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27 results for Application Support Engineer in Princeton, NJ

Application Support Engineer
  • Piscataway, NJ
  • onsite
  • Temporary
  • 35 - 38 USD / Hourly
  • We are looking for a dedicated Application Support Engineer to join our team in Piscataway, New Jersey. In this long-term contract role, you will leverage your technical expertise to support and maintain the organization&#39;s learning management system and provide assistance to internal and external partners. This position requires a strong blend of problem-solving skills, administrative capabilities, and technical knowledge to ensure the optimal functionality of our platform.<br><br>Responsibilities:<br>• Provide technical support as the administrator of the organization&#39;s learning management system, diagnosing and resolving platform-related issues.<br>• Collaborate with internal and external teams to implement technical fixes and enhancements for the platform.<br>• Research emerging technologies and recommend improvements to enhance user support and operational efficiency.<br>• Create and update user guides and documentation to assist stakeholders in navigating the platform.<br>• Manage course uploads and produce both standard and customized reports to support organizational needs.<br>• Assist with onboarding and technical implementations for new partners using the learning management system.<br>• Participate in testing and reviewing requirements for platform enhancements, including writing user acceptance testing scripts.<br>• Coordinate virtual events and webinars, handling registration setup, production support, and post-event reporting.<br>• Conduct keyword research and content audits to optimize the platform&#39;s website and improve data integrity.<br>• Generate analytics and usage reports for eLearning products, identifying trends and actionable insights to support decision-making.
  • 2026-03-20T00:00:00Z
Applications Support Specialist
  • Norristown, PA
  • onsite
  • Temporary
  • 0 - 0 USD / Yearly
  • We are looking for a skilled Applications Support Specialist to provide operational and administrative support within a global learning management system. Based in King of Prussia, Pennsylvania, this role focuses on ensuring efficient training delivery, system maintenance, and troubleshooting to enhance user experiences. This is a long-term contract position with opportunities to work onsite up to three times per week or remotely within the Eastern or Central time zones.<br><br>Responsibilities:<br>• Manage the creation, updating, and maintenance of training items, curricula, and learning plans within the SuccessFactors platform.<br>• Configure assignment rules and target audiences to streamline training assignments for Commercial learners.<br>• Set up courses and sessions, oversee enrollments, and handle completion tracking and equivalency approvals.<br>• Address system and access issues, escalating complex challenges to IT or enterprise teams as necessary.<br>• Troubleshoot user access, assignment, and completion problems, providing clear guidance to stakeholders.<br>• Generate compliance and completion reports while validating data accuracy using Excel.<br>• Support the deployment of new learning initiatives, such as curriculum launches and campaign-based assignments.<br>• Communicate timelines and status updates to stakeholders to ensure consistent and smooth learning experiences.<br>• Adhere to established governance standards, including naming conventions and metadata protocols.<br>• Contribute to continuous improvement efforts by participating in forums and suggesting incremental process enhancements.
