<p>We are looking for a dedicated individual to join our team as a 3rd shift front desk receptionist in Cincinnati, Ohio. In this role, you will be the first point of contact for residents, clients, staff, and visitors, ensuring a welcoming and secure environment. This is a contract position that requires excellent communication skills, attention to detail, and the ability to handle emergency situations professionally.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist all individuals entering the facility, including residents, clients, staff, and visitors.</p><p>• Guide visitors to the correct location and notify relevant staff of their arrival.</p><p>• Oversee the entry and exit of visitors to maintain security and report any concerns to the appropriate personnel.</p><p>• Monitor and manage the electronic security system to ensure the safety of the premises.</p><p>• Respond promptly and professionally to emergency situations, including coordinating with fire and police departments.</p><p>• Perform clerical tasks, such as handling inquiries and maintaining records, as assigned.</p><p>• Address residency-related questions in accordance with established procedure.</p>
We are looking for an experienced Sr. Customer Service Representative to join our team in Fairfield, Ohio. In this long-term contract position, you will play a vital role in ensuring seamless communication with suppliers and vendors while delivering exceptional customer service. The ideal candidate will possess strong organizational skills and a commitment to maintaining accurate data records.<br><br>Responsibilities:<br>• Communicate effectively with suppliers and vendors to follow up on orders and resolve inquiries.<br>• Update pricing and quantities in the system to ensure accurate records.<br>• Handle order entry processes with precision and attention to detail.<br>• Manage the transfer and organization of data between systems as necessary.<br>• Perform data entry tasks to maintain accurate and up-to-date information.<br>• Deliver superior customer service to address client needs and concerns.<br>• Utilize call center tools and resources to provide timely support.<br>• Work efficiently within Windows PC environments to complete tasks.<br>• Ensure compliance with TRICARE guidelines when applicable.<br>• Collaborate with team members to streamline workflows and improve processes.
<p>Do you have a passion for exceptional service and enjoy building positive relationships with clients and customers? Our team is seeking motivated Customer Service Representatives to support a variety of industries across the Cincinnati, OH area. This ongoing opportunity is perfect for individuals eager to grow their skills and launch rewarding careers. </p><p><br></p><p><strong>What You’ll Do: </strong></p><ul><li>Respond to customer inquiries via phone, email, or chat in a detail oriented, courteous manner </li><li>Resolve issues efficiently, providing accurate information and ensuring first-contact resolution whenever possible </li><li>Document interactions, update records, and maintain confidentiality of customer data </li><li>Collaborate with other team members and departments to find timely solutions for complex cases </li><li>Recommend process improvements and escalate issues as needed </li><li>Uphold company values and deliver a positive brand experience</li></ul>
We are seeking an attentive and reliable Customer Service Representative to support an upcoming conference in Cincinnati, Ohio. This contract position requires full availability for scheduled shifts during the event. The role involves assisting with various tasks to ensure a smooth and efficient experience for all attendees.<br><br>Responsibilities:<br>• Provide exceptional customer service by assisting attendees at the registration desk.<br>• Manage guest inquiries and direct them to appropriate areas or resources.<br>• Support the silent auction process, including setup, monitoring, and closing activities.<br>• Act as a runner to deliver materials or handle urgent requests across the venue.<br>• Ensure accurate order entry and maintain organized records during the event.<br>• Assist guests by addressing any concerns or special needs promptly and with attention to detail.<br>• Work collaboratively with the event team to maintain smooth operations.<br>• Uphold a welcoming and detail-oriented demeanor throughout the conference.<br>• Help with event breakdown and cleanup tasks as needed.<br>• Adhere to the assigned schedule, including extended hours for specific roles.
We are looking for a dedicated and experienced Senior Customer Service Representative to join our team in Fairfield, Ohio. In this long-term contract role, you will play a vital part in delivering exceptional support to internal and external stakeholders, ensuring smooth operations across various office functions. This position requires a proactive individual with strong analytical skills and the ability to troubleshoot discrepancies effectively.<br><br>Responsibilities:<br>• Provide outstanding customer service by promptly addressing inquiries and resolving concerns via email and other communication channels.<br>• Oversee accounts payable processes, including invoice handling and discrepancy resolution.<br>• Conduct thorough research to troubleshoot system errors and ensure seamless operations.<br>• Maintain effective communication with partners and stakeholders to facilitate solutions and build strong relationships.<br>• Accurately document and track issues, ensuring timely follow-up and resolution.<br>• Collaborate with team members to identify process improvements and enhance efficiency.<br>• Respond to inquiries related to office functions and provide detailed information as needed.<br>• Analyze and resolve discrepancies in data or transactions to maintain accuracy.<br>• Manage correspondence and ensure all communications are clear and precise.<br>• Support additional administrative tasks to ensure smooth organizational workflows.
<p>We are looking for a dedicated Customer Service Coordinator to join our dynamic team in Cincinnati Ohio. In this role, you will manage customer interactions and service operations, ensuring timely and accurate responses to client needs. The ideal candidate will thrive in a fast-paced environment and excel at building strong relationships with clients while overseeing service processes from start to finish.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain strong client relationships by understanding their service history, preferences, and expectations.</p><p>• Conduct site visits to assess client needs, foster relationships, and ensure satisfaction with completed projects.</p><p>• Oversee the entire service call process, including intake, scheduling, dispatching crews, and ensuring timely completion.</p><p>• Monitor open service orders, track progress, and follow up to ensure accuracy and adherence to deadlines.</p><p>• Respond promptly to customer inquiries related to service needs, scheduling updates, and issue resolution.</p><p>• Keep detailed records of service calls, technician notes, materials used, and client updates.</p><p>• Review service reports and work orders for completeness and accuracy before submitting them for billing.</p><p>• Collaborate with office staff and accounting teams to ensure efficient and timely invoicing.</p><p>• Identify and resolve billing discrepancies by working closely with clients and internal teams.</p><p>• Support business growth by identifying opportunities to expand the company’s commercial service portfolio and assisting with proposals and agreements.</p>