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6 results for Help Deskdesktop Support Analyst in Houston, TX
- the Woodlands, TX
- onsite
- Temporary / Contract
- 23.75 - 27.5 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in The Woodlands, Texas. This Long-term Contract opportunity is ideal for someone who enjoys resolving everyday hardware, software, and access issues while delivering responsive customer service. The role supports a fast-paced environment within the energy and natural resources sector and offers the chance to broaden technical skills through hands-on service desk work.<br><br>Responsibilities:<br>• Respond to incoming support requests and document issues thoroughly within the ticketing system.<br>• Diagnose and resolve common desktop, laptop, operating system, and application problems for internal users.<br>• Assist employees with account access, password support, and directory-related requests in Active Directory.<br>• Provide day-to-day support for Microsoft Windows environments, including Windows 10 devices and standard workstation configurations.<br>• Escalate more complex incidents when needed while maintaining clear communication on status and next steps.<br>• Set up, deploy, and support end-user equipment to ensure reliable performance in the workplace.<br>• Track recurring technical issues and share observations that help improve service desk efficiency and user experience.
- 2026-11-11T00:00:00Z
- Houston, TX
- onsite
- Temporary / Contract
- 38 - 44 USD / Hourly
- We are looking for a dependable Help Desk/Desktop Support Analyst to provide hands-on technical support for an asset management environment in Houston, Texas. This Long-term Contract opportunity is ideal for someone who is comfortable working independently on site and delivering responsive service to approximately 52 end users in a fast-paced trade floor setting. The role focuses on resolving day-to-day technology issues, maintaining a stable desktop environment, and ensuring users receive timely assistance across core Microsoft platforms.<br><br>Responsibilities:<br>• Provide on-site desktop and help desk support for employees, addressing hardware, software, and access-related issues in a timely manner.<br>• Serve as the primary IT contact at the Houston, Texas office, delivering daily technical assistance with minimal supervision.<br>• Troubleshoot Windows-based devices and user issues involving Microsoft 365 applications, workstation performance, and connectivity problems.<br>• Manage user accounts, permissions, and routine support tasks within Active Directory and Intune.<br>• Respond to, track, and update service desk tickets to ensure accurate documentation and efficient issue resolution.<br>• Support the technology needs of a trade floor environment, prioritizing incidents appropriately to reduce disruption to business operations.<br>• Perform basic system and device troubleshooting, including diagnosing end-user problems and coordinating follow-up actions when needed.
- 2026-11-11T00:00:00Z
- Houston, TX
- onsite
- Temporary / Contract
- 33.25 - 38.5 USD / Hourly
- We are looking for a Desktop Support Analyst to provide advanced onsite technical support for a manufacturing environment in Houston, Texas. This Long-term Contract position is ideal for a hands-on detail-oriented individual who can manage desktop infrastructure, support endpoint operations, and contribute to a high-performing, service-focused team. The role offers consistent weekday onsite work and requires someone who is experienced, dependable, and comfortable handling a steady flow of technical requests and device-related projects.<br><br>Responsibilities:<br>• Deliver Tier 2 desktop support for end users by troubleshooting hardware, software, and operating system issues in a timely manner.<br>• Administer Microsoft SCCM to deploy applications, distribute patches, and maintain endpoint configuration standards across the environment.<br>• Support Windows Server and Active Directory-related tasks that impact user access, device performance, and overall desktop operations.<br>• Create and maintain automation scripts to streamline recurring support activities and improve consistency in system configuration.<br>• Package, test, and release software updates while ensuring successful installation and minimal disruption to users.<br>• Track and manage IT assets, including device inventory, status updates, and lifecycle-related documentation.<br>• Monitor endpoint health and assist with analytics-driven improvements to strengthen device management and user support outcomes.<br>• Collaborate closely with a lean IT team, maintaining a detail-oriented approach and adapting to changing support priorities as workload demands increase.