  • 2026-04-08T00:00:00Z
Technical Associate/Applications Engineer
  • Quakertown, PA
  • onsite
  • Permanent
  • 65000 - 70000 USD / Yearly
  • <ul><li>Hydraulic filter application sizing and recommendations based on customer specifications. </li><li>Replacement MP Filtri products suggestions based on competitor’s information </li><li>Element interchange – discussion on filtration improvements. Changeover from older or discontinued media to modern, efficient media.</li><li>Adapt current stock to customer needs for quick turnaround time to delivery.</li><li>Ability to explain mechanical and electrical requirements for filtration accessories and products.</li><li>Review Quality issues on product failure and root cause analysis. Provide line of action to satisfy customer requests.</li><li>Assist with new product design and development products and systems for needs of team members and customers.</li><li>Assist team members and customers with application information.</li></ul>
  • 2026-04-09T00:00:00Z
Desktop Support Technician
  • Mount Bethel, PA
  • onsite
  • Temporary
  • 0 - 0 USD / Yearly
  • <p>We are looking for a skilled Desktop Support Technician to join our team in Mount Bethel, Pennsylvania. In this long-term contract role, you will provide essential support for end-user computing needs, ensuring smooth technical operations. This position is ideal for someone who is detail oriented and excels in troubleshooting, system support, and ticket management.</p><p><br></p><p>Responsibilities:</p><p>• Deploy, configure, and repair Windows desktops, laptops, and associated peripherals.</p><p>• Offer support for software issues, ensuring functionality and resolving technical challenges.</p><p>• Manage service desk tickets, addressing approximately 5-7 daily and working through backlog tasks.</p><p>• Utilize Jira as a ticketing system for tracking and documenting all completed work.</p><p>• Deliver consistent technical support to end users, addressing their computing needs effectively.</p><p><br></p>
  • 2026-04-07T00:00:00Z
Linux Support Engineer
  • Philadelphia, PA
  • onsite
  • Temporary
  • 45 - 49 USD / Hourly
  • <p><strong>Linux Support Engineer</strong></p><p><strong>Location: Hybrid in Philadelphia, PA (4x/week)</strong></p><p><strong>Duration: Through 12/31/26, extensions likely</strong></p><p><br></p><p>This role supports a large-scale distributed access and virtualization-based cable client in a 24/7 operations environment. The engineer will focus on platform stand-up, network and system maintenance, automation, and incident mitigation for virtualized cable technologies deployed nationwide. This is a hands-on operations role requiring strong networking, Linux, and scripting expertise, with participation in an on-call rotation.</p><p><br></p><p>Responsibilities:</p><ul><li>Support vCMTS platform stand-up, including software installation, system configuration, and ongoing maintenance</li><li>Execute change implementations such as system upgrades, hardware replacements, and automation initiatives</li><li>Perform network troubleshooting and configuration across virtualized and physical environments</li><li>Identify service-impacting trends and collaborate with development teams on long-term remediation</li><li>Participate in incident mitigation and on-call rotation within a 24/7 operations environment</li><li>Support nationwide VCMTS and RPHY turn-ups while following established operational processes</li><li>Partner with regional engineering teams to improve product reliability and develop automation tools</li><li>Work cross-functionally with Product and Project Management to operationalize new technologies</li></ul>
  • 2026-04-09T00:00:00Z
Linux Support Engineer
  • Philadelphia, PA
  • onsite
  • Temporary
  • 44 - 49 USD / Hourly
  • <p><strong>DevOps Engineer II </strong></p><p><strong>Service Type:</strong> 10-Month Contract, Potential for Extension </p><p><strong>Location: </strong>Onsite Philadelphia, PA </p><p><strong>On‑Call Rotation:</strong> Every 11–13 days (24-hour primary on-call; after 7:00 PM ET escalations handled by an offshore team)</p><p><strong>Position Overview</strong></p><p>We are seeking a <strong>DevOps Engineer II</strong> to support a large-scale, distributed network platform operating in a 24x7 production environment. This role focuses on system and network operations, platform stability, incident mitigation, and change management. The engineer will follow established operational processes while collaborating with engineering and product teams to improve reliability, performance, and automation.</p><p><strong>Key Responsibilities</strong></p><ul><li>Support platform stand-up, software installation, and ongoing system and network maintenance</li><li>Perform change implementations including system upgrades, hardware replacement (RMA), and automation efforts</li><li>Troubleshoot Linux, network, and system hardware issues in a production environment</li><li>Participate in on-call rotation and incident mitigation for highly available systems</li><li>Identify recurring issues and partner with development teams on long-term solutions</li><li>Support virtualization-based network platforms and follow existing operational procedures</li><li>Collaborate with product and project teams to operationalize new technologies</li><li>Promote and follow established operational, quality, and reliability standards</li></ul>
  • 2026-04-07T00:00:00Z
Desktop Support Analyst
  • Elizabeth, NJ
  • onsite
  • Contract / Temporary to Hire
  • 30 - 30 USD / Hourly
