We are looking for a welcoming and dependable Receptionist to support daily front-desk operations for a non-profit organization in Grand Rapids, Michigan. This Contract position is ideal for someone who brings professionalism, empathy, and strong customer service skills to every interaction. The person in this role will help create a positive experience for visitors and callers while keeping communication and mail flow organized.<br><br>Responsibilities:<br>• Greet visitors and staff in a courteous, attentive manner and serve as the first point of contact for the organization.<br>• Manage a multi-line phone system, answer incoming calls promptly, and direct inquiries to the appropriate departments or team members.<br>• Take accurate messages and relay important information clearly to ensure timely follow-up.<br>• Sort, distribute, and forward incoming mail, packages, and internal deliveries to the correct recipients.<br>• Support basic administrative tasks such as filing documents, maintaining organized records, and assisting with routine office coordination.<br>• Use Microsoft Outlook to monitor communications and scheduling needs related to front-desk activities.<br>• Assist with phone screening and routing to help maintain an efficient flow of communication throughout the office.
We are looking for an Accounts Receivable Clerk to support the day-to-day credit and collections function for a wholesale distribution operation in Kentwood, Michigan. This role focuses on accurate cash application, account monitoring, and timely follow-up on outstanding balances while partnering with customers and internal teams to keep accounts in good standing. The ideal candidate brings strong attention to detail, sound judgment, and the ability to manage multiple priorities in a fast-paced finance environment.<br><br>Responsibilities:<br>• Oversee a designated portfolio of customer accounts and maintain accurate records of receivable activity.<br>• Process daily incoming payments, including cash deposits, drafts, and credit card transactions, with a high level of accuracy.<br>• Apply receipts to customer balances and record related entries to the appropriate general ledger accounts.<br>• Evaluate customer credit exposure by monitoring limits, payment patterns, and aging trends.<br>• Approve or hold order release decisions based on credit standing and outstanding past-due amounts.<br>• Prepare and respond to credit reference inquiries and maintain supporting documentation.<br>• Partner with customers and sales contacts to address delinquent balances and accelerate payment resolution.<br>• Investigate billing or account discrepancies, resolve disputed items, and coordinate outside collection support when necessary.<br>• Track sales tax exemption documentation and process account credits when appropriate.<br>• Provide cross-functional support to other accounts receivable and finance team members and assist with additional duties as assigned.