- 2026-11-10T00:00:00Z
- Houston, TX
- onsite
- Temporary / Contract
- 35.625 - 41.25 USD / Hourly
- We are looking for an experienced Desktop Support specialist to join a high-volume IT environment in Houston, Texas. This is a Contract position requiring onsite support for end users in a fast-moving setting where responsiveness and sound technical judgment are essential. The role will handle a wide range of desktop and help desk issues, making it ideal for someone who is comfortable balancing daily ticket demands with hands-on user support.<br><br>Responsibilities:<br>• Provide onsite desktop and help desk support for employees, resolving technical issues across hardware, software, and user access needs.<br>• Manage a steady flow of service requests and incidents while maintaining timely follow-up and clear communication with end users.<br>• Troubleshoot Windows-based workstation problems, including system performance issues, application errors, and login or account-related concerns.<br>• Support Active Directory tasks such as user account assistance, password resets, and basic access administration.<br>• Diagnose and resolve Tier 2-level technical problems that require deeper investigation beyond first-line support.<br>• Document issues, solutions, and status updates accurately within the ticketing system to ensure visibility and service continuity.<br>• Collaborate with an internal IT team to address a broad range of support needs across the organization.<br>• Prioritize multiple requests in a fast-paced environment while maintaining service quality and a high standard of service.
- 2026-11-12T00:00:00Z
- the Woodlands, TX
- onsite
- Permanent / Full Time
- 115000 - 121000 USD / Yearly
- We are looking for an Application Support Engineer to provide dependable technical support for business-critical systems in The Woodlands, Texas. This role is ideal for someone who can troubleshoot issues efficiently, maintain stable application performance, and work across hardware, network, and user support needs. The successful candidate will bring a hands-on approach to problem solving and help ensure technology services remain reliable in a fast-paced energy and natural resources environment.<br><br>Responsibilities:<br>• Diagnose and resolve application incidents to minimize downtime and restore normal service as quickly as possible.<br>• Support user access, authentication, and account-related requests within Active Directory environments.<br>• Perform hands-on troubleshooting for desktops, laptops, and other computer hardware used in daily operations.<br>• Collaborate with teams supporting Cisco technologies to identify connectivity issues that affect application availability.<br>• Monitor recurring support trends, document findings, and recommend practical improvements to system stability.<br>• Assist with software deployment, configuration updates, and maintenance activities for supported business applications.<br>• Maintain clear service records, technical notes, and resolution details to improve future support response.<br>• Work closely with end users and internal technical teams to deliver timely communication and effective issue resolution.
- 2026-11-09T00:00:00Z
- Houston, TX
- onsite
- Temporary / Contract
- 35 - 40 USD / Hourly
- We are looking for a business-focused IT Analyst who can bridge operational planning, finance, and technology in a fast-paced Oil and Gas environment. This Long-term Contract position is based in Houston, Texas, and will support critical planning applications, data processes, and reporting solutions used for budgeting, forecasting, and long-range planning. The ideal candidate brings strong analytical skills, hands-on systems support experience, and the ability to work across business and technical teams to resolve issues and improve planning operations.<br><br>Responsibilities:<br>• Manage and support planning platforms such as Anaplan and Pod2, including model setup, access controls, business rules, hierarchies, and workflow configuration.<br>• Partner with finance, operations, and IT stakeholders to support budget cycles, forecasting activities, and long-range planning through accurate data preparation and model updates.<br>• Convert business needs into clear functional documentation by defining data inputs, calculation methods, dependencies, and testing criteria for system enhancements.<br>• Investigate and resolve system issues related to application behavior, user access, calculation outputs, and performance, escalating to external vendors when needed.<br>• Oversee and troubleshoot data movement across source systems, planning tools, Snowflake, and reporting environments to maintain reliable information flow.<br>• Create and maintain Snowflake queries, views, and related data assets to support reconciliation, analysis, reporting, and planning activities.<br>• Trace and validate data across systems to identify missing, duplicated, delayed, or inaccurate records and ensure consistency in financial and operational reporting.<br>• Develop and enhance Streamlit applications and Sigma dashboards that enable business users to analyze data, validate results, and support planning workflows.<br>• Work with technical teams and application owners to address integration failures, document corrective actions, and implement tested improvements to reporting and analytics solutions.
- 2026-11-10T00:00:00Z