  • <p>We are looking for a skilled Desktop Support Analyst to join our team in Klingerstown, PA with occasional travel to Newark, NJ/ Elizabeth, NJ (after training). This contract position with the potential for a permanent role offers an opportunity to provide technical assistance across office environments and manufacturing facilities. You will play a key role in resolving immediate IT issues while contributing to long-term technological improvements.</p><p><br></p><p>Responsibilities:</p><p>• Deliver comprehensive IT support for desktop systems in both office and manufacturing settings.</p><p>• Respond promptly to technical issues, ensuring minimal disruption to operations.</p><p>• Maintain and troubleshoot desktop hardware, including workstations and peripheral devices.</p><p>• Administer and manage Active Directory for user accounts and access control.</p><p>• Deploy and configure Windows 10 operating systems and ensure optimal performance.</p><p>• Handle desktop imaging processes to streamline system setups and updates.</p><p>• Collaborate with plant management and IT teams to recommend and implement technology solutions.</p><p>• Monitor system performance and identify areas for improvement.</p><p>• Provide guidance and training to end-users on software and hardware functionalities.</p>
  • 2026-03-19T00:00:00Z
Desktop Support Analyst
  • New York, NY
  • onsite
  • Permanent
  • 70000 - 85000 USD / Yearly
  • We are looking for a skilled Desktop Support Analyst to join our team in New York, New York. The ideal candidate will provide advanced technical support to internal clients, ensuring a seamless experience with desktop systems, software, and connectivity. This role requires strong customer service skills and the ability to address and resolve technical issues efficiently, including high-level support for executives.<br><br>Responsibilities:<br>• Deliver Level 2 and Level 3 technical support for internal users, addressing complex desktop, software, and connectivity issues.<br>• Ensure smooth functionality and troubleshooting of Windows 11 OS, Office 365, Azure Active Directory, and Microsoft Teams.<br>• Provide specialized &quot;white glove&quot; support for visiting executives, resolving technical challenges promptly and professionally.<br>• Handle service ticketing requests, ensuring timely and effective resolution of reported problems.<br>• Diagnose and resolve issues related to video conferencing and connectivity, ensuring optimal performance.<br>• Escalate unresolved technical problems to networking or system administration teams for further investigation.<br>• Collaborate with team members to implement solutions that enhance system performance and user experience.<br>• Maintain up-to-date knowledge of desktop technologies and assist with certifications when required.<br>• Conduct proactive monitoring and maintenance of PC workstations to prevent potential disruptions.
  • 2026-03-12T00:00:00Z
Desktop Support Analyst
  • New York, NY
  • onsite
  • Temporary
  • 25.65 - 29.7 USD / Hourly
  • We are seeking a skilled Desktop Support Analyst to join our team in New York, NY. In this long-term contract role, you will play a vital part in maintaining and supporting desktop systems, ensuring smooth operations throughout the organization. The ideal candidate will possess a strong background in desktop hardware, software, and imaging, as well as the ability to troubleshoot and resolve technical issues efficiently.<br><br>Responsibilities:<br>• Provide technical support for desktop systems, including hardware, software, and peripherals.<br>• Configure, install, and maintain workstations with Windows 10 and other necessary software.<br>• Troubleshoot and resolve issues related to Active Directory, ensuring proper access and permissions.<br>• Perform desktop imaging and deployment to optimize workstation setup processes.<br>• Diagnose and repair hardware issues, minimizing downtime for end-users.<br>• Collaborate with team members to implement system updates and enhancements.<br>• Respond promptly to service requests and document solutions for future reference.<br>• Maintain accurate inventory of desktop hardware and software assets.<br>• Educate end-users on best practices for utilizing workstation tools effectively.<br>• Ensure compliance with organizational IT policies and procedures.
  • 2026-03-23T00:00:00Z
Software Engineer
  • New York, NY
  • onsite
  • Permanent
  • 160000 - 240000 USD / Yearly
  • We are looking for a skilled Software Engineer to join our dynamic team in New York, New York. This role is ideal for a driven, detail-oriented individual with expertise in full-stack development and a passion for creating high-performance applications. The ideal candidate thrives in fast-paced environments and enjoys building solutions that delight users.<br><br>Responsibilities:<br>• Develop and maintain full-stack applications using TypeScript, React, and React Native.<br>• Design, implement, and optimize low-latency systems and performance-sensitive software.<br>• Collaborate with cross-functional teams to deliver high-quality solutions that meet user needs.<br>• Contribute to the development of mobile applications with expertise in React Native.<br>• Write clean, efficient, and scalable code to ensure optimal application functionality.<br>• Debug and troubleshoot technical issues to maintain system reliability.<br>• Participate in code reviews and provide constructive feedback to team members.<br>• Stay up-to-date with emerging technologies and incorporate best practices into development processes.<br>• Work in an entrepreneurial environment, taking ownership of projects and driving them to completion.<br>• Engage with product teams to understand user requirements and deliver impactful solutions.
