Results for Customer Service Representative Jobs in Youngstown, OH

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Customer Service Representative

West Middlesex, PA
onsite
Temporary / Contract
16.625 - 19.25 USD / Hourly
Job Title: Customer Service RepresentativeJob Type: Temporary for 3 months, Immediate startSchedule: Monday-Friday 8am-5pmWork Location: West Middlesex, PAPay: $17.50/hour Responsibilities: • Provide high‑quality support to customers by responding to inquiries, requests, and issues in a timely, professional, and solution-focused manner.• Use effective communication and problem‑solving skills to address customer questions, technical concerns, and account‑related needs through various channels.• Enhance customer experience by identifying appropriate solutions and aiming for efficient, accurate resolution.• Manage and resolve customer concerns with empathy and professionalism, escalating issues in alignment with established guidelines when needed.• Investigate and correct account or service‑related discrepancies, ensuring accurate information and continuity of service.• Proactively communicate with customers regarding updates, next steps, and actions required to support order or service fulfillment.• Support processes related to customer orders, returns, credits, and other transactional activities as assigned.• Oversee and coordinate day‑to‑day fulfillment or service workflows, addressing exceptions and ensuring smooth execution of assigned tasks.• Review system‑generated reports or alerts and take appropriate action to understand, communicate, or resolve service or order status updates.• Maintain accurate and thorough documentation of customer interactions and case activity.
2026-10-14T00:00:00Z

Customer Service Representative

Warrendale, PA
onsite
Temporary / Contract
26 - 29 USD / Hourly
We are looking for a Customer Service Representative to support day-to-day client interactions and order processing for a team based in Pennsylvania. This Contract to hire position is ideal for someone who communicates clearly, handles a steady volume of inquiries effectively, and maintains accuracy while entering customer information and requests. The person in this role will help create a positive service experience by responding promptly to inbound contacts and assisting with follow-up outreach when needed. Fully on-site Monday- Thursday 8-4:30, Friday 7:30-4. Responsibilities:• Respond to incoming customer calls and provide timely, courteous assistance with questions, requests, and general support needs.• Accurately enter customer orders and related details into company systems while maintaining a high level of data quality.• Manage service inquiries from start to finish by gathering information, clarifying customer needs, and documenting each interaction appropriately.• Place outbound calls as needed to confirm order information, provide updates, or resolve open customer issues.• Coordinate with internal teams to address customer concerns efficiently and ensure requests are handled in a timely manner.• Maintain organized records of calls, order activity, and service outcomes to support consistent communication and follow-through.• Deliver attentive support that reflects company service standards and helps build strong customer relationships.
2026-10-14T00:00:00Z

Customer Service Representative

Chagrin Falls, OH
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a dependable Customer Service Representative to join an on-site team in Ohio. This contract-to-permanent opportunity is ideal for someone who enjoys helping customers, managing order information accurately, and staying organized in a fast-paced office setting. The person in this role will serve as a key point of contact for inbound inquiries while also supporting outbound communication and administrative customer service tasks. Responsibilities: • Respond to incoming customer calls and provide timely, attentive assistance with questions, requests, and service needs. • Enter customer orders and update account information with a high level of accuracy and attention to detail. • Make outbound calls as needed to follow up on orders, confirm details, and support ongoing customer communication. • Maintain organized records in company systems and spreadsheets to ensure information is current and easy to track. • Work closely with internal team members and leadership to address customer concerns and keep daily operations running smoothly. • Assist with general office-based customer service activities in an on-site business environment. • Adapt to training on internal software and apply new tools effectively to complete routine tasks. • Support day-to-day workflow during office renovation activity while maintaining a consistent and attentive customer experience.
2026-10-15T00:00:00Z

Customer Service Represetative

Hermitage, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment. Must be flexible to work the following hours. Shifts will change and must be able to work late nights and weekends! Schedule/Hours • Monday thru Friday 7:45AM-9PM • Saturdays and Sundays 7:45AM -5PM • FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts. • 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only) Primary Responsibilities: Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings. Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries. Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments. Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback. Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.
2026-10-14T00:00:00Z

Inside Sales/Customer Service

Wheatland, PA
onsite
Permanent / Full Time
60000 - 75000 USD / Yearly
We are looking for a motivated Inside Sales / Customer Service Representative to support business growth through lead generation, customer engagement, and sales performance tracking. This role is well suited for someone who combines strong analytical thinking with a proactive approach to outreach and relationship building. The selected individual will help identify opportunities, maintain accurate sales data, and contribute to revenue goals by supporting the full sales cycle. Responsibilities:• Analyze sales activity and pipeline data to identify trends, opportunities, and areas for improvement.• Conduct outbound outreach to prospective customers, assess interest, and develop leads for the sales team.• Maintain accurate customer and opportunity records within the company CRM system and track progress across the sales process.• Prepare sales reports, dashboards, and performance summaries to support business decisions and revenue planning.• Coordinate with internal teams to assist with quotations, purchase order processing, and customer follow-up.• Communicate with customers to answer questions, provide updates, and strengthen ongoing business relationships.• Support lead management efforts by nurturing prospects and helping move promising opportunities toward conversion.
2026-10-15T00:00:00Z

Outside Sales Representative

Western Pa, PA
onsite
Permanent / Full Time
60000 - 75000 USD / Yearly
Our client is seeking a driven and highly motivated Sales Representative to join their growing team. This role is responsible for generating new business, managing existing customer relationships, and driving revenue growth throughout an assigned territory. The ideal candidate will have experience selling capital equipment, preferably within the waste, recycling, scrap, or environmental services industry.This is an excellent opportunity for a sales professional who enjoys building relationships, developing new business, and contributing directly to company growth.Sales & Business Development<ul><li>Develop and execute a regional sales strategy to increase revenue and market share.</li><li>Manage and grow existing customer accounts while identifying and securing new business opportunities.</li><li>Promote products and equipment within the waste, recycling, scrap, and related industrial markets.</li><li>Generate new leads through cold calling, networking, referrals, and social selling.</li><li>Conduct market research to identify prospective customers, industry trends, and growth opportunities.</li><li>Consistently meet or exceed sales and revenue targets.</li></ul>Customer Relationship Management<ul><li>Serve as the primary point of contact for assigned regional customers.</li><li>Build and maintain strong, long-term customer relationships through exceptional service and support.</li><li>Present and demonstrate products to prospective and existing customers.</li><li>Provide accurate information regarding product specifications, pricing, availability, and delivery schedules.</li><li>Negotiate contracts and sales agreements to successfully close business opportunities.</li><li>Deliver outstanding post-sale support in partnership with operations and logistics teams.</li></ul>Territory & Market Analysis<ul><li>Monitor regional market trends, competitor activity, and pricing strategies.</li><li>Identify emerging opportunities and communicate key market intelligence to leadership.</li><li>Utilize customer feedback to recommend product improvements and enhancements.</li></ul>CRM & Reporting<ul><li>Maintain accurate sales activity, pipeline, and customer records within the CRM system.</li><li>Leverage CRM analytics to support territory planning and sales strategy.</li><li>Prepare regular sales forecasts, reports, and account updates.</li><li>Salesforce experience is preferred.</li></ul>Cross-Functional Collaboration<ul><li>Work closely with engineering, manufacturing, production, and logistics teams to ensure customer expectations are met.</li><li>Coordinate delivery schedules and project timelines with internal teams and customers.</li><li>Ensure alignment between customer requirements and operational capabilities.</li></ul>
2026-10-15T00:00:00Z

6 results for Customer Service Representative in Youngstown, OH