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8 results for Customer Support Representative in Johnston, IA

Customer Service Representative

Des Moines, IA
onsite
Contract / Temporary to Hire
17 - 18.5 USD / Hourly
We’re partnering with a well-established organization in Des Moines seeking a Customer Care Representative to support inbound customer inquiries in a fast-paced call center environment. This is an excellent opportunity for someone who enjoys helping others and building strong customer relationships. Responsibilities<ul><li>Handle inbound customer calls and provide accurate, friendly support</li><li>Resolve questions, concerns, and service issues efficiently</li><li>Accurately document customer interactions in internal systems</li><li>Maintain professionalism and empathy during every interaction</li></ul>Interested?Please give us a call at 515.706.4974 or visit the Robert Half website to learn more and apply!
2026-04-08T00:00:00Z

Customer Service Representative

Des Moines, IA
onsite
Contract / Temporary to Hire
18 - 20 USD / Hourly
A growing company in Urbandale is looking for an Inbound Customer Support Specialist to join their call center team. This role is ideal for someone who thrives in a structured environment and enjoys solving customer problems. Responsibilities<ul><li>Respond to a high volume of inbound calls with professionalism</li><li>Assist customers with account questions, updates, and service requests</li><li>Follow established scripts and procedures while personalizing service</li><li>Accurately log call notes and customer information</li></ul> Interested?Please give us a call at 515.706.4974 or visit the Robert Half website to apply today!
2026-04-08T00:00:00Z

Customer Support Specialist

Johnston, IA
onsite
Temporary
19 - 21 USD / Hourly
Robert Half is seeking a Customer Support Specialist for a leading agriculture organization located onsite in Johnston, Iowa. This role supports customers with delinquent accounts by identifying their needs, providing education and motivation, and helping them successfully resolve past-due balances. If you enjoy problem‑solving and delivering exceptional customer service, this is an excellent opportunity to grow your career. What You’ll Do<ul><li>Support delinquent customers by identifying issues and guiding them toward resolution</li><li>Review account details and payment history</li><li>Update and confirm customer/debtor information</li><li>Maintain compliance with federal and state regulations and company policies</li><li>Assist with resolving misapplied payments</li><li>Escalate complex account issues to supervisors when needed</li></ul>Shift & Schedule<ul><li>1st shift, 40 hours per week</li><li>Overtime available but not required</li><li>Work hours fall between 6:55 AM – 6:05 PM Central Time</li></ul>Additional Details<ul><li>Visa sponsorship is not available—now or in the future</li><li>Assignment approved for 1 year, with potential for extension based on business needs</li></ul>
2026-04-13T00:00:00Z

Customer Service

West Des Moines, IA
onsite
Temporary
20 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in West Des Moines, Iowa. This long-term contract position offers the opportunity to provide excellent support to customers while handling inquiries, claims, and data entry tasks. If you have a passion for delivering quality service and thrive in a fast-paced environment, we encourage you to apply. Responsibilities:• Handle incoming calls with professionalism, ensuring customer concerns are addressed effectively.• Provide timely and accurate assistance to customers while maintaining a high level of satisfaction.• Process claims with attention to detail, verifying information and resolving any discrepancies.• Perform data entry tasks efficiently, ensuring records are accurate and up to date.• Utilize Microsoft Word, Excel, and Outlook to manage correspondence and documentation.• Ensure quality assurance by following established processes and guidelines.• Adapt to a dynamic work environment and manage multiple tasks simultaneously.• Collaborate with team members to improve customer service processes and outcomes.• Uphold company standards and policies in all customer interactions. If you’re looking to grow your customer service experience and take the next step in your career, we’d love to hear from you! Apply today by calling 515.706.4974 or visiting the Robert Half website.
2026-04-15T00:00:00Z

Customer Service

West Des Moines, IA
onsite
Temporary
21.1185 - 24.453 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Urbandale, Iowa. In this long-term contract position, you will play a vital role in delivering exceptional service to our customers by addressing their inquiries and processing claims efficiently. If you enjoy working in a fast-paced environment and thrive on providing high-quality support, we encourage you to apply. Responsibilities:• Respond to incoming customer calls with professionalism and empathy.• Deliver accurate information and solutions to resolve customer inquiries.• Process claims promptly and ensure proper documentation.• Perform data entry tasks with precision to maintain records.• Utilize Microsoft Word, Excel, and Outlook to manage communications and documentation. Ready to build on your customer service skills in a new opportunity? Apply today! Call 515.706.4974 or submit your application through the Robert Half website to get started.
2026-04-10T00:00:00Z

Customer Service

West Des Moines, IA
onsite
Temporary
21 - 23 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team on a long-term contract basis in Des Moines, Iowa. In this role, you will provide exceptional support to customers, process claims with accuracy, and ensure efficient handling of inquiries. This position offers a dynamic and fast-paced environment where your enthusiasm for learning and delivering results will be highly valued. Responsibilities:• Respond promptly to inbound customer calls, addressing inquiries and resolving issues with professionalism.• Deliver outstanding customer service to ensure a positive experience for all clients.• Accurately process claims and maintain detailed records for quality assurance.• Perform data entry tasks with precision and efficiency.• Utilize Microsoft Word, Excel, and Outlook to manage documentation and communications effectively.• Maintain high typing accuracy, achieving speeds of 60-75 words per minute.• Collaborate with team members to meet performance targets and contribute to overall success. Ready to build on your customer service skills in a new opportunity? Apply today! Call 515.706.4974 or submit your application through the Robert Half website to get started.
2026-04-09T00:00:00Z

Customer Experience Associate

Des Moines, IA
onsite
Contract / Temporary to Hire
18 - 19 USD / Hourly
We are supporting a reputable employer in Clive that is hiring a Customer Experience Associate to join their call center team. This role focuses on delivering high-quality service while ensuring each customer feels heard and supported.Key Responsibilities<ul><li>Manage inbound customer calls and emails with professionalism</li><li>Provide clear, accurate information and next-step guidance</li><li>De-escalate concerns while maintaining a positive customer experience</li><li>Meet quality, attendance, and performance expectations</li></ul> Interested?Please give us a call at 515.706.4974 or visit the Robert Half website to learn more!
2026-04-08T00:00:00Z

Application Support Engineer

Des Moines, IA
onsite
Contract / Temporary to Hire
0 - 0 USD / Yearly
We are looking for an Application Support Engineer to join our team in Urbandale, Iowa, on a contract-to-permanent basis. In this role, you will provide technical expertise to ensure the smooth operation of our proprietary web-based platform, supporting clients and internal teams with application-related solutions. This position offers an excellent opportunity to collaborate on system enhancements, deliver exceptional client service, and contribute to compliance and data reporting initiatives. Responsibilities: • Monitor and maintain the performance of a proprietary web-based platform, addressing issues and coordinating resolutions as needed. • Support transaction processing workflows, ensuring data accuracy and system integrity. • Collaborate with software developers to implement system enhancements and new features based on client and operational requirements. • Provide onboarding support for new users, including training and documentation, to ensure successful adoption of the platform. • Respond to technical inquiries and resolve user issues in a timely and detail-oriented manner. • Extract and analyze data to create customized reports for clients and internal stakeholders. • Assist with compliance reporting and provide documentation during audit processes. • Conduct sensitivity analyses to identify trends and support decision-making. • Build and maintain strong client relationships to foster long-term satisfaction with the platform.
2026-04-13T00:00:00Z