  • 2026-03-12T00:00:00Z
Software Engineer
  • New York, NY
  • onsite
  • Permanent
  • 160000 - 250000 USD / Yearly
  • We are looking for a talented Software Engineer to join our dynamic team in New York, New York. In this role, you will leverage your expertise in full-stack development to create innovative software solutions that enhance user experiences. If you thrive in fast-paced environments and enjoy building impactful applications, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Design, develop, and maintain high-quality software solutions using TypeScript, React, and React Native.<br>• Collaborate with cross-functional teams to deliver seamless user experiences across web and mobile platforms.<br>• Optimize applications for performance and scalability, ensuring low-latency and efficient functionality.<br>• Implement and test new features to continuously improve product offerings.<br>• Troubleshoot and resolve technical issues to maintain system reliability.<br>• Contribute to the development of performance-sensitive applications that meet user needs.<br>• Participate in code reviews and provide constructive feedback to uphold coding standards.<br>• Stay updated on industry trends and emerging technologies to drive innovation.<br>• Apply entrepreneurial thinking to create solutions in a startup environment.<br>• Work on projects related to sports or similar industries, if applicable.
  • 2026-03-12T00:00:00Z
Software Engineer
  • New York, NY
  • onsite
  • Permanent
  • 160000 - 290000 USD / Yearly
  • We are looking for a skilled Software Engineer to join our dynamic team in New York, New York. As part of our organization, you will contribute to the development of innovative software solutions and play a key role in building high-quality applications. This role offers an exciting opportunity to work in a fast-paced environment, collaborating with talented professionals to create impactful technology.<br><br>Responsibilities:<br>• Design, develop, and maintain software applications using Python and TypeScript.<br>• Collaborate with cross-functional teams to build and enhance web applications, leveraging frameworks like Next.js.<br>• Write clean, efficient, and scalable code that meets project requirements.<br>• Conduct thorough testing and debugging to ensure software functionality and reliability.<br>• Participate in code reviews to maintain high standards and share best practices.<br>• Optimize application performance and troubleshoot technical issues.<br>• Stay updated on emerging technologies and incorporate them into development processes.<br>• Contribute to the architecture and design of new software projects.<br>• Document technical workflows and provide clear instructions for system use.<br>• Work closely with stakeholders to understand requirements and deliver tailored solutions.
  • 2026-03-19T00:00:00Z
L2 Help Desk Support Engineer
  • Eagleville, PA
  • onsite
  • Contract / Temporary to Hire
  • 30 - 34 USD / Hourly
  • We are looking for an experienced L2 Help Desk Support Engineer to join our team in King of Prussia, Pennsylvania. In this Contract to permanent role, you will provide direct technical support to end users, addressing hardware, software, and peripheral issues while ensuring a seamless customer experience. The position offers an excellent opportunity to work in the dynamic insurance industry, contributing to problem resolution and system optimization.<br><br>Responsibilities:<br>• Deliver prompt and detail-oriented technical support to on-site and remote employees, ensuring issues are resolved efficiently.<br>• Manage and prioritize incoming service tickets, adapting to changing priorities as needed.<br>• Diagnose and resolve technical problems related to hardware, software, and network systems.<br>• Administer and troubleshoot Active Directory, Office 365, Intune, and other enterprise tools.<br>• Collaborate with internal and external resources to address complex incidents and provide timely solutions.<br>• Communicate updates and resolutions to users regarding open service requests.<br>• Document issues and resolutions thoroughly to contribute to the development of a comprehensive knowledge base.<br>• Perform network troubleshooting to identify and resolve connectivity issues.<br>• Advocate for expedited resolution of critical issues, ensuring minimal disruption to operations.<br>• Work with major hardware platforms such as Dell, Lenovo, and HP to provide effective support.
