<p>We are seeking a detail-oriented Collections Representative to manage outstanding accounts and support timely payment collection efforts. This role involves contacting customers regarding past-due balances, resolving billing issues, maintaining accurate records, and helping reduce delinquent accounts while preserving strong client relationship. This position is onsite Monday to Friday.</p><p><br></p><p>Responsibilities:</p><p>• Handle a large volume of incoming calls and assist customers with clarity and efficiency.</p><p>• Respond to customer inquiries by phone and email, providing timely updates and accurate information.</p><p>• Enter and update customer or account information with a high level of accuracy in internal systems.</p><p>• Support payment posting activities and help ensure transactions are recorded correctly.</p><p>• Complete administrative support work such as scanning documents, preparing mail, and organizing records.</p><p>• Place outbound calls when needed to follow up on account matters or clarify customer information.</p><p>• Assist different departments with routine support tasks to help maintain smooth daily operations.</p>
<p>We are seeking a detail-oriented Collections Assistant to support accounts receivable and collections activities. This role helps ensure timely payment of outstanding invoices, maintains accurate customer account records, and assists with resolving billing issues. The ideal candidate is organized, professional, and comfortable communicating with customers regarding past-due balances. This position is onsite Monday to Friday.</p><p><br></p><p>Responsibilities:</p><ul><li>Assist with monitoring accounts receivable aging reports</li><li>Contact customers regarding overdue invoices by phone and email</li><li>Document collection activity and account updates in the system</li><li>Help resolve billing discrepancies and payment issues</li><li>Process payments and apply cash receipts accurately</li><li>Support account reconciliations and follow-up efforts</li><li>Maintain accurate customer and account records</li><li>Work with internal teams to address invoice or credit concerns</li><li>Prepare routine collections and status reports</li><li>Provide administrative support to the finance or accounting team</li></ul><p><br></p>