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2 results for Sr Systems Administrator in Jacksonville, FL
- Jacksonville, FL
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p>We are seeking a <strong>Senior Help Desk Analyst</strong> to join our growing IT team. This role will serve as a key escalation point for desktop, infrastructure, and identity-related support issues across the organization. The ideal candidate has strong experience supporting <strong>Windows environments</strong>, <strong>Microsoft Entra ID (Azure AD)</strong>, Microsoft 365, and end-user technologies while providing exceptional customer service.</p><p>This is an excellent opportunity for someone who enjoys troubleshooting complex technical issues, mentoring junior technicians, and contributing to infrastructure and security initiatives.</p><p>Responsibilities</p><ul><li>Serve as a Tier II/Tier III escalation point for desktop and end-user support issues.</li><li>Administer and support <strong>Microsoft Entra ID (Azure AD)</strong>, Active Directory, and Microsoft 365 environments.</li><li>Troubleshoot Windows 10 and Windows 11 operating system issues.</li><li>Manage user lifecycle activities, including account provisioning, permissions, group memberships, and deprovisioning.</li><li>Support authentication technologies including <strong>SSO, MFA, Conditional Access</strong>, and password management.</li><li>Configure, deploy, and maintain laptops, desktops, printers, mobile devices, and peripherals.</li><li>Support Microsoft Office, Teams, OneDrive, Outlook, and other productivity applications.</li><li>Investigate and resolve hardware, software, networking, and system access issues.</li><li>Assist with device management solutions such as <strong>Intune</strong>, Autopilot, and endpoint security tools.</li><li>Create and maintain technical documentation, knowledge base articles, and support procedures.</li><li>Participate in IT projects, upgrades, migrations, and security initiatives.</li><li>Monitor ticket queues and ensure timely resolution of incidents and service requests.</li><li>Mentor junior support staff and promote best practices across the team.</li></ul><p><br></p>
- 2026-11-06T00:00:00Z
- Jacksonville, FL
- onsite
- Permanent / Full Time
- 140935 - 226905 USD / Yearly
- We are looking for an experienced Sr. Software Engineer to join our team and drive the design, development, and evolution of enterprise software solutions. This role is ideal for a highly technical engineer who pairs strong full-stack expertise with a modern, AI-enabled approach to software delivery. You will play a key role in building scalable applications, improving engineering practices, and partnering across teams to deliver secure, reliable, and business-focused technology.<br><br>Responsibilities:<br>• Create and enhance software features that support critical business needs, with a focus on performance, reliability, and long-term maintainability.<br>• Design technical solutions for new components, services, and platform capabilities across distributed application environments.<br>• Lead by example through thoughtful code reviews, sound engineering decisions, and hands-on contribution throughout the development lifecycle.<br>• Use AI-assisted tools to strengthen solution design, accelerate development, improve debugging, and raise overall team productivity.<br>• Develop and maintain automated tests while promoting quality standards that reduce defects and support stable releases.<br>• Investigate production issues and application defects across front-end, back-end, database, and infrastructure layers, then implement effective resolutions.<br>• Apply secure development practices and support the delivery of applications that meet enterprise security expectations.<br>• Collaborate with product and technical stakeholders to understand user needs, align solutions with business goals, and improve product outcomes.<br>• Contribute to deployment, monitoring, source control, and continuous delivery practices that support efficient and dependable software releases.<br>• Identify opportunities to refine tools, workflows, and engineering standards, and help the broader team adopt improved ways of working.
- 2026-10-21T00:00:00Z