We are looking for a customer-focused Customer Service Representative to join an onsite team in New Jersey. This role is ideal for someone who delivers high-touch support, communicates clearly, and helps clients resolve billing and payment questions with professionalism and care. This is a Long-term Contract position supporting customers in a call center setting, with a strong emphasis on providing a high-quality service experience and accurate follow-through.<br><br>Responsibilities:<br>• Guide customers through payment portal use, including making payments online and setting up recurring payment options.<br>• Respond to inbound inquiries related to billing, invoices, account balances, and payment concerns while maintaining a high standard of service.<br>• Investigate customer issues, identify the source of payment or account discrepancies, and route complex matters to the appropriate team when necessary.<br>• Record conversations, account changes, and issue outcomes thoroughly to ensure complete and accurate customer histories.<br>• Partner with billing, credit, sales, operations, and customer support teams to resolve account-related questions efficiently.<br>• Assist with accounts receivable follow-up, payment application questions, and inquiries involving credit status or account holds.<br>• Support customers during the adoption of the payment platform by explaining updates and helping them complete key actions successfully.<br>• Manage sensitive or escalated interactions calmly, using empathy, sound judgment, and solution-oriented communication.<br>• Share recurring service trends, customer pain points, and process concerns with leadership to improve the overall client experience.
<p>We are looking for a Logistics Coordinator for a contract-to-hire opportunity near Hackesack, NJ. This contract opportunity with potential for a permanent role is ideal for someone who can balance customer communication, order support, and shipping coordination in a fast-moving environment. The role will focus on accurate billing, shipment follow-up, and timely documentation while ensuring customers receive clear updates throughout the order process.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate outgoing shipments and monitor delivery activity to help ensure orders move accurately and on schedule.</p><p>• Prepare billing documents and review invoices carefully to maintain correct customer charges and order records.</p><p>• Generate and process packing documentation for outbound orders, ensuring shipment details are complete and accurate.</p><p>• Serve as a primary point of contact for customers by answering questions and providing updates on order status and delivery timelines.</p><p>• Handle a high volume of outbound and inbound calls related to order activity, pricing questions, and shipment support.</p><p>• Enter and update customer orders in internal systems with close attention to accuracy and service expectations.</p><p>• Support weekly packaging and shipment preparation for frozen fish products in accordance with shipping schedules and handling needs</p>
We are looking for a Customer Service Representative to support customer interactions for a leading organization in the Gambling Industries sector based in Jersey City, New Jersey. This Long-term Contract opportunity is ideal for someone who excels in a fast-paced call center setting and takes pride in delivering attentive, solutions-focused service. The person in this role will handle a high volume of customer inquiries, accurately process orders, and create positive experiences across both inbound and outbound communications.<br><br>Responsibilities:<br>• Manage incoming customer calls with professionalism, providing timely answers, guidance, and issue resolution.<br>• Place outbound calls as needed to follow up on requests, confirm details, or provide updates to customers.<br>• Enter orders and service-related information into internal systems with a high degree of accuracy and attention to detail.<br>• Address a range of customer concerns by listening carefully, identifying needs, and offering appropriate solutions.<br>• Maintain clear and thorough records of customer interactions, transactions, and next steps.<br>• Work efficiently in a call center environment while meeting service expectations and quality standards.<br>• Escalate complex issues to the appropriate teams when additional support or specialized handling is required.
<p>Customer Service Representative</p><p>Customer service representative openings!</p><p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing banking industry. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic, rapidly-changing call center.</p><p>How you will make an impact</p><ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul><p><br></p>
We are looking for a Customer Service Representative to support a mission-driven non-profit organization. This Long-term Contract position is ideal for someone who enjoys helping others, managing high-volume customer interactions, and delivering accurate service in a fast-paced call center setting. The person in this role will handle inbound inquiries, support order processing, and provide clear, attentive communication that reflects the organization’s commitment to service.<br><br>Responsibilities:<br>• Respond to incoming customer calls with empathy and clear communication.<br>• Assist callers with questions, concerns, and service requests while providing timely and accurate resolutions.<br>• Enter and update order information carefully to ensure complete and correct records.<br>• Manage a consistent volume of inbound and outbound calls to support customer needs and follow-up activities.<br>• Document customer interactions, requests, and outcomes in the appropriate systems.<br>• Escalate complex issues when needed and coordinate with internal teams to support resolution.<br>• Maintain service quality standards by following call handling procedures and customer support guidelines.
