Add your latest resume to match with open positions.
3 results for Senior It Support Specialist in Washington, DC
- Arlington, VA
- remote
- Permanent
- 140000 - 150000 USD / Yearly
- We are looking for an experienced Senior Solutions Architect to join our team in Arlington, Virginia. In this role, you will play a key part in designing and implementing enterprise-level solutions, with a focus on Salesforce architecture and integration strategies. This position requires a deep understanding of software development principles and the ability to align technical solutions with organizational goals.<br><br>Responsibilities:<br>• Develop and refine enterprise and solution architecture strategies that align with organizational objectives.<br>• Create scalable roadmaps for Salesforce and integrated systems to support business and operational needs.<br>• Define and advocate for architecture principles that enhance DevSecOps practices, system reliability, and continuous delivery.<br>• Act as a subject matter expert for Salesforce architecture, configuration, and integration methodologies.<br>• Contribute to governance practices, security assessments, and compliance reviews for the platform.<br>• Manage and oversee release processes and deployment activities for Salesforce and connected systems.<br>• Collaborate with cross-functional teams to ensure seamless integration and functionality of software solutions.<br>• Provide technical guidance and mentorship to development teams on best practices and standards.<br>• Analyze and resolve complex technical challenges related to system architecture and integration.
- 2026-02-26T00:00:00Z
- Washington, DC
- onsite
- Temporary
- 38.43 - 38.43 USD / Hourly
- <p>We are seeking an experienced Deskside Support Technician (Tier II) to provide high‑quality technical support across multiple Federal offices. This role supports critical agency operations by ensuring reliable workstation performance, rapid issue resolution, and exceptional customer engagement for both standard users and senior leadership.</p><p>The ideal candidate brings strong Tier II troubleshooting skills, deep familiarity with Windows enterprise environments, and the ability to deliver timely, professional support in a customer‑focused, mission‑driven setting. This position requires working independently across multiple buildings, prioritizing tickets based on urgency and impact, and maintaining meticulous documentation in an ITSM system.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Provide deskside support for DOJ users, responding to dispatched tickets and walk-up issues with professionalism and urgency.</p><p>· Perform break/fix repair on laptops, desktops, and related hardware, including hard drive and battery replacements.</p><p>· Install and configure specialty software applications not distributed through SCCM.</p><p>· Remove or disable devices on the network at the direction of Security.</p><p>· Troubleshoot and resolve printer issues, including diagnosing hardware faults and installing toner.</p><p>· Deliver “white glove” support to DOJ senior management and leadership offices with timely, polished, and customer-first execution.</p><p>· Maintain accurate, up-to-date documentation within the ITSM ticketing system to meet SLA and performance reporting standards.</p><p>· Work across multiple Washington, DC buildings independently, managing daily priorities without direct oversight.</p><p>· Support standard DOJ technology environments including Windows 10, Microsoft Office, Exchange/Outlook, and common enterprise productivity tools.</p>
- 2026-03-03T00:00:00Z
- Gaithersburg, MD
- onsite
- Temporary
- 88 - 93 USD / Hourly
- <p>Robert Half is seeking a Senior Software Engineer with AI‑enabled development experience to support the modernization of a real-time, high-availability air traffic management platform. This role offers the opportunity to work on safety-critical systems that directly support national airspace operations in a collaborative, mission-driven environment.</p><p>You will contribute to the development and sustainment of complex software systems using both traditional systems engineering practices and AI‑augmented development techniques throughout the Software Development Life Cycle (SDLC).</p><p><br></p><p>Key Responsibilities:</p><ul><li>Design, develop, test, and maintain software for real-time, high-availability systems</li><li>Apply AI-assisted development tools to accelerate coding, refactoring, debugging, and automated test generation</li><li>Utilize AI responsibly across the full SDLC including:</li><li>Requirements analysis</li><li>System design</li><li>Implementation</li><li>Testing</li><li>Documentation</li><li>Code review</li><li>Analyze complex system requirements and translate them into efficient, maintainable software designs</li><li>Develop and maintain automation scripts across development, test, and production environments</li><li>Promote code quality, reuse, traceability, and cross-team collaboratio</li></ul>
- 2026-03-10T00:00:00Z