We are looking for a compassionate and organized Case Manager to support formerly homeless adults in San Francisco, California. This Long-term Contract position focuses on helping residents maintain stable housing, connect with essential services, and improve overall well-being through consistent, person-centered case management. The ideal candidate brings strong administrative support skills, sound judgment in challenging situations, and the ability to build trust with tenants, property staff, and community partners.<br><br>Responsibilities:<br>• Oversee an assigned portfolio of residents, providing consistent case management support tailored to individual housing stability and wellness goals.<br>• Meet with tenants regularly through outreach, intake conversations, and ongoing check-ins to assess needs, monitor progress, and adjust support plans as appropriate.<br>• Help residents secure and maintain public benefits, stay current with rent obligations, and address barriers that may affect continued housing.<br>• Coordinate referrals to community-based resources such as health care, behavioral health, substance use services, and employment programs, while encouraging successful follow-through.<br>• Partner with property management during unit walkthroughs, pest control visits, and habitability-related concerns to support safe and stable living conditions.<br>• Foster a positive tenant community by organizing group activities, resident meetings, and engagement events in collaboration with staff and tenants.<br>• Intervene during tenant crises by using de-escalation techniques, documenting incidents, and connecting individuals with appropriate support services.<br>• Maintain accurate case records, complete required documentation, and safeguard confidential client information in accordance with agency standards.<br>• Work closely with internal teams and external service providers to advocate for residents and report any suspected abuse or neglect through proper channels.<br>• Assist with site-based operational support activities, including resident recertification efforts, check disbursement days, and attendance at scheduled meetings.
We are looking for a compassionate and organized Case Manager to support formerly homeless single adults in San Francisco, California. This Long-term Contract position focuses on helping tenants maintain stable housing, access essential community resources, and improve overall well-being through consistent, person-centered support. The ideal candidate brings strong administrative skills, sound judgment in challenging situations, and the ability to build trust with individuals facing mental health, substance use, and medical barriers.<br><br>Responsibilities:<br>• Oversee a high-volume tenant portfolio and deliver ongoing case management tailored to each individual’s housing stability and personal goals.<br>• Meet with tenants through regular outreach and follow-up visits, beginning at move-in and continuing as needed to assess progress and emerging concerns.<br>• Develop service plans based on initial and ongoing assessments, then coordinate support that promotes long-term housing retention and improved quality of life.<br>• Help residents secure and maintain public benefits, stay current with rent obligations, and address barriers that may affect tenancy.<br>• Work alongside property staff during unit checks and pest control visits, and assist with resolving habitability issues within tenant units.<br>• Connect residents with community-based services such as employment programs, healthcare, behavioral health support, and other appropriate resources, while encouraging successful follow-through.<br>• Foster a supportive tenant environment by organizing community activities, group engagement opportunities, and collaborative events with staff and residents.<br>• Respond to urgent tenant situations with calm de-escalation, appropriate intervention, and timely coordination with internal teams or outside providers.<br>• Maintain accurate case documentation, organized client files, and confidential records while completing reports and administrative tasks in a timely manner.<br>• Participate in scheduled meetings, support site-based initiatives such as recertification activities and check distribution days, and report suspected abuse or neglect in accordance with required procedures.
<p><strong>Job Summary:</strong></p><p>The Case Manager coordinates services and support for clients to help them achieve identified goals and improve overall well-being. This role assesses client needs, develops care or service plans, connects individuals with community resources, monitors progress, and maintains accurate documentation. Based on general knowledge.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Assess client needs, strengths, and goals through interviews, evaluations, and ongoing communication. Based on general knowledge.</li><li>Develop, implement, and monitor individualized service or care plans. Based on general knowledge.</li><li>Coordinate referrals and connect clients with community resources, healthcare providers, social services, or support programs. Based on general knowledge.</li><li>Advocate for clients and help them access appropriate services and benefits. Based on general knowledge.</li><li>Maintain accurate, timely, and confidential client records and case documentation. Based on general knowledge.</li><li>Monitor client progress, follow up on services provided, and adjust plans as needed. Based on general knowledge.</li><li>Collaborate with internal teams, external agencies, families, and service providers to support client outcomes. Based on general knowledge.</li><li>Prepare reports, case notes, and other required documentation in compliance with organizational and regulatory standards. Based on general knowledge.</li><li>Provide crisis intervention, problem-solving support, and guidance when necessary. Based on general knowledge.</li></ul><p><br></p>
We are looking for a Case Manager to join a Contract position supporting formerly homeless adults in San Francisco, California. This role focuses on helping residents maintain stable housing, access essential services, and improve daily well-being through consistent, person-centered support. The ideal candidate is organized, compassionate, and comfortable balancing direct client engagement with accurate documentation and administrative follow-through.<br><br>Responsibilities:<br>• Oversee a high-volume tenant caseload and provide individualized support plans tailored to housing stability, wellness, and personal goals.<br>• Meet with residents regularly through outreach, intake discussions, follow-up visits, and ongoing assessments to identify needs and coordinate services.<br>• Build trusting relationships with tenants and use proactive engagement and problem-solving techniques to strengthen housing retention.<br>• Help residents secure and maintain public benefits, manage recurring rent obligations, and address barriers that may affect tenancy.<br>• Partner with property staff during unit walkthroughs, pest control visits, and habitability follow-up to address living environment concerns.<br>• Connect residents with community resources such as healthcare, behavioral health, recovery support, and employment programs, and encourage successful participation.<br>• Organize tenant activities, group events, and community-building opportunities that promote connection and a supportive residential environment.<br>• Respond to urgent tenant situations with calm de-escalation, coordinate appropriate interventions, and elevate concerns involving safety, abuse, or neglect when required.<br>• Keep case files current through timely documentation, record maintenance, data entry, and confidential handling of tenant information.<br>• Collaborate with internal teams, external service providers, and hotel staff while participating in recertification efforts, check distribution support, and scheduled meetings.
We are looking for a compassionate and organized Case Manager to support formerly homeless adults in San Francisco, California through a Contract assignment. This position focuses on helping tenants maintain stable housing, access community resources, and improve day-to-day well-being through consistent, person-centered support. The ideal candidate brings strong case management judgment, clear documentation skills, and the ability to respond calmly in complex situations.<br><br>Responsibilities:<br>• Oversee an active tenant portfolio, providing consistent case management support to individuals who may be navigating mental health, substance use, or medical challenges.<br>• Meet with tenants regularly through outreach, intake conversations, follow-up appointments, and wellness check-ins to identify needs and track progress.<br>• Develop service plans centered on each tenant’s goals, with an emphasis on housing stability, independence, and improved quality of life.<br>• Help residents secure and maintain benefits, stay current with rent obligations, and address barriers that could affect continued tenancy.<br>• Coordinate with property staff during unit reviews, pest control visits, and habitability follow-up to support safe living conditions.<br>• Connect tenants with employment services, health providers, and community-based programs, and encourage successful participation in those referrals.<br>• Foster a supportive residential environment by organizing tenant activities, group gatherings, and community-building events in partnership with site teams.<br>• Maintain accurate case records, prepare required reports, and ensure files are updated, organized, and handled with confidentiality.<br>• Respond to urgent tenant situations using de-escalation techniques, and communicate concerns involving safety, abuse, or neglect through the proper channels.<br>• Work closely with internal teams and external service providers, while also assisting with sitewide initiatives such as recertifications and resident support activities.