coordinator to support daily service operations at an in-person site in Indianapolis. This long-term contract position is ideal for someone who enjoys a client-facing environment, can manage multiple tasks independently, and communicates effectively with both vendors and internal partners. The role focuses on coordinating site activities, maintaining accurate asset and inventory information, and helping ensure laboratory support services run smoothly. Responsibilities:• Coordinate vendor visits by arranging schedules, confirming site access, and supporting timely completion of service activities.• Escort external service providers through laboratory and controlled areas while following site protocols and safety expectations.• Maintain accurate records for assets, inventory, and service-related updates, including additions, changes, and removals.• Work with internal teams to address client service needs and help keep operational requests moving forward efficiently.• Support corrective and preventive maintenance activity coordination to help minimize disruptions to site operations.• Monitor daily tasks with a high level of organization and follow-through while working independently within a team environment.• Use Microsoft Office tools to document activity, track requests, and communicate updates clearly to stakeholders.• Provide attentive front-line service to clients, vendors, and colleagues through responsive and courteous communication
2026-10-22T00:00:00Z

Customer Support & Order Management Specialist

Greenfield, IN
onsite
Temporary / Contract
22 - 25 USD / Hourly
A growing manufacturer is seeking a responsive, organized Customer Support & Order Management Specialist to serve as a key connection between customers, sales, warehouse operations, and logistics. This is an excellent opportunity for someone who enjoys helping customers but also likes the administrative and operational side of getting things done. You'll manage customer inquiries from initial order entry through delivery updates and resolution of any issues. The team needs someone who can stay organized when priorities change, communicate clearly when something goes off track, and make sure customers receive accurate information rather than being passed from department to department. Responsibilities:<ul><li>Respond to customer inquiries by phone and email regarding orders, products, availability, and delivery schedules.</li><li>Enter customer orders and verify pricing, quantities, shipping details, and purchase order information.</li><li>Monitor open orders and communicate status updates to customers.</li><li>Coordinate with warehouse and logistics teams regarding shipments, delays, and delivery changes.</li><li>Investigate order discrepancies, damaged shipments, returns, and missing items.</li><li>Process order changes, cancellations, credits, and replacement requests according to company procedures.</li><li>Maintain accurate customer account notes and order records.</li><li>Work with sales representatives to resolve customer concerns and improve service.</li><li>Follow up on outstanding issues until the customer receives a clear resolution.</li><li>Prepare order reports and track recurring customer service issues.</li><li>Assist with account setup and customer documentation.</li><li>Identify workflow improvements that reduce order errors and response times.</li></ul>
2026-10-23T00:00:00Z

Call Center Specialist

Lexington, KY
remote
Temporary / Contract
14.25 - 16.5 USD / Hourly
Kentucky Residency Requirement MUST LIVE IN KENTUCKY To be considered, candidates: MUST CURRENTLY RESIDE IN KENTUCKY MUST WORK REMOTELY FROM A KENTUCKY HOME ADDRESS MUST BE ABLE TO VERIFY KENTUCKY RESIDENCY CANDIDATES LIVING OUTSIDE OF KENTUCKY ARE NOT ELIGIBLE Technology Requirements REQUIRED EQUIPMENT Candidates must provide their own: ✅ Laptop or Desktop Computer ✅ USB Headset ✅ Ethernet Cable ✅ Reliable High-Speed Internet Service IMPORTANT INTERNET REQUIREMENT 🚨 A HARDWIRED INTERNET CONNECTION IS REQUIRED. 🚨 WI-FI ONLY CONNECTIONS ARE NOT ACCEPTABLE. 🚨 CANDIDATES MUST CONNECT DIRECTLY TO THEIR ROUTER OR MODEM USING AN ETHERNET CABLE. 🚨 AN INTERNET CONNECTIVITY TEST MUST BE SUCCESSFULLY COMPLETED PRIOR TO STARTING. Applicants who do not meet the technology requirements will not be eligible for this position. Qualifications Previous customer service, call center, telemarketing, outbound calling, or sales experience preferred Comfortable making a high volume of outbound calls Strong communication and active listening skills Ability to follow scripts and maintain a professional phone presence Strong attention to detail and data entry skills Ability to work independently in a remote environment Must successfully pass a background check and drug screen Before Applying Please ensure you can answer YES to all of the following: ✅ I CURRENTLY LIVE IN KENTUCKY. ✅ I HAVE A LAPTOP OR DESKTOP COMPUTER. ✅ I HAVE A USB HEADSET. ✅ I HAVE HIGH-SPEED INTERNET. ✅ I CAN CONNECT TO THE INTERNET USING AN EHTERNET CABLE (NOT WI-FI ONLY). APPLICATIONS FROM INDIVIDUALS WHO DO NOT LIVE IN KENTUCKY OR DO NOT MEET THE TECHNOLOGY REQUIREMENTS WILL NOT BE CONSIDERED. if you need help with this please let me know - if you don't know how to do it let me know
2026-11-12T00:00:00Z

