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11 results for Customer Service Representative Associate in Bronx, NY

Customer Service Representative

Newark, NJ
onsite
Temporary
16 - 18 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively. Responsibilities: • Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns. • Process orders accurately and efficiently, ensuring all details are captured correctly. • Maintain detailed records of customer interactions and transactions in the system. • Resolve customer issues promptly, coordinating with internal teams when necessary. • Provide clear and accurate information about products, services, and company policies. • Strive to exceed customer satisfaction standards by offering exceptional service. • Follow established procedures and guidelines for call center operations. • Monitor and manage multiple customer accounts simultaneously. • Identify opportunities to improve service processes and share feedback with management.
2026-04-06T00:00:00Z

Customer Service Representative

Westfield, NJ
onsite
Permanent
55000 - 60000 USD / Yearly
55,000 - 60,000 benefits:<ul><li>1 day hybrid after a few months</li><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li><li>401k</li></ul>Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, chat, or in person.</li><li>Resolve customer concerns, complaints, and service issues in a timely and courteous manner.</li><li>Process orders, returns, exchanges, and account updates accurately.</li><li>Maintain detailed and accurate records of customer interactions in CRM or internal systems.</li><li>Escalate complex issues to appropriate departments as needed.</li><li>Follow company policies, procedures, and service standards.</li><li>Collaborate with internal teams to ensure customer needs are met.</li></ul>
2026-04-13T00:00:00Z

Customer Service Representative

East Rutherford, NJ
onsite
Contract / Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in East Rutherford, New Jersey. In this Contract to permanent position, you will play a key role in delivering exceptional support to customers across various market segments. This role requires proactive communication, problem-solving skills, and a strong commitment to building long-term customer relationships. Responsibilities: • Deliver outstanding customer service by collaborating with internal teams and external partners to meet customer needs. • Build and nurture strong relationships with clients to ensure satisfaction and loyalty. • Prepare and provide accurate and timely quotations to customers. • Process and manage customer orders, ensuring all data is entered correctly into the system. • Support the Sales team with quotations, order reports, and delivery status updates. • Monitor and handle daily customer orders, including confirming orders, providing shipment tracking, and updating customers on backorder statuses. • Resolve operational challenges related to order processing, deliveries, invoicing, and returns. • Coordinate with supply chain, logistics, and other departments to ensure seamless customer service. • Participate in shipping activities, including preparing shipping documents and ensuring they meet deadlines. • Conduct regular customer review calls and develop actionable follow-up plans to address customer needs.
2026-04-16T00:00:00Z

Patient Service Representative

Bridgewater, NJ
onsite
Temporary
22 - 24 USD / Hourly
The Patient Service Representative is responsible for managing all aspects of a patient’s financial account. This role focuses on explaining financial information, verifying insurance coverage, educating patients on financial options, and ensuring accuracy and completeness of billing and documentation through follow‑up with patients and internal teams. Responsibilities:<ul><li>Conduct patient consultations to review financial responsibilities, explain financial policies, and set clear expectations regarding payment protocols</li><li>Verify and document patient insurance benefits and update patient progress notes</li><li>Provide patients with cost estimates for upcoming treatments</li><li>Collect estimated patient liabilities and accurately apply payments to patient accounts throughout the treatment plan</li><li>Allocate and post payments appropriately once cleared</li><li>Run and compile weekly reconciliation reports to ensure patient financial obligations are accurately tracked and fulfilled</li><li>Review patient accounts efficiently, identify outstanding balances, and follow up with finance teams on claims, insurance issues, and patient correspondence</li><li>Respond to patient calls and correspondence regarding billing questions, financial policies, and claims submissions</li><li>Exercise sound judgment and decision‑making to ensure accuracy, efficiency, and quality outcomes</li></ul>
2026-04-13T00:00:00Z

