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16 results for Customer Service Representative in Tustin, CA

Customer Service Representative

Cerritos, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a busy team in California through responsive communication and accurate order handling. This Contract to permanent position is ideal for someone who enjoys assisting customers, coordinating appointments, and managing details across phone, email, and internal systems. The role requires a detail-oriented communicator who can provide a positive customer experience while staying organized in a fast-paced environment. Responsibilities: • Manage incoming customer calls and respond to inquiries with accuracy and a service-focused approach. • Place outbound calls as needed to confirm details, provide updates, and support ongoing customer requests. • Process customer orders and enter information into internal systems with close attention to accuracy and completeness. • Coordinate and schedule appointments while ensuring all relevant parties receive timely updates. • Handle email communication promptly, clearly, and in a manner that supports strong customer relationships. • Maintain organized records through consistent data entry and documentation of customer interactions. • Assist showroom visitors by answering questions, providing guidance, and creating a welcoming experience. • Use Microsoft Word and Excel to prepare, update, and manage routine customer service documentation and tracking. • Collaborate with internal team members to resolve issues and ensure customer needs are addressed efficiently.
2026-07-08T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-07-09T00:00:00Z

Customer Service Representative

Corona, CA
remote
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Remote Customer Service Representative to support a leading homebuilding organization in a high-demand service environment. This Contract position focuses on delivering responsive, compassionate assistance while handling a steady volume of inbound customer contacts and maintaining accurate records. Based in Corona, California, this opportunity is ideal for someone who thrives in a fast-moving setting, communicates clearly, and can manage customer information with precision in a remote work environment. Responsibilities:• Handle a large volume of incoming customer calls while maintaining professionalism, accuracy, and efficiency throughout each interaction.• Collect essential customer details during conversations and record information thoroughly using AI-supported intake documentation tools.• Enter and update customer data promptly to keep internal processes moving and ensure teams have reliable information.• Provide attentive, service-focused support by addressing questions with empathy and guiding customers toward appropriate next steps.• Coordinate with internal departments to pass along customer information clearly and support timely follow-up.• Help balance workload demands across the team to improve response times and maintain a consistent customer experience.• Use remote communication and productivity tools to stay aligned with team activities and daily service expectations.
2026-06-30T00:00:00Z

Customer Service Representative

Glendale, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-07-09T00:00:00Z

Customer Service Representative

Ladera Ranch, CA
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a financial services team in California. This contract opportunity is well suited for someone who enjoys speaking with customers, gathering key information, and helping individuals move forward in the early stages of the loan process. The person in this role will serve as an important first point of contact, creating a positive experience while supporting a high-volume, process-driven environment. Responsibilities: • Speak with prospective borrowers to collect preliminary information and understand their financing needs. • Use a consistent questioning approach to evaluate basic qualification factors such as income, credit profile, and loan purpose. • Enter customer details accurately into company systems and maintain complete, organized records. • Direct eligible applicants to the appropriate Loan Officer to continue the lending process. • Provide courteous, attentive service during every interaction to build trust and create a positive customer experience. • Manage a steady flow of inbound and outbound calls while meeting productivity and conversion goals. • Follow established workflows and service standards to support efficient front-end loan processing.
2026-07-09T00:00:00Z

Customer Service Representative

Encino, CA
onsite
Temporary / Contract
22 - 22 USD / Hourly
We are looking for a Customer Service Representative to support daily customer interactions for a Contract position based in Encino, CA. This role focuses on delivering responsive service over the phone and through email while accurately documenting information and coordinating follow-up tasks. The ideal candidate is comfortable in a call center environment, manages details carefully, and brings a detail-oriented, service-oriented approach to every customer exchange. Responsibilities:• Handle a high volume of incoming calls, provide timely assistance, and resolve customer questions with accuracy.• Respond to email inquiries, share clear information, and ensure customers receive consistent follow-up on open requests.• Enter customer details, service updates, and order information into internal records with a strong focus on accuracy.• Place outbound calls when needed to confirm information, provide updates, or support appointment scheduling.• Process order entry activities and verify that submitted information is complete and correctly recorded.• Coordinate and schedule appointments based on customer needs, availability, and service requirements.• Use VoIP phone systems and standard office software to manage communications, track activity, and maintain organized documentation.• Support day-to-day call center operations by maintaining service quality, escalating complex issues appropriately, and contributing to an efficient customer experience.
2026-07-07T00:00:00Z

Customer Service Representative

Rowland Heights, CA
onsite
Temporary to Hire
22.8 - 25.4 USD / Hourly
We are looking for a Customer Service Representative to support daily customer operations in California. This contract opportunity with potential for a permanent position is ideal for someone who enjoys balancing customer communication, order-related coordination, and accurate system updates in a busy office setting. The person in this role will help maintain product availability, partner with internal teams to keep deliveries on schedule, and provide responsive service across a high volume of inquiries. Responsibilities: • Monitor inventory status and confirm product availability to help meet customer order needs. • Coordinate with shipping personnel to track outbound orders and support timely delivery performance. • Enter and update customer and order information with a high degree of accuracy using alphanumeric data systems. • Respond to a steady flow of inbound calls and provide helpful, attentive assistance to customers. • Use Microsoft Dynamics AX to locate item details, verify product records, and support order-related questions. • Assist with order entry activities and maintain organized records for customer transactions. • Communicate with internal departments to resolve service issues and keep customers informed of order progress. • Support day-to-day administrative tasks that contribute to efficient customer service operations.
2026-07-09T00:00:00Z