  • 2026-04-03T00:00:00Z
ServiceNow Architect/Engineer
  • New York, NY
  • remote
  • Temporary
  • 65 - 75 USD / Hourly
  • <p>We are looking for an experienced ServiceNow Architect/Engineer. In this role, you will lead the implementation and optimization of ServiceNow modules, with a focus on Enterprise Architecture capabilities. This is a long-term contract position offering opportunities to work with cutting-edge technologies and drive impactful solutions.</p><p><br></p><p>Responsibilities:</p><p>• Lead the implementation of ServiceNow Enterprise Architecture products, including application, technology, and information portfolio management.</p><p>• Align resources with organizational goals and streamline processes using ServiceNow modules.</p><p>• Optimize Service Portfolio Management, including business services, technology services, and service offerings.</p><p>• Oversee the implementation and enhancement of Digital Portfolio Management within ServiceNow.</p><p>• Integrate Service Mapping concepts, including tag-based mapping, into operational workflows.</p><p>• Manage and utilize foundational data within the ServiceNow platform, such as users, groups, and reference data.</p><p>• Develop and enhance integrations between ServiceNow and external systems using APIs and robust transformation techniques.</p><p>• Create workflows, scripted APIs, and perform development activities to customize ServiceNow solutions.</p><p>• Collaborate with cross-functional teams to ensure alignment with enterprise architecture objectives.</p><p>• Provide technical expertise to support the operationalization of Enterprise Architecture capabilities.</p>
  • 2026-04-13T00:00:00Z
DevOps Engineer
  • New York, NY
  • onsite
  • Permanent
  • 175000 - 220000 USD / Yearly
  • <p>We are looking for a Systems Administrator to help drive technology modernization and operational excellence. We are seeking IT professionals with a strong background in systems administration or infrastructure operations, eager to support mission-critical initiatives and grow into senior infrastructure roles.</p><p><strong>Qualifications:</strong></p><ul><li>2–5 years of experience in systems administration or infrastructure operations; helpdesk/NOC backgrounds with relevant exposure also considered. (Based on general knowledge)</li><li>Proven expertise in Linux system administration. (Based on general knowledge)</li><li>Familiarity with enterprise infrastructure, including storage, virtualization, and networking. (Based on general knowledge)</li><li>Hands-on experience with monitoring systems such as Zabbix, Grafana, or Prometheus. (Based on general knowledge)</li><li>Basic scripting skills (e.g., Bash, Python) and a strong interest in further developing automation capabilities. (Based on general knowledge)</li><li>Excellent written communication for documentation and process development. (Based on general knowledge)</li><li>Ability to respond quickly and decisively during support rotation and system issues. (Based on general knowledge)</li><li>Comfortable leveraging AI tools for troubleshooting, documentation, and automation with a disciplined approach to validating outputs. (Based on general knowledge)</li><li>Growth mindset: eagerness to learn, develop, and advance into senior infrastructure roles over time. (Based on general knowledge)</li></ul><p><br></p>
  • 2026-03-12T00:00:00Z
DevOps Engineer
  • New York, NY
  • onsite
  • Permanent
  • 175000 - 220000 USD / Yearly
  • <p>Join our dynamic technology team as a Site Reliability Engineer (SRE) or Platform Engineer, where you’ll play a central role in building, automating, and maintaining our modern infrastructure across both on-premise and cloud environments.</p><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree in Computer Science, Engineering, or a related technical field. (Based on general knowledge)</li><li>3–5+ years of experience in SRE, Platform Engineering, or Systems Administration within fast-paced environments. (Based on general knowledge)</li><li>Strong Python scripting skills. (Based on general knowledge)</li><li>Deep hands-on experience with Kubernetes (deployment, management, troubleshooting); OpenShift experience is a plus. (Based on general knowledge)</li><li>Proficiency with Docker/Podman and internal image management. (Based on general knowledge)</li><li>Solid experience with Ansible and Terraform; Puppet knowledge is helpful. (Based on general knowledge)</li><li>Familiarity with CI/CD workflows; experience with ArgoCD (preferred) or Flux for GitOps. (Based on general knowledge)</li><li>Proficiency with Grafana and Prometheus; exposure to Grafana Cloud/Alloy is desirable. (Based on general knowledge)</li><li>Experience with incident management and on-call tools such as Rootly, Opsgenie, or PagerDuty. (Based on general knowledge)</li><li>Security-first mindset with exposure to DevSecOps practices, including SonarQube, SAST, and CVE scanning. (Based on general knowledge)</li><li>Proven experience with both on-premise and cloud infrastructure:</li><li><strong>On-Premise:</strong> Primary experience with Kubernetes clusters; familiarity with Proxmox is desirable.</li><li><strong>Cloud:</strong> AWS and GCP experience (with a growing footprint), managed via Terraform. (Based on general knowledge)</li></ul><p>If you’re passionate about automation, reliability, and working at the forefront of scalable infrastructure, we invite you to apply.</p>
