Position: Patient Access RepresentativeLocation: Oakland, CACompensation: $24–$32/hour (DOE)Job Type: Contract About the RoleWe are seeking a Patient Access Representative to support a healthcare organization in Oakland. This role serves as a key point of contact for patients, providers, and internal departments, helping ensure a seamless patient experience from registration through appointment completion. The ideal candidate is customer-focused, detail-oriented, and experienced in handling insurance verification, patient registration, scheduling, and administrative support in a healthcare setting. This contract opportunity is well-suited for someone who enjoys helping patients navigate the healthcare process while maintaining accuracy and compliance.Responsibilities<ul><li>Serve as the first point of contact for patients by answering phones, greeting visitors, scheduling appointments, and providing exceptional customer service.</li><li>Verify insurance eligibility, benefits, authorizations, and patient demographic information to ensure accurate registration and billing processes.</li><li>Process patient registrations, maintain electronic medical records, obtain required documentation, and ensure data accuracy within healthcare systems.</li><li>Coordinate with providers, insurance companies, and internal departments to resolve authorization issues, coverage questions, and patient account discrepancies.</li><li>Maintain compliance with HIPAA regulations and organizational policies while documenting patient interactions and supporting daily administrative operations.</li></ul>

Qualifications<ul><li>2+ years of experience in patient access, medical reception, medical administration, healthcare customer service, insurance verification, or a related healthcare support role.</li><li>Experience with patient registration, insurance verification, authorizations, scheduling, and electronic medical records (EMR/EHR) systems.</li><li>Strong knowledge of healthcare insurance terminology, payer requirements, HIPAA regulations, and patient confidentiality practices.</li><li>Proficiency with Microsoft Office Suite and healthcare software systems, with strong data entry and documentation skills.</li><li>Excellent communication, customer service, problem-solving, and multitasking abilities in a fast-paced healthcare environment.</li></ul>Preferred Qualifications<ul><li>Experience with Epic, NextGen, Cerner, or other electronic health record systems.</li><li>Knowledge of medical billing, referrals, and prior authorization processes.</li><li>Associate degree or equivalent healthcare administration experience.</li><li>Bilingual skills are a plus.</li></ul>

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Oakland, CA
onsite
Temporary / Contract
24 - 30 USD / Hourly
Position: Patient Access RepresentativeLocation: Oakland, CACompensation: $24–$32/hour (DOE)Job Type: Contract About the RoleWe are seeking a Patient Access Representative to support a healthcare organization in Oakland. This role serves as a key point of contact for patients, providers, and internal departments, helping ensure a seamless patient experience from registration through appointment completion. The ideal candidate is customer-focused, detail-oriented, and experienced in handling insurance verification, patient registration, scheduling, and administrative support in a healthcare setting. This contract opportunity is well-suited for someone who enjoys helping patients navigate the healthcare process while maintaining accuracy and compliance.Responsibilities<ul><li>Serve as the first point of contact for patients by answering phones, greeting visitors, scheduling appointments, and providing exceptional customer service.</li><li>Verify insurance eligibility, benefits, authorizations, and patient demographic information to ensure accurate registration and billing processes.</li><li>Process patient registrations, maintain electronic medical records, obtain required documentation, and ensure data accuracy within healthcare systems.</li><li>Coordinate with providers, insurance companies, and internal departments to resolve authorization issues, coverage questions, and patient account discrepancies.</li><li>Maintain compliance with HIPAA regulations and organizational policies while documenting patient interactions and supporting daily administrative operations.</li></ul>
2026-07-02T00:00:00Z