We are looking for a Customer Service Representative to join a team in East Rutherford, New Jersey in a contract-to-permanent capacity. This role focuses on delivering responsive support to customers, coordinating closely with sales, logistics, and other internal partners to keep orders moving efficiently. The ideal candidate brings strong communication skills, sound judgment, and a service-driven approach to managing quotes, orders, and post-order inquiries.<br><br>Responsibilities:<br>• Serve as a primary point of contact for customer inquiries across multiple product lines, providing timely and attentive support throughout the sales cycle.<br>• Develop strong working relationships with customers by addressing questions, setting clear expectations, and following through on commitments.<br>• Prepare accurate pricing quotations and coordinate with internal teams to ensure requests are completed within expected timeframes.<br>• Enter customer orders into company systems with close attention to detail and confirm order information to support smooth processing.<br>• Partner with the sales organization by supplying quote assistance, delivery updates, and order-related reporting as needed.<br>• Oversee day-to-day order activity, including confirmations, shipment updates, backorder communication, and status follow-up with customers.<br>• Investigate and resolve issues involving orders, deliveries, invoices, and returns by working across operations, supply chain, and logistics functions.<br>• Support shipping operations by preparing documentation, verifying accuracy, and returning completed paperwork to the warehouse on schedule.<br>• Conduct routine customer check-ins, document follow-up items, and monitor action plans to help maintain a high level of service.<br>• Handle inbound customer communications and assist with outbound follow-up related to order updates, service questions, and issue resolution.
We are looking for an ambitious Account Sales specialist to expand our client base and grow revenue in New York, New York. This hybrid role is ideal for someone who enjoys developing new business opportunities, building strong customer relationships, and guiding clients toward solutions that match their research or software needs. You will focus on winning new accounts through strategic outreach while also supporting long-term retention and renewal activity. Success in this position requires a consultative sales approach, strong communication skills, and the drive to manage a fast-moving pipeline with discipline and initiative.<br><br>Responsibilities:<br>• Identify and pursue new business opportunities across academic and corporate markets through targeted prospecting and outreach.<br>• Build and manage a sales pipeline by engaging prospective clients through cold calls, follow-up communication, and relationship development.<br>• Lead consultative sales conversations to understand customer needs and recommend appropriate software or research-focused solutions.<br>• Develop account strategies that support customer acquisition, revenue growth, and long-term client retention.<br>• Manage the full sales cycle from initial contact through proposal, negotiation, closing, and renewal planning.<br>• Maintain strong relationships with existing customers to encourage renewals and uncover expansion opportunities.<br>• Collaborate with internal teams to ensure client needs are addressed and solutions are positioned effectively.<br>• Track sales activity, account progress, and revenue opportunities with a high level of organization and accountability.
We are looking for a Medical Customer Service Rep to support healthcare provider engagement and medical record coordination across Jersey City, New Jersey. This Long-term Contract opportunity is ideal for someone who is confident working directly with physician practices, managing outreach activities, and keeping sensitive information organized in a fast-paced insurance environment. The person in this role will help strengthen provider relationships, support record collection efforts, and contribute to efficient field-based operations while maintaining compliance standards.<br><br>Responsibilities:<br>• Build strong working relationships with physician offices, practice administrators, and medical records contacts to support ongoing collaboration.<br>• Coordinate the collection of medical documentation from healthcare providers and follow through to ensure records are obtained accurately and on time.<br>• Plan and complete in-person visits within the assigned territory to support outreach efforts and address provider needs directly.<br>• Partner with internal teams to troubleshoot retrieval challenges, resolve service issues, and improve day-to-day operational results.<br>• Maintain accurate activity logs, status updates, and supporting documentation to monitor progress and ensure visibility across workflows.<br>• Identify recurring barriers and recommend practical improvements that enhance operational efficiency and consistency.<br>• Contribute to the development of repeatable processes and best practices that support scalable field operations.<br>• Handle all interactions and documentation in accordance with organizational policies, privacy expectations, and compliance requirements.
We are looking for a Medical Customer Service Rep to support patient outreach and enrollment efforts for a Long-term Contract opportunity based in Jersey City, New Jersey. In this role, you will connect with prospective patients, answer questions about available healthcare services, and help them move confidently through the enrollment journey. This position is well suited for someone who communicates clearly, stays organized in a fast-paced calling environment, and can manage follow-up activities with professionalism in a remote setting.<br><br>Responsibilities:<br>• Conduct a high volume of outbound calls each day to engage prospective patients and introduce available programs.<br>• Describe service offerings in a clear and helpful manner, address concerns, and encourage successful enrollment.<br>• Record call outcomes, patient updates, and enrollment progress accurately in Salesforce and related systems.<br>• Maintain ongoing communication with interested individuals by completing timely follow-up outreach throughout the enrollment cycle.<br>• Partner with team members to meet enrollment objectives and contribute to overall performance goals.<br>• Respond professionally to questions and objections while delivering a positive patient experience.<br>• Organize daily outreach activities effectively to manage multiple conversations and priorities within a remote work environment.