We are looking for an experienced IT Service Desk Lead to manage and improve service desk operations within our organization. This contract position is based in Encinitas, California, and offers an opportunity to oversee IT processes, drive efficiency, and ensure exceptional support for end users. The ideal candidate will possess strong leadership skills and expertise in ITIL processes, along with a commitment to delivering high-quality service.<br><br>Responsibilities:<br>• Oversee ITIL processes, including incident, service, problem, and asset management, ensuring alignment with organizational standards.<br>• Identify opportunities for service desk process improvements, develop detailed documentation, and communicate updates to stakeholders.<br>• Collaborate with IT teams to ensure smooth implementation and support for changes to applications, infrastructure, and services.<br>• Supervise and develop service desk staff, ensuring adequate resources and skills to meet service level expectations.<br>• Monitor and manage incoming incidents, ensuring timely and effective resolution of end-user issues.<br>• Configure and maintain service desk tools to support ITIL processes and optimize workflow efficiency.<br>• Promote the creation and maintenance of knowledge documentation to empower users to resolve common issues independently.<br>• Conduct root cause analysis for problems, compile reports, and collaborate with stakeholders to prevent recurrence.<br>• Research emerging technologies, services, and standards to enhance IT service management practices.<br>• Analyze service desk data and create dashboards to evaluate process health and customer service levels.
We are looking for a skilled Desktop Support Analyst to join our team in Torrance, California. This is a long-term contract position where you will play a vital role in supporting a large-scale Windows 10 to Windows 11 upgrade for approximately 600 users across multiple time zones. The ideal candidate will bring both technical expertise and exceptional communication skills to ensure seamless collaboration and user satisfaction.<br><br>Responsibilities:<br>• Provide hands-on support for the Windows 10 to Windows 11 upgrade project, ensuring smooth transitions for approximately 600 users.<br>• Collaborate with end users across various time zones to resolve issues and provide timely updates.<br>• Configure and troubleshoot desktop hardware, ensuring optimal performance during and after the upgrade.<br>• Utilize Active Directory for user account management and access control.<br>• Perform desktop imaging and software installations to meet organizational standards.<br>• Monitor and address technical concerns related to PC workstations, ensuring minimal downtime.<br>• Maintain clear and effective communication with team members and stakeholders throughout the project.<br>• Document processes, configurations, and resolutions for future reference and knowledge sharing.<br>• Ensure compliance with company policies and procedures during all support activities.<br>• Deliver excellent customer service while addressing user inquiries and technical challenges.
<p>We are in the process of recruiting an experienced Full Charge Bookkeeper to become a vital member of our team in Tustin, California. The role will focus on a wide range of Bookkeeping functions. This is a unique opportunity to contribute to our commitment to excellence and continuous improvement.</p><p><strong>Job Description</strong>:</p><p>The Financial Analyst is responsible for overseeing various accounting staff in the day-to-day operations of one or more accounting functions. This person must be able to effectively communicate with employees and maintain a positive working relationship when addressing problems and coming up with solutions. Maintaining the integrity of accounting records by ensuring that staff complies with organizational accounting policies and procedures and making day-to-day decisions within the department is critical for success. Ultimately, the Financial Analyst ensures our financial data is accurate and effective.</p><p><strong>Duties and responsibilities include but are not limited to</strong></p><p>• Supervision and development of accounting staff.</p><p>• Cross train employees within and across departments.</p><p>• Balance various General Ledger accounts.</p><p>• Periodically audit coding and entry of invoice batches in accounting system.</p><p>• Audit vendor pricing periodically.</p><p>• Monitor and participate in cost of goods review.</p><p>• Review of financial statements monthly or period end before distribution.</p><p>• Track and verify all owed vendor credits are received.</p><p>• Review weekly and monthly check runs.</p><p>• Weekly and monthly reporting as required.</p><p>• Ensure department meets deadlines (weekly, monthly, etc.).