We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively.<br><br>Responsibilities:<br>• Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns.<br>• Process orders accurately and efficiently, ensuring all details are captured correctly.<br>• Maintain detailed records of customer interactions and transactions in the system.<br>• Resolve customer issues promptly, coordinating with internal teams when necessary.<br>• Provide clear and accurate information about products, services, and company policies.<br>• Strive to exceed customer satisfaction standards by offering exceptional service.<br>• Follow established procedures and guidelines for call center operations.<br>• Monitor and manage multiple customer accounts simultaneously.<br>• Identify opportunities to improve service processes and share feedback with management.
We are looking for a dedicated Customer Service Representative to join our team in New York, New York. In this role, you will be responsible for providing exceptional service to clients and handling administrative tasks efficiently. This is a Contract to permanent position, offering a chance to grow within the Real Estate industry while working onsite for at least three days a week.<br><br>Responsibilities:<br>• Respond to inbound client calls with professionalism and resolve inquiries promptly.<br>• Manage customer interactions through email correspondence, ensuring accurate and timely communication.<br>• Perform data entry tasks to update and maintain records efficiently.<br>• Schedule appointments and coordinate meetings as needed.<br>• Utilize Microsoft Excel and Word to create reports and track relevant information.<br>• Handle inbound and outbound calls to address customer needs effectively.<br>• Process orders and ensure accuracy in entry and follow-ups.<br>• Work collaboratively with the team to ensure seamless service delivery.<br>• Leverage Yardi software to manage property-related tasks and operations.<br>• Maintain a high level of organization and attention to detail in all tasks.
<p>We are looking for a dedicated Customer Service Representative to join our team near East Rutherford, New Jersey. This Contract to permanent position offers an opportunity to deliver exceptional service to customers across diverse markets while working closely with internal and external stakeholders. The role is ideal for someone who thrives in a fast-paced environment and is passionate about building strong customer relationships.</p><p><br></p><p>Responsibilities:</p><p>• Provide outstanding service to customers across various market applications by collaborating with internal teams and external partners.</p><p>• Build and nurture lasting relationships with customers to ensure satisfaction and loyalty.</p><p>• Prepare accurate and timely quotations based on customer needs.</p><p>• Process and input orders into the system with precision.</p><p>• Support the Sales team by providing quotations, updates on delivery statuses, and generating order reports.</p><p>• Manage daily customer orders, ensuring timely confirmations, tracking shipments, and updating status for back-ordered items.</p><p>• Resolve operational challenges related to the sales process, including issues with order status, deliveries, invoicing, and returns.</p><p>• Coordinate with departments such as sales, supply chain, and logistics to provide top-tier customer service.</p><p>• Participate in shipping activities, including preparing documentation, verifying accuracy, and ensuring timely submission to the warehouse.</p><p>• Conduct regular customer review calls, identifying follow-up actions and tracking progress effectively.</p>
<p>We are looking for a dedicated Client Services Representative to join our team near Saddle Brook, New Jersey. In this Contract to permanent position, you will play a vital role in ensuring client satisfaction by addressing inquiries, managing documentation, and maintaining system accuracy. If you thrive in a fast-paced environment and enjoy delivering excellent service, this opportunity is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Research and respond to client inquiries, gathering necessary information and documentation to meet service needs and maintain compliance.</p><p>• Use the company's issue tracking system to review incoming requests, ensuring accurate coding and proper routing to relevant stakeholders.</p><p>• Monitor and maintain data integrity within the Artist Portal, ensuring royalty information interfaces correctly and user response times meet expectations.</p><p>• Conduct initial analysis of royalty-related inquiries, escalating complex issues to the Royalty Operations team as needed.</p><p>• Provide prompt and detail oriented assistance to clients, handling inbound and outbound calls efficiently.</p><p>• Document all client interactions and follow-ups thoroughly to support seamless communication and resolution.</p><p>• Collaborate with internal teams to ensure timely resolution of client issues and adherence to organizational processes.</p><p>• Stay updated on company policies and procedures to deliver consistent and accurate service.</p><p>• Identify opportunities for process improvement and contribute to enhancing the overall customer experience.</p>
We are looking for a dedicated Customer Service Representative to join our team in Pine Brook, New Jersey. In this long-term contract role, you will play a vital part in ensuring customer satisfaction by managing orders, processing claims, and providing support to clients. This position offers an opportunity to work in a dynamic and fast-paced environment while collaborating with multiple departments to ensure program success.<br><br>Responsibilities:<br>• Manage and maintain orders and inventory using Microsoft Dynamics GP.<br>• Process customer returns, claims, and warranty-related issues efficiently.<br>• Create and oversee reporting for sales teams and clients, both internally and externally.<br>• Monitor and maintain client accounts, including backorders, shipments, and cancellation rates.<br>• Collaborate closely with key departments to support program initiatives.<br>• Handle inbound and outbound calls to address customer inquiries and resolve issues.<br>• Ensure accurate order entry and timely responses to customer needs.<br>• Provide exceptional service to clients, fostering positive relationships and trust.