Call Center Specialist

Bremerton, WA
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are looking for an onsite Call Center Specialist to support client account activity and deliver responsive service for a Long-term Contract position based in Bremerton, Washington. This role is ideal for someone who can manage detailed account updates, handle inbound client interactions with professionalism, and maintain accurate documentation across multiple service tasks. The successful candidate will balance administrative follow-through with real-time call support while helping ensure client accounts remain current and compliant. Responsibilities:• Manage assigned follow-up tasks from counselors, managers, and payment support teams, ensuring each item is completed accurately and on time.• Reach out to clients for scheduled payment reminders and perform routine reviews to confirm account information remains up to date.• Handle creditor-related updates such as adjusting balances, adding or removing accounts, checking proposal progress, and communicating next steps to clients when follow-up is needed.• Support incoming call operations during busy periods by answering initial calls, routing clients to available counselors, or continuing the conversation when transfer is not possible.• Update Debt Management Plan records to reflect permanent or short-term payment changes requested by clients or counselors, including revisions to banking details.• Review fee calculations tied to creditor changes to confirm compliance with applicable state guidelines and internal standards.• Investigate payment-related concerns, resolve straightforward issues, and escalate more complex matters to the appropriate payment processing team.• Examine newly activated enrollment accounts by reviewing financial details, creditor information, assets, and co-applicant data, and complete required account activation steps.• Document all account activity thoroughly, complete a quality review on each account handled, and refer complaints or escalated concerns to a supervisor when necessary.• Participate in required meetings and follow established service procedures, job aids, and performance standards in daily work.
2026-11-11T00:00:00Z

Call Center Specialist

Lexington, NM
remote
Temporary / Contract
14.25 - 16.5 USD / Hourly
Robert Half is looking for a Call Center Specialist to support customers in a Contract to Hire position. This role focuses on delivering attentive assistance through outbound calls, resolving questions efficiently, and maintaining a positive customer experience. The ideal candidate is comfortable using customer service software, handling high-volume interactions, and completing administrative tasks with accuracy. Responsibilities:• 100+ outbound customer calls a day and provide clear, courteous support for a range of service-related inquiries.• Document conversations accurately in customer service systems and update account details as needed.• Resolve routine issues during the first interaction whenever possible, while escalating more complex concerns to the appropriate team.• Use office tools and internal platforms to track requests, follow established procedures, and maintain organized records.• Support a high-volume call environment by managing time effectively and maintaining service standards throughout the day.• Communicate technical or service information in a way that is easy for customers to understand, including topics related to connectivity or Ethernet services whe
2026-11-12T00:00:00Z

Call Center Specialist

Blue Bell, PA
onsite
Temporary to Hire
17 - 17 USD / Hourly
We are looking for a compassionate and dependable 2nd Shift Call Center Specialist to join a fully onsite team in Pennsylvania. This contract-to-permanent opportunity is ideal for someone who communicates clearly, handles sensitive conversations effectively, and enjoys helping people through important next steps. In this role, you will serve as an initial point of contact, collect key details accurately, and provide a positive experience for customers navigating life insurance-related inquiries. Hours: M-F 2:30 pm -10:00 pm (2nd shift), Sundays occasionally – 9:00 am - 2:00 pm Responsibilities:• Handle a high volume of incoming and outgoing calls while maintaining a courteous, patient, and detail-oriented approach.• Speak with customers about life insurance-related matters, gather necessary information, and document details accurately in company systems.• Guide callers through the early stages of the process by answering questions and explaining next steps clearly.• Enter and update customer records with close attention to accuracy, completeness, and timeliness.• Provide empathetic support during sensitive conversations and respond appropriately to customer concerns.• Coordinate with internal teams to ensure each inquiry is routed correctly and progresses efficiently.• Maintain consistent attendance and schedule flexibility, including second-shift hours and occasional Sunday coverage.• Support day-to-day call center operations while meeting service expectations for responsiveness and quality.
2026-11-06T00:00:00Z

Call Center Specialist

Santa Cruz, CA
onsite
Temporary / Contract
25 - 25 USD / Hourly
We are looking for a customer-focused Call Center Specialist to support patient communication for a community health organization in California. This Long-term Contract position is ideal for someone who is comfortable handling a busy phone environment, guiding callers to the right resources, and helping patients with scheduling and refill-related requests. The person in this role will serve as an important first point of contact and contribute to a smooth, attentive experience for every caller. Responsibilities: • Manage a high volume of inbound calls each day while maintaining a calm, helpful, and attentive approach. • Serve as the first point of contact for patients, providing accurate information and directing calls to the appropriate departments or team members. • Coordinate appointment scheduling and make updates to patient information as needed during each interaction. • Assist with prescription refill requests by gathering necessary details and forwarding information through the proper channels. • Create and submit service tickets or internal requests to support timely follow-up and issue resolution. • Document call details clearly and accurately in customer service or office systems to maintain organized records. • Work closely with front office and support staff to help balance call coverage and maintain responsive service levels.
2026-11-11T00:00:00Z