</p><p>• Contribute to the development and improvement of processes and procedures.</p><p>• Ensure department SOP’s are up to date and accurate.</p><p>• Provide mentoring, training, coordination and hold accounting team to deliverables and performance expectations.</p><p>• Support the team with issues and help resolve escalated problems.</p><p>• Manage the balance of workload within the team.</p><p>• Conduct regular team meetings to ensure a cohesive department.</p><p>• Compliance with all governmental and vendor requirements (1099’s, W9’s, B Notices).</p><p>• Adhere to all company policies, procedures, and safety practices.</p><p>• Process some vendor payments.</p><p>• Establish and maintain vendor contacts.</p><p>• Perform additional duties and projects as assigned by Management.</p><p><strong>Qualifications</strong></p><p>• Minimum 3-year supervisory experience.</p><p>• Previous experience producing and reviewing financial statements.</p><p>• 3-5 years accounting experience.</p><p>• Excel and Word intermediate to advance, Ten key by touch</p><p>• Must have experience with multiple locations</p><p>• Strong organizational skills required</p><p>• Strong reconciliation experience required</p><p>• Strong communication skills required</p><p>• Analytical skills required</p><p><strong>Working conditions</strong></p><p>• Fast-paced office environment.</p><p>• Occasional pressure to produce under severe time constraints and deadlines. May be requested to work overtime and weekends from time to time.</p><p><br></p><p><br></p>
We are looking for a skilled Credit Analyst to join our team in Burbank, California. This role requires a proactive individual who can manage collections effectively, resolve payment discrepancies, and maintain strong relationships with internal and external stakeholders. If you have a keen eye for detail and thrive in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Conduct collection calls and correspondence in a high-paced, goal-driven environment to ensure timely payments.<br>• Address customer inquiries related to collection matters and assist in resolving payment discrepancies.<br>• Take ownership of reducing delinquency balances for assigned accounts through effective communication and follow-up.<br>• Support the Accounts Receivable Department by performing additional tasks as needed.<br>• Collaborate with sales and senior management to expedite the collection process when necessary.<br>• Maintain clear and consistent communication with the sales team regarding customer accounts to ensure timely resolutions.
<p><strong>About the Role:</strong></p><p> Robert Half is seeking a detail-oriented and strategic <strong>Financial Analyst</strong> with experience in the education sector to join our client’s team. The ideal candidate will have a strong background in financial planning, analysis, and reporting, with a focus on educational institutions, programs, or budgets. This role provides the opportunity to make a meaningful impact in supporting educational initiatives through accurate financial insight and data-driven recommendations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare, analyze, and interpret financial statements, reports, and metrics related to educational programs or institutions.</li><li>Monitor budgets, track expenditures, and provide variance analysis to ensure financial compliance.</li><li>Assist with forecasting, financial modeling, and strategic planning initiatives.</li><li>Collaborate with administrators, department heads, and stakeholders to align financial strategy with organizational goals.</li><li>Identify trends, opportunities, and risks within education-related financial data.</li><li><br></li></ul>
<p><strong>Program Support Temp – Stage 1 Department</strong></p><p> Location: Los Angeles, CA 90056</p><p> Duration: 4 months</p><p> Pay: $20/hour</p><p><br></p><p>We are seeking a reliable and detail-oriented <strong>Program Support Temp</strong> to join our Stage 1 Department. This role is critical in supporting day-to-day operations by handling clerical tasks, maintaining organized filing systems, and assisting with administrative needs. The ideal candidate will have strong proficiency in Microsoft Office programs, be highly organized, and capable of performing physical tasks, including lifting and moving file boxes.</p>
