<p>We are looking for a Sales Development Representative to support business growth by connecting with enterprise prospects and creating meaningful opportunities for the sales team. This Long-term Contract position is based in Minneapolis, Minnesota, and is ideal for someone who excels at relationship-building, strategic outreach, and consultative conversations. The role focuses on generating strong interest, coordinating introductory meetings and product demonstrations, and contributing to thoughtful sales planning and forecasting efforts.</p><p><br></p><p>Responsibilities:</p><p>• Identify and engage enterprise-level prospects through targeted outreach strategies designed to generate high-quality sales opportunities.</p><p>• Nurture potential clients by building credibility, maintaining consistent follow-up, and moving leads toward introductory meetings and demonstrations.</p><p>• Partner closely with direct and field sales teams to align outreach efforts with account-focused sales development plans.</p><p>• Lead consultative conversations that highlight business value and uncover prospect needs, priorities, and decision drivers.</p><p>• Support sales planning activities by contributing to forecasting, budgeting, and business modeling efforts that improve decision-making.</p><p>• Coordinate meeting and demonstration scheduling for the sales organization to help advance opportunities through the pipeline.</p><p>• Monitor performance against weekly and monthly activity goals, using results to refine outreach tactics and improve effectiveness.</p>
<p>We are looking for an Inside Sales Specialist to support health insurance sales efforts for a contract opportunity based in Minnesota. This position focuses on engaging prospective members, answering coverage-related questions, and guiding individuals through plan options with professionalism and accuracy. The ideal candidate brings strong communication skills, sales confidence, and a service-oriented approach in a fast-paced contact center environment.</p><p><br></p><p>Responsibilities:</p><p>• Engage with prospective and existing customers through inbound and outbound calls to discuss health plan offerings and support enrollment-related conversations.</p><p>• Explain Medicare and health insurance products clearly, helping individuals understand benefits, coverage details, and available options.</p><p>• Maintain accurate records of customer interactions, sales activities, and follow-up actions within internal systems and content management tools.</p><p>• Track individual performance metrics and contribute to reporting by documenting outcomes, activity levels, and key sales results.</p><p>• Provide sales support by following compliance guidelines, completing required documentation, and ensuring information is handled accurately.</p><p>• Build and manage prospect pipelines through outreach, lead follow-up, and ongoing communication with potential members.</p><p>• Participate in training sessions and apply updated product knowledge, regulatory information, and process expectations to daily work.</p><p>• Collaborate with team members and leadership to improve customer experience, support staffing needs, and contribute to program goals.</p>
We are looking for a customer-focused detail oriented to join our team as a Customer Service Representative. In this role, you will serve as a primary point of contact for customers, providing support, answering questions, and helping resolve issues in a timely and detail oriented manner. The ideal candidate is an excellent communicator who enjoys helping others and thrives in a fast-paced environment. Responsibilities: Assist customers by phone, email, and other communication channels. Address customer questions, concerns, and service requests with professionalism and empathy. Resolve customer issues efficiently while maintaining a positive customer experience. Document customer interactions and update records accurately in company systems. Follow up on customer inquiries to ensure timely resolution and satisfaction. Work collaboratively with internal departments to address customer needs and resolve complex issues. Provide information about products, services, policies, and procedures. Identify customer needs and offer appropriate solutions. Process orders, applications, account updates, and other customer requests accurately. Contribute to ongoing efforts to enhance customer service processes and overall customer satisfaction. Maintain a thorough understanding of company products and services to effectively support customers.
<p>We are looking for an organized Customer Service Coordinator to support daily operations and deliver responsive service to both internal teams and external customers. This contract to hire position is ideal for someone who can balance administrative tasks, document processing, and customer communication while maintaining accuracy and consistency. The role requires strong coordination skills, confidence handling service issues, and comfort working with digital tools in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a primary point of contact for incoming questions and requests, providing attentive and timely support to staff, clients, and partners.</p><p>• Handle challenging customer interactions with patience and sound judgment, working to resolve concerns and create positive outcomes.</p><p>• Manage a variety of office support duties such as preparing mail, scanning records, processing documents, entering data, and maintaining organized digital files.</p><p>• Review and complete forms within company systems, ensuring information is accurate, current, and properly recorded.</p><p>• Assist with accounts receivable activities by checking service authorizations for completeness, identifying discrepancies, and coordinating follow-up corrections.</p><p>• Support scheduling, calendar coordination, and related administrative activities to help maintain efficient team workflows.</p><p>• Use tools such as Adobe, DocuSign, CRM platforms, and Microsoft Excel to track information, prepare documentation, and support daily operations.</p><p>• Follow company policies, regulatory expectations, and established procedures while maintaining confidentiality and consistent documentation standards</p>
<p>We are looking for a Spanish Bilingual Technical Customer Service Representative to join a manufacturing team in White Bear Lake, Minnesota. This contract opportunity with permanent potential is ideal for someone who enjoys helping customers, solving product-related questions, and communicating technical information in a clear and supportive way. The role focuses on guiding customers toward the right tooling solutions while working closely with internal partners and external contacts to deliver excellent service.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by phone and email, providing timely support and helpful solutions related to tooling products and services.</p><p>• Evaluate customer applications, specifications, and prints to identify product recommendations that align with operational needs.</p><p>• Explain technical tooling information in a way that is easy for customers to understand, helping them make informed decisions.</p><p>• Process customer orders and complete accurate data entry while maintaining organized records and clear communication throughout the order cycle.</p><p>• Partner with co-workers, sales representatives, designers, and distribution contacts to address customer needs and support successful outcomes.</p><p>• Handle both inbound and outbound customer communication to resolve questions, follow up on requests, and strengthen ongoing relationships.</p><p>• Use digital tools and Microsoft Office applications to manage correspondence, track activity, and support daily customer service operations.</p><p>• Take on additional customer support or administrative tasks as needed to meet team goals and department priorities.</p>
