<p>We are looking for a Customer Service Representative to support a high-volume logistics operation in Tualatin, Oregon. This Contract position is ideal for someone who communicates clearly, stays organized while managing a large client base, and delivers responsive service across phone and email channels. The person in this role will serve as a key point of contact for customer inquiries, helping ensure requests are handled accurately and professionally in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee service support for an assigned portfolio of customers, building familiarity with their needs and ensuring consistent follow-up.</p><p>• Respond to a steady flow of inbound calls, resolve questions efficiently, and provide helpful solutions that reflect strong customer care.</p><p>• Handle email correspondence with professionalism, using clear written communication to address requests, updates, and service-related concerns.</p><p>• Enter and update customer and order information accurately to support timely service coordination.</p><p>• Communicate with customers regarding delivery requests, service availability, and issue resolution in a courteous and confident manner.</p><p>• Manage a high-volume workload while maintaining attention to detail and meeting response expectations.</p><p>• Support both inbound and outbound customer interactions as needed to confirm details, provide updates, and maintain service continuity.</p>

• Prior experience in customer service, call center support, or a similar client-facing role.<br>• Ability to manage frequent phone communication while maintaining professionalism and efficiency.<br>• Strong written and verbal communication skills with careful attention to accuracy and detail.<br>• Typing speed of at least 40 words per minute.<br>• Comfortable working in a direct communication environment and able to remain composed during challenging interactions.<br>• Positive, dependable attitude with a strong focus on helping customers.<br>• Experience with order entry or related administrative support is preferred.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>