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3 results for File Clerk in Lansing, MI

Customer Service Representative

Lansing-nt, MI
onsite
Temporary to Hire
14.25 - 15.50 USD / Hourly
We are looking for a dependable Customer Service Representative to join a communications team in Lansing, Michigan. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and supporting accurate order processing in a structured call center setting. The role offers a flexible self-scheduling model within available shift windows, with an expected commitment of 32 to 40 hours each week and a minimum availability of 32 hours required. Shifts available are M-F between 12 noon and 8pm, Saturday and Sunday, 11am-7pm. Responsibilities:• Handle a steady flow of inbound customer calls with professionalism, accuracy, and a service-focused approach.• Place outbound calls as needed to gather information, provide updates, or support customer outreach efforts.• Enter orders and customer details into internal systems while maintaining a high level of data accuracy.• Respond to customer questions, resolve routine issues, and escalate more complex concerns when appropriate.• Maintain clear and courteous communication across every interaction to ensure a positive customer experience.• Manage workload effectively within a fast-paced call center environment while meeting scheduling expectations.• Follow established procedures, call handling standards, and documentation practices for each customer interaction.
2026-05-29T14:43:47Z

Front Desk Coordinator

Ann Arbor, MI
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are in search of a Front Desk Coordinator in ANN ARBOR, Michigan. Positioned within the non-profit sector, this role offers a short-term contract employment opportunity. As a Front Desk Coordinator, you'll be the first point of contact for our visitors, manage our mailroom operations, and help maintain our office environment. Must have excellent computer skills, with heavy data entry. Hours M-F 9-5pm. Pay up to $20/hr. Only those who meet the qualifications will be considered. Responsibilities: • Manage the front desk area of the Incubator, including greeting visitors, directing them to appropriate destinations and/or resources, and answering inquiries about our organization. • Oversee the opening and closing procedures of the front desk. • Handle phone communications, ensuring messages are relayed promptly. • Maintain kitchen and marketing materials, ensuring areas are stocked and presentable. • Manage mailroom operations, including sorting and distributing mail and packages. • Schedule and maintain conference rooms, ensuring spaces are tidy and ready for use. • Support coordination for staff weekly two-question reporting to CEO. • Assist with event logistics, including room setup, cleanup, catering arrangements, and audiovisual equipment setup. • Update electronic signage to promote events as per marketing department specifications at the front desk. Skills and Qualifications: • Excellent organizational and multitasking abilities. • Strong communication and interpersonal skills. • Proficient in using Microsoft office software, including OneDrive. • Experience in customer service or reception, with a knack for creating a welcoming environment. • Ability to handle emergency situations calmly and efficiently. • Familiarity with AV equipment and setup. • Prior experience in mailroom operations is a plus but not required.
2026-06-18T14:28:47Z

Property Front Office

Grand Rapids, MI
onsite
Temporary to Hire
13.30 - 15.40 USD / Hourly
We are looking for a welcoming and dependable front desk team member to support a non-profit housing community in Grand Rapids, Michigan. This Contract to permanent position plays an important role in creating a respectful, secure, and supportive environment for residents and visitors while serving as a central point of contact for daily front desk operations. The ideal candidate is comfortable balancing hospitality, resident support, and building oversight in a community-focused setting. This opportunity is well suited for someone who communicates with empathy, stays organized, and remains calm in dynamic situations. Responsibilities: • Welcome residents, guests, and service providers at the front desk while offering clear directions, assistance, and courteous support. • Manage incoming phone calls through a multi-line system, respond to routine questions, and route inquiries to the appropriate team members. • Support residents with everyday needs such as package handling, transportation coordination, and guidance on shared community spaces. • Build positive relationships with residents through regular interaction, attentive listening, and timely communication of support needs to staff. • Encourage involvement in onsite programs and community activities that strengthen engagement and foster a sense of belonging. • Help maintain orderly and inviting common areas, assist with food distribution support, and prepare spaces for resident use. • Monitor entry points and visitor access to help maintain a safe building environment while treating all individuals with respect. • Respond appropriately to incidents, assist with de-escalation when needed, and document or escalate concerns to management. • Inspect shared indoor and outdoor areas, prepare rooms for incoming residents, and report maintenance or safety issues for prompt follow-up.
2026-06-03T12:48:47Z