<p>We're partnering with a well-established, third-generation family-owned organization that has built a strong reputation for exceptional customer service, long-term employee retention, and lasting relationships within the Twin Cities community. This is an excellent opportunity for someone seeking a stable, long-term career with a company that values teamwork, reliability, and delivering an outstanding customer experience.</p><p><br></p><p>In this role, you'll serve as the central point of coordination between customers and field technicians, helping ensure service appointments run smoothly while providing exceptional support throughout every customer interaction. If you enjoy staying organized, juggling multiple priorities, and being part of a collaborative office environment where your work truly makes a difference, we'd love to connect with you.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Enter and maintain accurate customer and account details in company systems to keep service records current and complete.</p><p>• Coordinate installation and service appointments while organizing technician schedules for efficient daily routing.</p><p>• Welcome visitors, assist with front counter interactions, and provide support for in-person customer needs and product inquiries.</p><p>• Build working knowledge of the company’s water treatment products and services to respond clearly to customer questions.</p><p>• Manage incoming sales and service leads, ensuring timely follow-up and proper assignment to the appropriate team members.</p><p>• Handle phone and email communications effectively, resolving customer concerns or directing requests to the right department.</p><p>• Support ongoing account maintenance by updating information, tracking requests, and helping ensure smooth service delivery.</p>
<p>Our client is seeking a friendly, professional, and dependable Customer Service Representative to join their team in the Twin Cities. This fully on-site role is ideal for someone who enjoys helping customers, solving problems, and creating a positive experience through strong communication and responsive support.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a primary point of contact for customers by phone, email, and in person as needed</li><li>Respond to customer inquiries, resolve issues, and provide accurate information in a timely manner</li><li>Process orders, account updates, service requests, and other customer transactions</li><li>Document customer interactions, concerns, and resolutions in internal systems</li><li>Coordinate with internal departments to ensure timely follow-up and issue resolution</li><li>Maintain a high level of professionalism and customer care in every interaction</li><li>Assist with billing questions, product or service information, and general support needs</li><li>Track recurring issues and escalate complex concerns when appropriate</li><li>Support administrative and operational tasks related to customer service activities</li><li>Help contribute to a positive, team-oriented office environment</li></ul><p><br></p>
<p>We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul><p> </p>
<p>We are seeking a friendly and solution-oriented Customer Service Representative to support client interactions and service delivery for a firm in Eagan, Minnesota. This contract-to-permanent opportunity is ideal for someone who enjoys helping others, resolving issues, and working in a team-focused environment.</p><p> </p><p><strong>Responsibilities:</strong></p><p>Respond to customer inquiries via phone, email, and chat</p><p>Resolve issues efficiently while maintaining a positive attitude</p><p>Document customer interactions and update account information</p><p>Collaborate with internal teams to ensure timely resolution of concerns</p><p>Provide product or service information clearly and accurately</p><p>Follow up with customers to ensure satisfaction and issue closure</p><p>Maintain knowledge of company policies and procedures</p><p>Support special projects and administrative tasks as needed</p>
<p>We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for policyholders via phone, email, and chat.</li><li>Respond to customer inquiries regarding insurance policies, coverage, billing, claims, and account updates.</li><li>Assist customers with policy changes, renewals, cancellations, and endorsements.</li><li>Accurately document customer interactions and maintain detailed records within company systems.</li><li>Educate customers on insurance products, coverage options, and policy benefits.</li><li>Process payments, issue proof of insurance, and update customer information as needed.</li><li>Collaborate with underwriters, claims adjusters, and other internal teams to resolve customer issues.</li><li>Follow compliance guidelines and ensure adherence to insurance regulations and company policies.</li><li>Investigate and resolve customer concerns while providing exceptional service and support.</li></ul><p><br></p>
<p><strong>Position Overview</strong></p><p>We are seeking a detail-oriented and customer-focused Sales Support Specialist to provide administrative and operational support to the sales team. This role is responsible for managing customer accounts, processing orders, preparing sales documentation, and ensuring a seamless experience for both clients and internal stakeholders. The ideal candidate is highly organized, proactive, and thrives in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Support the sales team with administrative and operational tasks.</li><li>Process customer orders, quotations, contracts, and related documentation.</li><li>Serve as a point of contact for customer inquiries regarding orders, pricing, and product availability.</li><li>Maintain accurate customer records and update CRM systems.</li><li>Coordinate with internal departments including operations, customer service, accounting, and logistics.</li><li>Track and monitor sales activity, preparing reports and metrics as needed.</li><li>Assist with proposal preparation, presentations, and account management activities.</li><li>Manage calendars, meetings, and communication for sales representatives.</li><li>Ensure timely follow-up on customer requests and sales opportunities.</li><li>Identify process improvements to enhance efficiency and customer satisfaction.</li></ul><p><br></p>