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8 results for Application Support Analyst in West Palm Beach, FL

Help Desk Support Analyst

Delray Beach, FL
onsite
Temporary
22 - 25 USD / Hourly
We are looking for a Help Desk Support Analyst to join our team on a contract basis in Delray Beach, Florida. In this role, you will provide technical assistance and support for hardware, software, and network-related issues while ensuring a seamless user experience. This position requires strong problem-solving skills, excellent communication, and a customer-focused approach to resolving technical challenges. Responsibilities: • Diagnose and resolve hardware, software, and network issues using specialized tools and effective questioning techniques. • Provide detailed guidance to users, walking them through solutions to technical problems in a clear and efficient manner. • Escalate unresolved or complex issues to higher-level IT support teams for further investigation. • Maintain accurate documentation of support requests, troubleshooting steps, and resolutions within the help desk ticketing system. • Monitor and ensure compliance with internal service-level agreements (SLAs) to meet organizational standards. • Follow up with users to confirm resolution and ensure satisfaction with technical support. • Relay recurring issues, user feedback, and improvement suggestions to relevant internal teams for process enhancement. • Identify areas for improvement in support procedures and recommend actionable solutions. • Offer up-to-date information on IT systems, tools, and services to keep users informed. • Collaborate with cross-functional teams to ensure effective communication and problem resolution.
2026-04-17T00:00:00Z

Information Systems Analyst

Coconut Creek, FL
onsite
Temporary
0 - 0 USD / Yearly
This role is responsible for optimizing an existing customer‑facing portal with a strong emphasis on SQL performance, backend development, and API integrations. The developer will work hands‑on with databases and application logic, supporting enhancements, improvements, and ongoing maintenance in a fast‑paced, stakeholder‑driven environment.Project Description / Job Duties<ul><li>Optimize and enhance an existing web portal to improve performance, reliability, and usability</li><li>Analyze, refactor, and clean complex SQL queries to improve database efficiency and data integrity</li><li>Develop, integrate, and maintain APIs to support application functionality and data exchange</li><li>Perform hands‑on PHP and Laravel development to support backend services and business logic</li><li>Collaborate with front‑end and back‑end components to ensure seamless system integration</li><li>Support ongoing enhancements, bug fixes, and performance tuning across the application stack</li><li>Work closely with business and technical stakeholders to understand requirements and deliver solutions</li><li>Adapt quickly to changing priorities and evolving project needs</li></ul>
2026-04-10T00:00:00Z

IT Support Specialist

Margate, FL
onsite
Temporary
25 - 30 USD / Hourly
We are seeking a detail-oriented and customer-focused IT Support Specialist to join our client in Coconut Creek. The ideal candidate will be responsible for providing technical assistance and support to users regarding hardware, software, and network-related issues. This role focuses on remote troubleshooting and ticket resolution, ensuring high quality and timely support for external clients.Key Responsibilities:<ul><li>Provide second-level support for user issues via phone, email, or ticketing system</li><li>Troubleshoot and resolve issues related to Active Directory, including password resets, account creation, and permissions management</li><li>Administer and support Office 365 accounts, including mailbox setup, user access, and license assignments</li><li>Troubleshoot and resolve Windows 10 operating system problems, including software installations, Windows updates, and device connectivity</li><li>Document all interactions, troubleshooting steps, and resolutions in the ticketing system</li><li>Escalate unresolved issues to higher-level support or specialist teams as appropriate</li><li>Contribute to knowledge base documentation and process improvement</li><li>VOIP support & administration </li><li>Server - VMware</li><li>Network support </li></ul>
2026-04-13T00:00:00Z

Business Systems Analyst

Davie, FL
onsite
Temporary
0 - 0 USD / Yearly
We are seeking a Business Systems Analyst to serve as a key liaison between business stakeholders and technical teams. This role focuses on analyzing business processes, translating requirements into system solutions, and ensuring technology supports operational and strategic objectives.Responsibilities<ul><li>Partner with business stakeholders to gather, analyze, and document functional and technical requirements</li><li>Translate business needs into clear system requirements, use cases, and process flows</li><li>Analyze existing systems and workflows to identify gaps, inefficiencies, and improvement opportunities</li><li>Collaborate with developers, architects, and vendors to design and implement system enhancements</li><li>Support system implementations, upgrades, and integrations from requirements through deployment</li><li>Create and maintain documentation including requirements documents, process maps, and test cases</li><li>Participate in user acceptance testing (UAT), validate solutions, and ensure requirements are met</li><li>Support change management, including training materials, rollout plans, and user communication</li><li>Serve as a subject‑matter expert for assigned business applications and processes</li></ul>
2026-04-09T00:00:00Z