Customer Service Representative

Oceanside, CA
onsite
Temporary / Contract
22 - 28 USD / Hourly
A rapidly growing home services company is seeking a Customer Service Representative to support scheduling, customer communications, and service coordination efforts. This role is ideal for someone who enjoys helping customers, managing multiple priorities, and creating positive customer experiences.The successful candidate will be an important part of the customer journey, helping coordinate service requests and ensuring customers receive timely and professional support.ResponsibilitiesCustomer Relations<ul><li>Answer inbound calls and respond to customer inquiries</li><li>Schedule service appointments and coordinate technician dispatches</li><li>Provide updates regarding appointments and service timelines</li><li>Resolve customer concerns and escalate issues when necessary</li><li>Maintain detailed customer notes and service records</li></ul>Administrative Functions<ul><li>Enter and update customer information accurately</li><li>Process service requests and work orders</li><li>Assist with reporting and operational support activities</li><li>Coordinate communication between customers and field teams</li></ul>
2026-06-24T00:00:00Z

Customer Service Representative

Compton, CA
onsite
Temporary to Hire
22 - 24 USD / Hourly
We are looking for a Customer Service Representative to join a busy construction and contractor services team in Compton, California. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys supporting customers, managing order details, and keeping daily operations running smoothly in a fast-moving environment. The person in this role will serve as a key point of contact for customer inquiries, equipment requests, and order coordination while working closely with internal teams to deliver reliable service. Responsibilities:• Enter customer orders with a high level of accuracy and ensure all request details are properly captured.• Respond to inbound customer inquiries, provide timely updates, and help resolve service or order-related questions.• Work with sales, operations, and other locations to identify available equipment and coordinate fulfillment plans.• Check stock availability and suggest suitable alternatives when requested items are not immediately accessible.• Prepare, review, and update order records and supporting documents to maintain complete and correct information.• Create new customer accounts and partner with the accounts receivable team when account-related follow-up is needed.• Maintain organized customer, order, and activity data across company systems and communication channels.• Develop a strong understanding of equipment offerings so you can guide customers toward appropriate solutions.• Balance multiple priorities while delivering attentive service and supporting a positive customer experience.
2026-07-06T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-07-09T00:00:00Z

Patient Service Representative

Encino, CA
onsite
Temporary / Contract
22 - 27 USD / Hourly
We are looking for a Patient Service Representative to support front-end revenue cycle and patient access activities for a healthcare organization in Encino, California. This Patient Service Representative focuses on delivering a welcoming patient experience while ensuring registration, scheduling, and payment information is accurate and complete. The Patient Service Representative will coordinate appointment-related needs, assist families with financial and authorization questions, and help maintain the documentation required for timely service and billing. Key Responsibilities:• Review and confirm patient and guarantor demographic and financial details during visits, updating records when changes are identified.• Establish new patient records and manage account setup or continuation in accordance with organizational guidelines.• Communicate expected out-of-pocket costs such as copays, deductibles, and other balances, and collect payments at the time of service.• Maintain precise cash and payment documentation, reconcile funds at the start and close of each shift, and gather insurance or eligibility documents needed for billing.• Monitor assigned follow-up worklists to help ensure patients receive required next steps in care.• Request and obtain outside medical documentation when needed to support patient care or account processing.• Secure prior authorizations for visits, procedures, and ancillary services, and arrange related appointments in a timely manner.• Support urgent scheduling needs by coordinating with providers and helping complete financial clearance for time-sensitive visits.• Explain pre-certification and authorization requirements to patient families and guide them through the necessary steps before services are delivered. Benefits: Health, Dental, Vision, 401k, and Sick Time Off.
2026-07-01T00:00:00Z

Customer Care Associate

Cerritos, CA
onsite
Temporary / Contract
20 - 20 USD / Hourly
Customer Care Associate – Cerritos, CA (On-Site)We are partnering with a growing wholesale company in Cerritos seeking a Customer Care Associate to join their team! This is a full-time, on-site opportunity ideal for someone who is customer-focused, detail-oriented, and thrives in a fast-paced environment.If you enjoy working with people, handling orders, and being part of a collaborative team — this could be a great fit! 🔹 What You’ll Be Doing:<ul><li>Responding to customer inquiries via phone, email, and in person</li><li>Processing high-volume orders and confirming payment information</li><li>Coordinating with sales, accounting, and shipping teams to ensure accurate fulfillment</li><li>Handling returns, claims, and special/custom orders</li><li>Maintaining customer accounts and building strong relationships</li><li>Assisting with front-desk duties as needed</li><li>Supporting showroom set-ups and occasional trade show events</li></ul>
2026-06-24T00:00:00Z