Call Center Specialist

Santa Cruz, CA
onsite
Temporary / Contract
25 - 25 USD / Hourly
We are looking for a customer-focused Call Center Specialist to support a busy healthcare team in Santa Cruz, California. This Long-term Contract opportunity is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and enjoys helping patients over the phone. In this role, you will serve as an important first point of contact, assisting callers with appointment coordination, refill-related requests, and general support while ensuring each interaction is handled with professionalism and care. Responsibilities: • Manage a high volume of inbound calls each day and provide courteous, efficient assistance to patients and callers. • Serve as the initial phone contact for patient-related inquiries, gathering information and directing calls to the appropriate department or team member. • Coordinate appointment scheduling and make updates accurately within the appropriate systems. • Receive prescription refill requests and route them promptly according to established procedures. • Create and submit service tickets or internal requests to support follow-up and issue resolution. • Maintain accurate call documentation and ensure patient information is recorded clearly and completely. • Support front-office and care teams by helping prioritize urgent concerns and escalating issues when needed. • Deliver a positive customer experience by responding with empathy, patience, and professionalism in every interaction.
2026-11-11T00:00:00Z

Call Center Specialist

Santa Cruz, CA
onsite
Temporary / Contract
25 - 25 USD / Hourly
We are looking for a customer-focused Call Center Specialist to support patient communication for a busy healthcare organization in California. This Long-term Contract position is ideal for someone who is comfortable managing a steady volume of inbound calls while providing helpful, detail-oriented service to patients. The person in this role will serve as an important first point of contact, helping callers with scheduling, message routing, and service-related requests in a fast-paced office environment. Responsibilities: • Manage a high number of inbound calls each day and respond to patient inquiries with care and empathy. • Act as the initial point of contact for patients, gathering information and guiding each caller to the appropriate resource or department. • Coordinate appointment scheduling and make updates to patient information as needed during call interactions. • Process prescription refill requests and ensure messages are directed promptly to the appropriate clinical teams. • Create and submit internal service tickets or requests to support follow-up and issue resolution. • Maintain accurate call notes and complete basic administrative tasks related to daily patient communication. • Work collaboratively with front office and internal teams to help maintain smooth call handling and service coverage. • Deliver a positive customer service experience while meeting productivity expectations in a structured office setting.
2026-11-11T00:00:00Z

Call Center Specialist

Pennsauken, NJ
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are seeking a detail-oriented Call Center Specialist with experience handling a high-volume ordering process in a fast-paced environment. The ideal Call Center Specialist will have a strong background managing high call volume and supporting customers through both phone and chat channels. Based on general knowledge.<ul><li>Process a high volume of customer orders accurately and efficiently. </li><li>Handle inbound and outbound calls in a fast-paced call center environment.</li><li>Respond to customer inquiries via phone and chat with professionalism and urgency. </li><li>Enter and update order information in company systems with a high level of accuracy. </li><li>Resolve customer issues related to orders, product availability, shipping, and account questions. </li><li>Maintain strong service levels while managing multiple priorities throughout the day. </li><li>Collaborate with internal teams to ensure timely and accurate order fulfillment.</li></ul>
2026-11-06T00:00:00Z

Call Center Specialist

Gurnee, IL
remote
Temporary / Contract
22 - 24 USD / Hourly
We are looking for a Remote Call Center Specialist to join a Contract position supporting national referral intake operations. In this role, you will coordinate referral activity from initial intake through resolution, helping maintain smooth communication between partner organizations, franchise locations, and internal teams. The ideal candidate brings strong organization, sound judgment, and a customer-focused approach to a fast-moving environment where accuracy and responsiveness are essential. Responsibilities:• Receive and review incoming referral details, ensuring information is complete, accurate, and ready for processing.• Coordinate referral workflows from intake to final resolution while maintaining timely updates across all involved parties.• Serve as a key point of communication for national partners, franchise locations, and internal stakeholders to support efficient case handling.• Monitor requirements and documentation to help maintain compliance with established processes and service expectations.• Support day-to-day execution of centralized intake operations, including coordination with offshore support staff for consistent workflow coverage.• Identify discrepancies, resolve routine issues independently, and escalate complex concerns when broader support is needed.• Prioritize multiple active requests in a deadline-driven setting while maintaining high service quality and attention to detail.• Use Microsoft Office tools and customer service systems to track activity, document updates, and report information accurately.
2026-11-03T00:00:00Z

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