Cybersecurity Analyst

Fort Lauderdale, FL
onsite
Temporary
0 - 0 USD / Yearly
Cybersecurity AnalystWe are seeking a detail-oriented Cybersecurity Analyst to strengthen our security posture and protect sensitive systems. This role is ideal for someone who enjoys investigating threats, analyzing vulnerabilities, and supporting incident response. The ideal candidate will have strong analytical skills, a security-first mindset, and foundational security experience with room to grow into senior roles.Responsibilities<ul><li>Monitor SIEM alerts, logs, and security dashboards for potential threats</li><li>Investigate suspicious behavior, malware activity, and endpoint security incidents</li><li>Perform vulnerability scans and track remediation efforts with IT teams</li><li>Support endpoint security tools including EDR platforms, antivirus, and application control</li><li>Assist in incident response activities including containment, analysis, and documentation</li><li>Review firewall rules, access permissions, and authentication logs for anomalies</li><li>Assist with compliance efforts including audits, risk assessments, and policy documentation</li><li>Help build and maintain security playbooks, SOPs, and incident response guides</li><li>Participate in phishing simulations, user awareness training, and security education initiatives</li><li>Collaborate with infrastructure and application teams to implement security best practices</li></ul>
2026-03-30T00:00:00Z

Application Developer

Oakland Park, FL
onsite
Temporary
0 - 0 USD / Yearly
We are seeking a skilled Application Developer to design, build, and maintain scalable business applications that support internal operations and customer‑facing systems. This role requires strong hands‑on development experience, sound architectural judgment, and the ability to work collaboratively with cross‑functional teams.Responsibilities<ul><li>Design, develop, test, and maintain web and/or enterprise applications across the full software development lifecycle</li><li>Build clean, scalable, and well‑documented code that aligns with business and technical requirements</li><li>Collaborate with product owners, designers, and stakeholders to translate requirements into technical solutions</li><li>Integrate applications with databases, APIs, and third‑party services</li><li>Troubleshoot, debug, and optimize application performance and reliability</li><li>Participate in code reviews, ensuring quality, security, and adherence to best practices</li><li>Contribute to architecture decisions and technical standards, especially for mid‑to‑large scale applications</li><li>Support application deployments, enhancements, and ongoing maintenance</li></ul>
2026-04-09T00:00:00Z

IT Operations Support Specialist

Margate, FL
onsite
Contract / Temporary to Hire
0 - 0 USD / Yearly
We are looking for an experienced IT Operations Support Specialist to join our team in Coconut Creek, Florida. This is a Contract to permanent position, offering an excellent opportunity to contribute to the operational efficiency of a government organization. In this role, you will be responsible for maintaining and troubleshooting IT systems, ensuring seamless performance, and supporting both hardware and software needs. Responsibilities:• Monitor system performance, identify issues, and resolve network and system failures effectively.• Troubleshoot and address complex inquiries or complaints related to IT operations.• Coordinate with vendors for hardware and software maintenance and consult with technical support teams to resolve application issues.• Create and manage user accounts for software and network applications across the organization.• Deploy and configure new hardware and software technologies to meet operational requirements.• Maintain accurate inventory records for hardware, software, and technology resources, reallocating as necessary.• Prepare and update documentation for systems, equipment, and installations to ensure compliance with operational standards.• Train end-users on technology systems and processes to improve efficiency and adoption.• Provide on-call support during off-hours, including nights, weekends, and holidays, as needed.
2026-04-09T00:00:00Z

Applications Architect

Boca Raton, FL
onsite
Temporary
0 - 0 USD / Yearly
We are seeking an experienced Applications Architect to design, govern, and optimize enterprise application landscapes. This role is responsible for defining application architecture standards, ensuring integration and alignment across business systems, and guiding the implementation of scalable, secure, and maintainable technology solutions. The Applications Architect works closely with business stakeholders, project managers, developers, and infrastructure teams to ensure applications support business objectives while minimizing technical risk.
2026-04-08T00:00:00Z