Customer Success Specialist

Oceanside, CA
onsite
Temporary / Contract
22 - 24 USD / Hourly
Turn Great Customer Service Into Long-Term RelationshipsWe're partnering with an innovative technology company that's growing its Customer Success team. This isn't your typical customer service position—you'll become a trusted resource for customers, helping them navigate products, answer questions, and build lasting relationships.If you're naturally curious, enjoy problem-solving, and like working in a collaborative environment where every day is different, we'd love to connect with you. What You'll DoCustomer Support<ul><li>Respond to customer inquiries by phone, email, and chat</li><li>Guide customers through product features and account questions</li><li>Troubleshoot issues and coordinate resolutions with internal teams</li><li>Build long-term relationships with assigned accounts</li><li>Document customer interactions within the CRM system</li></ul>Administrative Responsibilities<ul><li>Maintain accurate customer records</li><li>Prepare account reports and follow-up documentation</li><li>Assist with onboarding new clients</li><li>Support cross-functional teams with special projects</li></ul>
2026-06-29T00:00:00Z

Customer Success Coordinator

Carlsbad, CA
remote
Temporary / Contract
24 - 28 USD / Hourly
Help Clients Get the Most From Their InvestmentA rapidly growing software company is seeking a Customer Success Coordinator to support client onboarding, account management, and customer retention initiatives. This role is ideal for someone who enjoys relationship building and helping customers achieve success while working in a collaborative technology environment.The successful candidate will work closely with sales, implementation, and support teams to ensure clients receive exceptional service and ongoing support.Key ResponsibilitiesCustomer Relationship Management<ul><li>Serve as a primary point of contact for assigned accounts</li><li>Assist clients with onboarding and implementation processes</li><li>Schedule and coordinate customer training sessions</li><li>Monitor customer satisfaction and engagement levels</li><li>Escalate technical issues to appropriate teams</li></ul>Administrative & Project Support<ul><li>Maintain CRM records and customer documentation</li><li>Track client activity and service metrics</li><li>Generate reports for leadership review</li><li>Support customer retention and account growth initiatives</li></ul>
2026-06-19T00:00:00Z

Provider Services Supervisor

Los Angeles, CA
onsite
Temporary / Contract
35 - 38 USD / Hourly
Position SummaryThe Provider Services Supervisor will oversee the daily operations of the Provider Services and Agreements Unit while providing leadership, coaching, and performance support to staff. This individual will collaborate with internal departments to improve quality, streamline processes, monitor compliance, coordinate training initiatives, and ensure operational efficiency. The ideal candidate is a strong people leader with experience managing teams in a fast-paced administrative or human services environment.Essential Responsibilities<ul><li>Supervise the day-to-day operations of the Provider Services and Agreements Unit while supporting staff productivity and performance.</li><li>Partner with the Quality Assurance team to review audit findings, identify trends, and implement corrective actions to improve compliance with internal and external standards.</li><li>Develop and implement process improvements that increase operational efficiency and enhance service delivery.</li><li>Collect, analyze, and publish monthly quality assurance and performance metrics.</li><li>Coordinate and facilitate training programs for staff, providers, and families.</li><li>Monitor quality initiatives and recommend workflow improvements to support continuous process enhancement.</li><li>Collaborate with cross-functional departments to improve communication, operational procedures, and service delivery.</li><li>Maintain, update, and distribute program materials, policies, procedures, and communications for internal and external stakeholders.</li><li>Research, document, and respond to payment-related inquiries and findings resulting from monitoring reviews.</li><li>Support departmental goals by ensuring compliance with organizational policies and applicable program regulations.</li></ul>
2026-07-08T00:00:00Z

Provider Services Supervisor

Los Angeles, CA
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
Position OverviewWe are seeking a temporary Claims Supervisor to support daily operations within the Claims Unit during a leave of absence coverage. This role will oversee claims processing activities, supervise staff, and help ensure performance, productivity, and compliance standards are consistently met. The ideal candidate is a hands-on leader with strong claims, billing, and team management experience who can thrive in a fast-paced, deadline-driven environment.Key Responsibilities<ul><li>Supervise the receipt, review, processing, calculation, payment, and reporting of monthly claims submitted by providers.</li><li>Ensure claims are processed accurately and in compliance with contractual requirements, regulations, and internal policies and procedures.</li><li>Lead and support Claims Unit staff by establishing priorities, monitoring workflows, and implementing best practices to improve efficiency and accuracy.</li><li>Develop action plans to meet monthly payment processing and export deadlines.</li><li>Monitor team productivity and performance metrics to ensure service standards are maintained.</li><li>Conduct regular Claims Unit meetings to communicate updates, priorities, and process improvements.</li><li>Identify training needs and coordinate staff development initiatives.</li><li>Assist with employee performance management, including annual performance evaluations and coaching.</li><li>Support and participate in provider workshops and training sessions as needed.</li><li>Collaborate with cross-functional teams to resolve escalated claims issues and improve processes.</li><li>Perform additional duties and special projects as assigned.</li></ul>
2026-07-08T00:00:00Z