  • 2026-03-12T00:00:00Z
Sales Support Specialist
  • Somerset, NJ
  • onsite
  • Temporary
  • 27 - 30 USD / Hourly
  • <p>We are seeking a detail oriented and proactive Sales Support Specialist to support our Sales team. This role is responsible for managing customer accounts, ensuring accuracy in forecasting and order processing, and maintaining strong communication across internal and external stakeholders. The ideal candidate thrives in a fast-paced environment, is highly organized, and demonstrates strong analytical and interpersonal skills.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support and manage customer accounts by reviewing forecasts, purchase orders, and sales agreements to ensure accuracy and alignment</li><li>Maintain and monitor supply chain requirements, recommending solutions to meet minimum stock levels, special shipment needs, and sales agreement renewals</li><li>Assist in the preparation, review, and implementation of sales agreements, ensuring smooth approval processes</li><li>Collaborate with Sales on quoting major orders and provide insights on large accounts and product families</li><li>Maintain accurate and timely communication with customers, internal teams, and stakeholders to minimize discrepancies and ensure data integrity</li><li>Learn and develop knowledge of company products and applications</li><li>Participate in special projects and initiatives as needed</li></ul><p><br></p>
  • 2026-04-09T00:00:00Z
Help Desk/Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary
  • 0 - 0 USD / Yearly
  • We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. In this long-term contract role, you will play a key part in providing hands-on technical assistance and troubleshooting support to ensure smooth operations. This position offers an excellent opportunity for individuals eager to grow their IT skills while contributing to essential projects.<br><br>Responsibilities:<br>• Assist in the installation, setup, and maintenance of computer systems and hardware.<br>• Respond to IT-related inquiries and provide solutions to technical issues via phone or in-person support.<br>• Troubleshoot and resolve problems related to Windows operating systems, including Windows 10 and Windows 11.<br>• Carry and deliver equipment to designated locations within the facility as needed.<br>• Manage service desk tickets and ensure timely resolution of user concerns.<br>• Utilize Active Directory to manage user accounts and permissions effectively.<br>• Provide basic troubleshooting and technical support for common software and hardware issues.<br>• Collaborate with team members to ensure seamless migration to Windows 11.<br>• Document technical processes and solutions to improve future support efforts.
  • 2026-04-06T00:00:00Z
Help Desk/Desktop Support Analyst
  • Camden, NJ
  • onsite
  • Contract / Temporary to Hire
  • 25 - 28 USD / Hourly
  • We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Camden, New Jersey. This Contract to permanent position offers an excellent opportunity to provide technical support and ensure smooth operation of IT systems and equipment. The ideal candidate will demonstrate expertise in Microsoft technologies and a commitment to delivering exceptional service to end users.<br><br>Responsibilities:<br>• Manage and maintain various aspects of the Microsoft environment, including Active Directory and Exchange.<br>• Provide support for virtual desktop environments utilizing VMWare as well as other end-user hardware.<br>• Build, configure, and maintain desktops, laptops, virtual desktops, and mobile devices.<br>• Operate and troubleshoot AV equipment, video conferencing systems, and conference room technologies.<br>• Offer technical assistance to end users by diagnosing and resolving software and hardware issues.<br>• Deliver on-site support for executive meeting spaces, amenity floors, and large-scale events such as client presentations.<br>• Assist with technical setups and troubleshooting for after-hours events and meetings.<br>• Respond to service desk tickets efficiently and provide solutions to reported problems.<br>• Collaborate with team members to ensure smooth and uninterrupted IT operations.
