We are looking for a Project Assistant to support a busy non-profit event operation in Monterey, California. This Contract position is ideal for someone who enjoys working with the public, is confident using computer-based sales systems, and can provide excellent service in a fast-paced box office setting. The person in this role will help guests purchase admission options, process card payments accurately, and contribute to a smooth on-site ticketing experience.<br><br>Responsibilities:<br>• Assist guests with selecting and purchasing ticket options at the box office during festival operations<br>• Use a computerized ticketing platform to complete transactions accurately and efficiently<br>• Process cashless payments by handling credit card purchases in accordance with established procedures<br>• Provide courteous, attentive support while answering questions and resolving routine ticketing concerns<br>• Maintain organized transaction records and support general administrative tasks such as scanning and document handling<br>• Follow scheduling priorities and daily workflow expectations to help keep sales lines moving effectively<br>• Coordinate with onsite team members regarding shift logistics, guest flow, and operational needs throughout the event<br>• Maintain a presentable appearance and deliver dependable service across morning, mid, or night shift assignments
We are looking for a Project Assistant to support on-site ticket sales operations for a nonprofit event team in California. This Contract position is ideal for someone who enjoys helping guests, works confidently with computer-based sales systems, and can manage payment transactions accurately in a fast-paced box office setting. The role focuses on assisting visitors with ticket purchases for multiple festival options while delivering courteous, attentive service throughout each shift.<br><br>Responsibilities:<br>• Process ticket purchases for festival guests through a computerized box office platform and guide customers through available ticket options.<br>• Handle cashless payment transactions with accuracy, including secure credit card processing and receipt support.<br>• Provide friendly, efficient customer service while answering questions and helping attendees complete their purchases efficiently.<br>• Navigate the ticketing system confidently to locate events, confirm selections, and complete sales without delays.<br>• Support daily box office operations by maintaining an organized workstation and following established procedures during assigned shifts.<br>• Coordinate effectively with team members and supervisors to keep lines moving and ensure a smooth guest experience.<br>• Follow scheduling, break, parking, and shuttle procedures as communicated for morning, mid, and night shifts.<br>• Assist with basic administrative and operational tasks such as scanning, documentation, and general project support as needed.
We are looking for a Project Assistant to support festival box office operations for a contract position based in Monterey, California. This role is ideal for someone who enjoys helping guests, working with ticketing technology, and handling payment transactions in a fast-paced public-facing setting. The selected candidate will assist with ticket sales for multiple event options, provide courteous service, and help ensure a smooth purchasing experience throughout each shift.<br><br>Responsibilities:<br>• Sell event tickets directly to guests using a computerized box office platform.<br>• Guide visitors through available ticket choices and answer questions clearly and professionally.<br>• Process cashless transactions accurately using credit card payment systems.<br>• Maintain focus and accuracy while working within a high-volume customer service environment.<br>• Support daily box office operations by following established procedures and ticketing workflows.<br>• Use computer-based tools efficiently to complete transactions, review orders, and manage customer interactions.<br>• Deliver a welcoming experience for attendees at all times.<br>• Coordinate with onsite staff regarding shift logistics, break schedules, and operational needs.