<p>We are seeking a detail-oriented Collections Representative to manage outstanding accounts and support timely payment collection efforts. This role involves contacting customers regarding past-due balances, resolving billing issues, maintaining accurate records, and helping reduce delinquent accounts while preserving strong client relationship. This position is onsite Monday to Friday.</p><p><br></p><p>Responsibilities:</p><p>• Handle a large volume of incoming calls and assist customers with clarity and efficiency.</p><p>• Respond to customer inquiries by phone and email, providing timely updates and accurate information.</p><p>• Enter and update customer or account information with a high level of accuracy in internal systems.</p><p>• Support payment posting activities and help ensure transactions are recorded correctly.</p><p>• Complete administrative support work such as scanning documents, preparing mail, and organizing records.</p><p>• Place outbound calls when needed to follow up on account matters or clarify customer information.</p><p>• Assist different departments with routine support tasks to help maintain smooth daily operations.</p>

<ul><li>1+ years of collections, accounts receivable, or customer service experience</li><li>Strong communication skills and a dependable, team-oriented work style.</li><li> Strong data entry skills with the ability to maintain speed and accuracy.</li><li>Ability to manage difficult conversations professionally</li><li>Attention to detail and strong organizational skills</li><li>Proficiency with Microsoft Office and accounting/ERP systems</li></ul><p><br></p>

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>