<p><strong>Overview</strong></p><p>Our client is seeking a hands-on Mobile Device Support Technician to support the final phase of a mobile device refresh initiative. This role focuses on resetting, redeploying, and supporting devices as they are transitioned into Intune. The environment is structured and process-driven, with support from an internal desktop team.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Reset, reboot, and configure iPhones, iPads, and Android devices</li><li>Support migration of devices into Microsoft Intune</li><li>Follow defined processes to complete remaining device deployments and refresh activities</li><li>Troubleshoot mobile device and basic connectivity issues</li><li>Provide support to end users during device setup and handoff</li><li>Track and document device status throughout the deployment process</li></ul><p><br></p>