6 results for Customer Service Representative in Struthers, OH

Customer Service Representative

Hermitage, PA
onsite
Temporary
20.9 - 24.2 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Hermitage, Pennsylvania. In this role, you’ll assist mortgage clients by addressing their inquiries, resolving issues, and providing detailed information on loan processes. This is a long-term contract position where your attention to detail and customer service expertise will be key to ensuring client satisfaction. Responsibilities: • Respond promptly to incoming calls from mortgage clients, addressing inquiries and resolving issues with accuracy. • Conduct outbound calls to welcome new mortgage customers, explain services, and provide next steps in the loan process. • Record and maintain detailed documentation of all customer interactions in the system. • Collaborate with internal teams to address and resolve client concerns, escalating complex cases when necessary. • Maintain up-to-date knowledge of mortgage products, company policies, and regulatory standards. • Deliver exceptional service to clients by providing clear and thorough communication. • Ensure compliance with all relevant regulations and company procedures during customer interactions. • Assist with additional tasks as needed to support the mortgage operations team.
2026-04-01T00:00:00Z

Customer Service Representative

North Canton, OH
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
We are looking for an experienced Customer Service Representative to join our team in North Canton, Ohio. This is a Contract to permanent position within the manufacturing industry, offering an exciting opportunity to support customer accounts and ensure high satisfaction levels. The role combines in-person training with the flexibility of hybrid work after the initial training period. Responsibilities:• Provide accurate price and delivery quotations to customers while managing order entry and schedule adjustments.• Maintain and update customer account information, including forecasting, expediting, and order book management.• Collaborate with sales, supply chain, and manufacturing teams to address account-related issues and improve delivery performance.• Utilize intermediate product knowledge to effectively manage accounts and meet customer needs.• Communicate commercial terms clearly to both customers and the sales team.• Proactively manage orders to exceed customer expectations in terms of delivery, responsiveness, and communication.• Apply business guidelines and decisions appropriately to resolve customer situations.• Conduct in-depth analysis using intermediate system knowledge to support account management.• Demonstrate leadership and commitment to team objectives by effectively collaborating across departments.
2026-03-30T00:00:00Z

Customer Service

Hermitage, PA
onsite
Temporary
20.9 - 24.2 USD / Hourly
We are looking for a dedicated and personable Customer Service Representative to join our team in Hermitage, Pennsylvania. In this role, you will play a crucial part in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting banking products and services. This is a long-term contract position offering the opportunity to thrive in the financial services industry. Responsibilities: • Respond to a high volume of inbound calls, providing timely and attentive assistance to customers. • Support customers with tasks such as opening new accounts, updating account information, and resolving concerns. • Deliver accurate and detailed information about banking products and services. • Record customer interactions and transactions thoroughly in the system to maintain accurate records. • Work collaboratively with team members to ensure a seamless and efficient customer experience. • Analyze customer needs and recommend suitable banking solutions. • Handle sensitive customer information responsibly and in compliance with banking regulations. • Stay informed about banking products, services, and procedures to provide up-to-date assistance.
2026-04-01T00:00:00Z

Customer Experience Specialist

North Canton, OH
onsite
Temporary
16 - 16 USD / Hourly
About the Role:We are seeking an enthusiastic and detail-oriented Customer Relations Specialist to support our enrichment camp programs. This is a seasonal, on-site position through August 2026. Key Responsibilities:<ul><li>Develop comprehensive knowledge of our enrichment programs to effectively share information and assist participants.</li><li>Register participants via online platforms and phone.</li><li>Respond to inquiries by phone, web, and email, providing clear and accurate program information, including locations and pricing.</li><li>Guide customers through the camp website and assist with registrations.</li><li>Perform accurate and timely data entry for events and registrations.</li><li>Analyze concerns, resolve issues, and follow up with customers to ensure superior support.</li><li>Research and resolve participant-related problems with professionalism and urgency.</li><li>Represent and express excitement for our mission during customer interactions.</li><li>Deliver prepared sales scripts with soft sales techniques to increase program registrations and donations, emphasizing urgency when appropriate.</li><li>Record all details of inquiries and resolutions; process transfers, cancellations, refunds, and receipts as requested.</li><li>Prioritize, escalate, and communicate urgent issues as needed.</li><li>Perform periodic filing and administrative tasks as needed.</li><li>Liaise with internal departments, including direct partnership with the sales team for support.</li><li>Execute other related duties or assist additional departments as business needs roll over.</li></ul> Why Join Us?This position offers an exciting opportunity to make a direct impact supporting enrichment for young minds in a collaborative, mission-driven setting. If you are passionate about providing exceptional customer service and thrive in a dynamic team environment, we invite you to apply!
2026-03-31T00:00:00Z

Client Services Coordinator

Akron, OH
onsite
Temporary
19.5 - 21 USD / Hourly
Robert Half is searching for customer service professionals able to step in and support a contract Customer Service opportunity! If you are looking for a new role within the client services space, and excited to put your customer service skills to use right away, this contract role might be the perfect fit. This is a fully onsite role, with a fully in-office schedule. Duties and Responsibilities<ul><li>Deliver exceptional service to business customers by resolving inquiries and providing tailored solutions.</li><li>Profile customers to identify needs and facilitate Service-to-Sales conversations, recommending appropriate products and services.</li><li>Cross-sell products while adhering to all regulatory and compliance requirements.</li><li>Anticipate customer needs and strive for first contact resolution using available tools and resources.</li><li>Maintain up-to-date knowledge of products, services, procedures, and technology platforms.</li><li>Provide overflow support to other Customer Service specialty teams and Lines of Business during high-volume periods or strategic initiatives.</li><li>Perform other duties as assigned to support Customer Service strategic initiatives and enterprise-wide collaboration.</li></ul>
2026-04-01T00:00:00Z

Manufacturing Customer Support

Struthers, OH
onsite
Temporary
16.625 - 19.25 USD / Hourly
We are looking for a dedicated Manufacturing Customer Support specialist to join our team in Struthers, Ohio. In this role, you will serve as the primary point of contact for customers, addressing inquiries, processing orders, and resolving issues efficiently. This is a long-term contract position within the metal fabrication industry, offering an opportunity to utilize strong communication skills and manufacturing knowledge to ensure exceptional customer satisfaction. Responsibilities: • Respond promptly to customer inquiries and provide accurate information regarding products and services. • Process customer orders efficiently while ensuring accuracy and compliance with company policies. • Address and resolve customer issues, complaints, or concerns with attention to detail. • Coordinate with internal teams to meet customer needs and deadlines effectively. • Maintain detailed records of customer interactions and order statuses using CRM software. • Enforce company policies and the basic labor agreement consistently during customer interactions. • Adapt to shifting priorities and ensure smooth communication between customers and internal departments. • Provide proactive support and build strong relationships with customers to enhance satisfaction. • Utilize technical knowledge of manufacturing processes, particularly within the aluminum extrusion industry, to assist customers. • Monitor and follow up on order progress to ensure timely delivery and resolution of any issues.
2026-04-01T00:00:00Z