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2 results for Customer Service Representative in Hermitage, PA
- West Middlesex, PA
- onsite
- Temporary / Contract
- 16.625 - 19.25 USD / Hourly
- We are looking for dependable Customer Service Representatives to support a manufacturing organization in West Middlesex, Pennsylvania. This Long-term Contract opportunity offers a primarily remote schedule after an onsite training period of 2 to 4 weeks, with onsite work required each Thursday and optional office access Monday through Friday. The position is ideal for professionals who excel in customer support, communicate clearly, and can manage order-related inquiries in a fast-paced environment.<br><br>Responsibilities:<br>• Respond to incoming customer calls and messages with professionalism, accuracy, and a service-focused approach.<br>• Assist customers with questions related to products, orders, and general account support while providing timely follow-up.<br>• Enter and update order information in company systems with close attention to detail and accuracy.<br>• Handle a mix of inbound and outbound communication to resolve issues, confirm details, and support customer needs.<br>• Build positive customer relationships by addressing concerns efficiently and ensuring a high-quality service experience.<br>• Participate in onsite training during the first 2 to 4 weeks to learn processes, systems, and service expectations.<br>• Report onsite each Thursday following training completion, while maintaining productivity in a primarily remote work setting.<br>• Coordinate with internal teams as needed to support order processing and help resolve customer requests.
- 2026-04-27T00:00:00Z
- Hermitage, PA
- onsite
- Temporary / Contract
- 20.9 - 24.2 USD / Hourly
- We are looking for a dedicated and personable Customer Service Representative to join our team in Hermitage, Pennsylvania. In this role, you will play a crucial part in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting banking products and services. This is a long-term contract position offering the opportunity to thrive in the financial services industry.<br><br>Responsibilities:<br>• Respond to a high volume of inbound calls, providing timely and attentive assistance to customers.<br>• Support customers with tasks such as opening new accounts, updating account information, and resolving concerns.<br>• Deliver accurate and detailed information about banking products and services.<br>• Record customer interactions and transactions thoroughly in the system to maintain accurate records.<br>• Work collaboratively with team members to ensure a seamless and efficient customer experience.<br>• Analyze customer needs and recommend suitable banking solutions.<br>• Handle sensitive customer information responsibly and in compliance with banking regulations.<br>• Stay informed about banking products, services, and procedures to provide up-to-date assistance.
- 2026-04-24T00:00:00Z