We are looking for an experienced Customer Success Manager to oversee the successful integration and use of our AI-powered delivery platform. In this role, you will guide customers through onboarding, implementation, and optimization processes while acting as a trusted advisor to ensure they achieve measurable business outcomes. You will collaborate closely with cross-functional teams to enhance workflows, address challenges, and drive customer satisfaction.<br><br>Responsibilities:<br>• Facilitate onboarding sessions to help customers configure the platform within their existing systems and workflows.<br>• Provide guidance on AI copilot setup and workflow optimization to ensure seamless implementation.<br>• Develop personalized rollout strategies tailored to each customer’s needs and team structures.<br>• Deliver training sessions to familiarize users with AI-driven tools, including automated requirements capture and real-time synchronization.<br>• Assist customers in integrating the platform with their internal systems and historical data sources.<br>• Build and nurture strong relationships with solution engineers, system integrators, and services teams focused on quality and detail.<br>• Advocate for customer feedback to influence product enhancements and roadmap development.<br>• Diagnose and resolve technical or process-related issues, collaborating with engineering teams as necessary.<br>• Monitor adoption metrics and recommend workflow improvements or new features to maximize customer success.<br>• Create detailed success plans, quarterly business reviews, and actionable insights to drive retention and account growth.
<p>Our client is a small but rapidly growing manufacturing company based in Stamford, CT who is entrepreneurial, collaborative, and committed to delivering high-quality solutions to their clients in the US. As they continue to expand, we’re looking for a motivated Entry-Level B2B Sales Representative who is eager to grow and build a long-term career in industrial sales for their East Coast operation. </p><p><br></p><p>This is an entry-level sales opportunity ideal for someone with exposure to the pharmaceutical, food packaging, machinery, or manufacturing industries. You’ll work closely with leadership and operations to develop new business, maintain client relationships, and contribute directly to company growth. The ideal candidate will be ambitious, coachable, and excited about earning uncapped commissions in a high-growth environment.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Identify and prospect new B2B clients within target industries (new leads are also provided daily)</li><li>Develop and maintain relationships with manufacturers, procurement teams, and operations managers</li><li>Conduct outbound outreach (calls, emails, networking, trade shows)</li><li>Qualify leads and manage the sales pipeline from first contact to close</li><li>Collaborate with internal production and operations teams to ensure client satisfaction</li><li>Prepare quotes, proposals, and sales presentations</li><li>Track activity and performance in CRM systems</li><li>Stay informed on industry trends and competitive landscape</li></ul><p>If interested, please email your resume directly to anthony.riccio@roberthalf(.com)</p>
<p>Join our team as a Contract Warehouse Associate and support efficient, accurate order fulfillment during peak operational periods. In this role, you’ll be responsible for selecting inventory, preparing shipments, and helping maintain a clean, organized warehouse environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Accurately pick products using order details and packing lists</li><li>Pack items securely to ensure safe delivery</li><li>Label and verify orders for accuracy before shipment</li><li>Use handheld scanners and basic warehouse systems to track inventory</li><li>Assist with receiving, unloading, and stocking inventory</li><li>Maintain a clean, safe, and organized work area</li><li>Follow all safety procedures and report potential hazards</li><li>Work collaboratively to meet daily production and shipping deadlines</li></ul><p><br></p>
We are looking for a skilled Corporate Associate to join our Corporate Practice in Stamford, Connecticut. The ideal candidate has 3–6 years of experience in corporate law, with a focus on mergers and acquisitions (M&A) and general transactional matters. This role offers the opportunity to work closely with partners and clients, handling complex transactions and providing strategic legal counsel.<br><br>Responsibilities:<br>• Handle a variety of corporate transactions, including mergers, acquisitions, dispositions, joint ventures, and strategic investments.<br>• Draft, review, and negotiate key transactional documents such as purchase agreements, merger agreements, and shareholder agreements.<br>• Conduct comprehensive due diligence, analyzing corporate records, contracts, and regulatory filings, and prepare detailed summaries.<br>• Assist with transaction structuring, manage deal timelines, and oversee closing processes.<br>• Provide legal advice on corporate governance, entity formation, capitalization, and regulatory compliance.<br>• Collaborate with attorneys across various practice areas, including tax, finance, employment, and litigation, to address complex legal issues.<br>• Supervise and mentor less experienced associates and paralegals, offering guidance on transactional matters.<br>• Maintain direct communication with clients, fostering strong relationships and delivering tailored legal strategies.
<p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis near Rutherford, New Jersey. In this role, you will play a crucial part in ensuring seamless logistics operations by managing customer purchase orders for flooring products and services. Your attention to detail and commitment to providing excellent service will contribute to enhancing our operational efficiency and customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage customer purchase orders, ensuring accuracy and timely completion.</p><p>• Coordinate shipping and fulfillment for flooring products and services.</p><p>• Utilize the Sales and Distribution module to enter and oversee sales and purchase orders.</p><p>• Monitor back-order lists, open billing lists, and scheduled picking/shipping lists to ensure smooth operations.</p><p>• Address customer inquiries and resolve order-related issues promptly and professionally.</p><p>• Collaborate with regional teams to support initiatives aimed at improving service delivery.</p><p>• Maintain proficiency in order management procedures and apply them consistently.</p><p>• Anticipate customer needs and provide proactive solutions to enhance their experience.</p><p>• Track and report on order progress, identifying and addressing potential delays.</p><p>• Contribute to projects focused on streamlining logistics and operational processes.</p>