Add your latest resume to match with open positions.
2 results for Desktop Support Analyst in Monroe, MI
- Southfield, MI
- onsite
- Permanent / Full Time
- 65000 - 75000 USD / Yearly
- <p>Our client, a Nationwide benefits consulting organization, is seeking an IS Analyst to support and maintain their core IT infrastructure. The IS Analyst II supports and maintains IT infrastructure, ensuring systems, networks, and applications run reliably. This role serves as a key point of contact for end users and contributes to security, virtualization, and collaboration tools.</p><p><br></p><p>Key Responsibilities</p><p><strong>Infrastructure & Hardware Support</strong></p><ul><li>Install and maintain desktops, servers, and network equipment</li><li>Support telephony, printers, and endpoint devices</li><li>Troubleshoot hardware and connectivity issues</li></ul><p><strong>Server & Application Support</strong></p><ul><li>Maintain server operating systems and applications</li><li>Manage user accounts, storage, and backups</li><li>Install, update, and troubleshoot end-user applications</li></ul><p><strong>User Support</strong></p><ul><li>Act as primary IT contact for assigned locations</li><li>Diagnose and resolve hardware, software, and network issues</li></ul><p><strong>Security & Compliance</strong></p><ul><li>Monitor systems for security risks and vulnerabilities</li><li>Assist with incident response and remediation</li><li>Support audits and ensure compliance with IT security policies</li></ul><p><strong>Virtualization & Systems</strong></p><ul><li>Support virtual desktops, servers, and hypervisors</li></ul><p><strong>Collaboration Tools</strong></p><ul><li>Implement and maintain collaboration platforms</li><li>Provide user training and documentation</li><li>Integrate tools with email, phone, and other systems</li></ul><p><br></p>
- 2026-05-05T00:00:00Z
- Detroit, MI
- onsite
- Temporary / Contract
- 22.8 - 26.4 USD / Hourly
- We are looking for a dependable IT Support specialist to provide hands-on assistance at a client site. This contract position will support a short-term onsite engagement focused on preparing employee workstations and resolving setup issues in a new office environment. The ideal candidate brings practical desktop support experience, works well in a team setting, and is comfortable handling hardware and software tasks with minimal supervision.<br><br>Responsibilities:<br>• Prepare and configure desktop workstations, monitors, and related equipment for employee use in the office.<br>• Install operating system updates, software applications, and device drivers to ensure systems are ready for day-to-day business operations.<br>• Provide onsite troubleshooting for common technical issues involving Windows-based computers, peripherals, and user setup concerns.<br>• Assist the internal IT team with desk-side support activities during the office setup period and respond promptly to technical requests.<br>• Track, update, and help resolve service desk tickets related to workstation deployment, software installation, and end-user support.<br>• Support user account and access-related tasks within Active Directory as needed for workstation readiness and onboarding activities.<br>• Verify that newly installed hardware and software are functioning properly and escalate complex issues when necessary.
- 2026-05-01T00:00:00Z