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2 results for Client Team Support Associate in McLean, VA
- Reston, VA
- remote
- Temporary / Contract
- 17.575 - 20.35 USD / Hourly
- We are looking for a Customer Service Representative to support the membership team in Reston, Virginia. This is a Contract position suited for someone who communicates clearly, delivers attentive service, and stays organized while handling a steady flow of member inquiries. The ideal candidate is comfortable using Microsoft Office, can quickly learn new database and CRM tools, and works effectively with limited supervision in a part-time weekday schedule.<br><br>Responsibilities:<br>• Respond to incoming member calls and emails with professionalism, accuracy, and a service-focused approach.<br>• Assist the membership department with day-to-day administrative support, including record updates and general coordination tasks.<br>• Enter, review, and maintain member information in internal databases and CRM systems to ensure data accuracy.<br>• Place outbound calls when needed to follow up on requests, confirm details, or provide membership-related assistance.<br>• Use Microsoft Office applications to prepare correspondence, manage documents, and track routine activities.<br>• Learn company-specific systems and apply them efficiently to process inquiries and support membership operations.<br>• Resolve routine customer concerns independently while escalating more complex issues to the appropriate team member.<br>• Manage multiple tasks during part-time weekday hours while maintaining responsiveness and attention to detail.
- 2026-10-05T00:00:00Z
- Arlington, VA
- onsite
- Temporary / Contract
- 20.9 - 24.2 USD / Hourly
- We are looking for a Customer Service Representative to provide high-quality support for conference-related inquiries and service needs in Arlington, Virginia. This is a Contract position suited for someone who communicates clearly, handles customer interactions professionally, and stays organized in a fast-paced environment. The ideal candidate will assist attendees and stakeholders by phone while ensuring accurate information, timely follow-up, and a positive service experience.<br><br>Responsibilities:<br>• Respond to incoming calls and customer questions related to conference services, registration matters, and event support needs.<br>• Place outbound calls as needed to confirm details, provide updates, and resolve outstanding attendee concerns.<br>• Enter and update order or registration information accurately within designated systems and records.<br>• Deliver courteous, solution-focused assistance while addressing issues efficiently and escalating complex matters when appropriate.<br>• Support conference operations by sharing accurate event information, deadlines, and service options with customers.<br>• Maintain clear documentation of interactions, requests, and follow-up actions to ensure continuity of service.<br>• Coordinate with internal teams to help resolve customer requests tied to conference logistics and participation.<br>• Manage a steady volume of customer contacts while meeting service expectations for responsiveness and accuracy.
- 2026-10-06T00:00:00Z