We are looking for a Dispatcher to support daily delivery operations in Warren, Michigan through a desk-based logistics coordination role. This Long-term Contract position focuses on routing oversight, driver support, and issue resolution throughout the full delivery cycle rather than handling inbound call center dispatching. The ideal candidate is comfortable working in a fast-paced environment, communicates clearly with drivers and team members, and uses technology confidently to keep service running smoothly.<br><br>Responsibilities:<br>• Coordinate daily delivery activity for a high-volume driver group by building routes, tracking progress, and maintaining schedule accuracy throughout the shift.<br>• Prepare the site for driver departure by receiving inbound vehicles, organizing packages for route staging, and ensuring loadout readiness.<br>• Support drivers during loadout by managing check-in and check-out, answering operational questions, and providing guidance on delivery performance, safety, and compliance expectations.<br>• Monitor routes in real time after departure, address delivery exceptions, and escalate technical, payment, or compliance concerns to the appropriate teams.<br>• Review proof-of-delivery records and identify missing or incorrect documentation to help maintain service quality and reporting accuracy.<br>• Reconcile undelivered or failed packages, reset operational areas after loadout, and create a clear handoff summary for the remote dispatch team at the end of the day.<br>• Maintain active visibility on the floor and in the yard to support operations, with occasional assistance in package sorting during peak periods.<br>• Use dispatch and communication tools such as Slack, Google Sheets, and route-tracking platforms to document updates and keep stakeholders informed.
We are looking for a hands-on Logistics Coordinator to support daily hub operations in Michigan. This contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-paced distribution setting and can keep shipping, dispatch, and pickup activity organized throughout the day. The person in this role will help maintain steady workflow, guide frontline team members, and communicate operational updates to leadership. You will play an important part in keeping transportation activity efficient, safe, and on schedule at the hub.<br><br>Responsibilities:<br>• Oversee day-to-day movement across the hub by coordinating dispatch, package pickup, and route activity to keep operations on track.<br>• Provide direction to a team of dispatch staff, balancing workload, reassigning duties as needed, and stepping in when absences affect coverage.<br>• Monitor shipping volume and operational flow throughout each shift, then share performance updates and key metrics with management.<br>• Support dispatcher development through real-time coaching on routing decisions, exception handling, and effective communication.<br>• Lead brief safety discussions and reinforce workplace procedures to help maintain compliance standards across the site.<br>• Identify issues involving staffing, equipment, or shipment volume and raise concerns promptly to hub or area leadership for resolution.<br>• Maintain an active presence on the floor and in the yard to observe workflow, address bottlenecks, and support smooth execution of daily logistics activity.