Customer Experience Specialist

Elmwood Park, NJ
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are looking for a dedicated Customer Experience Specialist to join our team near Saddle Brook, New Jersey. In this long-term contract position, you will play a vital role in ensuring seamless customer interactions and operational efficiency. This is an excellent opportunity for someone who excels in administrative tasks and thrives in a collaborative environment. Responsibilities:• Maintain and manage organizational systems to ensure accurate data and a reliable database.• Support the Client Experience team throughout the entire lifecycle of work orders, from creation to post-service stages.• Collaborate with Field Team Leads to oversee post-service work orders and enhance the "resolved status" phase within the workflow.• Generate detailed reports and analyze customer feedback, sales trends, and operational metrics to identify areas for improvement.• Utilize Microsoft Excel to organize data, create reports, and support operational needs.• Manage email correspondence effectively to ensure clear communication with clients and team members.• Handle CRM systems to monitor customer interactions and ensure data integrity.• Provide administrative assistance to streamline processes and support team operations.• Monitor work orders to ensure timely completion and resolve any operational bottlenecks.
2026-04-15T00:00:00Z

Customer Experience Specialist

Woodbridge, NJ
onsite
Temporary
21.85 - 25.3 USD / Hourly
We are looking for a dedicated Customer Experience Specialist to join our team on a long-term contract basis. This part-time role involves providing excellent service to customers by assisting with account setup, addressing inquiries, and ensuring a positive experience. This position requires someone who is detail oriented and thrives in a customer-focused environment. Responsibilities:• Assist customers with setting up new accounts and provide guidance throughout the process.• Address customer inquiries and resolve issues promptly and professionally.• Deliver exceptional customer service to ensure satisfaction and foster loyalty.• Maintain accurate records of customer interactions and account details using CRM tools.• Collaborate with team members to improve service processes and customer experiences.• Utilize Microsoft Excel and other tools to compile and analyze customer data.• Stay informed about company products, services, and policies to provide accurate information.• Uphold a business casual dress code to maintain a neat appearance.• Ensure compliance with all relevant regulations and company standards.• Contribute to team goals by supporting day-to-day operations and initiatives.
2026-04-16T00:00:00Z

Customer Success Manager

New York, NY
onsite
Permanent
200000 - 300000 USD / Yearly
We are looking for an experienced Customer Success Manager to oversee the successful integration and use of our AI-powered delivery platform. In this role, you will guide customers through onboarding, implementation, and optimization processes while acting as a trusted advisor to ensure they achieve measurable business outcomes. You will collaborate closely with cross-functional teams to enhance workflows, address challenges, and drive customer satisfaction. Responsibilities: • Facilitate onboarding sessions to help customers configure the platform within their existing systems and workflows. • Provide guidance on AI copilot setup and workflow optimization to ensure seamless implementation. • Develop personalized rollout strategies tailored to each customer’s needs and team structures. • Deliver training sessions to familiarize users with AI-driven tools, including automated requirements capture and real-time synchronization. • Assist customers in integrating the platform with their internal systems and historical data sources. • Build and nurture strong relationships with solution engineers, system integrators, and services teams focused on quality and detail. • Advocate for customer feedback to influence product enhancements and roadmap development. • Diagnose and resolve technical or process-related issues, collaborating with engineering teams as necessary. • Monitor adoption metrics and recommend workflow improvements or new features to maximize customer success. • Create detailed success plans, quarterly business reviews, and actionable insights to drive retention and account growth.
2026-03-19T00:00:00Z

