<p>We are looking for a skilled Application Support Specialist to join our Information Technology team in Minneapolis, Minnesota. This role is ideal for someone who is detail-oriented, thrives in a dynamic environment, and enjoys providing technical assistance to employees across all levels. The position offers opportunities for growth and collaboration while ensuring the smooth operation of various applications and systems.</p><p><br></p><p>Responsibilities:</p><ul><li>Provide end user support & training </li><li>Maintain and document end user support tickets along with other required applications.</li><li>Record, analyze, and resolve user issues, documenting actions taken and processes followed.</li><li>Identify ways to automate or improve user processes through analysis and technical insights.</li><li>Develop and create technical manuals to help resolve problems </li><li>Test programs, resolve errors, and implement necessary updates or modifications.</li><li>Train users, address inquiries, and foster effective adoption of technology.</li><li>Approve, schedule, and oversee the installation and testing of new software products or updates.</li></ul><p><br></p>

• Bachelor’s degree in a relevant field.<br>• Up to 5 years of experience in information technology within a detail-oriented services environment.<br>• Proficiency in Microsoft Office 365 and Windows 10/11.<br>• Familiarity with software such as iManage, Intapp, and SQL.<br>• Exceptional communication skills, including grammar and proofreading abilities.<br>• Strong organizational skills with the ability to prioritize and manage multiple tasks effectively.<br>• Experience providing administrative and technical support functions.<br>• Ability to adapt to a fast-paced environment and collaborate with diverse personalities.

<h3 class="rh-display-3--rich-text">Technology Doesn't Change the World, People Do.^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>