We are looking for a Patient Access Rep to support front-end registration and admission activities for a healthcare setting in Pleasanton, California. This Contract opportunity is well suited for someone early in their career who brings strong customer service skills, attention to detail, and an interest in healthcare operations. In this role, you will help patients navigate intake processes, verify coverage and financial information, collect required documentation, and provide courteous assistance throughout the registration experience. Responsibilities:• Complete patient intake, admission, and registration activities with a high level of accuracy and professionalism.• Verify insurance benefits, financial resources, and demographic details to support proper billing and compliance documentation.• Accept and record point-of-service payments securely while maintaining accurate transaction records.• Respond to routine patient questions and resolve straightforward service concerns in a timely and respectful manner.• Refer complicated registration issues or escalated cases to senior team members when additional support is needed.• Prepare, review, and obtain required forms and supporting documents needed for admission, billing, and regulatory requirements.• Maintain daily productivity expectations and key performance measures established by department leadership.• Use internal computer systems and standard office technology to update patient accounts, document interactions, and complete assigned tasks across patient access operations. Shift Schedule: The earliest start time would be 430A. The shifts are 7 days a week because it does support the Emergency Department. Start times you’d need to be open to depending on dept need: 430A, 630A, 8A, 945A, 11A, 230P, 430P

• High school diploma or equivalent required. • Previous customer service experience required; experience in patient registration, admissions, or healthcare support is helpful. • Bilingual communication skills in English and Spanish are preferred. • Ability to communicate clearly in writing and verbally with patients, families, and staff at all levels. • Working knowledge of computer applications and the ability to learn department-specific systems quickly. • Familiarity with medical terminology and common coverage types such as Medicare, Medi-Cal, Workers' Compensation, managed care, and related health programs is preferred. • Strong organizational skills with the ability to manage paperwork, follow procedures, and meet productivity standards. • Availability to work a rotating 8-hour shift schedule for a permanent, 40-hour workweek.

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Dublin, CA
onsite
Temporary / Contract
27 - 35 USD / Hourly
We are looking for a Patient Access Rep to support front-end registration and admission activities for a healthcare setting in Pleasanton, California. This Contract opportunity is well suited for someone early in their career who brings strong customer service skills, attention to detail, and an interest in healthcare operations. In this role, you will help patients navigate intake processes, verify coverage and financial information, collect required documentation, and provide courteous assistance throughout the registration experience. Responsibilities:• Complete patient intake, admission, and registration activities with a high level of accuracy and professionalism.• Verify insurance benefits, financial resources, and demographic details to support proper billing and compliance documentation.• Accept and record point-of-service payments securely while maintaining accurate transaction records.• Respond to routine patient questions and resolve straightforward service concerns in a timely and respectful manner.• Refer complicated registration issues or escalated cases to senior team members when additional support is needed.• Prepare, review, and obtain required forms and supporting documents needed for admission, billing, and regulatory requirements.• Maintain daily productivity expectations and key performance measures established by department leadership.• Use internal computer systems and standard office technology to update patient accounts, document interactions, and complete assigned tasks across patient access operations. Shift Schedule: The earliest start time would be 430A. The shifts are 7 days a week because it does support the Emergency Department. Start times you’d need to be open to depending on dept need: 430A, 630A, 8A, 945A, 11A, 230P, 430P
2026-06-02T00:00:00Z