We are looking for a dependable Receptionist to join a legal office in Providence, Rhode Island on a contract-to-permanent basis. This position is ideal for someone who communicates clearly, stays organized, and remains calm while assisting callers who may be upset or under stress. You will serve as the first point of contact for the office, helping create a welcoming experience while supporting daily front desk operations. Legal office experience is helpful, but candidates with strong administrative skills and an interest in growing within the legal field are encouraged to apply.<br><br>Responsibilities:<br>• Manage a multi-line phone system by answering incoming calls promptly and directing them to the appropriate staff members.<br>• Place outbound calls as needed by following established talking points and office guidelines while maintaining a courteous approach in every interaction.<br>• Welcome visitors and provide courteous front desk support to ensure a positive first impression of the firm.<br>• Record messages accurately, capture important details, and relay information to the correct team members without delay.<br>• Support routine administrative activities such as data entry, scheduling assistance, and basic clerical tasks using standard office software.<br>• Communicate with individuals who may be experiencing difficult situations and respond with patience, empathy, and composure.<br>• Maintain organized reception and common areas while helping the office run smoothly throughout the day.
We are looking for a welcoming and organized Receptionist to support daily front desk operations in Providence, Rhode Island. This Contract to Permanent position is ideal for someone who enjoys creating a positive first impression, managing multiple priorities, and keeping office communications running smoothly. The person in this role will serve as a central point of contact for visitors, calls, and administrative coordination while contributing to a collaborative team environment.<br><br>Responsibilities:<br>• Greet visitors, answer incoming calls, and direct questions or requests to the appropriate team members in a timely manner.<br>• Manage front desk activities by monitoring communications, handling general inquiries, and maintaining a well-organized office presence throughout the day.<br>• Provide backup support for mailroom tasks, including preparing and coordinating FedEx shipments and assisting with incoming and outgoing deliveries.<br>• Use Microsoft Office applications and Microsoft Teams to support scheduling, communication, and routine administrative work.<br>• Help coordinate workplace gatherings, meetings, and special events in partnership with internal teams and organizational contacts.<br>• Maintain an approachable and service-oriented attitude while assisting with a wide range of office needs as they arise.<br>• Support shared administrative duties and contribute wherever needed to keep day-to-day operations organized and efficient.