  • 2026-03-16T00:00:00Z
Help Desk/Desktop Support Analyst
  • New York, NY
  • onsite
  • Temporary
  • 33.25 - 38.5 USD / Hourly
  • We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. This position is based in New York, New York, and involves providing IT support to end users, primarily working with remote teams while managing onsite hardware logistics. The ideal candidate will have a customer-focused mindset and be adept at troubleshooting both macOS and Windows systems.<br><br>Responsibilities:<br>• Deliver Level 1 and Level 2 IT support to predominantly remote users, ensuring timely resolution of technical issues.<br>• Diagnose and resolve hardware, operating system, and application problems on macOS and Windows laptops.<br>• Manage identity and access tools, such as Okta, to ensure secure user access.<br>• Track and update service tickets using Jira Service Desk while maintaining thorough documentation.<br>• Provide support for Google Workspace applications, including Gmail, Drive, and Calendar, and perform basic administrative tasks.<br>• Conduct basic network troubleshooting, addressing Wi-Fi and connectivity issues as they arise.<br>• Handle shipping, receiving, configuration, and tracking of laptops and peripherals to ensure accurate inventory management.<br>• Assist with onboarding and offboarding processes, including hardware setup and lifecycle management.<br>• Offer hands-on troubleshooting for onsite IT equipment when necessary.
  • 2026-03-12T00:00:00Z
Help Desk/Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary
  • 0 - 0 USD / Yearly
  • We are looking for a Help Desk/Desktop Support Analyst to join our team on a long-term contract basis in Philadelphia, Pennsylvania. In this role, you will provide essential IT support services, assisting with hardware and software issues while ensuring smooth operations across the organization. This position offers an excellent opportunity for entry-level professionals with hands-on IT training to build their experience in a dynamic environment.<br><br>Responsibilities:<br>• Support the migration to Windows 11 by assisting with computer installations and breakdowns.<br>• Respond to incoming IT support calls and resolve technical issues as needed.<br>• Handle and transport IT equipment to various locations within the building.<br>• Provide basic troubleshooting and problem resolution for hardware and software concerns.<br>• Utilize Active Directory to manage user accounts and permissions.<br>• Address service desk tickets promptly to ensure minimal disruption to operations.<br>• Collaborate with team members to identify and implement solutions for recurring IT challenges.<br>• Maintain accurate documentation of resolved issues and equipment movements.<br>• Ensure compliance with organizational IT policies and procedures.<br>• Deliver exceptional customer service while addressing technical concerns.
  • 2026-04-06T00:00:00Z
Systems Engineer
  • Philadelphia, PA
  • remote
  • Temporary
  • 0 - 0 USD / Yearly
  • We are looking for a skilled Systems Engineer to join our team in Philadelphia, Pennsylvania. In this role, you will leverage your expertise in system architecture and cloud technologies to design, implement, and maintain robust solutions that drive operational efficiency. This is a long-term contract position offering the opportunity to work in a dynamic healthcare environment.<br><br>Responsibilities:<br>• Manage and optimize Active Directory and Azure Active Directory environments to ensure seamless access and security.<br>• Configure and maintain Microsoft Windows Server systems to support business-critical applications.<br>• Implement and support Citrix technologies, enabling efficient virtualization and remote access solutions.<br>• Administer cloud platforms such as AWS to enhance scalability and infrastructure reliability.<br>• Oversee database management tasks for systems using MySQL, MariaDB, and PostgreSQL.<br>• Develop and deploy automation scripts using tools like Ansible, Bash, and Python to streamline processes.<br>• Utilize Docker and Kubernetes for containerization and orchestration of applications.<br>• Collaborate with cross-functional teams to integrate ServiceNow applications and support Agile workflows.<br>• Monitor and troubleshoot network load balancing to ensure optimal performance.<br>• Maintain version control and code repositories using Git Stash.