<p>Robert Half Technology is partnering with a leading engineering team in Irvine to hire a Testing Specialist. This role is ideal for technically driven professionals with hands-on experience in fiber optics who want to contribute to advanced distributed sensing technologies. You’ll be a key part of a team developing next-generation systems used across utilities, telecom, and infrastructure.</p><p>Responsibilities:</p><ul><li>Set up and execute lab and field experiments involving BOTDR and DAS systems.</li><li>Operate and maintain optical interrogators, test spans, and environmental test equipment.</li><li>Perform fiber optic splicing, termination, installation, and troubleshooting.</li><li>Collect, organize, and document test data in line with engineering protocols.</li><li>Assist with test reports, validation summaries, and technical documentation.</li><li>Support installation and commissioning of distributed sensing systems in the field.</li><li>Ensure proper equipment maintenance, lab organization, and adherence to safety standards.</li><li>Collaborate with engineering and field teams to improve test coverage and repeatability.</li></ul><p><br></p>
We are looking for a skilled PC Technician to join our team in Beverly Hills, California. In this long-term contract role, you will play a key part in maintaining and supporting computer hardware systems while ensuring seamless operations for end users. This position offers an excellent opportunity to work with advanced technologies and gain experience with leading hardware platforms.<br><br>Responsibilities:<br>• Perform installation, configuration, and maintenance of computer hardware, including desktops, laptops, and associated peripherals.<br>• Troubleshoot and resolve technical issues related to cable installations and network connectivity.<br>• Support and maintain devices from Dell Technologies and Apple, ensuring optimal performance.<br>• Diagnose hardware problems and provide timely solutions to minimize downtime.<br>• Collaborate with team members to implement upgrades and enhancements to existing systems.<br>• Document technical processes and maintain accurate records of hardware inventory.<br>• Provide user support and training for hardware-related queries.<br>• Ensure compliance with organizational standards for hardware setup and maintenance.<br>• Test and validate hardware installations to confirm proper functionality.
Windows 10 to 11 Migration Specialist Location: Los Angeles, CA (Onsite) Employment Type: permanent, Robert Half permanent Engagement Program Salary: $65,000 – $70,000 annually <br> About the Role Robert Half is seeking a Windows 10 to 11 Migration Specialist to join our permanent Engagement Program. This is a hands-on, permanent role supporting enterprise environments through the successful execution of Windows migration projects. We’re looking for someone who thrives in dynamic environments, is adaptable, and can provide both technical expertise and excellent end-user support. <br> Key Responsibilities Lead and support large-scale Windows 10 to Windows 11 migration initiatives, including imaging, deployment, and system readiness validation. Collaborate with IT teams to test, troubleshoot, and resolve compatibility issues with applications, drivers, and hardware. Configure, install, and upgrade workstations, ensuring minimal disruption to business operations. Provide deskside and remote support during migrations, addressing user issues related to performance, connectivity, and applications. Create and maintain documentation for migration procedures, troubleshooting steps, and user guides. Utilize tools such as Intune, SCCM, and Active Directory for device deployments, endpoint configuration, and access provisioning. Perform general system administration tasks, including patching, updates, and security compliance. Partner with cross-functional teams to ensure smooth onboarding/offboarding and equipment refresh cycles. Qualifications 3–5 years of IT support or systems administration experience in enterprise environments. Proven experience with Windows OS deployments, upgrades, and migrations (10 to 11 strongly preferred). Strong knowledge of Active Directory, Intune, SCCM, and Office 365 administration. Hands-on experience troubleshooting Windows performance, Office applications, network connectivity, and end-user hardware issues. Ability to work onsite in Los Angeles and support both technical staff and non-technical end-users, including C-suite professionals. Excellent communication and problem-solving skills; adaptable and able to work in fast-paced environments.
Qualifications:<br>• 5+ years of hands-on IT management or support experience, preferably in a legal or professional services environment<br>• Strong proficiency with MacOS, Outlook, and Microsoft 365<br>• Experience with Filevine or similar legal case management/intake software<br>• Knowledge of conference room AV technologies (Zoom Rooms, webcams, display systems, audio solutions)<br>• Experience deploying or managing automation tools and AI platforms<br>• Solid understanding of database management and data integrity best practices<br>• Excellent troubleshooting skills and a proactive, solutions-oriented mindset<br>• Ability to manage multiple priorities and work effectively with non-technical staff<br>• Strong communication and interpersonal skills
