<p>We are looking for an experienced IT Support Analyst to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a key role in providing technical support and ensuring smooth IT operations for the organization. The ideal candidate will be proactive, detail-oriented, and skilled in troubleshooting and managing IT tools and systems.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and upgrade operating systems and business software</p><p>• Set up and support computer hardware, monitors, network equipment, and peripherals</p><p>• Troubleshoot and resolve hardware, software, email, network, and peripheral issues</p><p>• Support users via centralized help desk and provide clear technical guidance</p><p>• Document equipment repairs, installations, and removals</p><p>• Train users on common business applications</p><p>• Contribute to system planning, hardware/software recommendations, and procedures</p><p>• Stay up to date on technology trends and make proactive suggestions</p><p>• Maintain user confidentiality and adhere to company protocols</p>
<p>We’re hiring an Application Support Engineer to support business‑critical applications and integrations in a fast‑paced environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Support internal and external application users</li><li>Troubleshoot application, database, and integration issues</li><li>Work with APIs and backend systems</li><li>Manage tickets and escalations</li><li>Partner with development and infrastructure teams</li></ul><p><br></p>
We are looking for a skilled Trade Support Analyst to join our team in Jacksonville, Florida. This is a Contract-to-permanent position, offering the opportunity to work with a global investment management firm renowned for its expertise in asset-oriented investment strategies. In this role, you will play a critical part in analyzing and valuing a range of financial instruments, contributing to innovative transactions in a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Evaluate and price diverse financial instruments such as equities, fixed income securities, derivatives, and structured products for transactions and reporting purposes.<br>• Conduct thorough reviews of third-party valuations for both private and public companies across various industries.<br>• Apply advanced valuation techniques, including discounted cash flow modeling, option pricing, and comparable transaction analysis.<br>• Perform detailed market, industry, and economic research to support investment decisions and valuation processes.<br>• Prepare and present detailed reports summarizing key valuation findings and actionable recommendations.<br>• Analyze and interpret complex financial, legal, and corporate documentation to support valuation efforts.<br>• Address valuation challenges in specialized areas such as renewable energy, real estate, and operating businesses.<br>• Manage multiple projects and maintain clear communication with internal stakeholders to ensure timely delivery of results.<br>• Collaborate with senior team members to refine valuation methodologies and enhance analytical practices.
<p>We are hiring an IT Support/Desktop Engineer to provide end‑user support in a fast‑paced corporate environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Tier 1–2 technical support</li><li>Support Windows 10/11 and Microsoft 365</li><li>Troubleshoot hardware, software, and peripherals</li><li>Deploy laptops using imaging tools (Intune, SCCM)</li><li>Manage tickets and user requests</li></ul><p><br></p>
We are looking for an IT Support Engineer to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a critical role in delivering technical assistance to end users while ensuring the smooth functioning of hardware, software, and network systems. This role requires a proactive and customer-oriented approach to resolve issues and enhance user experiences.<br><br>Responsibilities:<br>• Provide technical support for desktops, laptops, mobile devices, and business applications, ensuring timely issue resolution.<br>• Diagnose and troubleshoot problems related to Windows/macOS operating systems, Microsoft 365, printers, and other IT systems.<br>• Install, configure, and maintain computer hardware, peripherals, and mobile devices for end users.<br>• Manage and administer user accounts and permissions within Active Directory and Azure AD.<br>• Document support cases, resolutions, and processes in the ticketing system for accurate record-keeping.<br>• Handle onboarding and offboarding processes, including equipment setup and deployment for new and departing employees.<br>• Apply updates, patches, and basic security measures to ensure system integrity.<br>• Collaborate with senior support teams to escalate complex issues and ensure their resolution.<br>• Deliver excellent customer service by communicating technical solutions in a clear and approachable manner.
We are looking for a dedicated Help Desk Analyst to join our team on a long-term contract basis in Jacksonville, Florida. This role is pivotal in delivering exceptional technical support, assisting users with IT-related issues, and ensuring the seamless operation of end-user computing systems. If you are passionate about technology and thrive in a collaborative, service-oriented environment, this opportunity is for you.<br><br>Responsibilities:<br>• Provide first-level technical support by addressing and resolving IT incidents and service requests submitted to the Service Desk.<br>• Escalate complex issues to appropriate teams to ensure timely and effective resolution.<br>• Maintain and support endpoint devices, including Apple and PC systems, ensuring proper deployment and functionality.<br>• Collaborate with team members to improve processes and implement best practices for IT service management.<br>• Communicate effectively with end users and team members to provide updates and ensure clarity regarding ongoing work and resolutions.<br>• Monitor and maintain tools and applications used for IT End User Services, ensuring optimal performance.<br>• Stay informed about emerging technologies and participate in initiatives that enhance IT service delivery.<br>• Build and maintain strong relationships with internal and external stakeholders, fostering a positive and attentive work environment.<br>• Contribute to continuous improvement efforts by identifying opportunities to enhance systems and processes.
We are looking for an experienced Business Systems Analyst to join our team in Jacksonville, Florida. This role focuses on supporting and optimizing the Oracle Cloud Healthcare Suite, with a particular emphasis on the Payroll module. As part of this position, you will collaborate with cross-functional teams to refine system workflows, test updates, and ensure seamless application functionality while contributing to other functional areas.<br><br>Responsibilities:<br>• Lead the configuration and implementation of Oracle modules, specializing in the Payroll module.<br>• Design and optimize complex business processes by working closely with teams on system configuration, testing, validation, and documentation.<br>• Collaborate with technical teams to translate business requirements into technical solutions, ensuring the desired functionality is achieved.<br>• Identify opportunities to implement new features or enhance existing functionalities, providing recommendations to improve efficiency.<br>• Develop and execute test plans and scripts, as well as assist in training end-users on system updates and processes.<br>• Maintain detailed documentation of Oracle system requirements, workflows, and procedures.<br>• Offer end-user support by troubleshooting issues and analyzing data through Oracle reports.<br>• Participate in regular Oracle change control meetings and contribute to the decision-making process.<br>• Provide product support and expertise across various functional business areas.<br>• Stay updated on newly released Oracle features, maintenance updates, and patches to ensure optimal system performance.