  • 2026-04-08T00:00:00Z
Systems Engineer
  • New York, NY
  • onsite
  • Permanent
  • 135000 - 155000 USD / Yearly
  • Our company is seeking a highly skilled and motivated Systems Engineer to join our technology team in New York City. This is an exciting opportunity for a proactive IT detail oriented to play a critical role in maintaining and optimizing our IT infrastructure. Job Summary: As a Systems Engineer, you will be responsible for supporting, maintaining, and enhancing our IT systems to ensure seamless operation and exceptional reliability. Your knowledge and experience will help drive our technical initiatives and support our end-users efficiently. Responsibilities: Manage and maintain IT infrastructure including servers, storage systems, network devices, and all related components. Monitor system performance, promptly troubleshoot issues, and ensure high system availability and reliability. Configure and administer Azure cloud services (virtual machines, storage, networking, security). Oversee Windows Server environments (2016/2019/2022): installation, configuration, and ongoing maintenance. Manage Active Directory, including user accounts, group policies, security permissions, and domain services. Perform virtualization tasks using VMware: provisioning servers, managing virtual machines, and resolving escalated issues. Administer Barracuda Backups Appliance and support data backup and recovery processes. Maintain SAN Nimble storage systems to ensure performance and continuity. Collaborate with teams to implement and manage secure file transfer solutions (MFT, SFTP). Conduct system upgrades, patching schedules, and security updates based on best practices. Provide timely technical support to end-users, resolving issues related to hardware, software, and network connectivity. Create and maintain robust documentation for system configurations, operational procedures, and troubleshooting processes.
  • 2026-03-19T00:00:00Z
Infrastructure & Cloud Engineer
  • New York, NY
  • onsite
  • Permanent
  • 100000 - 120000 USD / Yearly
  • We are looking for a skilled Infrastructure &amp; Cloud Engineer to oversee the design and management of our organization&#39;s cloud and IT systems. This role is essential in ensuring the scalability, security, and efficiency of both cloud-based and on-premises environments. The ideal candidate will bring extensive knowledge of Microsoft technologies, including Azure and Microsoft 365, with a focus on supporting a mission-driven organization.<br><br>Responsibilities:<br>• Design and manage Azure cloud environments to ensure scalability and security.<br>• Administer and optimize Microsoft 365 tools, including Office 365, Intune, Entra ID, and Endpoint Protection.<br>• Plan and execute migrations between on-premises systems and cloud platforms with minimal disruption.<br>• Configure and maintain Windows Server environments while adhering to security best practices.<br>• Implement and enforce device management and endpoint protection policies.<br>• Develop automated workflows using tools such as Power Automate to enhance efficiency.<br>• Collaborate with internal teams to identify technology needs and deliver tailored solutions.<br>• Provide training and support to staff on IT infrastructure and cloud technologies.<br>• Document system configurations and processes to ensure compliance with policies and regulations.<br>• Monitor and improve system performance and reliability across all platforms.
  • 2026-03-19T00:00:00Z
IT Support Specialist Level 2
  • Hazlet, NJ
  • onsite
  • Permanent
  • 60000 - 70000 USD / Yearly
  • <p>We are looking for an experienced IT Support Specialist Level 2 to join our team. This role requires a highly motivated individual capable of providing remote and on-site technical assistance, ensuring seamless IT operations for our clients. The ideal candidate will thrive in a fast-paced environment, possess strong technical expertise, and be committed to delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Deliver remote and on-site technical support to clients.</p><p>• Troubleshoot and resolve issues across Windows desktop environments and Microsoft 365 applications.</p><p>• Leverage ConnectWise (Manage, Automate, Control) to efficiently manage and streamline support operations.</p><p>• Identify, diagnose, and remediate malware, virus, and other security threats to safeguard client systems.</p><p>• Conduct basic server troubleshooting and perform repairs to ensure system stability and uptime.</p><p>• Support network installations and perform fundamental diagnostics to maintain reliable connectivity.</p><p>• Provide responsive, high-quality customer service by addressing client needs in a timely and professional manner.</p><p>• Partner with internal teams to resolve complex technical issues and escalate when appropriate.</p><p>• Accurately document service desk tickets, resolutions, and technical procedures.</p><p>• Stay current with emerging technologies and industry best practices to enhance service delivery.</p>
  • 2026-03-17T00:00:00Z
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