Office Services Associate

New York, NY
onsite
Temporary
19 - 20 USD / Hourly
We are looking for a dedicated Office Services Associate to join our team in New York, New York. In this role, you will support daily office operations by providing high-quality reprographics and facilities-related services. As a client-facing team member with strong attention to detail, you will contribute to creating a positive and efficient workplace environment. This is a long-term contract position. Responsibilities: • Perform daily office services such as high-volume copying, printing, scanning, and document finishing. • Operate, maintain, and troubleshoot multifunction printers, copiers, and other reprographics equipment. • Handle complex print requests, ensuring timely and accurate completion of large, confidential, or urgent jobs. • Conduct quality control checks on printed materials to ensure accurate formatting and presentation. • Manage incoming and outgoing mail, courier services, and shipping logistics. • Assist in setting up conference rooms, including coordinating presentation materials and catering services. • Respond to service requests promptly, ensuring all office needs are met efficiently. • Support electronic document management, including scanning and file formatting. • Coordinate with vendors for equipment maintenance and supplies. • Adhere to brand standards and production guidelines in all reprographics tasks.
2026-04-13T00:00:00Z

Office Services Associate

New York, NY
onsite
Temporary
20 - 21 USD / Hourly
The Office Services Associate plays a key role in delivering essential daily back-office support, ensuring high-quality service to our clients and internal teams. Core responsibilities include both physical and digital reprographics, copy and mail services, and providing additional support in hospitality, facilities, audio/visual, reception, and other business-critical functions as required. Key Responsibilities:· Accurately document all workflow using designated service logs.· Troubleshoot basic equipment issues and ensure machines are properly loaded and maintained.· Perform regular quality assurance checks on one's work and work of team members.· Safely lift up to 50 lbs. on a regular basis as part of essential duties.· Complete job tickets before commencing tasks to ensure accuracy and quality. · Prioritize and manage workflow to meet contract deadlines for all assignments.· Effectively communicate with supervisors and clients regarding project status or deadline concerns.· Answer phone calls and emails and place service calls when necessary.· Provide courteous and detail-oriented customer service, in person, by phone, and electronically.· Consistently adhere to company and client site policies and procedures.· Promote a cost-efficient approach when using office equipment and supplies.
2026-04-03T00:00:00Z

Office Services Associate

New York, NY
onsite
Temporary
18 - 20 USD / Hourly
We are looking for a detail-oriented and adaptable Office Services Associate to join our team in New York, New York. This is a contract position that involves supporting a dynamic and fast-paced office environment. In this role, you will be cross-trained to perform multiple office functions and will need to demonstrate flexibility and initiative in meeting daily operational needs. Responsibilities: • Manage mail services, including handling physical and digital mail processes. • Provide support for reprographics tasks such as scanning, printing, and binder assembly. • Assist with hospitality services, including conference room setup and maintenance. • Support records management and ensure proper organization of files. • Perform facilities-related tasks to maintain a functional and efficient office environment. • Offer front desk reception coverage and serve as the first point of contact for visitors. • Step in as backup reception coverage when needed. • Adapt to various office functions and demonstrate flexibility in handling shifting priorities. • Collaborate with team members to ensure seamless daily operations. • Identify and troubleshoot office equipment issues to ensure uninterrupted workflow.
2026-04-13T00:00:00Z

Sales Support Specialist

Somerset, NJ
onsite
Temporary
27 - 30 USD / Hourly
We are seeking a detail oriented and proactive Sales Support Specialist to support our Sales team. This role is responsible for managing customer accounts, ensuring accuracy in forecasting and order processing, and maintaining strong communication across internal and external stakeholders. The ideal candidate thrives in a fast-paced environment, is highly organized, and demonstrates strong analytical and interpersonal skills. Key Responsibilities:<ul><li>Support and manage customer accounts by reviewing forecasts, purchase orders, and sales agreements to ensure accuracy and alignment</li><li>Maintain and monitor supply chain requirements, recommending solutions to meet minimum stock levels, special shipment needs, and sales agreement renewals</li><li>Assist in the preparation, review, and implementation of sales agreements, ensuring smooth approval processes</li><li>Collaborate with Sales on quoting major orders and provide insights on large accounts and product families</li><li>Maintain accurate and timely communication with customers, internal teams, and stakeholders to minimize discrepancies and ensure data integrity</li><li>Learn and develop knowledge of company products and applications</li><li>Participate in special projects and initiatives as needed</li></ul>
2026-04-15T00:00:00Z